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Anmeldelser av Casa Velha do Palheiro, Relais & Chateaux

5 out of 5
Casa Velha do Palheiro, Relais & Chateaux
Rua de Estalagem 23, Funchal

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 61 av totalt 75 anmeldelser." "
Rangering på 8 − Bra. 11 av totalt 75 anmeldelser." "
Rangering på 6 − Grei. 2 av totalt 75 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 75 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 75 anmeldelser." "

9,4/10

Renhold

9,6/10

Personale og service

9,4/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Andreas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 9 netter i april 2023

10/10 – Utmerket

Alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable stay
Great stay. Staff were very welcoming and we enjoyed our meals in the hotel restaurant and in the clubhouse.
Bodde her 2 netter i mars 2023

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A really enjoyable stay.
A relaxing and very comfortable stay with friendly staff in a great location.
Bodde her 5 netter i februar 2023

10/10 – Utmerket

Stefano og GARLASCO

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location spettacolare, inserita in una grande tenuta a pochi chilometri da Funchal. Ottimo servizi, ottimo ristorante

10/10 – Utmerket

Robert

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A lovely location, incredibly relaxing
Bodde her 7 netter i september 2022

10/10 – Utmerket

Maria

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A unique property
We had a lovely stay at Casa Velha do Palheiro. It is a beautiful property, the gardens being the highlight. Gorgeous, well-kept and quiet. A privilege to spend time there. Staff is very polite and competent. Rooms a tad tired, but we were told they are being renovated. That said they are still very clean and comfortable. All in all, we had a great deal and a memorable stay.
Bodde her 6 netter i juni 2022

10/10 – Utmerket

Frederic

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stylish retreat in Madeira
Superb property in the middle of gardens overlooking the city of Funchal
Bodde her 1 natt i januar 2022
Svar fra Casa Velha do Palheiro den 6. jan. 2022
Dear Mr. Frederic, thank you so much for your review. We are delighted to know you enjoyed your stay and we hope you come back soon. Best regards.

6/10 – Grei

William

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Old fashioned/dated and Golf not in good condition
The hotel is beautiful on first sight and is a really cute setting. However, the rooms are very dated with few modern amenities. It would be very good for those looking for a bit of nostalgia but not as a getaway with modern conveniences . Long way out of Funchal at a cost of €20 to get to the centre which makes it 40 both ways. What is more, the food is very expensive as I think they know they have a captive audience, and the choice of dishes is quite limited. My partner is a vegetarian, and there is almost no choice on the menu. The gardens are stunning and beautiful to walk around. As I am a golfer, I’d say one needs to be cautious if going here for golf. Whilst the course has an amazing view, the condition itself is that of an average municipal course in the UK. With the price of €110 per round it’s way overpriced and awful value for money.
Bodde her 2 netter i september 2021
Svar fra Casa Velha do Palheiro den 29. sep. 2021
Dear Mr. William, we are truly sorry to hear you didn’t enjoy your very short stay at our hotel. I would like to start by clarifying that our product is designated as "quinta" and as such we try our best to keep the building's history, this implies that the facilities are classic and elegant. Regarding the vegetarian dishes, you were informed at the check in that we have other options besides those available in the menu but since you choose to leave the hotel 4 hours after your arrival your partner didn’t have the chance to taste it. Concerning golf, we are sure that you did not get this information from our reception as we obviously have special prices for our guests, to be more precise at the moment we offer 36% discount on the public rate. Finally, we apologize once again for not being able to provide the experience you were looking for but however it’s worth saying you didn’t pay for anything, not even to visit the garden and we feel your feedback is inappropriate considering that you have not experienced our services. Wish you all the best.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Lovely Estate, great hikes, spectacular landscapes and garden. Very quiet and relaxing, helpful staff that arrange activities around the island. Great breakfast, not so great lunch options. Spacious Rooms, nice touch with VIP perk: local cake and Madeira wine. Bathroom bit dated: shower leaked water all over it. Would stay again? Probably
Bodde her 3 netter i august 2021
Svar fra Casa Velha do Palheiro den 20. aug. 2021
Dear guest, thank you very much for your review. We are glad to know you enjoyed staying with us and hopefuly you will come back in a near future. Best wishes.

