Dear William, we're thrilled to hear that you had a great experience with our customer service! Providing excellent service is a top priority for us, and we're delighted that our team could make your stay enjoyable. Thank you for your kind words, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards,Lexen HotelCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear Dana, thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff to be good and that you had an overall positive stay. However, we apologize for any inconvenience caused by the limited parking spots and the issues with the accessible shower leaking into the bathroom. Your comments are important to us, and we will handle these concerns to ensure a more seamless experience for our guests in the future. We're pleased that you found the bed clean and comfy and that our location was convenient for accessing the train to downtown LA. If there's anything else we can do to improve your experience, please don't hesitate to let us know. We look forward to welcoming you back on your next visit!Best Regards,Lexen HotelCustomer Care Team

Dear Margaret, we're truly sorry to hear about the various issues you encountered during your stay with us. Your experience does not reflect the high standards of service and quality we aim to provide to our guests. We sincerely apologize for the inconvenience caused by the malfunctioning toilet, low water pressure, and flooring issues in your room. Additionally, we regret that our front desk staff was unable to offer a satisfactory solution to handle these concerns promptly. Your comfort and satisfaction are our top priorities, especially during your pregnancy, and we're disappointed to hear that we fell short of providing you with a comfortable night's stay. We appreciate your feedback, and we'll immediately handle the maintenance and service issues you've highlighted to ensure they are resolved for future guests. We understand your reluctance to stay with us again, but we hope you'll consider giving us another chance to exceed your expectations on a future visit. If there's anything we can do to make amends or assist you further, please don't hesitate to reach out to our management team directly. Your satisfaction is incredibly important to us, and we're committed to making things right.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad you enjoyed your stay with us!

Dear Roberto, we're thrilled to hear that you enjoyed your stay at The Lexen and that our location, room size, and modern amenities exceeded your expectations! Providing a comfortable and unique experience for our guests is our top priority, and we're delighted that you found our accommodations to your liking. However, we apologize for any inconvenience caused by the busy street noise but are glad that our provision of earbuds helped mitigate the issue. Your feedback is invaluable, and we appreciate your understanding. We're sorry to hear that the rooftop bar was closed during your stay but hope that you'll have the opportunity to experience it on a future visit. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Dear George, it's wonderful to hear that you enjoyed your stay and found the room to be clean and convenient. The proximity to the freeway must have made your travels much easier. Thank you for sharing your positive experience, and we hope to have the pleasure of hosting you again in the future! If there's anything we can assist you with, please feel free to reach out. Best Regards,Lexen HotelCustomer Care Team

Dear Olga, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad you enjoyed your stay with us! We hope to see you again soon! Travel well!

Dear Michael, we're thrilled to hear that you found our hotel clean and that our team members were able to provide friendly and helpful service throughout your stay! It's great to know that you enjoyed the complimentary continental breakfast as well. We apologize for any inconvenience caused by the noise from the nearby main road. Your feedback is valuable to us, and we'll do our best to tackle this issue to ensure a more peaceful experience for our guests in the future. If there's anything else we can do to improve your future stays or if you have any further comments, please feel free to share. We appreciate your feedback and hope to have the opportunity to welcome you back for another pleasant visit soon.Best Regards,Lexen HotelCustomer Care Team

Dear Audrey, we're thrilled to hear that you enjoyed your stay with us and found our property to be very nice and clean. It's wonderful to know that our convenient location near shopping and dining added to the enjoyment of your visit. Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad that we could meet your expectations. Thank you for your kind words, and we look forward to welcoming you back for another pleasant stay in the future!Best Regards,Lexen HotelCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Dear guest, we're delighted to hear that you appreciated the decorations and cleanliness of our hotel. However, we apologize for any inconvenience caused by the proximity to traffic and the train track. Providing a peaceful and comfortable stay is important to us, and we regret if the noise from outside disturbed your experience. We appreciate your understanding and are glad that our complimentary earplugs were helpful. Regarding the availability of the bar, we apologize for any confusion or inconvenience this may have caused. We will review our website to ensure that all information is accurately reflected. Thank you for bringing this to our attention. Despite these issues, we're pleased that you found the area beautiful. Your feedback is valuable to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so happy you enjoyed your stay with us! Travel well!

Dear Karen, we're delighted to hear that you enjoyed aspects of your stay with us, including our parking garage, the style of the hotel, and the courteous service provided by our staff member at the front desk. Providing a pleasant and convenient experience for our guests is always our goal, and we're glad to hear that we could meet your expectations in these areas. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Best Regards,Lexen HotelCustomer Care Team

Dear Shrikant, we're truly sorry to hear about the disruptions to your stay. Safety and comfort are paramount to us, and we apologize for the inconvenience caused by the fire alarm and the disturbances from the nearby train station. Additionally, we apologize for the issue with the water quality in the wash basin; this falls far below our standards. Please rest assured that we take your feedback seriously, and we'll handle these concerns promptly to prevent similar incidents in the future. Your satisfaction is important to us, and we hope to have the opportunity to make it up to you during any future visits.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay. We hope to host you again in the future! Safe travels!

