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Anmeldelser av Quality Inn Downey

2.5 out of 5
Quality Inn Downey
9438 Firestone Blvd, Downey, CA

Anmeldelser

6,6
Rangering på 10 − Utmerket. 147 av totalt 514 anmeldelser." "
Rangering på 8 − Bra. 117 av totalt 514 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 514 anmeldelser." "
Rangering på 4 − Dårlig. 79 av totalt 514 anmeldelser." "
Rangering på 2 − Forferdelig. 98 av totalt 514 anmeldelser." "

6,8/10

Renhold

7,2/10

Personale og service

6,0/10

Fasiliteter

6,6/10

Overnattingsstedets bygg og tilstand

5,8/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Nancy

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very old dirty carpeting with smoking hole burns and orange stains on the carpet by the sink area. The towels were very thin and looked like cleaning rags. We didn’t have internet during our visit and no one knew why. Repairs in the room were done very sloppy with clumps of caulk showing. Very outdated and on one of the photos on the wall looked very dirt in the frame or it might have been moldy. Read the other reviews on this property before booking. The manager was supposed to call by us about the internet bb issue and it’s been a week and he has not called. Will never stay here again.
Bodde her 1 natt i april 2024

4/10 – Dårlig

Nery

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Was very upset that our room looked nothing like the pictures on the site there was long hair in the tub from previous guests no shampoo the carpet was filthy with some sort of rust stains!!! Loved the service and breakfast will never stay there again
Bodde her 2 netter i april 2024

10/10 – Utmerket

Ingri

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excelente personal
Bodde her 1 natt i april 2024

10/10 – Utmerket

Erick

Likte: Renhold
Bodde her 1 natt i april 2024

4/10 – Dårlig

Nina

Reiste med familie og små barn
The woman when I checked in was very hospitable however the rooms were not what the pictures showed. I paid over $750 for 2 rooms 2 nights and 1 room didn’t have a jetted tub. The one that did didn’t work until the next day when someone came to fix it. Also there was no cable tv in the same “suite” room, which never got fixed. The creamer in the room was so old it wouldn’t dissolve, and the air conditioner went off and on but was so loud it kept me up. So disappointing and I talk to the manager he said he would credit back my card but that it would go to Expedia???
Bodde her 2 netter i april 2024

4/10 – Dårlig

Sameerah

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The sheets had holes in them and there were no extra towels. The jacuzzi tub in the room was also a little broken. I would probably not go back to this Quality Inn. 😞
Bodde her 1 natt i april 2024

2/10 – Forferdelig

Ivan

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Rude staff, dirty room, one towel per room. I’m never coming back here.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lady at front desk was very friendly and knowledgeable.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jose

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and great customer service .
Bodde her 1 natt i april 2024

6/10 – Grei

Araceli

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
La alfombra estaba demasiado sucia
Bodde her 2 netter i mars 2024

8/10 – Bra

Ivan

Forretningsreisende, Reiste med familie og små barn
They could use better parking
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Olga

Likte: Overnattingsstedets bygg og tilstand
Todo chevere
Bodde her 1 natt i mars 2024

4/10 – Dårlig

Glory

Reiste med familie
Likte ikke: Renhold, personale og service og fasiliteter
Expedia website, said pay later! When I booked room, I was charged. I tried to cancel room, hotel would not refund me! The room was not stocked with soap, toilet paper or towels! I tried to call for room service and phone line did not even work. I walked down to office, to tell them & they did not seem to care! I DO NOT RECOMEND!
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

vanessa

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Johanna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service.
Bodde her 1 natt i mars 2024

2/10 – Forferdelig

Diodore

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No towels . No breakfast Dirty and Loud
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Francisco

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The top roof started to leak from the jacuzzi upstairs. Part of the roof fell down and u can see mold on the roof top.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Sergio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome place to.stay and hook up
Bodde her 2 netter i januar 2024

8/10 – Bra

Edgar

Shower head broken
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

6/10 – Grei

Alan

Likte: Romkomfort
Likte ikke: Renhold
Meh
Although the pictures when I booked the room had a jacuzzi tub in it, upon arrival I was informed it did not and the upgrade would be an additional $70. For a tub. The gentleman at check in was great. Professional, nice guy. The rooms cleanliness left some to be desired especially the bathroom and carpets need shampooing. Overpriced but overlooked. Upon checkout it was a different story. The host on duty was a rude prick which pushed it over the point of no return. I was on the fence until then but won’t be returning
Bodde her 1 natt i desember 2023

6/10 – Grei

Louis

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Staff was better than average. Hotel room is definitely in need of remodeling. Be sure to cover your food, I couldn’t believe I actually saw a roach on the countertop! You get what you pay for, I suppose.

