Solterrasse

Anmeldelser av Gateway Hotel Santa Monica

3.5 out of 5
Gateway Hotel Santa Monica
1920 Santa Monica Blvd, Santa Monica, CA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 763 av totalt 1446 anmeldelser." "
Rangering på 8 − Bra. 440 av totalt 1446 anmeldelser." "
Rangering på 6 − Grei. 151 av totalt 1446 anmeldelser." "
Rangering på 4 − Dårlig. 56 av totalt 1446 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 1446 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Tom-Ivar

Likte: Overnattingsstedets bygg og tilstand
Ok men alt for dyrt
Ok hotell. Greit med parkering i kjelleren. Hotellet er alt for overpriset, frokosten var bare tull med en pannekakemaskin, bananer og en yoghurt «to go»..
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 21. feb. 2024
Hello Tom-Ivar,Thank you for taking your time to provide us with a review. Your feedback is valuable to us. We hope you have a great day.

8/10 – Bra

Daniel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i oktober 2022
Svar fra Guest Services Team den 21. okt. 2022
Dear Daniel,Thank you for your recent stay with us and for your feedback. We look forward to seeing you again soon.

8/10 – Bra

Monica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2022
Svar fra Guest Services Team den 15. aug. 2022
Dear Monica, Thank you for staying with us recently and for giving us the opportunity to be of service. We hope we can see you again sometime in the near future.

8/10 – Bra

Kjetil

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022
Svar fra Guest Services den 14. juli 2022
Hello Kjetil, Thank you for your rating. We hope you have a great day.

10/10 – Utmerket

Karoline Steinsrud

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2022
Svar fra Guest Services den 5. juli 2022
Dear Karoline, Thank you very much for staying with us recently. We are delighted to learn that you fully enjoyed your stay and we look forward to welcoming you again sometime in the near future.

6/10 – Grei

Ashild

Reiste med en gruppe
Likte: Renhold og romkomfort
Dyrt hotell med begrensede fasiliteter. Treningsrommet måtte bookes på forhånd og kunne bare brukes av det rommet som booket det. Det ble ikke opplyst ved innsjekk. De forlangte 30 min til rengjøring mellom bookingene noe som er helt unødvendig om de hadde hatt sprayflasker og papir tilgjengelig som gjestene kunne brukt. Hele opplegget var helt unødvendig så lenge covid restriksjoner er opphevet i samfunnet ellers.
Bodde her 3 netter i juni 2022
Svar fra Guest Services Team den 14. juni 2022
Dear Ashild, Thank you for your recent stay with us and for providing us with your feedback. We understand your concern regarding our fitness facilities' protocols. As things will continue relaxing from all Covid protocols and regulations, we hope that we can provide soon a closer to normal operation in our facilities while still keeping our guests safe. Thank you again for the opportunity to be of service and for expressing your concern regarding our services. Have a wonderful summer!

2/10 – Forferdelig

Yenny

Bad experience
Bodde her 1 natt i mai 2024

6/10 – Grei

Jelena

Likte: Renhold og personale og service
Absolutely fine place to stay - clean, safe, easy location.
Bodde her 1 natt i februar 2024
Svar fra Guest Services den 27. mai 2024
Hello Jelena,Thank you for taking your time to leave us a review. We noticed you rated us a 3 of 5. Do you have any suggestions for us on how we could have improved your stay?

10/10 – Utmerket

Edgar

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel to stay, near to Santa Monica Pier
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 27. mai 2024
Hello Edgar,Thank you for your review. We are happy you enjoyed our location. Have a great day!

10/10 – Utmerket

Vitaliy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely hotel! Stayed couple of times, never disappointed.
Bodde her 5 netter i mai 2024
Svar fra Guest Services den 27. mai 2024
Hello Vitaliy,Thank you for your review! We are so happy you continue to enjoy your stays and we look forward to welcoming you back. Have a great week!

6/10 – Grei

HIDEFUMI

周辺がさびしい。夜が不安。
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 22. mai 2024
Hello Hidefumi,We are sorry to hear you felt lonely. We hope the rest of your stay was comfortable and enjoyable.

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property and great location. Very easy to walk to the santa monica pier and central location to easily uber anywhere in LA county area
Bodde her 5 netter i mai 2024
Svar fra Guest Services den 22. mai 2024
Hello Jessica,Thank you for your review! We are so happy you enjoyed our convenient location! Have a great day!

10/10 – Utmerket

G

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place!
Bodde her 1 natt i april 2024
Svar fra Guest Services den 20. mai 2024
Hello G,Thank you so much! Have a great day!

8/10 – Bra

Arpy og Irvine

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Better than other places I had stayed. I wish they had made me aware that parking is not included and that late check out was an option. Location is good and central to the surrounding area.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 20. mai 2024
Hello Arpy,Thank you very much for your review. Expedia states the hotel's parking fee. We are glad you enjoyed our convenient location and we hope you have a great week!

