Utendørsbasseng

Anmeldelser av The Westin Bonaventure Hotel and Suites, Los Angeles

4 out of 5

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 1625 av totalt 2881 anmeldelser." "
Rangering på 8 − Bra. 570 av totalt 2881 anmeldelser." "
Rangering på 6 − Grei. 309 av totalt 2881 anmeldelser." "
Rangering på 4 − Dårlig. 178 av totalt 2881 anmeldelser." "
Rangering på 2 − Forferdelig. 199 av totalt 2881 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kameron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome!!
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 28. mai 2024
Kameron, thank you for your fantastic feedback! The Westin Bonaventure Hotel & Suites, Los Angeles is thrilled you had an awesome stay. We're looking forward to welcoming you back soon!

10/10 – Utmerket

Jaquelyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 28. mai 2024
Jaquelyn, thank you for sharing your positive experience at The Westin Bonaventure Hotel & Suites, Los Angeles! We are thrilled you enjoyed your stay and look forward to welcoming you back in the future.

8/10 – Bra

Yolandra L

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra Customer Service den 28. mai 2024
Yolandra, thank you for your positive rating of The Westin Bonaventure Hotel & Suites, Los Angeles. We're glad to see you had a great experience and hope to welcome you back soon.

10/10 – Utmerket

Filiberto

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente y el personal muy profesional.
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 26. mai 2024
Filiberto, gracias por tus amables palabras. El Westin Bonaventure Hotel & Suites, Los Ángeles está encantado de saber que los miembros de nuestro equipo fueron muy profesionales. ¡Esperamos su próxima visita!

10/10 – Utmerket

Liz

Likte: Renhold
Happy with everything
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 26. mai 2024
Liz, it is wonderful to hear that you were happy with everything during your stay at The Westin Bonaventure Hotel & Suites, Los Angeles. Our team members strive to create exceptional experiences, and your feedback is truly appreciated. We're looking forward to welcoming you back!

10/10 – Utmerket

Matthew

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and great location
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 24. mai 2024
Matthew, thank you for your kind words! The Westin Bonaventure Hotel & Suites, Los Angeles, is delighted you enjoyed our property and location. We're looking forward to your next visit!

10/10 – Utmerket

Ismael og San Jose

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place is clean and safe easy access the rooms is really confortable I like because they are friendly pets.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 25. mai 2024
Ismael, thank you for your kind words about The Westin Bonaventure Hotel & Suites, Los Angeles! We're delighted you found the rooms comfortable and appreciated our pet-friendly atmosphere. Our team members strive to make every stay enjoyable. We look forward to welcoming you back!

10/10 – Utmerket

Juan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Coo
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 23. mai 2024
Juan, thank you for sharing your feedback! The Westin Bonaventure Hotel & Suites, Los Angeles, is delighted that you had a great stay. We're looking forward to welcoming you back soon.

4/10 – Dårlig

Jiaqi

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
So much noise from rooms next to me
Bodde her 2 netter i mai 2024
Svar fra Customer Service den 21. mai 2024
Jiaqi, thank you for sharing your feedback. The issue you encountered with the noise from neighboring rooms is noted, and it will be reviewed to ensure future stays are more comfortable. We hope to have another opportunity to better serve you in the future.

8/10 – Bra

timothy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
First time in downtown, enjoyed the hotel and surrounding area.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 21. mai 2024
Timothy, The Westin Bonaventure Hotel & Suites, Los Angeles is elated to hear that you enjoyed your stay and the surrounding area. We hope to welcome you back soon for another great experience!

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cafe workers very nice and helpful. As was the restaurant workers. Food was excellent. Thai girl extremely pretty.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 21. mai 2024
Mark, thank you for your kind words about The Westin Bonaventure Hotel & Suites, Los Angeles. The team members at our cafe and restaurant will be delighted to hear your compliments. We're glad you enjoyed the food and had a pleasant experience with us. We look forward to your next visit!

10/10 – Utmerket

Luis

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great hospitality and service.
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 16. mai 2024
Luis, the team at The Westin Bonaventure Hotel & Suites, Los Angeles greatly appreciates your kind words. They are delighted to hear you enjoyed the hospitality and service. They look forward to welcoming you back soon!

10/10 – Utmerket

Marco

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
na
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 16. mai 2024
Marco, thank you for your review. The Westin Bonaventure Hotel & Suites, Los Angeles is delighted to have met your expectations. We hope to welcome you back for another memorable stay.

10/10 – Utmerket

Levon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel. Would go again
Bodde her 1 natt i mai 2024
Svar fra Customer Service den 12. mai 2024
Levon, it's fantastic to hear that you enjoyed your stay at The Westin Bonaventure Hotel & Suites, Los Angeles and are considering a return visit. We are thrilled to have made a lasting impression and look forward to welcoming you back in the future. Thank you for sharing your positive experience.

