Dobbeltrom – deluxe, 1 kingsize-seng, balkong, bassengutsikt (King Balcony) | Utsikt fra rommet
Sjekk tilgjengelighet

Anmeldelser av Coral Cay Resort

4.5 out of 5
Coral Cay Resort
14-18 Nebo Rd, West Mackay, QLD

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 383 av totalt 840 anmeldelser." "
Rangering på 8 − Bra. 312 av totalt 840 anmeldelser." "
Rangering på 6 − Grei. 97 av totalt 840 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 840 anmeldelser." "
Rangering på 2 − Forferdelig. 18 av totalt 840 anmeldelser." "

8,6/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Amber

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value for money. Rooms were clean, great AC and blockout curtains. Carting our bags upstairs was a bit tricky, but nice to have the balcony overlooking the pool. Housekeeping items were left out in the carports for our whole stay, bit untidy but mostly a great motel.
Bodde her 1 natt i mai 2024
Svar fra Belinda den 14. mai 2024
Good afternoon, Amber.Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again.

6/10 – Grei

Kelly

Reiste med familie
Likte: Personale og service
Bed was comfortable. However rooms are pretty outdated bed board was covered in stains, we couldn’t close the bathroom door as handle was broken. Main tv wouldn’t turn on. Didn’t have time to address with staff as we were coming and going and reception was not open when we would leave and then closed when we returned. On a positive it is situated in a good location, traffic noise was minimal from our room and we felt secure.
Bodde her 3 netter i mai 2024
Svar fra Belinda den 7. mai 2024
Good morning, Kelly.Thank you for your review we appreciate your feedback. It sounds like you had a mixed experience. It's great to hear that the location was convenient and that you felt secure. However, it is disappointing that you encountered issues during your stay. We provide an after-hours contact number, which is located on the reception door, and we can be reached 24/7 for any assistance or emergencies. We apologise for any inconvenience you experienced.

10/10 – Utmerket

Benjamin

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Belinda den 14. feb. 2024
Good morning, Benjamin Thank you for your excellent review. We are pleased to hear that you had a good stay and look forward to seeing you again.

6/10 – Grei

Debbie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Mei den 12. feb. 2024
Hi Debbie, thanks for your time to leave us this review, we value your feedback. Kind Regards,

10/10 – Utmerket

Stuart

Bodde her 1 natt i februar 2024
Svar fra Mei den 27. mars 2024
Hi Stuart, thanks for your review. We are glad to see that you enjoyed your stay and we look forward to welcome you next stay. Kind Regards,

10/10 – Utmerket

Divine

Bodde her 1 natt i januar 2024
Svar fra Belinda den 11. jan. 2024
Good morning, DivineThank you for your review, we appreciate your feedback.

10/10 – Utmerket

Miriam

Reiste med partner, Reiste med kjæledyr
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really lovely and reliable stay. Cleaners over Christmas and NY’s just needs to change mugs when we used them, spoons, and vacuum/sweep floor. Breakfast was great!
Bodde her 8 netter i desember 2023
Svar fra Belinda den 11. jan. 2024
Good morning, MiriamThank you for your review. We appreciate your feedback.

6/10 – Grei

Martin

Reiste med familie
Bodde her 2 netter i november 2023
Svar fra Tara den 13. nov. 2023
Thank you for taking the time to review our property. We look forward to seeing you on your next visit to Mackay.

10/10 – Utmerket

James

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Tara den 14. nov. 2023
Hi James, thank you for your review. I am glad to see your stay went well and we look forward to your next stay.

2/10 – Forferdelig

Kirk

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I paid for a king room as per the advertisement. I got a small standard room with 2 single beds pushed together... This was a small standard room charged at the king room price.... Terribly disapointing. I advise to inspect room before paying.
Bodde her 1 natt i november 2023
Svar fra Tara den 6. nov. 2023
I am sorry to hear of your disappointment. I have checked your booking and you were allocated the correct room. The mattresses in these rooms are high quality 'pacific comfort' mattresses and while some beds are a 'king split' design they are very comfortable.Wishing you all the best.

2/10 – Forferdelig

Lorna

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2023
Svar fra Tara den 24. okt. 2023
We are dissappointed to receive this rating. It would be appreciated if you could provide more information so that we can respond appropriately.