10/10 – Utmerket

Elaine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotel was excellent the staff were very friendly and helpful especially Sonia on the reception desk. She helped us so many times including sorting our Covid-19 test. The only thing we didn’t like was the evening meals because it was not what we liked to eat! That was okay we used to visit different ones in Funchal. The rooms were clean and bright would visit again
Bodde her 7 netter i juli 2021
Svar fra Casa Velha do Palheiro den 26. juli 2021
Dear Mrs. Elaine, thank you so much for your review. We are delighted to know you enjoyed your stay and that you appreciate all the assistance that Sonja provided to you. We are sorry that we didn't meet your expectations regarding the offered meals and maybe our menu changes by the time you decide to return, every feedback is very important to us. Kind regards.

8/10 – Bra

Alessandro

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok. Ma da un 5 stelle cu si aspetta di piu’
Bella struttura immersa nel verde e vicino al campo da golf. Possibile fare lunghe passeggiate anche se non segnalate. Infatti rischi di finire nel bel mezzo del campo da golf ed è pericoloso. Ci hanno fatto upgrade in stanza piu nuova e piu grande con vasca e doccia anche se senza bidet. Doccia perdeva acqua e allagava tutto il bagno. Per covid sauna e chiusa ma si puo usare poscina outdoor e idromassaggio ma ambiente non e riscaldato perche le finestre devono stare aperte per normativa covid. Consigliamo di tenere chiusa tutta la Spa Buona la colazione con prodotti freschi e preparata al momento Personale gentile. Stanza pulita e spaziosa. Letto comodo
Bodde her 3 netter i desember 2020
Svar fra Palheiro Village den 30. des. 2020
Dear Mr. Alessandro, please allow me to reply in english. Hope you enjoeyd your stay despite all the inconveniences mentioned. And also hope you come back in a near future. Kind regards.

8/10 – Bra

Peter

Likte: Renhold, personale og service og romkomfort
Schönes Hotel mit einigen Kritikpunkten
Sehr schönes Hotel, tolle & ruhige Lage. Einzige Lärmquelle sind die Zimmertüren, welche praktisch nicht leise zu öffnen / schliessen sind.. Empfang sehr freundlich und zuvorkommend. Restaurantangestellte leider nicht alle motiviert & freundlich. Getränkekarte der Bar dürfte reichhaltiger sein. Speisekarte im Restaurant nebst Daily Menue ebenso; mehr Auswahl wäre top. Shuttle nach Funchal 2x am Morgen ist nicht ausreichend. Ebenso Shuttle Service vom Clubhouse zurück ins Hotel: am Abend um 18h der letzte! Wer im Clubhouse zu Abend isst muss ins Hotel laufen! Zimmerausblick irreführend: hatten zum Golf Course gebucht und schauten direkt an eine Mauer. Zimmerwechsel zwar möglich nach einer Nacht, aber wirklichen Blick auf den Golfplatz hat kein einziges Zimmer. Dasselbe mit Gartenblick; schade!
Bodde her 7 netter i desember 2019
Svar fra Casa Velha do Palheiro den 13. jan. 2020
Sehr geehrter Gast, Dank für Ihre Bewertung. Es tut uns leid zu wissen, dass wir Ihre Erwartungen nicht erfüllt haben Trotzdem hoffen wir, dass Sie zu einer anderen Jahreszeit zurückkehren. Mit freundlichen Grüßen.

8/10 – Bra

Elke og Belgie

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Netheid kamer is minder. Reeds 2x gebleven in vergelijkbare quinta jardins do lago en dit hotel is onvergelijkbaar qua netheid en vriendelijkheid van personeel. De Jardins do Lago is dan ook wel echt uitzonderlijk te noemen. Zelden zo een goed hotel gezien met zo een gedreven personeel. De Casa Velha do Palheiro heeft het van zijn prachtige ligging, accomodatie en nabij gelegen park. Personeel is ok maar zeker niet op niveau van het ander genoemd hotel. De kamers waren qua faciliteiten ok maar ook niet op niveau van de jardins do Lago. Bijvoorbeeld verschillende spinnenwebben in de kamer. Zelfs 5 kleine spinnen moeten doden bij ontvangst kamer. Is geen ramp en het is logisch bij een hotelkamer die zich meer in de natuur bevindt maar achter de tv bijvoorbeeld was volgens ons zeer lang niet gepoetst. Groot spinnenweb met spin erin. Ook bijna geen sponcontacten om gsm e.d..op te laden. Beide lakens waren niet helemaal proper. Het andere hotel had bijvoorbeeld usb aansluiting langs nachtkastje. Algemeen zou ik dit hotel een 7 a 8 geven en allicht voor golfers eerder aanbevelen maar voor mensen die zoals wij, louter voor wandelingen daar waren, zijn er betere alternatieven. De spa niet gebruikt maar wel bezocht. Ziet er wel topklasse uit.
Bodde her 2 netter i oktober 2019
Svar fra Casa Velha do Palheiro den 8. okt. 2019
Dear guest, please allow me to reply in english. We are truly sorry for not being able to meet your expectations. We can ensure you that we are always trying to improve our services and that we are fully committed on working daily to satisfy our customers in order to have them back. Once again we apologize for all the inconveniences cause. Best wishes.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location to relax in with excellent facilities and gardens Service from staff was great and food to a high quality, as a vegetarian was able to get evening meals cooked especially for me.
Bodde her 10 netter i september 2019
Svar fra Palheiro Village den 1. okt. 2019
Dear guest, thank you for your review. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

