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Anmeldelser av Glendower Hotel, BW Signature Collection

3 out of 5
Glendower Hotel, BW Signature Collection
St Annes On Sea, Lytham St. Anne's, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 370 av totalt 661 anmeldelser." "
Rangering på 8 − Bra. 200 av totalt 661 anmeldelser." "
Rangering på 6 − Grei. 47 av totalt 661 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 661 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 661 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Les

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideal location, lovely room and friendly staff
Bodde her 2 netter i mai 2024
Svar fra Tina den 14. mai 2024
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Michaela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Tina den 30. apr. 2024
Thank you for the review, hope to see you again soon.

8/10 – Bra

Marvin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Tina den 15. apr. 2024
Thank you for your review, hope to see you again soon.

10/10 – Utmerket

Jane

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic service, room and food
Svar fra Tina den 25. mars 2024
Thank you for the review, hope to see you again soon

10/10 – Utmerket

Alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
all good
all good didnt encounter any faults
Bodde her 2 netter i februar 2024
Svar fra Tina den 5. mars 2024
thank you for the review, hope to see you again soon

10/10 – Utmerket

Jean

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The stay was fantastic but a bit of confusion over the booking of breakfast. I thought I had already paid but hadn't. I.when I booked it said including breakfast but didn't. Fabulous place to stay if you have a dog
Bodde her 1 natt i februar 2024
Svar fra Tina den 7. mars 2024
Thank you for the review, we do apologise it was not made more clear with regards to the breakfast, Hope to see you again soon.

8/10 – Bra

Andrew

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Tina den 24. feb. 2024
Thank you for the review, we hope to see you again soon

8/10 – Bra

Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulous
We were upgraded due to building work- a super room with wonderful sea views - comfortable bed, quality linens
Bodde her 1 natt i februar 2024
Svar fra Tina den 22. feb. 2024
. Thank you for the lovely review, hope to see you again soon

10/10 – Utmerket

Donna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were really pleased with hotel, lovely rooms, beautiful decor, all meals were most enjoyable and well presented. The only fault we had was the wind whistling through bedroom window, but to be expected by the sea, but once asleep was no problem.
Bodde her 2 netter i februar 2024
Svar fra Tina den 22. feb. 2024
Thank you for the review, hope to see you again soon

10/10 – Utmerket

Beth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very pleasant stay
Nice bright welcoming hotel. Delicious food from the bar and at a group dinner and breakfast. Room was a little underwhelming but ok, just a bit on the expensive side in my opinion.
Bodde her 1 natt i januar 2024
Svar fra Tina den 7. feb. 2024
Thank you for the review, hope to see you again soon.

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beds are cozy, clean & tidy. Free car park, staffs are nice. Everything is good. Brilliant!
Bodde her 1 natt i desember 2023
Svar fra Tina den 7. feb. 2024
Thank you for the review, hope to see you again soon.

8/10 – Bra

l.b.kennerley

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Tina den 7. feb. 2024
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Tina den 7. feb. 2024
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel.lovely comfortable rooms.excellent breakfast
Bodde her 1 natt i november 2023
Svar fra Tina den 26. nov. 2023
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Graeme

Bodde her 1 natt i november 2023
Svar fra Tina den 16. nov. 2023
Thank you for the review, we hope to see you again soon.

10/10 – Utmerket

martin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was great, extremely quiet, friendly staff and good value. Signage to room could have been better
Bodde her 2 netter i november 2023
Svar fra Tina den 10. nov. 2023
Than you for the review, hope to see you again soon.