8/10 – Bra

Jody

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The large sized room was wonderful.
Bodde her 2 netter i oktober 2023
Svar fra Tara den 22. okt. 2023
Hi JodyGlad to see you enjoyed our spacious room. We look forward to seeing you on your next stay.

8/10 – Bra

Martin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Tara den 22. okt. 2023
Hi Martin,Thank you for your review.

6/10 – Grei

shannon

Bodde her 6 netter i september 2023
Svar fra Tara den 27. sep. 2023
Thank you for your review

10/10 – Utmerket

Cody

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i september 2023
Svar fra Tara den 27. sep. 2023
Hi CodyThank you for your awesome review!

10/10 – Utmerket

Steve

Bodde her 3 netter i september 2023
Svar fra Tara den 16. okt. 2023
Thanks for the 5/5. We look forward to seeing you on your next visit.

10/10 – Utmerket

Andrea

Reiste med partner
Very clean
Bodde her 3 netter i september 2023
Svar fra Tara den 25. sep. 2023
Hi AndreaThank you for your time to review our property.

6/10 – Grei

Kathy

Reiste med familie og små barn
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Tiled floors very dirty. Doors easily opened by 2 yo who ran off and can’t be secured from inside the room. Accidentally left key in the room and the door was locked on outside. No person on-site available and had to wait over 30 min for someone to let us back into the room.
Bodde her 1 natt i september 2023
Svar fra Tara den 25. sep. 2023
Thank you for your comments and apologies for the problems you encountered during your stay. We have noted your feedback to follow up to improve guest experience in the future.Kind regards

8/10 – Bra

Janet

Reiste med familie
Likte: Renhold og personale og service
Property was nice, convenient for a quick overnight stay and staff was very friendly. Room and furniture were a bit aged, no PowerPoints next to bed.
Bodde her 1 natt i september 2023
Svar fra Tara den 18. sep. 2023
Hi JanetThank you for your review. We appreciate your comments.

10/10 – Utmerket

Ben

Bodde her 1 natt i september 2023
Svar fra Tara den 9. okt. 2023
Thanks for the 5 out 5 Ben. We look forwated to seeing you on your next visit to Mackay

10/10 – Utmerket

Konstandinos

Bodde her 11 netter i august 2023
Svar fra Tara den 22. sep. 2023
Thank you for your review, it looks like you enjoyed your stay. We look forward to seeing you next time.

10/10 – Utmerket

Lindsay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
close to the city and to IGA. Nice and quiet
Bodde her 2 netter i august 2023
Svar fra Tara den 11. sep. 2023
Hi LindsayThank you for your review. We look forward to seeing you on your next visit to Mackay!

8/10 – Bra

Tamyka

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good Budget Motel. Comfy beds, good onsite parking.
Bodde her 2 netter i juli 2023
Svar fra Tara den 17. aug. 2023
Thank you for your review, we look forward to seeing you on your next visit to Mackay

10/10 – Utmerket

Maria Christina

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy going staff and neat decent place accessibility to everything.
Bodde her 6 netter i juni 2023
Svar fra Tara den 17. aug. 2023
Thank you for your review. We are proud of our friendly team. We look forward to seeing you when you are next in Mackay!

8/10 – Bra

John

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was spacious with a good layout.
Bodde her 1 natt i juni 2023
Svar fra Tara den 18. sep. 2023
Thanks for the review :)

10/10 – Utmerket

stephanie

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
fantastic stay
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Marcus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Tara den 18. sep. 2023
Thanks for the 10 out of 10 review. We look forward to seeing you when you are next in Mackay.

10/10 – Utmerket

Philip

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Always a pleasure to stay at the Coral Cay!
Bodde her 3 netter i mai 2023

8/10 – Bra

Martin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023

10/10 – Utmerket

Daniel

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Staff where great 😊 and helpful
Bodde her 2 netter i mai 2023

10/10 – Utmerket

Darryl

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy, clean and good dinner.
Bodde her 3 netter i april 2023

10/10 – Utmerket

Renea

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Travelled 14-17 April with my 3 children and had an amazing family room #421 with everything we could need for our stay. The admin staff were absolutely lovely! Big smiles, welcoming and helpful with local info. The property itself is well maintained tidy and clean. Kids enjoyed the pool area while I relaxed on a pool chair. Will be staying again for sure. Will dine at the restaurant next time as heard great reviews from another guest. We left early in the morning and stripped our beds, tidied up and emptied our bins for the cleaners. Thankyou Coral Cay for a wonderful stay :) The Matthews family.
Bodde her 2 netter i april 2023

