Grill-/piknikområde

Anmeldelser av Residence Inn by Marriott Los Angeles LAX/Century Boulevard

3 out of 5

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 818 av totalt 1410 anmeldelser." "
Rangering på 8 − Bra. 325 av totalt 1410 anmeldelser." "
Rangering på 6 − Grei. 136 av totalt 1410 anmeldelser." "
Rangering på 4 − Dårlig. 63 av totalt 1410 anmeldelser." "
Rangering på 2 − Forferdelig. 68 av totalt 1410 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Kristin

Reiste med familie
Likte ikke: Personale og service
Bodde her 1 natt i juni 2023
Svar fra Front Desk den 20. juni 2023
Thank you for the feedback. We are disappointed to hear that your stay was not your liking. We will communicate with staff to better improve in all areas of our service.

10/10 – Utmerket

Roy Thowsen

Bodde her 1 natt i mars 2022
Svar fra Katie G den 28. mars 2022
Thank you Roy!

8/10 – Bra

Kjetil

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Large rooms
Large rooms close to LAX. Free shuttle from the hotel every 20 mins. The hotel has no baror restaurant and do not sell any wine or beer after 9pm. Ok breakfast buffet. Slightly pricy considering the lack of any service.
Bodde her 1 natt i februar 2022
Svar fra Katie G den 3. mars 2022
Thank you Kjetil.

10/10 – Utmerket

Juana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked everything about this property. Easy parking , had no issue checking in or out . Would definitely stay here again
Bodde her 1 natt i mai 2024
Svar fra Linh Jimenez den 21. mai 2024
Thank you for sharing your wonderful experience with us. We can not wait to welcome you back soon.

10/10 – Utmerket

David

Very good
Bodde her 1 natt i mai 2024
Svar fra Linh Jimenez den 21. mai 2024
We are glad that you enjoyed your stay. We are looking forward to welcoming you back soon.

8/10 – Bra

Beth

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Beds were super comfy! The chair in our room has a huge rip in it though. Needs to be better quality control of the furniture. Perfect for what we needed for the one night. Love that we had a 2 bedroom suite!
Bodde her 1 natt i mai 2024
Svar fra Linh Jimenez den 19. mai 2024
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you enjoyed the comfy beds during your stay. We will ensure to check the quality of our furnishings, and we appreciate you bringing it to our attention. It's fantastic to know that our two-bedroom suite provided the space you needed for a comfortable night's rest. We look forward to welcoming you back for another great stay in the future!

10/10 – Utmerket

Kidist Wossene

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra Linh Jimenez den 19. mai 2024
We love to hear that your stay was exceptional. We hope to see you back soon

10/10 – Utmerket

Kathy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place to stay, huge rooms. Expected more for the breakfast. Not a large variety. No pancake or waffle maker.
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 15. mai 2024
Thank you for the feedback we greatly appreciate it. We will pass your suggestion on to our management team to see if we can add variety to our breakfast offerings

8/10 – Bra

Erwin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Airport hotel so plane noise is to be expected
Bodde her 1 natt i mai 2024
Svar fra Chris den 14. mai 2024
Thank you for your feedback. Hopefully for your next stay here with us we can have you facing away from the airport to help reduce the noise.

10/10 – Utmerket

Natalie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very kind staff! Front desk staff was helpful. Room accommodates group of 5. Breakfast was delicious. Extremely convenient airport shuttle. Will be returning!
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 14. mai 2024
We appreciate your feedback! We are very glad to hear that we were the perfect choice for your travel needs. Should you be in the area again in the future please do not hesitate to stay with us again.

10/10 – Utmerket

Holly og Independence

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to the airport
Bodde her 1 natt i mai 2024
Svar fra Front Desk den 13. mai 2024
We are glad to hear that our location was perfect for your travel needs. Please stay with us again in the future.

8/10 – Bra

LaTasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Linh Jimenez den 12. mai 2024
Thank you for sharing your feedback with us. We hope to welcome you back for an exception stay in the future.

10/10 – Utmerket

Gurtej

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 3 netter i mars 2024
Svar fra Linh Jimenez den 8. mai 2024
We are glad that you enjoy your stay and hope to welcome you back soon.