eric

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superbe !
Des prestations sans nul doute à la hauteur d'un 5*, le cadre, le service, le petit déjeuner délicieux, le dîner (gastronomique), tout était parfait
Bodde her 3 netter i september 2019
Svar fra Casa Velha do Palheiro den 2. okt. 2019
Cher Monsieur Eric, merci beaucoup pour votre commentaire. Nous sommes heureux de savoir que vous avez apprécié votre séjour. Nous espérons vous accueillir à nouveau dans un proche avenir. Meilleurs vœux.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The quiet peaceful hotel and the beautiful gardens are unique. Would thoroughly recommend a stay even if you are not a golfer.
Bodde her 5 netter i september 2019
Svar fra Casa Velha do Palheiro den 16. sep. 2019
Dear guest, thank you very much for your review. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

Philippe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
remarques générales
Nous étions situés au RDC, avec un petit jardinet, sans vue golf (alors que j'avais commandé avec vue sur le golf ou sur le jardin). L'hôtel est entouré de jardins remarquables sur plusieurs hectares (donc trés calme et reposant). Il est accolé à un golf. C'est incontestablement le point fort de cet hôtel. Il y a peu de bruits superflus. Le restaurant de l'hôtel est trés bien (celui du golf nettement moins - il n'a aucun intérêt sauf pour le coucher de soleil). Le personnel est attentif. L'hôtel est relativement bien tenu (surtout l'intérieur de la bâtisse principale), même si son côté surrané pourrait gêner certaines personnes. Nous avons regretté l'absence de fonctionnement du spa et des services y attachés (pas de compensation spontanée). Les services proposées n'étaient pas toujours fonctionnels. A noter que la piscine extérieure ferme à 18H00 et que l'hôtel est situé à l'extérieur de la ville (20'), qu'il faut une voiture pour s'y rendre même si l'hôtel possède une navette et qu'il faut savoir conduire en l'état de routes extrêmement abruptes et tortueuses.
Bodde her 7 netter i august 2019
Svar fra Casa Velha do Palheiro den 5. sep. 2019
Cher Monsieur Philippe, merci pour votres commentaires. Nous sommes vraiment désolés de ne pas avoir répondu à vos attentes. Nous espérons sincèrement que vous nous donnerez une chance de vous accueillir à nouveau. Meilleurs vœux.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beaucoup de charme, un jardin magnifique. Petit déjeuner copieux et de qualité. Personnel disponible. Dîner au restaurant très cher pour la qualité et l'originalité des plats mis à part les plats "signature" du chef qui étaient recherchés. Pas de carte en français. Du bruit à certaines heures car nos chambres étaient situées au-dessus de machines (Lave-linge peut-être). Besoin de demander quelques réparations sur la robinetterie de la salle de bain mais service réactif. Accès peu aisé en raison des routes abruptes et sinueuses ce qui rend le centre de Funchal éloigné de l'hôtel. Bonne adresse pour qui recherche le calme et le charme loin des standars de l'hôtellerie classique.
Bodde her 6 netter i august 2019
Svar fra Casa Velha do Palheiro den 21. aug. 2019
Cher client, merci pour votres commentaires. Nous sommes vraiment désolés de ne pas avoir répondu à vos attentes. Nous espérons sincèrement que vous nous donnerez une chance de vous accueillir à nouveau. Meilleurs vœux.

