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Anmeldelser av Aparthotel HSM Lago Park

3 out of 5
Aparthotel HSM Lago Park
Calle Yola s/n, Playa de Muro, Muro, Mallorca

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 73 av totalt 249 anmeldelser." "
Rangering på 8 − Bra. 118 av totalt 249 anmeldelser." "
Rangering på 6 − Grei. 47 av totalt 249 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 249 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 249 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

8,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Martine

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Veldig fint og nyoppusset hotellrom med stor plass. Kjøkkenet var utstyrt med absolutt alt man måtte trenge for å lage mat. Komfortabel sofa, seng helt ok. Renholdet var litt dårlig til tider, gulvet ble aldri rengjort og ila en ukes opphold var de kun innom 3 ganger. Terrassen var vendt mot kveldssola, og ble så varm at til og med håndtaket på døra var farlig å røre, så vi fikk dessverre ikke brukt den på kveldstid.
Bodde her 7 netter i juli 2022
Svar fra HSM Customer Service den 25. juli 2022
Dear guest, Thank you for sharing your time to comment your experience with us. We take note of your assessment and comments in order to continue improving day by day. We would have like that during your stay you had contacted us to improve your situation. Our highest priority is that our clients feel like home. We hope to see you again very soon! HSM Customer Service.

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 7 netter i mai 2022
Svar fra HSM Customer Service den 7. juni 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.

10/10 – Utmerket

Constantin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juni 2019
Svar fra HSM Customer Service den 16. juli 2019
Dear Constantin, Thank you for your positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

10/10 – Utmerket

Kenneth

Likte: Renhold og personale og service
Flott beliggenhet og veldig bra, store rom for den prisen.
Bodde her 9 netter i april 2019
Svar fra HSM Customer Service den 16. juli 2019
Dear Kenneth, Thank you for your positive assessment you make about your experience in our establishment. We are looking forward to welcome you soon again at our hotel. Best regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet med kort vei til strand. Bra standard på leiligheten og renhold. Litt lite basseng.
Bodde her 7 netter i september 2018

8/10 – Bra

Hans Henrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell for venneturer
Lå flott til som utgangspunkt for sykkelturer som var vårt formål med reisen. Hyggelig og flink servicepersonell på hotellet.

8/10 – Bra

Jess og Moss

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
We got a nice newly refurbished room. Good location of the hotel, with tha playa and the really nice beach close by. The hotel also has a nice pool. Good starting point for travelling around, at least we did as we had a car. Free parking in the street. There is a washing machine and a tumble dryer available wich was nice. Kind of annoying that everything extra costs a lot of money, such as wifi and breakfast. At least for us wich came from another hotel wich already was cheaper and had all this inclusive. We didnt eat anything in the hotel so we cant give the food any feedback.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell i fine omgivelser
Hotellet svarte til våre forventninger. Vi hadde leiebil, men det var gode bussforbindelser. Kort vei til Allcudia. Ellers badet vi mye på flotte strender.

8/10 – Bra

Tor og Moss

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell til meget rimelig pris
Value for money!

6/10 – Grei

Line

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Romkomfort
Nok et vellykket opphold på Lago Park.
HSM Lago Park gir virkelig valuta for pengene. Vi bodde i nyoppussede rom og de var svært fine. Beliggenheten til hotellet er midt i blinken for både store og små.

6/10 – Grei

Camilla Helen

Likte: Personale og service og romkomfort
Likte ikke: Renhold
Greit hotell til en billig penge.
Var et helt greit hotell som lå veldig nære stranden. Og rommene var det bra størrelse på. Og lå veldig bra til I forhold til de nære butikkene og resturantene rundt. Og korte avstander til gamle byen, havnen - Prt. Alcudia alt som man kunne ønske seg å se :) Men bilde av bassenget løy veldig. Var altfor lite basseng område I forhold til hotellets størrelse. For det skulle ikke mange mennesker til før det var altfor fullt. Og det var mange barne familier her. Så det var et stort minus at bassenget var så lite. Og renholdet på hotel rommene var veldig dårlig. Og underholdningen for hotellets gjester var veldig dårlig. Men veldig behjelpelig og hyggelig personalet som stod I resepsjonen.

