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Anmeldelser av Holiday Inn London - Luton Airport, an IHG Hotel

3 out of 5
Holiday Inn London - Luton Airport, an IHG Hotel
Airport Way E, Blush House, Luton, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 397 av totalt 959 anmeldelser." "
Rangering på 8 − Bra. 369 av totalt 959 anmeldelser." "
Rangering på 6 − Grei. 107 av totalt 959 anmeldelser." "
Rangering på 4 − Dårlig. 47 av totalt 959 anmeldelser." "
Rangering på 2 − Forferdelig. 39 av totalt 959 anmeldelser." "

8,8/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Arild

Bodde her 1 natt i mai 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice and close to airport.
Not the best kitched, cold curry and out of sone options, however ok. Burgers are a safe bet.
Bodde her 1 natt i februar 2020

8/10 – Bra

Inger Fliid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient hotel at Luton airport
Nice hotel just a few hundred meter from the terminal building. We found it convenient to take a taxi from the train station (7 pounds) instead of the free bus to the terminal. In the morning it's a bus that passes the hotel every 10-15 minutes for the terminal (less than 2 pounds per person).
Bodde her 1 natt i desember 2019

4/10 – Dårlig

Lars

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
10 minute walk
It’s an okay hotel, a 10 minute walk from the terminal. Clean and affortable.
Bodde her 1 natt i september 2019

8/10 – Bra

Ole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel with some drawbacks.
The rooms and the service was up to expected standards in a modern hotel. But the dining/breakfast area that was nice and clean, and the food was great but, and this really annoyed me, the acoustic was horrible, it was not possible to have a conversation with a person sitting next to me. For the people who works there it has to be a health risk so bad was it. This is so easy to do something with, and not very expensive either so, with this fixed this hotel would be on my list of places to stay again.
Bodde her 1 natt i juli 2019

6/10 – Grei

Aaron

Likte: Personale og service
The beds in our room was super uncomfortable.

6/10 – Grei

Jennifer

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Calin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ok
Bodde her 1 natt i april 2024

8/10 – Bra

ANN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024

10/10 – Utmerket

Calin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is clean, staff friendly, and breakfast is excellent. very close to airport.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Sara

Bodde her 1 natt i april 2024

8/10 – Bra

Rebekah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were AMAZING! I want to say a big thank you to Les, Amy and Megan! You made my stay great! THANK YOU!!!
Bodde her 1 natt i april 2024

8/10 – Bra

Milan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

8/10 – Bra

Howard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
?
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Ryan og Calgary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Checkin was very friendly and helpful
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Rohan

Bodde her 1 natt i februar 2024

8/10 – Bra

Rob

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Dominic

Bodde her 1 natt i februar 2024

10/10 – Utmerket

Daniela

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ibis
Spacious room Clean And aired Good quality of towels and sheets Excellent food compliments to the chef and staff. Large amount of breakfast Thank you
Bodde her 1 natt i februar 2024

6/10 – Grei

Charlotte

Bodde her 1 natt i februar 2024

10/10 – Utmerket

kevin

Bodde her 1 natt i februar 2024

4/10 – Dårlig

Ella

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bathroom was not in a good condition sink had block shower had no door so all the water was coming out.
Bodde her 1 natt i februar 2024
Svar fra Megan - Reception Supervisor den 18. feb. 2024
Dear Ella,Thank you for taking your time to leave us a review based on your recent stay with us.We appreciate you choosing to stay with us but we do find it unfortunate to hear that you did not experience that 10/10 stay that we all as a team strive to provide for all of our guests.So that we can avoid any inconveniences as you've described from happening again to yourself; or anyone else, we would appreciate if we could have some more information regarding your room number and your stay so that we can get this issue ammended.Please feel free to contact me on megan.mcalister@hilutonairport.com and I will be more than happy to resolve this issue.Thank you again for staying with us and we hope to welcome you back to our hotel in the near future to show you that true 10/10 stay.

10/10 – Utmerket

Joseph Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Peter

Bodde her 1 natt i februar 2024

8/10 – Bra

Sue

Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

ALAN

Bodde her 1 natt i februar 2024

6/10 – Grei

Jonathan

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
No heating in our room. We had two plugin electric heaters. Not great for a night in February.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Guilherme

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

6/10 – Grei

Philip

Bodde her 1 natt i februar 2024

8/10 – Bra

Zarko

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good for the price
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ron

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Viliam

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Ben

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Michael

Bodde her 4 netter i januar 2024

10/10 – Utmerket

Piotr

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Grayson

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very warm welcome and the manager on duty was very accommodating to our needs. Cleaning staff was very helpful also. Hotel was very quiet and respectable. Overall a very pleasant stay. I would highly recommend staying here as i would stay here again. Thank you to all the staff.
Bodde her 10 netter i desember 2023

8/10 – Bra

Michael

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Cara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy check in and out, staff were very helpful
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Joanne

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Needs to improve.
But tired now and worn. Sadly service wasn’t pleasant. Very restricted and too basic a menu after 8pm with nothing for kids.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Abdel

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Carla

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great post hol stay
Our stay for one night was very good and just what we needed after a 6 hour late flight. Staff were very welcoming and helpful in all areas.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were greeted by friendly staff. The hotel is clean, the bed was very comfortable, the room was warm. The hotel is a walking distance to Luton airport
Bodde her 1 natt i januar 2024

8/10 – Bra

sean

Likte: Personale og service og romkomfort
Bodde her 1 natt i november 2023

6/10 – Grei

Simeon

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Very cosy and clean room in a non-descript building located next to a busy road. The advantages are that there is a bus to the airport terminal that takes 3 minutes. The bus stops right outside the hotel so very convenient. Room was good, bed comfortable. The shower room showed some signs of wear and tear, mostly moisture damage to the wooden fittings. The restaurant had friendly service but the food was inedible and quite overpriced.
Bodde her 1 natt i desember 2023
Svar fra Megan - Reception Supervisor den 4. jan. 2024
Dear Simeon, Thank you for taking your time to leave us a review based on your recent stay with us here at the Holiday Inn - London Luton Airport. I would like to begin by saying i am glad to hear that our location was convenient as well as how comfortable you found the room to be as well as the positive feedback regarding our staff.However, I do find it unfortunate to hear that you experienced some issues with the condition of the room as well as within the restaurant. I would like to apologize for this and assure you this is not the standards we expect our team to provide to guests. We are always striving to provide the most enjoyable stay for all our guests. I have taken your feedback and passed it on to the appropriate department to be looked into so that this issue does not occur again.We do hope that we get to welcome you back in the near future to show you how our team strive for that 10/10 stay for all guests.Many thanks for your time and kindest regards.

10/10 – Utmerket

Kevin

Bodde her 1 natt i desember 2023

10/10 – Utmerket

Michel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
À recommander
Parfait hôtel suite à une arrivée tardive à l’aéroport
Bodde her 1 natt i desember 2023
Svar fra Megan [Reception Supervisor] den 19. des. 2023
Dear Michel,Thank you for taking your time to leave us a review based on your recent stay with us here at the Holiday Inn, London Luton Airport.We appreciate your feedback and are glad to hear that you enjoyed your stay and how convenient it was following your late arrival.We hope that after such an enjoyable time with ourselves, that we are able to welcome you back to our hotel in the near future.Kind regards,MeganReception Supervisor

6/10 – Grei

Robert

Forretningsreisende
Likte: Renhold
Bodde her 1 natt i desember 2023
Svar fra Michael den 11. des. 2023
Thank you for leaving a review. We’re so glad you were able to visit us at the Holiday Inn London Luton Airport. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.