Hoteller i Los Naranjos

«The property is beautiful, the cabin is well maintained, the weather was pleasant, and the staff was attentive and friendly.»

«Loved our stay! It was so relaxing and the ambiance was perfect to disconnect. I did not want to leave - the staff is absolutely amazing!!! »

«When we arrived the front desk told us that the Expedía credit card was rejected, blaming Expedía. I insisted that I the room was already paid. Also the service was poor, they made us wait long for breakfast. I think that to minimize cost management has changed, but for the worse. The building is nice but front desk and people managing are not well trained. »

«Cuando llegamos, esa carpa estaba peor que una sauna. Si sabían que íbamos a llegar, podrían haber encendido el aire. Nos cobraron $55 por un arreglo romántico con pétalos falsos y una botella que costaba menos de $10. Además, nos cobraron $80 por un masaje que, honestamente, fue el peor de mi vida. Todo el piso de la habitación estaba levantado. El agua nunca salió caliente, estaba helada.»

«Really good place and staff is very professional »

«Beautiful place, clean rooms. Food is a little average but overall this place is great, service is excellent. »

«A true gem tucked away. Clean, updated rooms with cozy amenities. Friendly staff helped us with in town suggestions and booking local tours/transportation. Breakfast is included with numerous tasty options so don't miss out while overlooking a volcano in the distant. »

«This is a old and dirty place, humidity odor, washroom with mold. No water pressure impossible to take a shower. The worst part, my wife and daughter were attacked by a big dog, owned by the receptionist. The dog broke my wife purse and daughter got a terrible panic and nobody helped them. Terrible experience. Expedia need to report this place. DONT RECOMMEND THIS HOTEL»

«An excellent place and very confortable. Location is very practical in the middle of places of interest. The staff is spectacular and very friendly. »

«This was my first hostel and was a great experience. The man at the front was very attentive, kind, and friendly to talk to (wish I got his name!!) I had such a great time in Santa Ana and this was such an amazing hostel to do it in. I loved the location, the people, the room, everything was amazing. I will definitely find myself back here!! Me encanta toda!!!»

«Pésimo servicio, nadie llegó a abrir y entregar el lugar!! La habitación y baño está llena de cabellos de mujer; la ducha un saco. Lo peor que he rentado »

«Este hotel tiene 2 cosas muy buenas: la ubicacion con vistavextrordinariaval lago, y la comida buena aunque cara. Pero la construccion, el equipamiento de las habitaciones, los materiales utilizados, todo parece un poco 'cheap', como la ducha electrica, el lavamano de 50cm sin ningun estante para colocar sus cosas, nada de armario ni de colgar su ropa, ni de poner su maleta... Lastima pero se puede mejorar facilmente!»

«can hear neighbors, not 24/7 service as written »