6/10 – Grei

Lars og Bergen, Norway

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
ok hotel
Pools was to small and sorounding area could be nicer. Was some dinner smell and noise all day from the kitchen building. Not far from the really nice Alcudia beach.

6/10 – Grei

Inger og Nær strand

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bra beliggenhet til stranda
OK standard på leilighet. Svært ren leilighet ved ankomst, men ble ikke noe grundige rengjort i løpet av uka. Kom inn en del maur på gulvene og vi rengjorde noe selv hver dag siden vi reiste med lite barn som lekte og krøp på gulvet. Sengene var noe bedre enn hva vi har fått på andre sydenhoteller. Kort beliggenhet til stranda og fint bassengområde på hotellet. Hadde leiebil og fikk gratis parkering like utenfor. Fikk alltid P plass.

6/10 – Grei

Sør og Mandal

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Ok opphold
Ok beliggenhet utenfor Alcudia sentrum. Middels bassengområde, veldig bra strand.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
God service av personalet.
Hotellet lå greit til i forhold til strand og butikker. Ferske bakevarer hver morgen kl. 0800 like over veien. Noe trafikkstøy var å høre fra vår leilighet i 1. etg.(Lago Park II). Underholdningen fra senen på kveldene var av noe varierende kvalitet etter vår smak. Renhold og hånkleskift var under pari, 2 ganger i uka. Dette er for dårlig når ferierende er på stranda hver dag, og det dusjes og skiftes. Likeså skifte av sengeklær ble for skjelden. Personalet derimot var av beste klasse. Høflig og hjelsomme.

6/10 – Grei

patricia louisette

Reiste med partner
Likte: Renhold
L’appartement est bien propre mais très bruyant nous avions une chambre sur la rue principale Impossible d’ouvrir la fenêtre pour dormir La piscine était froide
Bodde her 7 netter i mai 2024

10/10 – Utmerket

alex

Likte: Renhold
Very clean and staff were friendly we’re coming back next year
Bodde her 10 netter i oktober 2023

8/10 – Bra

Amber

Likte: Overnattingsstedets bygg og tilstand
Really pleasantly surprised at how nice it was to stay here! The staff were really lovely and the room was more impressive than the photos. Parking is a little bit annoying if you come back later in the evening but you’re never too far from the hotel.
Bodde her 5 netter i oktober 2023

8/10 – Bra

Severin

Reiste med familie
Likte: Renhold
Likte ikke: Romkomfort
schöne Ferien, Unterkunft im unteren Mittelmass
Check-in war tiptop, Entfernung vom Strand ist auch super. Ausstattung ist ok, aber nicht mehr - z.T. konnten die Schranktüren nicht geschlossen werden, überall sind etwas die Spuren der Zeit zu sehen. WC / Dusche ist schön, die Dusche hat z.B. aber kleines Glaspanel zum Schliessen (der halbe Durchgang ist noch offen) und so ist nach dem Duschen doch ein gutes Stücks des WC-Bodens nass. Küchenausstattung ist gut; leider wird aber weder das Trocknungstuch, noch der Abwaschlappen z.B. nach einer Woche einmal getauscht. Induktionskochfeld mit zwei Platten ist sicher und praktisch. Bei den der Strasse zugewandten Zimmern gibt es einiges an Strassenlärm - dafür hat man einen wirklich grossen Balkon. WLAN ist vorhanden wenn es gerade funktioniert - wir hatten in unserer Wohnung während drei aufeinanderfolgenden Tagen kein WLAN; die Reception darauf angesprochen war die Reaktion: "ja, im Haus 2 haben wir immer wieder Probleme damit" Unten im Komplex und im Innenhof sind irgendwelche Läden eingemietet. Gewisse Betreiber dieser Shops kümmern sich nicht um die Hotelgäste und schlagen auch weit ausserhalb der Öffnungszeiten und bis nach Mitternacht waren um. Dies kann sehr laut & störend sein. Allgemein ist der Komplex ringhörig. Die gratis Möglichkeit zum Duschen in einem Zimmer nach Check-out am Abreisetag haben wir sehr geschätzt. Wir hatten sehr schöne Ferien, werden ein anderes Mal in Muro aber wohl nach einer anderen Unterkunft Ausschau halten.
Bodde her 12 netter i september 2023