10/10 – Utmerket

Aldo og doylestown

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to airport and priced fairly
Bodde her 8 netter i april 2024
Svar fra Linh Jimenez den 6. mai 2024
We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.

10/10 – Utmerket

Ratna

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What I like: Good quality of the room, Marriott high standard. Fun to see a robot to clean the floor. What I don't like: There is no porter, but the receptionist helped me to bring my bag to my room even it is not her job. There is no mineral water in the room, had to get it downstairs.
Bodde her 1 natt i mai 2024
Svar fra Linh Jimenez den 6. mai 2024
We're thrilled to hear that you enjoyed the high quality of our rooms and experienced the signature Marriott standard during your stay. Our robotic butler always add a touch of innovation and novelty to our guests' experiences. We apologize for the inconvenience regarding the lack of a porter service and the absence of mineral water in your room. It's encouraging to hear that our receptionist went above and beyond to assist you with your luggage. We'll certainly take your feedback into consideration as we continuously strive to enhance our services and amenities for our guests' comfort and convenience.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 – Utmerket

Ariana og Desert Hot Springs

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient
Bodde her 1 natt i mai 2024
Svar fra Linh Jimenez den 6. mai 2024
We are glad that you like your stay with us. We look forward to welcoming you back

2/10 – Forferdelig

Ruth

You should have guests take a number or queue up for the shuttle. We were first in the lobby but others got on the shuttle before us and we had to wait. Your manager on duty was rude and unhelpful when we expressed concern that we might miss our flight waiting for the next shuttle.
Bodde her 1 natt i april 2024
Svar fra Linh Jimenez den 2. mai 2024
Thank you for reaching out to us and sharing your experience regarding our shuttle service. We sincerely apologize for the inconvenience and frustration you encountered during your wait. We understand the importance of timely transportation, especially when catching a flight. Our goal is to ensure that all guests receive efficient and courteous service from our staff. In light of your experience, we will be reviewing our shuttle procedures to implement measures such as a numbering system or queue to improve efficiency and fairness for all guests.Once again, we apologize for the inconvenience you experienced. We appreciate your understanding and hope to have the opportunity to regain your trust during any future visits to our hotel.

10/10 – Utmerket

Patrice og Jacksonville

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We planned a family weekend in Los Angeles and I selected this hotel for the out of town folks. This was a great place to stay. It was convenient to the airport and the freeway. The staff was very helpful and friendly and the rooms were nice and big. My only complaint was about the parking. It is $54 a day for guests but $23.99 a day for airport parking. Most places give better rates to their customers.
Bodde her 3 netter i april 2024
Svar fra Linh Jimenez den 6. mai 2024
Thank you for sharing your concerns with us. We understand that the cost of parking can be a significant aspect of your overall experience. Please know that our parking rates are competitively priced in line with the local market and ensure that we provide a secure and convenient parking facility for our guests. We are continually looking for ways to enhance our services and value feedback like yours as it helps us improve. While we may not be able to change our parking rates immediately, we would be happy to discuss alternative arrangements that might better suit your needs during your stay. I hope you choose to stay with us again when your travels bring you back to the area.

6/10 – Grei

Cheryl

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
They did not provide a wifi code. There was no template on the phone. Switches for light not on a wall. Some up on lamp some in weird location's. Tipped $5 for them to fix problems. Made 3 trips in lobby for assistance. The rooms are nice and clean.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 29. apr. 2024
Hello, we do apologize for the inconvenience however we do not have wifi codes, as the wifi is accessed using the room number and your last name. We do apologize for their not being a luggage cart to help make moving your luggage easier.

2/10 – Forferdelig

Lily

Likte ikke: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Front Desk den 25. apr. 2024
Thank you for the feedback. We would to love what we could have done to make this stay much more enjoyable for you.

10/10 – Utmerket

Jennifer

Likte: Renhold
Bodde her 2 netter i april 2024
Svar fra Front Desk den 25. apr. 2024
Thank you for the feedback. We are really glad that you enjoyed your stay with us. Please stay with us again.

10/10 – Utmerket

Ouafah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Chambres spacieuses et bon accueil. Petit déjeuner trop juste et peu de transports / nécessité d être véhiculé sinon grosse perte de temps
Bodde her 3 netter i april 2024
Svar fra Front Desk den 25. apr. 2024
Thank you very much for the feedback we really appreciate it. Please stay with us again if you are in the area.