10/10 – Utmerket

Daniel

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Clean, tidy, pleasant (noisy in the morning!)
Pros: Nice, pleasant welcome at reception, staff were all pleasant and helpful. The room was clean, nice sized and tidy. The bed was comfy and I had a really good sleep. The WiFi is good, no issues with signal or bandwidth. There is ample parking on site. The breakfast choice and taste is excellent, seriously one of the best I have had in a long time. Cons: First thing in the morning (06:30am) a gym class, must have been spin or RPM or something, was going on below my room and was extremely noisy. I was up at 6am so not particularly bothered but I couldn't believe how noisy it was - the room was actually shaking. Room was lovely but the bathroom was dated and shower didn't have much water coming out of it
Bodde her 1 natt i oktober 2023
Svar fra Tina den 1. nov. 2023
Thank you for the review, we do apologise about the noise you heard from the Gym, hopefully if you choose to stay again, we can upgrade you to a room away from the noise. Thanks

10/10 – Utmerket

TIMM

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional hotel. Very clean pet friendly home from home. Great and attentive staff. Breakfast very good value.
Bodde her 1 natt i oktober 2023
Svar fra Tina den 1. nov. 2023
Thank you for the review, we hope to see you again soon.

10/10 – Utmerket

Heather

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
3 night stay
Thanks to the staff for providing a great stay. Lovely meal to suit different palates first night, good choice of freshly cooked to order breakfast. The hotel can be a bit of a maze, the rooms were warm and clean, ample parking, £2 bus to Blackpool available just round the corner, station 10 minutes walk if you want to leave the car for a few days, beach just over the road, pier 5 minutes walk, what more could you want
Bodde her 3 netter i oktober 2023
Svar fra Tina den 1. nov. 2023
Thank you for the review, we hope to see you again soon.

10/10 – Utmerket

Jacqueline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend break.
Had a lovely weekend break. We had a signature room with sea view, which really nice. We ate in the restaurant both evenings, not something we would normally do food and service excellent. Breakfast was good and service again excellent. Overall very pleased with this hotel stay
Bodde her 2 netter i oktober 2023
Svar fra Tina den 1. nov. 2023
Thank you for the review, we hope to see you again soon.

10/10 – Utmerket

S

Bodde her 1 natt i oktober 2023
Svar fra Tina den 1. nov. 2023
Thank you for the review, we hope to see you again soon.

10/10 – Utmerket

Rebecca

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stunning room. Beautiful view.
Booked 3 nights for a romantic break. Pulled up to a beautiful site, plenty of parking. The hotel entrance was clean, the front desk team lovely and helpful. All the team was wonderful, smiling, helpful. Straight away comfort with a glowing fire.. modern lounge for food and drinks. The lift (which was fully working the whole time) was close by our room on the 1st floor (for those with mobility issues they will understand this). I was grateful. Absolutely stunned by our room, well presented, smelt amazing, biggest bay window, you could see panoramic view of an endless horizon. Gown and slippers, water and biscuits nice touches. Lovely deep bath you can float in. A wedding on Saturday night but we couldn't hear anything. The food was delicious compliments to the chef, full cook breakfast every morning. Pizza one night, giant fish and chips.. perfect situated for pier and shops. Also it's a dog friendly hotel, loads of well behaved dogs. Will return hopefully one day soon in the future..
Bodde her 3 netter i oktober 2023
Svar fra Tina den 24. okt. 2023
Thank you for the lovely review, hope to see you again soon.

10/10 – Utmerket

Mick

Bodde her 1 natt i oktober 2023
Svar fra Tina den 24. okt. 2023
Thank you for the review, hope to see you again soon.

4/10 – Dårlig

Claire

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Very disappointing
Stayed in one of the dog friendly rooms. Greeted by a very strong smell of bleach in the room, as the day/ eve worn on the reason became clear- the room had a horrendous dirty dog smell. The room clearly needs a deep clean including the carpets. Not a nice experience and not one I would repeat.
Bodde her 1 natt i oktober 2023
Svar fra Kathy den 23. okt. 2023
Hi Claire, We are really sorry to hear that you did not enjoy your stay and we will look into the "bleach" and "Dog" smell - Deep cleaning is done regularly but we do understand your disappointment. Please contact kathy direct at the Hotel if you want to discuss further.

10/10 – Utmerket

Yvonne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Tina den 17. okt. 2023
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Margot

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2023
Svar fra Tina den 13. okt. 2023
Thank you for the review, hope to see you again soon.

