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Anmeldelser av Pestana Miramar Garden & Ocean Resort

4 out of 5
Pestana Miramar Garden & Ocean Resort
Estrada Monumental, 182/194, Funchal

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 51 av totalt 118 anmeldelser." "
Rangering på 8 − Bra. 56 av totalt 118 anmeldelser." "
Rangering på 6 − Grei. 9 av totalt 118 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 118 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 118 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

9,0/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jan og Asker

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig koselig og lokalt hotell, stille og rolig.
Vi har bodd på Miramar flere ganger, også på Village. Vi liker oss veldig godt der,betjeningen er koselig. Beliggenheten med hagen, og valget med å ligge ved en av bassengene eller i hagen passer fruen bra.Vi kommer definitivt tilbake neste år.
Svar fra Guest Service Manager den 29. aug. 2015
Dear Guest, Thankyou for your feedback. Tiago Gouveia

6/10 – Grei

vidar og Trondheim

Likte ikke: Romkomfort
Dårlig rom, fin hage
Et hotel som sårt trenger renovering. Rommet var lite og mørkt, vegg-til-veggteppet så flekkete at jeg aldri har opplevd noe liknende. Svært enkelt kjøkkenutstyr. Frokosten er bra. Hageanlegget er nydelig.
Svar fra Paula Coutinho den 10. mai 2015
Dear Guest, Your feedback is very important for us and future Guests. It´s through guest feedback such as yours, that we are able to confirm our strong points, as well as identify any area that may require improvement. Therefore your participation has been extremely important and gratifying to us.

8/10 – Bra

Jan

Bodde her 7 netter i mars 2024

8/10 – Bra

Afamefuna

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Justin Mark

Likte: Renhold og personale og service
Bodde her 10 netter i desember 2023
Svar fra Hotel Manager den 8. jan. 2024
Dear Mr. Mark, on behalf of our entire team at Pestana Miramar Hotel, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest. Best regards, Gilberto Gouveia Hotel Manager

10/10 – Utmerket

Antonio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, great amenities, and friendly service.
Bodde her 2 netter i november 2023
Svar fra Rubina Campos den 24. nov. 2023
Dear Mr. Antonio, On behalf of our entire team at Pestana Miramar, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Miramar.Best regards, Rubina Campos on behalf of The Team at Pestana Miramar

10/10 – Utmerket

Josef

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2023

10/10 – Utmerket

Mark og West Perth

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfortable accomodation, great location with delicious breakfast and evening meal options.
Bodde her 7 netter i september 2023
Svar fra Rubina Campos den 3. okt. 2023
Dear Mr. Mark, On behalf of our entire team at Pestana Miramar, we would like to thank you for taking the time to provide us with your positive feedback. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs.It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Miramar.Best regards, Rubina Campos on behalf of The Team at Pestana Miramar

8/10 – Bra

Sandrine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
tres bon sejour
Bodde her 6 netter i april 2023
Svar fra Rubina Campos den 13. apr. 2023
Chère Madame Sandrine, Au nom de toute notre équipe du Pestana Miramar, nous souhaitons vous remercier d’avoir pris le temps de nous donner un avis positif. Votre retour est crucial pour nous permettre de continuer à améliorer notre service et à anticiper les besoins de nos hôtes.Nous sommes heureux d’apprendre que nous avons répondu à vos attentes. Ce fut un réel plaisir pour nous de vous avoir comme hôte, et nous sommes impatients de vous accueillir à nouveau à Pestana Miramar.Cordialement, Rubina Campos et L’équipe de Pestana Miramar

8/10 – Bra

Remo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schöne Hotelanlage, guter Service
Bodde her 14 netter i juni 2022
Svar fra Rubina Campos den 9. jan. 2023
Sehr geehrter Herr/Sehr geehrte Frau Remo, im Namen unseres gesamten Teams des Pestana Miramar danken wir Ihnen, dass Sie sich Zeit genommen haben, uns ein positives Feedback zu geben. Ihre Meinung ist uns sehr wichtig, damit wir unseren Service weiter verbessern und uns gezielt auf die Bedürfnisse unserer Gäste einstellen können.Wir haben uns gefreut zu hören, dass wir Ihre Erwartungen erfüllt haben. Es war uns ein Vergnügen, dass Sie unser Gast waren und wir freuen uns darauf, Sie wieder im Pestana Miramar begrüßen zu dürfen.Mit freundlichen Grüßen,Das Team des Pestana Miramar