10/10 – Utmerket

Terri

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel. Can be a little loud with wood floors and sirens due to hospital next door. Beds were super comfortable with an abundance of soft pillows. Walking distance to pier but it’s a trek. Wear comfy shoes or hop on the #4. Easy entrance for Uber to pick you up. Would stay again.
Bodde her 4 netter i mai 2024
Svar fra Guest Services den 14. mai 2024
Hello Terri,Thank you very much for your review! We are so glad you enjoyed our comfortable beds and pillows and apologize for the noise you experienced. The pier is a mile and a half away. We hope you have an awesome day!

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and convenient, efficient,
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 13. mai 2024
Hello Michael,Thank you for your review. We are so glad you enjoyed our cleanliness and convenience. We hope you have a great week.

10/10 – Utmerket

Marcus

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr große Zimmer, gute Parkmöglichkeiten aber leider weit ab von Allem, dafür relativ ruhig
Svar fra Guest Services den 13. mai 2024
Hello Marcus,Thank you for your review. We are glad you enjoyed our spacious rooms and convenient underground parking. We hope you have a great week.

8/10 – Bra

Roy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, good service, polite and friendly
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 9. mai 2024
Hello,Thank you for your review.

10/10 – Utmerket

Karin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.....
Bodde her 2 netter i mai 2024
Svar fra Guest Services den 9. mai 2024
Hello,Thank you for your rating.

8/10 – Bra

David

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is pleasant and clean. Restaurant next door was nice. Great bus service into Santa Monica or 35 minutes walk. Breakfast let the hotel down as it is cereal, a pancake and fruit with nowhere to sit and they ran out of milk. Good value for money overall.
Bodde her 3 netter i mai 2024
Svar fra Guest Services den 8. mai 2024
Hello David,Thank you for your review and we hope you have a great day!

10/10 – Utmerket

Lynn

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It is a nice hotel right in the area I needed to be in. A little outside noise but over all nice. Staff very friendly and helpful.
Bodde her 1 natt i mai 2024
Svar fra Guest Services den 7. mai 2024
Hello Lynn,Thank you for your review. We are happy you enjoyed our convenient location and our awesome staff! We hope to see you next time you are in Santa Monica.

8/10 – Bra

Cyndi

Bodde her 2 netter i april 2024
Svar fra Guest Services den 22. mai 2024
Hello Cyndi,Thank you for your rating.

10/10 – Utmerket

Carlo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Easy check in, in and out and great price for parking. Friendly staff.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 2. mai 2024
Hello Carlo, Thank you very much for your review! We are so happy you enjoyed your stay! Have a great day!

8/10 – Bra

Laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is very friendly, good location. Rooms are nice, but need to be more soundproofed. I also suggest a better cover/curtain from the morning light. Would be nice to have a few tables in the lobby for breakfast.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 7. mai 2024
Hello Laura,Thank you for your review. We are happy you enjoyed our convenient location and our awesome staff! We thank you for your feedback and suggestions as well. We hope to see you next time you are in Santa Monica.

8/10 – Bra

Merna

Reiste med partner
Likte: Renhold
The room was nice and clean. The breakfast was very disappointing. Amenities listed included laundry but this was an outsourced service that charged 3 times the agreed rate and did not deliver at the agreed time either.
Bodde her 3 netter i april 2024
Svar fra Guest Services den 29. apr. 2024
Hello Merna,Thank you for your review. We apologize if you feel that our complimentary continental breakfast did not meet your expectations. We work with a same-day delivery dry cleaner service that charges per article of clothing. We hope you have a great day.

8/10 – Bra

Laura

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff. Great location. Clean. Unable to do early check in. Definitely would come back.
Bodde her 2 netter i april 2024
Svar fra Guest Services den 29. apr. 2024
Hello Laura,Thank you for your review! Have a great day!

10/10 – Utmerket

Jose

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good service
Bodde her 1 natt i april 2024
Svar fra Guest Services den 27. apr. 2024
Hello Jose,Thank you for your rating. Enjoy your weekend!

10/10 – Utmerket

Betty og Albuquerque

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Guest Services den 14. mai 2024
Hello Betty,Thank you for your rating. Have a great day!

10/10 – Utmerket

Svetla

Bodde her 2 netter i april 2024
Svar fra Guest Services den 14. mai 2024
Hello Svetla,Thank you for your rating. Have a great day!

8/10 – Bra

Janet

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet, safe, walking distance to main street
Bodde her 2 netter i april 2024
Svar fra Guest Services den 22. apr. 2024
Hello Janet,Thank you for your review. We are glad you enjoyed your stay. Have a great week!

6/10 – Grei

Laura

Reiste med partner, Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
We only stayed here for a night, but thought it was clean and parking was very easy. No major issues!
Bodde her 1 natt i april 2024
Svar fra Guest Services den 19. apr. 2024
Hello Laura,Thank you for your review! We hope you have an awesome day!

8/10 – Bra

Duc Hoang Viet og Burnaby

Bodde her 6 netter i april 2024
Svar fra Guest Services den 9. mai 2024
Hello,Thank you for your rating.

10/10 – Utmerket

Tim

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place to stay.
Bodde her 5 netter i april 2024
Svar fra Guest Services den 16. apr. 2024
Hello Tim, Thank you very much for your review! We are so happy you enjoyed your stay! Have a great day!

