The bathtub in the shower had water or something under it and when I would move the bottom of the shower would move and make lots of noise. You also couldn’t control the shower, and it would go from freezing cold to BOILING. I couldn’t put it at a normal temperature no matter how much I played with it. When I called to tell them they told me to keep messing with it and there was nothing they could do since I’m getting both hot and cold water.