10/10 – Utmerket

christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i august 2019
Svar fra Casa Velha do Palheiro den 12. aug. 2019
Dear Mrs. Christine, thank you very much for your evaluation. We are delighted to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Erg prettig hotel in een prachtige rustige omgeving, direct naast tuinen en een mooie golfbaan. Ik zou altijd half pension nemen hier, goed eten, goede variatie
Bodde her 7 netter i juni 2019
Svar fra Casa Velha do Palheiro den 18. juni 2019
Dear guest, please allow me to reply in english. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The house is unique in that it is situated in the beautiful Palheiro Gardens. One could spend a whole day relaxing and ambling around looking at the beautiful flowers and trees. Breakfast provides a wide choice from which to chose and with eggs and omelettes cooked to order
Bodde her 7 netter i mai 2019
Svar fra Casa Velha do Palheiro den 28. mai 2019
Dear guest, thank you very much for your review. We are glad to know you enjoyed your stay and had time to visit our levely gardens. We hope you come nack in a near future. Best wishes.

10/10 – Utmerket

Verifisert reisende

Bodde her 6 netter i mai 2019
Svar fra Casa Velha do Palheiro den 8. mai 2019
Dear guest, thank you very much for your evaluation. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

8/10 – Bra

Ulla-Britt

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i april 2019
Svar fra Casa Velha do Palheiro den 18. apr. 2019
Dear Mrs. Ulla-Britt, thank you for your evaluation. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

Anders

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2019
Svar fra Casa Velha do Palheiro den 15. apr. 2019
Dear Mr. Anders, thank you very much for your evaluation. We are delighted to know you enjoyed your stay and hope you come back e«in a near future. Best wishes.

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the garden, so beautiful and big! I truly recommend this oasis.
Bodde her 1 natt i februar 2019
Svar fra Palheiro Village den 13. feb. 2019
Dear guest, thank you very much for your review. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mitten in einem wunderbaren botanischen Garten gelegen, präsentiert sich dieses kleine 5-Sterne-Hotel mit bestem Service,hervorragender Küche und passenden "very British" Zimmern.Uns hat es supergut gefallende wir Golfer sind und das Hotel auch direkt an einem Golfplatz platziert ist.Wir kommen wieder!
Bodde her 10 netter i desember 2018
Svar fra Casa Velha do Palheiro den 17. jan. 2019
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns zu wissen, dass Sie Ihren Aufenthalt genossen. Wir hoffen Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen.

10/10 – Utmerket

Reinhard

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2018
Svar fra Casa Velha do Palheiro den 6. jan. 2019
Dear Mr. Reinhard, thank you very much for your evaluation. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

Gillian og Rugby

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
High class hotel set alongside a golf course and botanic gardens Food was excellent plenty of variety and innovations A 20 min walk to the Clubhouse where there was a wonderful view down over Funchal and the harbour And a terrace and restaurant which was sheltered and a sun trap Food here was also excellent
Bodde her 10 netter i november 2018
Svar fra Palheiro Village den 21. nov. 2018
Dear Mrs. Gillian, thank you very much for your review. We are glad to know you enjoyed your stay and that you had time to visit our facilities. We hope you come back in a near future. Best wishes.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely house , beautiful gardens; staff efficient. Excellent breakfast; car necessary.
Bodde her 5 netter i oktober 2018
Svar fra Casa Velha do Palheiro den 6. nov. 2018
Dear guest, thank you very much for your review. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

10/10 – Utmerket

JaneB og Guernsey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel, gorgeous location, very peaceful, very comfortable large clean rooms. Staff are superb, nothing is too much trouble.The main restaurant is first class along with the Restaurant Manager, Luis, and his superb team. The restaurant at the Golf clubhouse is also superb with stunning views over Funchal. we shall return and highly recommend.
Bodde her 7 netter i oktober 2018
Svar fra Casa Velha do Palheiro den 16. okt. 2018
Dear Mrs. Jane, thank you very much for your review. We are delighted to know you enjoyed your stay and that you had time to visit other facilities. We hope you come back in a near future. Best wishes.

10/10 – Utmerket

Sue og Uk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Space
Beautiful setting, helpful staff, delicious food, clean room and plenty of peaceful space.
Bodde her 7 netter i september 2018
Svar fra Casa Velha do Palheiro den 27. sep. 2018
Dear Mrs. Sue, thank you very much for your review. We are glad to know you enjoyed your stay and hope you come back in a near future. Best wishes.

6/10 – Grei

George og Toronto, On.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Noisy at night To much lights on around rooms at night No nightly entertainment Spa and dining service was great
Bodde her 4 netter i september 2018
Svar fra Palheiro Village den 25. sep. 2018
Dear Mr. George, thank you for your review. We are sorry to know we didn't meet your expectations but we hope you were still able to have a proper rest. Nevertheless, we hope you come back. Best wishes.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Top class hotel for relaxation
Great place to stay, calm, stylish (buildings, gardens, personnel, and even guests). Personnel goes out of their way to help you have the greatest possible holiday. Somewhat upmarket, but everything is top class: rooms, food (breakfast).
Bodde her 6 netter i august 2018
Svar fra Casa Velha do Palheiro den 6. sep. 2018
Dear guest, thank you very much for your review. We are delighted to know you enjoyed your stay and despite the mentioned cons we hope you come back in a near future. Best wishes.

