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Anmeldelser av Anh Nguyet Hotel

3 out of 5
Anh Nguyet Hotel
479 Nguyen Tat Thanh Str., Luc Yen, Yen Bai

Anmeldelser

5,0
Rangering på 10 − Utmerket. 1 av totalt 4 anmeldelser." "
Rangering på 8 − Bra. 0 av totalt 4 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 4 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 4 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 4 anmeldelser." "

4,6/10

Renhold

5,6/10

Personale og service

6,0/10

Fasiliteter

5,0/10

Overnattingsstedets bygg og tilstand

Anmeldelser

6/10 – Grei

Jaxkie

Reiste med partner, Forretningsreisende
Draps, serviettes inchangées en 3 jours. Refait les lits et replis les serviettes. Propreté très moyennes.
Bodde her 2 netter i november 2019

10/10 – Utmerket

Jeris og Singapore

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wasn't expecting much due to mixed reviews but our experience was decent. Communication was tough (only a young lady spoke english). And if you booked through Expedia, it seems like someone is managing the bookings and did not inform the reception. Booked a 3 bed room but settled for a 2 bed room since they said 3 bed not avail. Opened door and saw 2 cockroaches (went to hide, didnt kill them) but okay because they didnt reappear the next 2 days. Overall was clean and the people are nice. Rented motorbike as well.
Bodde her 2 netter i mai 2019
Svar fra Anh Nguyet den 21. mai 2019
We are sorry for your booking. We promise next time there will be no cockroaches or other insects. Thanks again for your review.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So not just the property this goes for expedia as well. map to this place on google maps puts it in completely the wrong area so i wasted hours looking for it when i sent emails to Expedia explaining this i had no response ive been charged for a room i never used Directions from Expedia would not download so chances on using your service again slim As for the hotel well they think they have had a result but tryst me they like Expedia are in for bad feedback on adverts i suggest next time you respond to your mail
Bodde her 2 netter i april 2019
Svar fra Anh Nguyet den 19. mai 2019
We are very sorry for your bad experiences. We changed map on this website. Hope to welcome you in next time with better services. Thank you for feedback!

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Would not recommend this hotel. The room was not clean and the staff where unfriendly.
Bodde her 1 natt i januar 2019
Svar fra Anh Nguyet den 30. jan. 2019
Hello, I am the representative of the hotel and we felt very sad when received this feedback from our customers. We quickly checked the attitudes of the staff as well as the quality of the rooms. We apologize to you Again about your bad experience, hope to welcome you next time with improved services.