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The "superior studio" was in fact just a bog standard bedroom, not a double twin. There was a long delay at check in. The hotel is nice but certainly not worth paying luxury prices for a "studio" for a standard twin pool facing room.
Bodde her 10 netter i august 2017
Svar fra Village den 20. des. 2019
Dear Guest, Thankyou for your feedback on the review and we will do our best to improve theses points . Best regards

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very characterful property and pretty well equipped for a package holiday. It was very clean, the staff were very pleasant and obliging and the breakfasts were particularly good.
Bodde her 7 netter i juli 2019
Svar fra village den 16. juli 2019
Dear guest , Thankyou for your remarks regarding our hotel . The management

8/10 – Bra

Verifisert reisende

Bodde her 14 netter i april 2019
Svar fra village den 20. mai 2019
Dear guest, Thankyou for your feedback, The management

6/10 – Grei

Verifisert reisende

Likte: Renhold
Kaunis puutarha. Siistit tilat,mutta saippuaa ja shampoota tuodaan hot.huoneeseen liian harvoin. Myös pyyhkeet pitäisi vaihtaa useammin.
Bodde her 7 netter i april 2019
Svar fra village den 2. mai 2019
Dear Guest , Thankyou for your feed back on our review . Best regards

10/10 – Utmerket

Eberhard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2019
Svar fra village den 11. apr. 2019
Dear guest , Thankyou for your feed back The Management

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Bodde her 7 netter i februar 2019
Svar fra village den 26. feb. 2019
Dear Guest . Thankyou for your remarks about our resort .

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2019
Svar fra village den 2. apr. 2019
Dear guest , Thankyou for your comments on the review

8/10 – Bra

Verifisert reisende

Bodde her 4 netter i februar 2019
Svar fra village den 2. apr. 2019
Dear guest , Thankyou for your comments on the review

8/10 – Bra

Verifisert reisende

Bodde her 4 netter i februar 2019
Svar fra village den 2. apr. 2019
Dear guest , Thankyou for your comments on the review

8/10 – Bra

Michael

Likte: Renhold, personale og service og romkomfort
Et sted man ikke behøver at forlade.
Ligger i hotelområde med gode bade, trænings, sauna, boblebad og spise faciliteter.
Bodde her 4 netter i januar 2019
Svar fra miramar den 27. jan. 2019
Cher client, Merci de votre séjour au Pestana Village / Miramar, nous prendrons note de vos remarques Merci.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Memorable holiday
Great holiday, good location although it is a steep initial climb up the hill coming out of centre of Funchal, good standard of hotel with three pools and five restaurants, friendly staff and well maintained gardens
Bodde her 7 netter i april 2018
Svar fra village den 7. mai 2018
Dear guest , Thankyou for your feedback. The management

8/10 – Bra

Tiddy og Cambridge, UK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location
The hotel was waliking distance fromt he centre of Funchal as well as the area where most other hotels were found.There was also a bus to the centre for those who did not like walking! The hotel staff were very helpful n advising about buses. There were also several small restaurants if you did not want to eat in the hotel. We were told we had been upgraded but the room was the one we had booked. We were happy with the siz facilities and cleanliness. All the cleaning staff were lovely. We liked the fact that breakfast was varied and served from 7 - 10am every day - ideal for a holiday. Had indoor and outdorr po9ols (sadly the weather was not warm enough to use the outdoor one)
Bodde her 7 netter i januar 2018
Svar fra miramar den 5. feb. 2018
Dear guest , Thankyou for your feed back The Management