10/10 – Utmerket

GALO RAUL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Exelent
Bodde her 2 netter i april 2024
Svar fra Front Desk den 21. apr. 2024
We appreciate your feedback very much! Thank you for staying with us.

10/10 – Utmerket

Vickie

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient for an overnight stay after a long flight. Quiet, nice, large room with kitchen area. The free shuttle that runs 24 hours was another good reason to book this hotel.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 21. apr. 2024
We appreciate your feedback! Thank you for staying with us please come again!

2/10 – Forferdelig

Angelimar

Reiste med familie og små barn
Likte ikke: Personale og service
The treatment was very bad on the part of the receptionist, she offended us, in such a way that we will not go to this hotel again, we decided to make an exception to be better and she continued to be offensive towards us, it will be the last time we will stay in that hotel
Bodde her 1 natt i april 2024
Svar fra Front Desk den 19. apr. 2024
OH MY! We are so very sorry that our team made you feel uncomfortable during your stay with us. I promise you that we will review this and speak with all of our front desk team to make sure that they are appropriately addressing guest and never offend them.

10/10 – Utmerket

Christopher

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I've stayed at a few airport hotels in my time, and all of them were run down and knew they could get away with it given their airport proximity. This hotel completely breaks that mold. The room was amazingly clean, came with a mini kitchen, and a giant bathroom. Everything was spotless and well maintained. When I booked this place, it was just to catch a flight the next morning out of LAX. However I would have stayed here for the whole trip if I knew what I was getting! I'd give this place a 10/10. The only thing I'd note for other folks is that it's not really walkable to the airport. Google makes it look like a 15 minute walk but given the size of LAX and lack of sidewalks, you really have to take the free hotel shuttle.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 19. apr. 2024
We are overwhelmed with the amount of positivity in your message. We are extremely excited to hear that we were able to deliver such a great stay for you. As an airport hotel we do try our best to make sure that all of our rooms are kept and maintained for all of our guest regardless of the proximity to the airport. Please come back to sty with us anytime that you are in the LAX area!

10/10 – Utmerket

Carole

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra Front Desk den 16. apr. 2024
Thank you for the feedback. We are very glad that you decided to stay with us and enjoyed your stay!

10/10 – Utmerket

Erika

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Front Desk den 19. apr. 2024
Thank you for the feedback we are so glad that you enjoyed your stay with us.

8/10 – Bra

Steven

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i april 2024
Svar fra Front Desk den 16. apr. 2024
Thank you for the feedback! We are very glad that you decided to stay with us.

10/10 – Utmerket

khaled og cleveland

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i april 2024
Svar fra Front Desk den 14. apr. 2024
We appreciate your feedback. Please stay with us again!

8/10 – Bra

Amanda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to airport and easy to get back and forth from. It was a bit run down in the bathroom, peeling paint on tub and no hot water in the shower, only warm or cold. The breakfast was excellent for a free breakfast! I will be staying here again when I need a snack mace close to LAX.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 14. apr. 2024
We greatly appreciate your feedback. I will be sure to pass this along to my maintenance and housekeeping teams so that we can do a better job at maintaining all of our rooms before we put a guest in there.

10/10 – Utmerket

Benjamin og Colton

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Front Desk den 14. apr. 2024
We appreciate your feedback. Please stay with us again!

10/10 – Utmerket

Victoria og Earlimart

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I never stayed at a residence inn before and loved the room in general. I love the kitchen amenities available and the bed was so comfortable. I enjoyed the breakfast options available and the area was spacious. Staff were on point cleaning the tables and replenishing as people would come and go. Next time I’ll stay a little longer .
Bodde her 1 natt i april 2024
Svar fra Front Desk den 14. apr. 2024
Thank you very much for the feedback! We hope you can make your way back to us very soon!

10/10 – Utmerket

Cheryl og Bend

Bodde her 1 natt i mars 2024
Svar fra Linh Jimenez den 1. mai 2024
Thank you for your positive feedback about your experience. We hope to welcome you back soon.