2/10 – Forferdelig

Junshin og Okazaki-shi

Bodde her 4 netter i april 2024
Svar fra Customer Service den 27. mai 2024
We appreciate you taking the time to share your feedback, Junshin.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

10/10 – Utmerket

Chastity

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed the dining options as well as the spa, gift shop and hair/nail salon.
Bodde her 5 netter i april 2024
Svar fra Customer Service den 2. mai 2024
Chastity, it's delightful to learn that you enjoyed various amenities at The Westin Bonaventure Hotel & Suites, Los Angeles. We strive to provide a wide range of conveniences and services for our guests to make their stay more luxurious. Next time you visit, do explore the rest of our excellent facilities as well!

4/10 – Dårlig

shannon og seattle

Reiste med en gruppe
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
The hotel was totally unprepared for our convention of 2000 people. There were hour long waits for food service. They were understaffed. They consistently ran out of food and beverages. The LA Prime restaurant overcooked the sea bass and the drinks were poorly made. The only saving grace was that the rooms were comfortable.
Bodde her 4 netter i april 2024
Svar fra Customer Service den 2. mai 2024
Shannon, we regret that your experience during the convention did not meet expectations. We acknowledge the delays in service and appreciate your patience. The issues with the food and beverages at our restaurant are concerning and we will aim for improvements. It’s encouraging to hear, however, that you found the rooms to be comfortable. We're committed to offering a better service for future conventions. Thank you for your feedback.

10/10 – Utmerket

Sheri

Bodde her 2 netter i april 2024
Svar fra Customer Service den 22. mai 2024
Sheri, thank you for your stellar rating! The Westin Bonaventure Hotel & Suites, Los Angeles, is delighted to hear you had a great experience. We hope to welcome you back for another memorable stay.

10/10 – Utmerket

Mercedes

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
convenient location
Bodde her 1 natt i april 2024
Svar fra Customer Service den 1. mai 2024
Mercedes, it's terrific to hear you found The Westin Bonaventure Hotel & Suites, Los Angeles to be conveniently situated. We're grateful for your feedback and look forward to welcoming you back in the near future.

10/10 – Utmerket

Ana

Bodde her 2 netter i april 2024
Svar fra Customer Service den 22. mai 2024
Ana, thank you for rating your stay at The Westin Bonaventure Hotel & Suites, Los Angeles. The team is delighted you had a wonderful experience. We're looking forward to welcoming you back!

8/10 – Bra

Keping

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Good location close to Metro Union Station, the bed is terrific, very comfortable. The building is a bit old.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 2. mai 2024
Keping, thank you for choosing The Westin Bonaventure Hotel & Suites in Los Angeles and taking time to share your positive review. We are thrilled to know you found our location convenient and appreciated the comfort of our beds. As for our hotel's style and architecture, while it carries an element of distinct charm, we constantly strive to maintain and update our facilities for the optimal guest experience. Looking forward to your next visit.

10/10 – Utmerket

Caitlin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The lobby was gorgeous! The rotating restaurant at the top was so cool! The staff was incredibly helpful and kind.
Bodde her 1 natt i april 2024
Svar fra Customer Service den 1. mai 2024
Caitlin, it's delightful to hear about your wonderful experience at The Westin Bonaventure Hotel & Suites, Los Angeles. We're thrilled you appreciated our stunning lobby and unique restaurant at the top. It's also fantastic that our team members were able to assist you and provide kindness throughout your stay. We hope to serve you again in the future.

10/10 – Utmerket

Jeira

Bodde her 3 netter i april 2024
Svar fra Customer Service den 22. mai 2024
Jeira, thank you for your positive rating of The Westin Bonaventure Hotel & Suites, Los Angeles. We are delighted you enjoyed your stay and hope to welcome you back soon!

8/10 – Bra

Jade

Bodde her 2 netter i april 2024
Svar fra Customer Service den 22. mai 2024
Jade, thank you for choosing The Westin Bonaventure Hotel & Suites, Los Angeles! We're glad to see you had a positive experience and we look forward to welcoming you back on your next visit.

2/10 – Forferdelig

Raenisha

Likte ikke: Renhold
Bodde her 3 netter i april 2024
Svar fra Customer Service den 3. mai 2024
Raenisha, we're genuinely sorry to hear that your recent experience with us did not meet expectations. We would appreciate any details you could provide about what could have been better during your stay, as we're always looking for ways to improve our services. Thank you.

10/10 – Utmerket

Patty

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Customer Service den 1. mai 2024
Patty, it's wonderful to hear you had a memorable experience at The Westin Bonaventure Hotel & Suites, Los Angeles! We appreciate your fantastic rating and look forward to the opportunity to serve you again in the future. Safe travels!