10/10 – Utmerket

Cheyenne

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2023

8/10 – Bra

Denise

Reiste med en gruppe
Likte: Renhold og romkomfort
Bodde her 7 netter i september 2023

10/10 – Utmerket

HALYNA

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
very good
Bodde her 13 netter i august 2023
Svar fra HSM Customer Service den 15. sep. 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

10/10 – Utmerket

fanny

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Le personnel ne parle pas français mais ils sont tous très agréable à l'accueil comme au restaurant. Appartement confortable et propre. La plage est accessible à pied et plusieurs magasins de souvenirs ouverts tard pour une balade nocturne. Le bus passe toutes les 15 min proche de l'hôtel, très pratique.
Bodde her 9 netter i juli 2023
Svar fra HSM Customer Service den 15. sep. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

6/10 – Grei

Rebecca

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
The Good: mostly clean with modern rooms, and well maintained medium-sized pools. Close to half a dozen decent restaurants and the excellent beach (albeit very crowded). Friendly reception, entertainment, and cleaning staff. The Bad: The immediate surroundings outside are busy with trash on the ground and a poorly maintained park. A large tree branch fell into the pool area during our stay. The air con was very weak and ineffective. The wifi went down for a couple of days but was fixed within 48 hours. The cleaners missed our room on 5 out of 6 days. A laundry strike meant we couldn’t get fresh towels until day 4. The check in system needs updating as it took 15 mins to get our keys. Don’t expect to get taxis but there are frequent buses for getting to the port and the old town. The Ugly: They advertise building 1 and its pool but half of guests are placed in building 2 around the corner. The property between them is owned separately and includes shops, a park, and an outdoor bar which plays loud music until midnight. We (2 adults & 2 kids) were put in building 2 above the bar, which was noisy as hell and smelled of cigarette smoke; we couldn’t open the balcony door or go outside. We stayed there for one night until we could be moved to the opposite side of building 2 for the remainder which was much better. However because the room allocation is pot luck, I would not go back nor recommend this hotel.
Bodde her 7 netter i juli 2023
Svar fra HSM Customer Service den 9. aug. 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Bra familjehotell med nära till stranden
Jättebra hotell med fina lägenheter, väldigt trevlig och hjälpsam personal. Gångavstånd till den fina Alcudia-stranden. Det enda minus var poolen tyvärr inte var den renaste. Det var mycket folk som badade och med barn är poolen en viktig del av resan. Utöver detta var allt toppen!
Bodde her 7 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit!Best regards, HSM Customer Service.

10/10 – Utmerket

Priscila

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 7 netter i juli 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Robin

Bodde her 11 netter i juni 2023
Svar fra HSM Customer Service den 3. aug. 2023
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

8/10 – Bra

Andrea

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Soggiornato per diversi anni e sempre stato molto bene....unica pecca il servizio ristorazione leggermente peggiorato ma comunque nel complesso accettabile
Bodde her 10 netter i juni 2023
Svar fra Toni den 10. juli 2023
Grazie mille per il tuo commento. Siamo molto dispiaciuti se il servizio di ristorazione è diminuito dalla tua ultima visita, abbiamo nuovo personale e non sono ancora completamente adattati. Speriamo di rivedervi molto presto. Grazie mille, saluti. Ricezione.

8/10 – Bra

Ylva

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bra rum i lugnt, fint område och nära till den jättefina stranden! Bra med kylskåp på rummet. Det var inte jättemycket folk på stranden eller vid poolen vilket var skönt. Vi hade halvpension. Maten var ok. Man betalar för dryck. Läsken smakade ingenting så hädanefter blev det vatten på flaska. Vi bad att få bo nära de vi reste med och vi fick rummen bredvid varandra. Hjälpsam och trevlig personal i receptionen.
Bodde her 7 netter i juni 2023
Svar fra HSM Customer Service den 3. juli 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

6/10 – Grei

Joel

Reiste med familie
Likte ikke: Renhold
Bodde her 11 netter i juni 2023
Svar fra HSM Customer Service den 3. juli 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

