Pensjonat i Luton

«When I eventually managed to check in I found that my room smelt funny. The windows were open so I guessed that the smell may have come from the outside. There was no staff at the guest house for me to speak to. When I returned to the room after getting some food I found that the smell was coming from the damp mattress and the smell I believed was urine. I rung the contact number I had, but nobody answered. There was no staff at the venue. It was too late to go anywhere else so I ended up ...

«Ok for the price, but at the same time staff should make sure that the rooms get cleaned everyday, and that bedsheets+ towels are changed every day. Unfortunately that was not my experience.»

«The room was adequate and fair value. Wi fi dreadful (I was in the annexe). Do not book this via Hotels.com as the owner does not recognise them and refused to honour the rate quoted and paid for»

«Last minute booking made at 8pm by 11.30pm was at the property and no lockbox enaul had been forwarded so could not get into the property. Had to find alternative accomodation as could not waitcany longer for the info as no indication my issue was being addressed. Finally received the lockbox email at 12 30am 4.5hrs after the booking. Would not advise last minute/evening bookings for this venue.»