10/10 – Utmerket

Julio og São Paulo, Brasil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Local muito agradável, com uma vista maravilhosa, campo de golfe ao lado do hotel, e equipe super gentil e atenciosa.
Bodde her 2 netter i mai 2018
Svar fra Palheiro Village den 13. juli 2018
Caro Sr. Julio, agradecemos o seu comentário. Ficamos muito satisfeito por saber que fomos de encontro às suas expectativas e esperamos que regresse futuramente. Com os melhores cumprimentos.

10/10 – Utmerket

Manfred

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing place!!!
A beautiful place with an amazing garden and excellent food. The only thing we didn’t liked was that they close the Palheiro Gardens so early, would have been great for a relaxing evening stroll!
Svar fra Palheiro Village den 24. apr. 2018
Dear guest, thank you very much for your review. We are sad to know you weren't able to visit the lovely Palheiro Gardens. Nevertheless, we hope you enjoyed your stay with us and that you come back in a near future. Best wishes.

10/10 – Utmerket

Ann-Charlotte

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kan varmt rekommedera Casa Velha Do Palheiro.
Bodde her 4 netter i januar 2018
Svar fra Casa Velha do Palheiro den 2. feb. 2018
Dear Mrs. Ann-Charlotte, please allow me to reply in english. Thank you very much for your review. We are glad to know you enjoyed your stay and we hope you come back in a near future. Best wishes.

10/10 – Utmerket

Tricia og London

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Individual, stylish hotel away from Funchal
Charming hotel in 200 year old mansion with new wings in grounds.
Bodde her 4 netter i november 2017
Svar fra Casa Velha do Palheiro den 15. nov. 2017
Dear Mrs. Tricia, thank you very much for your review. We are glad to know you enjoyed your stay. We hope you come in a near future. Best wishes.

10/10 – Utmerket

B

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
B Smith Oct 17 Review
Our holiday was booked to celebrate a special birthday. The hotel proved to be a great pick for our base as we explored the island of Madeira. Quiet, comfortable and stylish, it sits in lovely surroundings and is convenient for both excursions into Funchal and its environs as well as further afield. The ability to join a classic Levada walk from the hotel grounds as well as the beauty of the surrounding gardens makes it very suitable for the independent traveller.
Bodde her 6 netter i oktober 2017
Dear guest, thank you very much for your review. We are delighted to know you enjoyed your stay and hope you come back soon. Best wishes.

10/10 – Utmerket

sandra og macclesfield

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel in beautiful gardens
A great 4 nights here. Helpful staff, lovely big room and great breakfast Enjoyed the Madeira wine tasting!
Bodde her 4 netter i oktober 2017
Svar fra Casa Velha do Palheiro den 3. nov. 2017
Dear Mrs. Sandra, thank you very much for your review. We are delighted to know you enjoyed your stay and hope you come back soon. Best wishes.

10/10 – Utmerket

Bige og Aargau, Schweiz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Der perfekte Ort zum Relaxen
Kaum eingetroffen, schon zu Hause gefühlt. Der Charme des kleinen Hotels "auf dem Berg" strahlt Geborgenheit aus. Mit den knapp 40 Zimmern ist es übersichtlich, man kennt sich innert kürzester Zeit und geniesst doch seine Privatsphäre. In rund 15 Minuten erreicht man die Stadt Funchal mit all den Sehenswürdigkeiten. Wer noch Golf spielt, ist hier perfekt aufgehoben.
Bodde her 7 netter i oktober 2017
Svar fra Casa Velha do Palheiro den 17. nov. 2017
Sehr geehrter Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben. Wir hoffen Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen.

10/10 – Utmerket

Marcus og UK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Had a great holiday. Hotel very comfortable. Staff very helpful and friendly. Restaurant nice, good quality food with excellent service. I would highly recommend.
Bodde her 7 netter i oktober 2017
Svar fra Casa Velha do Palheiro den 30. okt. 2017
Dear Mr. Marcus, thank you very much for your review. We are glad to know you enjoyed staying with us and hope you come back soon. Best wishes.