10/10 – Utmerket

Catharine

Bodde her 1 natt i april 2023

8/10 – Bra

Scott

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property was clean, check in and out was easy and staff were friendly.
Bodde her 2 netter i april 2023

8/10 – Bra

Susan

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Friendly helpful staff. Big dissapointment and safety issue was having a family unit that was not safe for the under 2 year old. It was upstairs but had no baby gate, we went and bought a baby gate and then realised that the railings were wide enough for the toddler to fit through and fall couldn't relax. Lovely place otherwise.
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Scott

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mars 2023

6/10 – Grei

Troy

Reiste med familie og små barn
Tv remote not working, batteries flat in Air con. But other than that pretty good Attention to detail is everything.
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Philip

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with a nice walk to the pub.
Bodde her 2 netter i februar 2023

4/10 – Dårlig

Simon

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We've stayed here before but in a studio unit so thought we'd stay again but this visit we required 2 rooms, beds and sheets were fine, but the cleanliness of the rooms was disgusting - dusty, rubbish under the beds. There weren't enough cutlery for 4 - cutlery missing. The room overall was rundown. One of the remotes didn't work and the other one worked sometimes. Our room was serviced but no extra towels were provided, one face cloth and one hand towel for 4 people? Really! No instructions in the laundry, and due to being far from anything no cash machine to get cash/coins! No small milk provided in he fridge or bottles of water. Really bad conditions for a two bedroom unit, much better accommodation for the price we paid elsewhere in Mackay. Really bad appearance of all motels down the Nebo Road strip in our opinion.
Bodde her 2 netter i februar 2023

8/10 – Bra

Loretta

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Such a spacious and clean three bedroom apartment. Beds were comfortable and being pet friendly was the deal maker.
Bodde her 1 natt i desember 2022

6/10 – Grei

Stacey

Likte: Personale og service
The pool was great. Service amazing. Rooms were not the best.
Svar fra Jess - Guest Experience Manager den 12. des. 2022
So sorry you didn't enjoy your room, Stacey. We actively listen to all guest feedback and will ensure your comments are shared for future improvements.

8/10 – Bra

Alan

Bodde her 1 natt i november 2022

8/10 – Bra

Terry

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2022

10/10 – Utmerket

Chris

Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Personale og service og overnattingsstedets bygg og tilstand
Room was great very quiet and helpful staff
Svar fra Jess - Guest Experience Manager den 12. des. 2022
Thanks for taking the time to share your feedback Chris and we look forward to welcoming you back when you are next in Mackay.

8/10 – Bra

Kenneth

10/10 – Utmerket

Jenny

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice spacious rooms. Great for those travelling with their pet dogs.
Bodde her 1 natt i oktober 2022
Svar fra Jess - Guest Experience Manager den 31. okt. 2022
Thanks so much for your review Jenny and we hope to welcome you and your doggies back again soon to stay in one of our Pet-friendly rooms.

8/10 – Bra

Lynore

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We have stayed at this property before and have always received excellent service. The facilities and rooms made for a comfortable stay.
Bodde her 1 natt i oktober 2022
Svar fra Jess - Guest Experience Manager den 31. okt. 2022
We loved having you back to stay with us Lynore and thank you for taking the time to leave a review.

10/10 – Utmerket

Tina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had to swap rooms as air con broken
Bodde her 1 natt i oktober 2022
Svar fra Jess - Guest Experience Manager den 24. okt. 2022
Please accept our apologies for the room move Tina - we know how important air-conditioning is when visiting Mackay!

10/10 – Utmerket

Wayne

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent room and the restaurant was particularly good. Will stay there again whenever through Mackay
Bodde her 1 natt i september 2022
Svar fra Jess - Guest Experience Manager den 10. okt. 2022
Cheers for the review Wanye and it's great you were also able to experience Coral Cay Bar & Grill Mackay, open Monday - Friday for dinner and 7-days for breakfast.

8/10 – Bra

Shane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was comftable
Bodde her 1 natt i oktober 2022
Svar fra Jess - Guest Experience Manager den 10. okt. 2022
Thank you for choosing to stay with us at Coral Cay Shane and we hope to welcome you back when you are next in Mackay.