2/10 – Forferdelig

Mamoun

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I don’t like it the breakfast so bad
Bodde her 1 natt i april 2024
Svar fra Guest Services den 16. apr. 2024
Hello Mamoun,Thank you for your feedback. We apologize if our complimentary breakfast did not meet your standards.

10/10 – Utmerket

Claudia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly & helpful staff. Quiet & clean.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 15. apr. 2024
Hello Claudia,Thank you for staying with us and for your review! We are so glad you enjoyed your stay and hope to welcome you back! Have a great day!

8/10 – Bra

Peter

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Corner room was very noisy and far away from the lobby. Very limited breakfast choices.
Bodde her 4 netter i april 2024
Svar fra Guest Services den 15. apr. 2024
Hello Peter,Thank you for your feedback as it helps us improve. If you stay with us again in the future, we recommend requesting a room on the ground floor or closer to the elevator if you do not want to be too far from the lobby. We hope you have an awesome week!

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Helpful staff
Bodde her 1 natt i april 2024
Svar fra Guest Services den 8. apr. 2024
Hello Robert,Thank you for your rating & review. We hope you have an awesome day.

6/10 – Grei

ELENI

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The room was clean. The breakfast had extremely limited options. No tables in breakfast area.
Svar fra Guest Services den 8. apr. 2024
Hello Eleni,Thank you for your review. We apologize if this wasnt clear, but guests are welcome to use the restaurant's seating area.

10/10 – Utmerket

Carlos og Davie

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay here, great location close to highways and very accessible to a lot of commonly needed stores. Staff was very attentive and friendly and were able to meet our needs and answer our questions. Would definitely recommend this hotel and will be staying here in the future
Bodde her 4 netter i april 2024
Svar fra Guest Services den 8. apr. 2024
Hello Carlos,Thank you very much for your great review! We are so glad you enjoyed your stay and look forward to welcoming you back! Have an amazing week.

10/10 – Utmerket

Alejandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 8. apr. 2024
Hello Alejandra,Thank you for your 5 out of 5 rating! We are glad you enjoyed your stay! Have a great day!

10/10 – Utmerket

Richard

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Guest Services den 5. apr. 2024
Hello Richard,Thank you for your 5/5 rating! Have a great day!

6/10 – Grei

Ludovico

Reiste med familie
Likte: Renhold og personale og service
Overall, ok. Nice room. Efficient check in process. Parking was good. Weak water pressure in shower and water took forever to heat up. Free breakfast consisted of a pancake machine, boxed cereal, bananas, oranges, ok coffee, milk, and juice. Lots of street noise.
Bodde her 1 natt i april 2024
Svar fra Guest Services den 12. apr. 2024
Hello Ludovico,Thank you for your review. Have a great day!

6/10 – Grei

Bhavana

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024
Svar fra Guest Services den 4. apr. 2024
Hello Bhavana,Thank you.

4/10 – Dårlig

David

The people at the front desk or largely uncommunicative especially Martha
Bodde her 1 natt i april 2024
Svar fra Guest Services den 4. apr. 2024
Dear David,Our apologies if you feel that your interaction with our staff did not meet your expectations. We will address your concerns with our front desk team. We appreciate your feedback and we hope we will see you again in the near future.

10/10 – Utmerket

Cheryl

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location
Bodde her 2 netter i januar 2024
Svar fra Guest Services den 1. apr. 2024
Hello Cheryl,Thank you for your review. Have a nice day!

6/10 – Grei

Eduardo

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Hotel is good, location is convenient, facilities and breakfast are limited.
Bodde her 5 netter i mars 2024
Svar fra Guest Services den 1. apr. 2024
Hello Eduardo,Thank you for your review.

6/10 – Grei

Amina

Bodde her 1 natt i mars 2024
Svar fra Guest Services den 19. apr. 2024
Hello Amina,Thank you for your rating.

8/10 – Bra

Lorraine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel, 30min walk to beach, polite and friendly staff and room was clean and roomy. Only downside was noise from street and if someone passing in corridor - enjoyed our 2 night stay
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 28. mars 2024
Hello Lorraine, Thank you for taking time to give us a review. We are happy you enjoyed staying with us and look forward to welcoming you back! Have an awesome day!

4/10 – Dårlig

Dennise

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
When arriving room was not ready. Had to wait 2 hrs. Extremely small reception area and the elevator was a nightmare
Bodde her 4 netter i mars 2024
Svar fra Guest Services den 28. mars 2024
Hello Dennise, Thank you for the review. We make every effort to check in guest as they arrive unfortunately sometimes an early check-in isn’t available. We worked with our contractor to ensure the issue with the elevator was addressed. I do apologize your recent stay did not go as expected but hope you will allow us the opportunity to welcome you back on a future visit to Santa Monica.

10/10 – Utmerket

Daysi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean
Bodde her 2 netter i mars 2024
Svar fra Guest Services den 26. mars 2024
Hello Daysi,Thank you ! Have an awesome day!