8/10 – Bra

Gavin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We only stayed for the one night but everything we experienced was really good. We stayed in a family room which was huge, room was very warm and could have done with a fridge with some water but other than that no complaints at all about the hotel. Would definitely stay again.
Bodde her 1 natt i oktober 2023
Svar fra Tina den 11. okt. 2023
Thank you for the review, we hope to see you again soon.

10/10 – Utmerket

Paul

Bodde her 1 natt i oktober 2023
Svar fra Tina den 8. okt. 2023
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Joanne

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were so friendly and I loved how my dog Theodore was also treated by the staff, we will definitely be returning 😊
Bodde her 2 netter i september 2023
Svar fra Tina den 30. sep. 2023
Thank you for the lovely review, hope to see you and Theodore again soon.

10/10 – Utmerket

Phil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra Tina den 30. sep. 2023
Thank you for the review, hope to see you again soon

2/10 – Forferdelig

Gina

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I arrived and couldn’t stay due to the room smelling really bad of dog odour. The hallways on the corridors to the room smelt very bad of dog pee . I love animals but if they have to stay at the hotel the cleanliness should be exceptional just like it would be in our own homes. The manager tried his best to sort me out with another room but fully booked . He gave me a full refund and I left to find another hotel.
Svar fra t den 11. okt. 2023
Thank you for the review, we are glad we could assist in the refund

8/10 – Bra

Keiron

Likte: Renhold
Weekend away
The 'front of house' of the hotel was nice and the staff were attentive and helpful. The room while small, was OK, mattress was a bit strange, like it had wooden boards on it. The shower was woeful, like a cat hissing at you. Only ate in the brasserie, one evening, food was nice, but the service was poor.
Bodde her 2 netter i september 2023
Svar fra Tina den 11. okt. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 – Bra

Stephen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant stay
Stayed for 3 days in a single room. The room is quite small but adequate. Bathroom was also small, shower was good. Breakfast is cooked to order with a few different choices. Parking can be a bit hit and miss, it's first come first served. It's only a short walk into town and the beach.
Bodde her 3 netter i september 2023
Svar fra Tina den 26. sep. 2023
Thank you for the review, hope to see you again soon,

10/10 – Utmerket

Clare

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Tina den 26. sep. 2023
Thank you for the review, hope to see you again soon,

10/10 – Utmerket

Margaret

Bodde her 1 natt i september 2023
Svar fra Tina den 26. sep. 2023
Thank you for the review, hope to see you again soon,

10/10 – Utmerket

Claire

Bodde her 1 natt i september 2023
Svar fra Tina den 5. sep. 2023
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Anthony

Bodde her 1 natt i august 2023
Svar fra Tina den 4. sep. 2023
Thank you for the review, hope to see you again soon.

2/10 – Forferdelig

Leslie Joy

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ich finde alte Gebäude toll, wenn sie gepflegt sind. Dieses Hotel ist einfach nur alt UND dreckig, ungepflegt, kaputt wo man hinschaut. Das Zimmer war für 200 Pfund die Nacht einfach nur schrecklich. Die Bilder täuschen komplett. Wir hatten 4 Nächte gebucht, haben aber nach einer Nacht ausgecheckt. Das Frühstück war okay und die Lage ist toll. Das hat aber nichts mehr gerettet.
Bodde her 4 netter i august 2023
Svar fra Tina den 11. okt. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pleasant ses side hotel
decent hotel with good breakfast
Bodde her 1 natt i august 2023
Svar fra Tina den 1. sep. 2023
Thank you for the review, we hope to see you again soon.