10/10 – Utmerket

KYLIE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly helpful staff. Super easy check-in and checkout process. Lovely clean room. Easy dinning options right outside the hotel. Lovely stay will definitely come back if we have the opportunity.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 10. apr. 2024
Thank you so much for the feedback! We are very glad to hear that you enjoyed your stay with us. Please stay with us again in the future.

10/10 – Utmerket

ramiro

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you for staying with us!

10/10 – Utmerket

Erik

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very pleasant stay. Good shuttle service. All staff were very friendly. Krispy Kreme's in the lobby. Room service food was particularly good, and delivered fast and hot. Excellent water pressure and flow which is unusual in LA. Beds comfortable. A very well managed hotel.
Bodde her 3 netter i april 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you so much for staying with us! Please stay with us again if you are in the area.

8/10 – Bra

Rita

It was a lovely stay. There were two minor inconveniences: it was difficult to reach the front desk by phone, and the TV what’s glitchy enough that I just shut off.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 9. apr. 2024
Thank you for the feedback, we are glad that you enjoyed your stay. We do apologize for the issues that you did encounter during your stay, we did pass this along to our maintenance team so that they can fix this.

8/10 – Bra

Michael

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you for staying with us!

6/10 – Grei

Dabid og San Diego

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Room is unique and clean. Parking is overpriced $50 and mini store is overpriced. Four small Dasani water and a small bag of thin cookies for $36. Inflation and price gouging is ridiculous.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 9. apr. 2024
Thank you for the feedback. We are sorry to hear that you were not pleased with the pricing. We do try to stay competitive with the other hotels in the area.

10/10 – Utmerket

SANDRA

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación a 4 minutos del aeropuerto, tiene un estacionamiento grande (con costo) buen servicio.
Bodde her 1 natt i april 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you so much for staying with us!

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff very friendly. Only stayed for one night due to arriving late to LA.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you so much for staying with us! Hopefully you can stay with for a longer time next time.

10/10 – Utmerket

BENJAMIN

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you for staying with us!

10/10 – Utmerket

Robert

Bodde her 1 natt i april 2024
Svar fra Front Desk den 25. apr. 2024
Thank you for the feedback. We are really glad that you enjoyed your stay with us. Please stay with us again.

10/10 – Utmerket

Brad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall Great size and location
Bodde her 1 natt i april 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you for staying with us!

8/10 – Bra

Greg

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed on a layover, shuttle was easy to access both from the airport and back the next day, only waited about 5 min both directions. Breakfast was standard but lots of space to sit, pool area is nice but pool itself wasn't super clean. Rooms are a little beat up but quiet and spacious. Starbucks, Jimmy johns and a pizza place in the hotel itself. Solid airport stay.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 10. apr. 2024
Thank you for staying with us, we appreciate the feedback!

10/10 – Utmerket

nancy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice place. Bed and pillows were very comfortable. Rooms are spacious and clean
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 9. apr. 2024
Thank you for the feedback. We are very happy that you decided to stay with us and enjoyed your stay.

10/10 – Utmerket

Valza

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service
Bodde her 3 netter i mars 2024
Svar fra Front Desk den 9. apr. 2024
We appreciate the feedback. Thank you so much for staying with us!

6/10 – Grei

Joshua

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Stayed here overnight. Check in process was quick and easy. Didn’t need to pay for additional guest fees. Staff were friendly. Room felt dirty. Parking was $54 a day. Hated the parking situation. It’s in shared garage with other hotels nearby making it separate from the hotel which was annoying bc you’d have to find a spot that wasn’t reserved for another hotel guests. Parking spots were compact.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 10. apr. 2024
Thank you for staying with us, we appreciate the feedback!

4/10 – Dårlig

Jennifer

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Although the location was good for LAX, our room did not seem prepared for us. The trash cans had not been emptied from the prior guest, and there was a dirty towel hanging too. We also only had 2 clean towels provided, even though we were a confirmed party of five. Also, the bedside clock alarm went off at 6am, which wasn’t set by us. Definitely dissatisfied with this stay.
Bodde her 1 natt i mars 2024
Svar fra Front Desk den 10. apr. 2024
We are shocked to hear about this experience I am not sure what happened here. I will pass this along to my housekeeping management team so that they can be sure that all our rooms are properly cleaned before the next guest.