Thank you so much for your feedback! We are so glad you enjoyed your stay! We hope to see you again soon. Safe travels

Thank you so much for your feedback! We are so sorry to hear you did not enjoy your stay.

Thank you so much for your feedback! We are so glad you enjoyed your stay. We hope to see you again soon. Safe travels!

Thank you so much for your feedback! We are so glad you enjoyed your stay with us! We look forward to seeing you again! Safe travels!

Thank you so much for your feedback! We are so glad you enjoyed your stay with us! We look forward to seeing you again! Safe travels!

Thank you for your feedback. We're sorry that you did not enjoy your stay with us. Unfortunately at times maintenance and repairs must be made to our property. We apologize for the inconveniences you had during your stay. They are not normal occurrences. Thank you again for your feedback. Travel well.

Dear Michael, thank you for sharing your feedback with us. We're delighted to hear that you had a very nice stay with us. We appreciate your understanding regarding the noise from passing trains, and we're glad to know that it didn't significantly impact your stay or that of your family members. Your comfort and satisfaction are important to us, and we're pleased that you enjoyed your overall experience with us. If there's anything else we can do to enhance your future stays or if you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Lexen HotelCustomer Care Team

Dear Jill, thank you for your positive feedback! We're delighted to hear that you found our hotel clean, quaint, and convenient. Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we met your expectations. If there's anything else we can do to enhance your experience or if you have any further comments or suggestions, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay in the future.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so sorry to hear you did not fully enjoy your stay with us! We hope to host you again in the future! Safe travels!

Thank you so much for your feedback! We are glad to hear you enjoyed your stay with us. We hope to host you again soon. Safe travels!

Dear David, thank you so much for your kind words and thoughtful feedback! We're delighted to hear that you appreciated the efforts we've put into creating a comfortable and welcoming environment for our guests. We take pride in providing excellent amenities, spacious rooms, and friendly service, and we're thrilled that you found everything to your satisfaction. Your description of our property as a personal project with knowledge applied from a larger chain is spot on, and we're pleased that our efforts have been recognized. It was our pleasure to host you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future! If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Best Regards,Lexen HotelCustomer Care Team

Dear Edward, we're thrilled to hear that you found our hotel affordable, and cozy and that our staff provided you with friendly and helpful service! It's wonderful to know that you had a positive experience during your stay, and we're grateful for your kind words. We can't wait to welcome you back in May for another enjoyable stay! If there's anything specific you'd like us to do to make your next visit even better, please feel free to let us know. We appreciate your feedback and look forward to seeing you again soon!Best Regards,Lexen HotelCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you so much for your feedback! We are so happy to hear you enjoyed your stay. Travel well!

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Thank you so much for your feedback. We are very sorry to hear you did not enjoy your stay with us. We will be looking into the issues you raised.

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay! We hope to host you again! Travel well!

Thank you for your feedback! We are so glad to hear you enjoyed your stay with us! Thank you for staying with us. Travel Well!

Thank you so much for your feedback! We're sorry to hear you did not enjoy your stay as much as we strive for. We hope to host you again in the future.

Thank you so much for your feedback! We're glad you enjoyed your stay!

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us! We hope to host you again soon.

Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

Dear Kathryn, thank you for choosing to stay with us and for sharing your valuable feedback. We appreciate your positive remarks about our well-appointed rooms and comfortable bedding. However, we apologize for any inconvenience caused by the noise from the nearby thoroughfare and train tracks. We understand the importance of a peaceful environment for a good night's rest, and we'll explore ways to minimize disturbances for our guests. Your input is valuable, and we hope to have the opportunity to enhance your experience on any future visits.Best Regards,Lexen HotelCustomer Care Team

Dear Jorge, thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and found our rooms clean and spacious. Your recommendation for an improved breakfast menu is duly noted, and we appreciate your valuable input. We're delighted that you found our location in a beautiful neighborhood appealing. If there's anything specific you particularly liked or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back for another great stay in the future.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Thank you so much for your feedback! We are glad to hear you enjoyed your stay!

Dear Chafik, thank you for taking the time to share your recent experience with us. We appreciate your positive comments about our friendly staff and efficient check-in process. However, we apologize for any inconvenience caused by the proximity of the train tracks and the disturbances it may have caused during your stay. Your feedback is valuable, and we will explore potential solutions to minimize such disruptions for our guests in the future. We hope to welcome you back for an even more comfortable stay.Best Regards,Lexen HotelCustomer Care Team

Thank you so much for your feedback! We are so glad to hear you enjoyed your stay with us!

Hi Adam,We apologize for any inconvenience caused by the noise from the train and traffic during your stay. Ensuring a peaceful environment for our guests is important to us, and we regret that we fell short in providing a quiet experience. We'll explore potential solutions to mitigate noise disturbances in the future. Your feedback is invaluable, and we appreciate your understanding. If there's anything else we can do to improve your stay, please don't hesitate to let us know. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more restful experience in the future.Best Regards,Lexen HotelCustomer Care Team

Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team