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Anmeldelser av TownePlace Suites Thousand Oaks Ventura County

2.5 out of 5
TownePlace Suites Thousand Oaks Ventura County
1712 Newbury Road, Thousand Oaks, CA

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 219 av totalt 477 anmeldelser." "
Rangering på 8 − Bra. 158 av totalt 477 anmeldelser." "
Rangering på 6 − Grei. 53 av totalt 477 anmeldelser." "
Rangering på 4 − Dårlig. 31 av totalt 477 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 477 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Lisa

Reiste med partner
All staff members we dealt with were all friendly. Appreciate that as most employees are not so friendly these days. Keep up the good work! Thanks
Bodde her 1 natt i mai 2024

8/10 – Bra

Melissa og Lake Forest Park

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

8/10 – Bra

Ron

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

david

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location, great staff, easily access, great amenities, enjoyed the hot tub/jacuzzi and my dog was no problem at all.
Bodde her 4 netter i mai 2024

8/10 – Bra

Mareena

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Angelina

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
its not up to standard of Marriott. it was a very depressing hotel. usually Marriott is better than that I would never stay there again
Bodde her 1 natt i april 2024

10/10 – Utmerket

LaKisha

Bodde her 14 netter i april 2024

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice staff at the front desk. From my limited contact with them I did get the feeling that they were there to help if any issues came up. Thankfully everything was just fine
Bodde her 1 natt i april 2024

8/10 – Bra

Romelda Hermoso og Thousand Oaks

Likte: Renhold, personale og service og fasiliteter
decent place to stay.
Bodde her 7 netter i april 2024

8/10 – Bra

Romelda Hermoso og Thousand Oaks

Bodde her 5 netter i april 2024

8/10 – Bra

Romelda Hermoso og Thousand Oaks

Likte: Renhold og personale og service
I suggest management should put a camera inside the laundry area. I lost some of my clothes while doing my laundry.
Bodde her 7 netter i mars 2024

10/10 – Utmerket

Erika

Likte: Renhold og fasiliteter
Comfortable and clean
Bodde her 1 natt i april 2024

10/10 – Utmerket

ariel

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
very spacious rooms, friendly staff, and delicious breakfast!
Bodde her 7 netter i mars 2024

6/10 – Grei

Romelda Hermoso

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024

10/10 – Utmerket

pethe

Bodde her 1 natt i februar 2024
Svar fra RR den 25. mars 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 – Utmerket

Romelda Hermoso

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All the staff are great including the manager. They are courteous, friendly and service oriented.
Bodde her 7 netter i mars 2024
Svar fra RR den 25. mars 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 – Utmerket

Romelda Hermoso

Bodde her 7 netter i mars 2024

10/10 – Utmerket

Romelda Hermoso

Bodde her 6 netter i mars 2024

10/10 – Utmerket

Romelda Hermoso

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 8 netter i februar 2024
Svar fra RR den 18. mars 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 – Utmerket

Romelda Hermoso

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra RR den 18. mars 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 – Utmerket

Romelda Hermoso

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice area, decent, safe, secured hotel to stay if you are looking for a temporary place like a contractual work. Friendly and courteous staff too.
Bodde her 6 netter i februar 2024
Svar fra RR den 19. feb. 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

8/10 – Bra

Romelda Hermoso

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great and friendly staff.
Bodde her 12 netter i januar 2024
Svar fra RR den 19. feb. 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

4/10 – Dårlig

Alan

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This was the worst Marriott that I have ever stayed at in my last 20 years of travel the rooms were dirty dated and apparently it was a pet friendly hotel. The furniture in the room was all tore up by someone who would stay there with a cat it was hair in the shower very noisy in the bed was absolutely horrible. Honestly, you should give me my money back as disappointed as I am.
Bodde her 1 natt i februar 2024
Svar fra RR den 11. feb. 2024
Thank you for you for your feedback. We apologize for the inconvenience. We have shared your feedback with our leadership team.

8/10 – Bra

Romelda Hermoso

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Enjoying my stay here.
Bodde her 9 netter i januar 2024
Svar fra RR den 11. feb. 2024
Thank you for your time to do the survey. We are hoping to see you again when your travels bring you to the town.

10/10 – Utmerket

Romelda Hermoso

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great staff and quiet, safe area.
Bodde her 7 netter i januar 2024
Svar fra GM den 27. jan. 2024
Thank you for staying! We appreciate you and hope to welcome you again.

10/10 – Utmerket

Romelda Hermoso

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i januar 2024
Svar fra RR den 17. jan. 2024
On behalf of the entire Courtyard Thousand Oaks team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time

8/10 – Bra

Monica

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra RR den 14. jan. 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

8/10 – Bra

scott og Ft Worth

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Very convenient location and the staff were very helpful and responsive to our requests. Rooms and hallways are showing their age and high usage. I am a loyal Marriott customer so I hope some reno is not too far off.
Bodde her 8 netter i desember 2023
Svar fra RR den 14. jan. 2024
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

6/10 – Grei

Carla

Reiste med familie
Bodde her 3 netter i januar 2024
Svar fra GM den 8. jan. 2024
Thank you for staying, we appreciate your business.