8/10 – Bra

Eunjin

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2017
Dear guest, thank you very much for rating us. We hope you enjoyed staying with us and hope you come back soon. Best wishes.

10/10 – Utmerket

Pam og West Sussex

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful country house in peaceful surroundings
We wanted somewhere that wasn't a typical concrete block hotel in a busy area and this beautiful country house hotel fitted the bill perfectly. Set in the foothills around Funchal, it has a peaceful ambience as it is set within many acres including pretty gardens, a wooded valley and a golf course on the doorstep. Staying in early October was very pleasant although the gardens must look really stunning in the spring and summer when more flowers are in bloom. All the staff were friendly and efficient, though never intrusive. The manageress even rang the owners to find out exactly where we could find a specific tree that we wanted to see in the grounds - a nice touch! The Michelin-starred food in the hotel was superb but it was nice to have the choice of strolling to the golf club house with stunning views over Funchal bay where there was a good choice of dishes at a slightly more reasonable price. The Tea House in the hotel grounds was also perfect for a light lunch at a very affordable price - a glass of wine was about one third of the price of the hotel wine! Having a courtesy bus between the hotel and Funchal was convenient although it only goes and returns twice per day. The open air pool, set across from the main house, was quite cold but the spa pool and facilities were pleasant. We would definitely consider a return visit, perhaps at a different time of year, and would recommend the hotel unreservedly.
Bodde her 11 netter i oktober 2017
Svar fra Palheiro Village den 31. okt. 2017
Dear guest, thank you very much for your review. We are glad to know you enjoyed your stay and hope you come back maybe in June, so you can also enjoy the Atlantic Festival. Best wishes.

8/10 – Bra

Vincent og Séné (FR)

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful
Wonderful and very quiet place. Very nice garden. Good food. English touch !
Bodde her 1 natt i juli 2017
Svar fra Palheiro Village den 19. jan. 2018
Dear Mr. Vincent, thank you very for your review. We are glad to know you enjoyed staying with us and hope you come back in a near future. Best wishes.

10/10 – Utmerket

Patrick og Meudon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dream place
Golf, tennis, pool, garden and excellent fois, this IS the program of your stay. Add the staff friendness and thé proximity on Funchal : you get the better place tout stay on madeira.
Bodde her 15 netter i juli 2017
Svar fra Palheiro Village den 22. aug. 2017
Dear Mr. Patrick, thank you for your comments. We are delighted to know you enjoyed your stay and that you were able to visit all our facilities. We hope you come back soon. Best wishes.

2/10 – Forferdelig

Margaret !!! og Madrid

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Problemas de reserva!!!!
Hotel viejo!!!! Habitación con muchísima olor humedad!!!
Bodde her 15 netter i juni 2017
Svar fra Palheiro Village den 17. juli 2017
Cara Señora Margaret, lamentamos no haber ido de acuerdo con sus expectativas. Sin embargo, no hemos tenido quejas acerca de los aspectos destacados por usted. Saludos cordiales.

10/10 – Utmerket

Abimanjoe og Bergen op Zoom

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Geweldig hotel bij een mooie golfbaan
Wij hebben hier een fantastische vakantie week gehad. Uitstekend eten in een prachtige omgeving. Tuinen met bijzondere bomen en planten. Madeira is voor ons het bloemen eiland.
Natuur bij het hotel
Svar fra Casa Velha do Palheiro den 5. mai 2017
Dear guest, please allow me to reply in english. Thank you very much for rating us. We are delighted to know you enjoyed staying with us and hope you come back soon. Best wishes.

10/10 – Utmerket

carina og G.B.

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quiet location above Funchal
Fabulous hotel. Amazing staff. Perfect location. Very quiet surrounded by beautiful gardens. What more could one want!
Svar fra Casa Velha do Palheiro den 17. apr. 2017
Dear Mrs. Carina, thank you very much for your review. We are delighted to know you enjoyed staying with us and hope you come back in a near future. Best wishes.

10/10 – Utmerket

paul og S

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent get away
We choose this spa hotel based on the reviews here. We were not disappointed. Renting a car gives you more freedom if you are brave enough to tackle islands roads.
Svar fra Sales Executive den 11. apr. 2017
Dear Mr. Paul, thank you vor your review. We are glad to know you enjoyed staying with us. Hopefully you come back in a near future.

10/10 – Utmerket

June

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
So peaceful
Wonderful atmospheric hotel. The staff are so helpful. It is the setting in the middle of the historic Palheiro estate that makes this place special