6/10 – Grei

john Havmann

Reiste med familie
Likte: Renhold og romkomfort
HSM Lago II
Havde ikke forventet, at der var så mange skrigende børn. Vi boede i Lago II på 1 sal, men fra forretningen i grundplan blev der konstant røget Weed , meget generende . Der er et dejligt personale , go’ underholdning , rengøringen er fin.
Bodde her 16 netter i mai 2023
Svar fra HSM Customer Service den 3. juli 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We are sorry for any inconvenience caused by the smoke from the tent underneath, which is not our property. We would have like that during your stay you had contacted us to improve your situation. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

10/10 – Utmerket

Regine

Likte: Renhold og romkomfort
Superbe séjour aux Baléares
appartement bien équipé proche de la plage. Ménage fait tous les jours. séjour très agréable
Bodde her 7 netter i mai 2023
Svar fra HSM Customer Service den 13. juni 2023
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 – Bra

Nguyen

Likte: Overnattingsstedets bygg og tilstand
Good
Bodde her 3 netter i mai 2023
Svar fra HSM Customer Service den 13. juni 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Hendy

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Preiswert. Man bekommt alles was man braucht.
Bodde her 5 netter i mai 2023
Svar fra HSM Kunden Service den 13. juni 2023
Sehr geehrter Gast oder Kunde,Danke, dass Sie sich Zeit genommen haben, um Ihre Erfahrung mit uns zu teilen. Es erfüllt uns mit Stolz, dass Sie sehr gute Ferien in unserem Hotel verbracht haben.Unser wichtigstes Anliegen ist, dass unsere Kunden sich wie zu Hause fühlen.Wir hoffen Sie bald wiederzusehen!HSM Kunden Service

10/10 – Utmerket

Ruslan

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We stayed there for 9 days. Really great hotel for families, clean big apartments, very good breakfast and dinner, kind and positive staff (both at reception and canteen) We were lucky as our room was facing street, less lucky might listen to the very loud music from the bar. Overall it's an amazing family focused hotel. Thanks to staff who made our stay pleasant
Bodde her 8 netter i mai 2023
Svar fra HSM Customer Service den 13. juni 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are sorry for any inconvenience caused by the noise from the bar next to the hotel, which is not our property.We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 – Bra

Aurelie

Likte: Renhold og romkomfort
Bodde her 5 netter i mai 2023
Svar fra HSM Customer Service den 23. mai 2023
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon!Best regards, HSM Customer Service.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Bon séjour !
Bon séjour dans cet appart hôtel, bien placé, avec stationnement gratuit dans la rue. Tout était OK !
Bodde her 8 netter i april 2023
Svar fra HSM Customer Service den 15. mai 2023
Dear guest, First of all we would like to thank you for sharing your experience with us. Feedback from our guests is a very important tool for us as it enables us to pin point our weak areas and to improve them accordingly. We would like to welcome you again soon!All the best from Mallorca, HSM Customer Service.

8/10 – Bra

William

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I arrived early at the property, whereby the staff went out of their way way to provide my accommodation. I was also upgraded free of charge to a one bed, as the studio I had selected had been double-booked. The whole team were pleasant and polite at all times, and dealt with all my queries efficiently. The onsite cycle hire was useful, though the bikes could be a bit more up-to-date considering the hire charges (almost 100 euros for 2 days) be aware helmets, pedals etc. are all extras. I found the area a bit quiet in terms of evening entertainment, though a short bus ride into Alcudia soon remedied that.
Bodde her 4 netter i april 2023
Svar fra HSM Customer Service den 11. mai 2023
Dear guest,Thank you for your comment and for the positive assessment you make about your experience in our establishment. We take note of your comment.We are proud to know that you feel so comfortable in our hotel and that, as you can prove, for HSM our guests are the most important and your satisfaction is our main objective. We are looking forward to welcome you soon again at our hotel!Best regards, HSM Customer Service.