4/10 – Dårlig

Kashif

Reiste med partner
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
The place is good to stay but the restaurants did not have good service and food!
Bodde her 3 netter i april 2024
Svar fra Customer Service den 1. mai 2024
Kashif, it's disappointing to hear that you were not entirely satisfied with your dining experiences. We constantly aim to deliver exceptional service and quality at our eateries. Your feedback helps us focus on what needs improvement. We hope to have another chance to make a better impression on you in the future.

10/10 – Utmerket

Armando

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would stay again!!
Bodde her 7 netter i april 2024
Svar fra Customer Service den 30. apr. 2024
Armando, it's wonderful to hear that your stay at The Westin Bonaventure Hotel & Suites, Los Angeles was enjoyable enough to have you consider returning. Our team appreciates your kind review and we're already looking forward to your next stay!

10/10 – Utmerket

CARLOS LUCIANO MARTINEZ

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excel rente muy recomendable Solo que el precio del estacionamiento es muy elevado en eso podrían mejorar mucho
Bodde her 4 netter i april 2024
Svar fra Customer Service den 30. apr. 2024
Carlos, es fantástico saber que tuvo una estadía recomendable en The Westin Bonaventure Hotel & Suites, Los Ángeles. Le agradecemos que nos indique áreas en las que podemos mejorar nuestros servicios, en particular, analizar nuestras tarifas de estacionamiento. Su satisfacción es nuestra prioridad y sus comentarios son parte integral de nuestros esfuerzos de mejora continua. Esperamos ansiosamente su regreso.

10/10 – Utmerket

jianhui og Brooklyn

Bodde her 1 natt i april 2024
Svar fra Customer Service den 19. mai 2024
jianhui, thank you for your excellent rating! The Westin Bonaventure Hotel & Suites, Los Angeles appreciates your feedback. We're delighted you enjoyed your stay and hope to welcome you back soon.

10/10 – Utmerket

Veronica A

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Customer Service den 30. apr. 2024
Thanks for the outstanding rating, Veronica!We're delighted your time at The Westin Bonaventure Hotel & Suites, Los Angeles was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

10/10 – Utmerket

JAMES

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Came for the restaurant as well! La prime, great service!
Bodde her 1 natt i april 2024
Svar fra Customer Service den 29. apr. 2024
James, thank you for sharing your experience at The Westin Bonaventure Hotel & Suites, Los Angeles. We're delighted to know that you enjoyed dining at La Prime and appreciated our friendly team members. We hope to have the pleasure of welcoming you back soon.

2/10 – Forferdelig

Lady

Reiste med en gruppe
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The suite was horrible. The couch bed had no sheets and a dirty mattress. The shower drain was severely clogged and filling up with water. Disgusting
Bodde her 3 netter i april 2024
Svar fra Customer Service den 27. apr. 2024
Lady, it's regrettable to learn about the inconveniences you encountered during your stay. We strive to offer our guests a great experience, and it's clear that we fell short in this instance with cleanliness and maintenance. This feedback has been noted and brought to the attention of our team so improvements can be made. We value your input and are hopeful we'd have the opportunity to serve you under better circumstances in the future.

8/10 – Bra

Matthew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall it was a decent stay. Only stayed for one night but didn’t have any issues
Bodde her 1 natt i april 2024
Svar fra Customer Service den 26. apr. 2024
Matthew, thank you for choosing The Westin Bonaventure Hotel & Suites, Los Angeles during your visit. We're glad to know that you had a trouble-free stay, even though it was brief. Your positive feedback is greatly appreciated, and we look forward to welcoming you back for a more extended stay in the future.

6/10 – Grei

Fernando

Parking fees
Bodde her 2 netter i april 2024
Svar fra Customer Service den 25. apr. 2024
Fernando, it appears there was discontent regarding parking fees. Please note, our aim is to provide competitive rates while maintaining superior services. We appreciate your input and take all feedback seriously for future improvements. We hope to welcome you back soon for a better overall experience.

10/10 – Utmerket

Anna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The suite was wonderful, and the view at night was AMAZING. All staff employees were friendly, especially those is the Bonaventure brewery. It was a great was to celebrate my husband’s 50th birthday!
Bodde her 1 natt i april 2024
Svar fra Customer Service den 24. apr. 2024
Anna, it's wonderful to know that The Westin Bonaventure Hotel & Suites, Los Angeles lived up to your expectations for your celebrations. It's heartening to hear that the suite and stunning night views added plenty to your experience. We're glad our team members, particularly at the Bonaventure brewery, added warmth and friendliness to your visit. We hope to see you again in the future for more memorable celebrations.

10/10 – Utmerket

Simran

Bodde her 4 netter i februar 2024
Svar fra Customer Service den 25. apr. 2024
Simran, it's wonderful to hear you had a fabulous stay at The Westin Bonaventure Hotel & Suites, Los Angeles. We immensely appreciate your stellar rating and are thrilled that your experience left a positive mark. We're keen to provide the same delightful experience on your future visits. Safe travels!