10/10 – Utmerket

Gilbert

Bodde her 1 natt i desember 2023
Svar fra GM den 28. des. 2023
Thank you for staying, have a happy New Year!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra GM den 28. des. 2023
Thank you for staying, have a happy New Year.

10/10 – Utmerket

Sheena

Bodde her 1 natt i desember 2023
Svar fra GM den 28. des. 2023
Thank you for staying!

8/10 – Bra

Melanie

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There were small areas of the property that needed better maintenance or cleaning (look at the side of the fridge next to the sink-ew), but the staff were always pleasant and helpful.
Bodde her 3 netter i november 2023
Svar fra GM den 28. des. 2023
Thank you for staying, we have shared your feedback with the team.

10/10 – Utmerket

TJ

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Thank you Brian for making me feel welcome when i checked in.
Bodde her 2 netter i november 2023
Svar fra GM den 28. des. 2023
Thank you for staying!

10/10 – Utmerket

Gil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra GM den 28. des. 2023
Thank you for staying!

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super nice staff, spacious rooms, quiet location.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Nelson

Reiste med partner, Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Room was clean but look was outdated. Walls were thin and we could hear our neighbors loudly.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Sharon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hidden
Elevator & parking not very well. Upstairs lot downstairs elevator etc. check in very accommodating. Nice pool area.
Bodde her 1 natt i oktober 2023

8/10 – Bra

geralda

Bodde her 14 netter i september 2023

8/10 – Bra

Neville

Bodde her 1 natt i september 2023

10/10 – Utmerket

Kostantina

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Friendly staff and great location
Bodde her 2 netter i september 2023
Svar fra RR den 6. sep. 2023
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 – Utmerket

Shannon

Bodde her 2 netter i august 2023
Svar fra RR den 16. aug. 2023
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

6/10 – Grei

Ann M

Reiste med familie
Likte: Renhold og romkomfort
We stayed here one night in August, 2023 for a wedding. There were two couples and one singleton, so we rented a suite. I mentioned that my tall son would be on the pull out bed, and to be sure it was ready for him. Sleeping on a couch would not work. When we arrived, there were two young adults working at the desk. They were chatting with each other. They were not UNfriendly, but I would not say they were welcoming, either. Perhaps anxious to get back to their conversation? When we got ALL the way up to our room with all our luggage, we looked high and low for the bedding for the pull out, and it was no where to be found. My son had to walk some distance all the way back to the office to get a bag full of bedding. No apology was made. My sister's daughter slept on the pullout in their room (same hotel, same night) and she was given a bag of bedding upon checking in. The air conditioner in one of the bedrooms dripped water on the carpet, so it was soaking wet on one side of the bed. For five people in a suite, there were THREE bath towels, TWO hand towels, and NO wash cloths. We made due because it was such a long walk back to the office. Would not stay here again. Stayed at a TownePlace in Manhattan Beach a few days later and it was literally one of the top most comfortable, most lovely, most comfortable mid-priced hotels we've stayed in! I recommend THAT TownePlace facility!! Check it out, but skip the one in Thousand Oaks.
Bodde her 1 natt i august 2023
Svar fra RR den 16. aug. 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Front Desk team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I wish you well for your future stay.

10/10 – Utmerket

Jerimicha

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Booked this last minute fur my family of six. Two rooms with a pullout couch. Full kitchen including a small oven. Very clean. Great for price.
Bodde her 1 natt i juli 2023
Svar fra RR den 16. aug. 2023
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 – Utmerket

John

Bodde her 2 netter i juli 2023
Svar fra RR den 6. sep. 2023
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

2/10 – Forferdelig

Raymond

Likte: Renhold
Likte ikke: Fasiliteter
Bodde her 7 netter i juli 2023
Svar fra GM den 25. juli 2023
Thank you for taking the time to post a rating. We strive to provide excellent service and genuinely apologize that we failed to meet your expectations. We wish you well in your travels.

10/10 – Utmerket

Diane

Bodde her 11 netter i juli 2023
Svar fra RR den 16. aug. 2023
Thank you very much for sharing your experience with us and rating our hotel, we are looking forward to welcoming you back.

10/10 – Utmerket

Kanani

Likte: Renhold og romkomfort
Bodde her 6 netter i juli 2023
Svar fra GM den 25. juli 2023
Thank you for posting a positive rating, we appreciate your feedback!

10/10 – Utmerket

Gerardo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Clean, quiet, safe, great for family
Bodde her 7 netter i juli 2023
Svar fra RR den 11. juli 2023
Thank you for rating our hotel. We are hoping to welcome you back when your travel brings back to the town

8/10 – Bra

Leah og Davenport

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hot tub was HOT which I liked, too hot for my husband. The property could use some updating, many things were the same as when we were there 9 years ago. The employees were friendly.
Bodde her 3 netter i juli 2023
Svar fra RR den 11. juli 2023
Thank you for rating our hotel. We are hoping to welcome you back when your travel brings back to the town.