8/10 – Bra

Iris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Jasmine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel!
Bodde her 1 natt i november 2023

8/10 – Bra

Leyser og Las Vegas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

2/10 – Forferdelig

Margarita

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I want my money back
Bodde her 1 natt i november 2023

8/10 – Bra

Reyes

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
easy to get to off freeway
Bodde her 1 natt i november 2023

2/10 – Forferdelig

Victor

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Tarde la hora de entrada
Muy mal el cuarto me lo lo entregaron hasta las 5:14 pm
Bodde her 1 natt i november 2023

10/10 – Utmerket

Demondre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Room was clean and staff went over the top to make sure our syst was nice
Bodde her 1 natt i november 2023

4/10 – Dårlig

Michael

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a so so experience with hair on the bed and dirty pillows behind the clean ones . Water also had a bad stinch to it but I was barely in the room so I dealt with it but overall it was not too pleasant unfortunately. If there is something you can do to accommodate this it will be greatly appreciated. However, I do believe you guys should get the water supply and or piping checked out. Could be a safety hazard if mold is in the line.
Bodde her 3 netter i november 2023

4/10 – Dårlig

Thomas

Likte ikke: Overnattingsstedets bygg og tilstand
Low water pressure just warm water noisy
Bodde her 3 netter i november 2023
Svar fra Management den 8. nov. 2023
Hello,thank you for taking the time to leave this feedback. I do appologize that you had to experience this during your stay. We want all our guests to be able to enjoy their stay with us. Please contact management if there are any other issues you may have faced.Thank you

2/10 – Forferdelig

David

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nothing but issues with this property
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Gabriel

Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Jazmine

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I’m sorry but this hotel was one of the worse places i’ve ever stayed at. It was dirty, my blankets and pillows had blood on them and they never brought me new ones. There were cockroaches, it was dirty, the chair that was in the room was broken. It was just bad.
Bodde her 3 netter i oktober 2023
Svar fra Management den 24. okt. 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

10/10 – Utmerket

Ashley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Management den 24. okt. 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

2/10 – Forferdelig

Elsa

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was the worse stay in our life, the bed was dirty, with hairs and stains everywhere and the sheets all rip, the bathroom was dirty with some blood drops, the towels really old and dirty, the curtains were rip and dirty, the only good was the breakfast, pretty decent and the front desk in the evening she was really nice and caring
Bodde her 4 netter i oktober 2023
Svar fra Management den 24. okt. 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

6/10 – Grei

Evelyn

Bodde her 1 natt i september 2023
Svar fra Management den 24. okt. 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

2/10 – Forferdelig

SHAWN

Bodde her 1 natt i september 2023
Svar fra Management den 24. okt. 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

10/10 – Utmerket

Launita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very nice place to stay!
Very comfy and clean. Staff was awesome and respectful! Will stay there again.
Bodde her 1 natt i september 2023
Svar fra Management den 24. okt. 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

10/10 – Utmerket

Christopher og Norwalk

Bodde her 2 netter i september 2023
Svar fra Management den 24. okt. 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

10/10 – Utmerket

Sandra

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I enjoyed the bed, very comfortable. Also it was easy to park and the staff were very professional and helpful. Excellent stay. Looking forward to coming back.
Bodde her 1 natt i september 2023
Svar fra Management den 24. okt. 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

10/10 – Utmerket

JORGE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i september 2023
Svar fra Management den 24. okt. 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

6/10 – Grei

Eiling

Reiste med partner
Likte: Personale og service
Likte ikke: Fasiliteter
We were given a room that was dirty went to the front desk and was given another room
Bodde her 1 natt i august 2023
Svar fra Management den 24. okt. 2023
Hello,We apologize for the inconvenience you experienced. These concerns will be brought up to the staff, we work on wanting to be able accommodate all our guests so that they can enjoy their stay with us.

10/10 – Utmerket

Alicia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quiet, clean and comfortable king size bed with quality pillows. Soft towels and loved the size of mini fridge. Breakfast was awesome with plenty of gluten-free choices. Quick check and check out. Courteous reception personnel.
Bodde her 1 natt i august 2023
Svar fra Management den 24. okt. 2023
Hello,Thank you for taking the time to leave us your review. We are glad to know that you enjoyed your stay with us and hope that we have the pleasure to welcome you back on your next trip.

4/10 – Dårlig

Daniela A Murillo del

Likte ikke: Overnattingsstedets bygg og tilstand
Dirty smelly
Bodde her 1 natt i august 2023

2/10 – Forferdelig

Robert

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Theyre compter was down when i arrived. They assured me this often happens and would take 20 min max. . Even tho i showed them via y phone and thru app that i had confirmation of a reservation for a room. We didnt get checked in til after 1am. Me and my family slept in car til then. They didnt offer any kind of reimbursement. Anything . Lol talk about customer service. 😔
Bodde her 1 natt i august 2023

10/10 – Utmerket

Lina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

10/10 – Utmerket

Myeisha

Bodde her 1 natt i juli 2023

6/10 – Grei

Isaias

Bodde her 2 netter i juni 2023

10/10 – Utmerket

Anthony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juni 2023