4/10 – Dårlig

Alice

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We was a little disappointed with our stay. The family room left a lot to be desired. It had Iron marks all over the floors, marks all over the walls and carpets, a view of what can only be described as a courtyard with loads of building supplies and rubbish. The shower pressure was terrible and it missed small details like water in the room. Also it had a wedding on which you obviously expect noise but it was SO loud in our room, that we didn't attempt to sleep until that was finished. And when we finally settled down, the rain caused a dripping sound on the window that woke both us up in the middle of the night. Not a great night's sleep. We didn't even get a chance to tell the staff as the queue to check out was 3 couples long and we just used the bucket and left. Only positive was the breakfast was lovely.
Bodde her 1 natt i august 2023
Svar fra Tina den 11. okt. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

2/10 – Forferdelig

Leslie

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Paid £107 for a Friday night here NO breakfast included so not cheap was put in a dingy room that smelled of wet dog (sorry nose blind pet lovers ) that was reall in need of updating the view out of the window was what i imagine the view from a prison cell would be like oh and the toilet wouldnt flush no 2,s apart from that it was ok ...much nicer ,cheaper hotels than this in lytham
Bodde her 1 natt i august 2023
Svar fra Tina den 11. okt. 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Utmerket

leslie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superior sea view room was excellent,bath in room amazing, huge bay window and seating area , the view was spectacular. We had dinner and breakfast both of which were first class , excellent service from reception desk to dining , will definitely stay here again
Bodde her 1 natt i august 2023
Svar fra Tina den 1. sep. 2023
Thank you for the Lovely review, hope to see you again soon.

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2023
Svar fra Tina den 24. aug. 2023
Thank you for the review, hope to see you again soon.

4/10 – Dårlig

sean

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location was pleasant. The rest was extremely disappointing and in some areas abysmal. The carpets were filthy and not vacuumed. Surfaces in public areas were dusty and dirty and a major talking point of guests we spoke with. Receptionist Sarah refused to help us with taxi into Lytham and told us we were ‘asking the wrong person’! We were not surprised by small room as we were only staying briefly as a surprise from my partner but the view was disgusting onto a flat roof littered with tools and mess. Breakfast was a fiasco. One young man was trying his best to serve but a young black lady was exceptionally rude to us when we simply asked for milk which had not been provided. One disabled lady was very badly treated and her elderly husband was given no help by staff trying to seat her and manoeuvre her wheelchair and move other chairs. The scrambled egg when it eventually arrived was literally cold , not even warm. My bacon was like hard old leather. Complaints from all quarters of dining room about waiting times Truly awful. Receptionist (a nice lady this time) offered to refund our breakfast payment without us even asking which was fair but in all honesty we were glad to leave the place. Grim. Stayed with Best Western in Uk Europe and States and always been a safe bet but not this time. My email to manageress has not even been acknowledged.
Bodde her 1 natt i august 2023

10/10 – Utmerket

Joyce

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a lovely one night stay, right on the sea front, free parking, short walk into the town, we walked to train station for a 7 minute ride into Lytham. We had the family room, large double bed, with a smaller room containing two single beds, good tea tray, plenty of towels and clean, a bit of talc needed in the rooms but nothing to spoil our stay. Breakfast was waiter served,good breakfast choices, the only niggle, I had, and it was only a small thing, was the hot breakfast was brought out before we had finished our cereal/yoghurt, so I put mine aside to eat my cooked breakfast before it went cold, then finished my yoghurt/granola, the staff were wonderful, we will definitely go back again soon.
Bodde her 1 natt i august 2023
Svar fra Tina den 24. aug. 2023
Thank you for the review, we do apologise for the breakfast and will speak to staff to see why this happened, Hope to see you again soon.

10/10 – Utmerket

Greg

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2023
Svar fra Tina den 24. aug. 2023
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Deborah og Liverpool

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Right by the beach and round the corner from the shops. Staff are very helpful. Bed was comfy and the room was clean.
Bodde her 1 natt i august 2023
Svar fra Tina den 24. aug. 2023
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Kevin

Bodde her 1 natt i august 2023
Svar fra Tina den 17. aug. 2023
Thank you for the review, hope to see you again soon.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023
Svar fra kathy den 11. aug. 2023
Thank you so much. it is always lovely to hear our guests are enjoying their stay. Kind regards

6/10 – Grei

david

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Too many stairs
Bodde her 1 natt i august 2023
Svar fra Tina den 10. aug. 2023
HI David, unfortunately all old buildings have quite a few stairs, hopefully if you choose to stay again we can allocate a room near to the lift.