2/10 – Forferdelig

Gary og boise ID

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wish I could review this hotel
I received confirmation of my hotel room in February. When I arrived in September I was told that my party was moved to another hotel without explanation. I arrived in the other hotel and it did not have thesuperior suit I had booked. I also had to pay cab fare to go to the other hotel. After checking my room, I went back to the reception desk and asked if this was a mistake. I was informed that it was not their problem and that I would have to contact the original hotel. A couple of days later I walked to the original hotel and was told that I should have gotten the info from my new hotel and that the new hotel would contact me. It never happened. AARP did refund part of my payment but I hope that anyone else file complaints against this hotel. It seems that the British had no problems but Americans certainly were not treated with respect. My brother-in-law and out wives are senior citizens and retired military. We still wonder what we did wrong to deserve this treatment. It cost each of us an additional 800 dollars for meals. AARP did make a partial reimbursement to us when we informed them of the problem
Bodde her 13 netter i september 2017
Svar fra miramar den 16. okt. 2017
Dear Guest., Thankyou for your feed back . Management

10/10 – Utmerket

minna og finland

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Todella avuliasta väkeä respassa. Monipuolinen aamiainen, hyvät altaat ja mahtava miljöö.
Bodde her 7 netter i august 2017
Svar fra Miramar den 16. okt. 2017
Dear Guest., Thankyou for your feed back . Management

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pestana Mira Mar Garden Resort April 2017
Hotel was very good, the buffet was quite expensive, the other restaurants on site were very good. The grounds were excellent and the staff were first class.Although the Wi-Fi was very poor in the bedrooms, the only place for a good signal strength was at the reecptions!
Svar fra Guest Service Manager den 19. mai 2017
Dear guest, Thank you for your feedback. The Management

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra General Manager den 28. des. 2016
Deasxr guest . Thankyou for your feedback The Management

8/10 – Bra

Antonius Cornelis

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Goede prijs
Goede service, vriendelijk en behulpzaam personeel. Hygiënisch en schooncomplex.
Svar fra General Manager den 14. okt. 2016
Dear Guest, Thank you for your feedback The management

6/10 – Grei

Melonface og London

Likte: Renhold og romkomfort
Not bad
Nice hotel, nice pools, clean and tidy, staff generally very helpful and polite, breakfast good, coffee possibly the worst I have ever tasted. Good for couples, kids -everyone. Air-con did not work for the first week of our stay and had no back up fans (I had to supply my room number before they said no to the fan, I assume this was because I was not in a superior room!). They reserved 500euros on my card and although they said it had been cancelled on a few occasions, it was not (leaving me with limited funds) so they get a low mark because of this. They charge you 5euros a day for parking which I think is a bit cheeky. Entertainment was similar to what you find at hotels in Bournemouth!
Svar fra Management den 16. jan. 2017
Dear guest Thankyou for your feedback The Management

10/10 – Utmerket

Amy and Karol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A++++++
If you can fault this hotel there is something wrong with you!!
Svar fra The management den 14. juli 2017
Dear Guest , Thankyou for your feedback . The management

10/10 – Utmerket

jock og england

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel, in great position
Had a great holiday in this hotel. The 3 restaurants served good food. Bars and snack bars very good. If you want a quiet holiday this would suit you fine.
Svar fra managment den 8. juni 2016
Dear Guest, Thankyou for your feedback. The Management

8/10 – Bra

Béatrice og Paris

Likte: Renhold, personale og service og romkomfort
Architecture agréable et accuei très souriant
Le jour de mon anniversaire, champagne au petit déjeuner, et bouteille offerte dans la chambre, cocktails offerts au bar de l'hôtel! Une attention surprise qui est un excellent souvenir. Les piscines et le jacuzzi très agréables.
Svar fra Management den 25. mai 2016
Dear Guest , Thankyou for your feedback. Management

8/10 – Bra

VASILY og Москва

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Все хорошо. Чувствуется стиль. Оформление помещений отеля великолепно. Однако... отсутствие Интернета в номере вызывает неудобство. ТВ - с кинескопом... Бытовые электрические приборы очень старые. Это все печально.
Dear Guest , Thankyou for your feedback. Management

8/10 – Bra

Nicole og England

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
confusing but convenient
We had not realised this resort was 2 hotels combined, so checked in where we had booked, the Miramar, to be taken along long corridors and up 2 lifts, to our room which ended up in the Village resort. We then had several very uncertain hours as we were given no information about things like the room safe, wi fi and hotel amenities, and getting around the resort was confusing. Once settled, we were very comfortable, our room ( studio superior), a good size, though unfortunately our balcony faced north so we never sat out as we got no sun, it had a wonderful view over the city and mountain, but the grey cloud glowering over the mountain nearly the whole time, did not encourage cheerfulness!
Svar fra manager den 9. juni 2016
Dear Guest, Thankyou for your feedback . manager

6/10 – Grei

Heinz

Likte: Romkomfort
Likte ikke: Renhold og personale og service
Durchzogen
Personal (besonders am Empfang) sehr unfreundlich. Dunkles Zimmer im UG.Zimmerwunsch obere Etage wurde nicht berücksichtigt. Garagenmiete für Mietauto wurde in Angebot nicht erwähnt.