8/10 – Bra

Soledad

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 6 netter i april 2023
Svar fra HSM Customer Service den 5. mai 2023
Estimado cliente,Gracias por tomarse el tiempo en compartir sus experiencias con nosotros. Nos enorgullece enormemente saber que ha disfrutado de unas estupendas vacaciones en nuestro hotel. Nuestra mayor prioridad es que nuestros clientes se sientan como en casa. ¡Esperamos volver a verle pronto!HSM Customer Service

10/10 – Utmerket

Mai-Britt

Reiste med en gruppe
Likte: Renhold og romkomfort
Perfect for a week with friends
A fantastic week. The room was good, the staff was all smiling and bringing a good mood to work. Sun all day by the pool. Cold drinks at the bar. I loved every day.
Bodde her 7 netter i april 2023
Svar fra Toni den 1. mai 2023
We are very glad that you have enjoyed your stay with us. Thanks a lot for your rate and comments. Kind regards, HSM LagoPark team

10/10 – Utmerket

Kate

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay in Lago Park Hotel! Stuff has very personalised attitude to each customer. They brought us a birthday present and were really concerned when we needed medical assistance. Our son enjoyed animation team and never missed a single mini disco. We will highly recommend this hotel to anyone coming to Muro!
Bodde her 13 netter i september 2022
Svar fra Toni den 25. sep. 2022
Thank you Kate for the rating and comment. We are very glad you have enjoyed your stay at HSM Lago Park. We will keep working this way to satisfy all pour guests. Thank you! Kind regards

8/10 – Bra

Mikkel

Reiste med familie
Likte: Renhold og romkomfort
Bodde her 7 netter i september 2022
Svar fra HSM Customer Service den 26. sep. 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards,HSM Customer Service.

10/10 – Utmerket

Hyeon-Won og Hofheim

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 13 netter i september 2022
Svar fra HSM Customer Service den 26. sep. 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again!Best wishes from Mallorca, HSM Customer Service.

8/10 – Bra

Semia

Reiste med familie
Likte: Renhold og romkomfort
Agréable séjour
Sejour convenable le seul souci c'est l'isolation c'est trés mal isoler on entend tous les cris à la piscine ... Aprés dans l'ensemble c'est un trés bon endroit trés bien situer pour passer de bonnes vacances a alcudia.
Bodde her 5 netter i august 2022
Svar fra HSM Customer Service den 16. aug. 2022
Dear guest, First of all, we would like to thank you for sharing your experience at our hotel. We are grateful for your comment, because this helps us to constantly improve and adapt to the needs of our guests. We would like to thank you for you visit! Best regards, HSM Customer Service.

8/10 – Bra

Daniela

Reiste med familie
Likte: Renhold og romkomfort
Ottima posizione
Ideale per la famiglia, vicino alla spiaggia, colazione e cena con scelta varia .
Bodde her 7 netter i juni 2022
Svar fra HSM Customer Service den 28. juli 2022
Dear guest, Thank you for the time you invested in your fantastic review. We are happy to know that you have enjoyed of a wonderful stay and let us express our gratitude for your nice comments related to our hotel. We hope your journey back home was a safe and pleasant one and that you return to our hotel again in the future. Best regards, HSM Customer Service.

10/10 – Utmerket

Andrea

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Tutto perfetto!! Eccezionale il cuoco Ivano Bravi anche tutto lo staff Ritornerò sicuramente
Bodde her 11 netter i juni 2022
Svar fra HSM Customer Service den 21. juni 2022
Dear guest, Thank you for sharing your time and your experience with us. We feel very proud to have offered you an unforgettable stay in our hotel. Our main goals are your happiness and satisfaction during your holidays. We are very happy to hear that the service and the attention received have been of your liking. We would love to welcome you again in our hotel or in one of the hotels within our Hotels Saint Michel chain in Mallorca! Best regards, HSM Customer Service.

10/10 – Utmerket

Verifisert reisende

Likte: Romkomfort
Bodde her 4 netter i mai 2022
Svar fra HSM Customer Service den 30. mai 2022
Dear guest, Thank you for sharing your opinion and for the good valuation you have given about our hotel. We feel proud to know you felt comfortable and enjoyed in our establishment, which is our main objective. We hope to see you again very soon! Best regards, HSM Customer Service.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
Bodde her 5 netter i april 2022
Svar fra HSM Customer Service den 6. mai 2022
Dear guest, Thanks for giving us a perfect rating and for recommending our hotel to other travellers. We are sure that all staff enjoyed your visit. We are delighted that you liked the entire hotel. We will congratulate all the staff, they will be very happy. We will be very pleased to welcome you back again! Best wishes from Mallorca, HSM Customer Service.