8/10 – Bra

Matthew og New York

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel, the area is not the hotel’s fault but was very unsafe with a too many homeless people.
Bodde her 3 netter i april 2024
Svar fra Customer Service den 23. apr. 2024
Matthew, we're pleased to hear you found The Westin Bonaventure Hotel & Suites, Los Angeles to be satisfactory. Your remarks about the external surroundings are regrettable. While this falls outside our control, we understand your concerns. We trust that inside the hotel, our dedicated team ensured you felt secure. Your feedback is greatly appreciated.

6/10 – Grei

Stephen

Bodde her 1 natt i april 2024
Svar fra Customer Service den 11. mai 2024
Stephen, we notice your recent visit yielded a middle-of-the-road rating. We'd like to understand better so we can work on enhancing your future stays. Please feel encouraged to share any specific feedback or details about your stay. We look forward to enhancing your experience with us in the future.

10/10 – Utmerket

Otis

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024
Svar fra Customer Service den 21. apr. 2024
Thanks for the perfect rating, Otis!We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon at The Westin Bonaventure Hotel & Suites, Los Angeles.Have a wonderful day!

10/10 – Utmerket

Melanie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Customer Service den 20. apr. 2024
Melanie, thank you for leaving a top-rated score for The Westin Bonaventure Hotel & Suites, Los Angeles. We are pleased to learn that your stay met your expectations. Please consider us for your future visits to Los Angeles, as we would be delighted to continue providing top quality service.

10/10 – Utmerket

Slaton

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place
Bodde her 1 natt i april 2024
Svar fra Customer Service den 19. apr. 2024
Thank you for this excellent rating, Slaton!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The Westin Bonaventure Hotel & Suites, Los Angeles! We'd love to host you again someday for yet another unforgettable visit.

10/10 – Utmerket

Kyla

Bodde her 1 natt i april 2024
Svar fra Customer Service den 7. mai 2024
Kyla, it's wonderful to see you rated your stay at The Westin Bonaventure Hotel & Suites, Los Angeles so highly. We hope to have the opportunity to welcome you back in the near future.

10/10 – Utmerket

Sahana

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean property with comfortable beds near downtown LA.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Kimberlee

Forretningsreisende, Reiste med en gruppe
Likte ikke: Personale og service
My experience was terrible. The hotel cancelled my reservation even though Expedia had it confirmed on their end. No one had proper reasoning as to why it was cancelled and I had to rebook the day of and pay extra. No one as helpful. Wifi was terrible and made me go downstairs to get the "password" and when I got downstairs, they stated I could dial '0' on the phone and it would have been given to me. Everything had been such a hassle and inconvenience to me that day. I would never come back.
Bodde her 2 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Kimberlee, your experience of reservation issues and inconsistent communication is not reflective of the smooth service we aim to deliver. While it's disappointing to hear about the trouble you had with obtaining the Wi-Fi password, we can assure you that we are taking your comments seriously. We would appreciate a chance to make your next stay free from complications and to deliver the hassle-free experience you expect from us.

10/10 – Utmerket

Marco

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Daily fine to park valet
Bodde her 4 netter i april 2024
Svar fra Customer Service den 15. apr. 2024
Marco, it's wonderful to hear that you had a positive experience at The Westin Bonaventure Hotel & Suites, Los Angeles. We take note of your feedback about valet parking services. We strive to offer a balance between premium services and cost-effectiveness. It is our hope this service brings added convenience to your stay. We look forward to your next visit.

10/10 – Utmerket

Giselle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel
Bodde her 1 natt i april 2024
Svar fra Customer Service den 15. apr. 2024
Giselle, it's wonderful to hear that you found the Westin Bonaventure Hotel & Suites, Los Angeles, to be a great choice for your stay! We hope to have the opportunity to welcome you back soon for another pleasant experience.

10/10 – Utmerket

Dilip

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Customer Service den 16. apr. 2024
Dilip, it's fantastic to hear that your stay at The Westin Bonaventure Hotel & Suites, Los Angeles met your expectations. We hope to be your choice of accommodation on future visits to Los Angeles.

10/10 – Utmerket

Charles og Middlesex

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Customer Service den 14. apr. 2024
Charles, thank you for choosing The Westin Bonaventure Hotel & Suites, Los Angeles, and for taking the time to rate us. We're delighted to see we met your expectations and look forward to your next visit.

8/10 – Bra

Anand

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent hotel. Good location
Bodde her 1 natt i april 2024
Svar fra Customer Service den 14. apr. 2024
Anand, it's wonderful to hear you found the location of The Westin Bonaventure Hotel & Suites, Los Angeles advantageous. We appreciate your feedback and hope we can welcome you back in the near future. Thanks for choosing us!