8/10 – Bra

Füchschen og Schleswig-Holstein

Likte: Personale og service
Likte ikke: Romkomfort
Hotel am Berghang gebaut in Gartenanlage
Viel Sonnenschein, aber im Zimmer immer dunkel, weil Nordseite und hoher Bewuchs vor der Terrasse. So mussten wir ständig Licht anmachen. Um Sonne zu erwischen mussten wir immer in den Innenhof am Pool, wo es oft sehr laut von anderen Gästen war.
Svar fra Gouveia den 15. mars 2016
Dear Guest. Thankyou for your feed back. Tiago Gouveia

8/10 – Bra

Theo P.

Likte: Renhold, personale og service og romkomfort
Prachtige vakantie op een schitterend eiland.
Prima hotel vriendelijk personeel en prachtige locatie nabij het centrum van Funchal. Een auto gehuurd en het hele eiland bekeken. Diverse wandelroutes gelopen en genoten van de prachtige natuur. Vriendelijke bewoners en wat opviel was een erg schoon eiland.

6/10 – Grei

Marzia og London

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Deception or Confused.com!
Interesting,. but never to be repeated!
Svar fra Guest Service Manager den 16. apr. 2016
Dear guest, Thankyou for your feedback , Tiago Gouveia

8/10 – Bra

Per og Östersund

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
vandringssemester
Bra och lugnt hotell. Utmärkt service. Rummet var bra, men kanske lite opraktiskt planerat. Tillmötesgående personal. Utmärkt frukost. Skulle gärna haft Wi-fi på rummet. Fungerade bra som bas när vi vandrade längs levadorna.
Svar fra Guest Service Manager den 26. mars 2016
Dear Guest. Thankyou for your feedback . Tiago Gouveia

10/10 – Utmerket

Daphne og Abingdon, Oxon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
On our anniversary
This is the third time we have stayed at this hotel and find it just right for us. The staff are lovely, the area great, and the gardens the best. Would recommend to all, possibly too quiet if you have children.
Svar fra Guest Service Manager den 12. mars 2016
Dear Guest . Thankyou for your feed back. Best regards Tiago Gouveia

8/10 – Bra

Bob og Southeast England

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel in Funchal hotel zone
All pretty good. Excellent breakfast, though coffee from machines could be better. Room had everything required. Nice meal in restaurant. Price very reasonable for quality when booked through Expedia for Christmas period.
Svar fra Gouveia den 16. feb. 2017
Dear Guest Thankyou for your feedback. Tiago Gouveia

6/10 – Grei

Ann og england

Likte: Renhold og personale og service
nice hotel but needs some modernisation,
the hotel needs up dating, we booked self catering with B&B as we both have dietary needs, when we got there we found the kitchen was not up to Pestana's standard so we changed rooms, the new room was not any better a faulty kettle which was replaced for another faulty kettle, the fridge was a drinks fridge so we could not get much food inside, NO cooking utensils, NO micowave, NO toaster, remember we booked self catering Hence we will not be back to the Mira Mar!!!!!!
Svar fra Gouveia den 9. okt. 2016
dear guest , Thankyou for your feedback .

8/10 – Bra

DS og Schaffhausen

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
hübsches, gut gelegenes hotel
alles wunderbar, nur die damen an der reception ware sehr unfreundlich und reserviert. wir fühlten uns nicht wirklich willkommen...a propos "der kunde ist könig":-(
Svar fra Gouveia den 31. okt. 2015
Liebe, Das größte Kompliment für ein Hotel ist:“ Wir werden wiederkommen!“ Vielen Dank dafür. Wir freuen uns auf Ihren nächsten Besuch.

8/10 – Bra

Erich R.

Likte: Renhold og personale og service
wanderurlaub alleine in sehr schöner unterkunft
das hotel ist in einer wunderschönen parkanlage eingebettet. drei pools laden zum baden ein und die bar ist direkt daneben gelegen. das personal ist freundlich und hilfsbereit zu jeder zeit. das frühstücksbuffet ist umfassend und lässt kaum wünsche offen. eine grosse hochzeitsgesellschaft hat den hotelbetrieb überhaupt nicht gestört, am anderen morgen war alles wieder zurückgebaut und stand den hotelgästen zur verfügung. es sind etwas wenig parkplätze vorhanden und das tv-gerät ist nicht mehr zeitgemäss. was ich vermisst habe ist wlan im gesamten areal, war nur in der lobby möglich. gerne hätte ich meine mails auch am pool oder in der pool-bar gecheckt. alles in allem ein sehr empfehlenswertes resort!

6/10 – Grei

Ulla P.

Likte: Renhold og personale og service
Loma ystävien kanssa
Loistava aamupala, sekä ihanat uima-altaat. Hotelli kävelymatkan päässä palveluista, sekä huonesiivous toimi hyvin. Huono puoli oli että Wi-Fi ei toiminut altailla eikä huoneissa, Hotelliin voisin mennä uudelleenkin.

6/10 – Grei

Peter B.

Hält nicht ganz was auf der Webseite versprochen wird
Grundsätzlich hat uns der Aufenthalt im Pestana Village gefallen. Wir hatten Zimmer mit Frühstück. Das Frühstück war ausgzeichnet. Die Einrichtung des Zimmers (Standard) scheint mir jedoch ein wenig renovationsbedürftig. Ein Safe ist keineswegs imbegriffen. Er ist winzig, hat kaum Platz für Geldbörse od. Handys geschweige den für ein Tablet oder einen 10-Zoll Laptop. Zudem kostet er pro Tag 2 Euro extra. Wi-fi ist zwar kostenlos funktioniert aber nur in der Lobby und ist schleppend langsam. Ein weiterer Mangel, der für ein 4-Stern Standard nicht genügend ist, dass nur 1 Zimmer- schlüssel abgegeben wird. Die Gartenanlage ist schön und gepflegt. Im Poolbereich aber sind die Liegestühle extrem nahe beieinander aufgestellt das irgendwie keine Ferienstimmung aufkommt. Zu guter letzt sind die Parkplätze, was auf der Webseite nicht ausgewiesen ist, ebenfalls kostenpflichtg und werden mit 4.50 Euro/Tag berechnet.

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Gutes Hotel für weitere Unternehmungen
Buffet ist ok. Parkplatz in der Garage günstig. Bus zum Flughafen fährt direkt vor der Tür ab (5€)
Svar fra Gouveia den 31. okt. 2015
Liebe, Das größte Kompliment für ein Hotel ist:“ Wir werden wiederkommen!“ Vielen Dank dafür. Wir freuen uns auf Ihren nächsten Besuch.

8/10 – Bra

mathieu og nantes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Très bon hotel
Hotel Tres joli au milieu de jardins Piscine très agréable Personne serviable et agréable Chambre confortable Le seul petit point négatif : le buffet petit déjeuner sans réel jus de fruits ( plutôt chimique) Mais globalement Ç est très bien
Svar fra Gouveia den 17. sep. 2015
Dear Guest Thank you for your feed back Tiago Gouveia

8/10 – Bra

Philip S.

Likte: Renhold, personale og service og romkomfort
enjoyable holiday
Breakfast buffet was excellent Staff were very helpful

8/10 – Bra

Natale og Trieste

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Buon albergo.
Buona ubicazione dell'hotel collegato con il Village e per il mare con il Carlton.Colazione ottima,ambienti gradevoli,giardini stupendi-dotato di garage.Abbiamo passato una bella vacanza.
Svar fra Gouveia den 14. juli 2015
Dear Guest . Thankyou for your feed back. Tiago Gouveia

8/10 – Bra

Anonymous

Likte: Renhold, personale og service og romkomfort
Short Break
Ideal hotel for access to town but quiet location. On bus route from airport.