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Anmeldelser av Courtyard by Marriott Long Beach Downtown

3 out of 5
Courtyard by Marriott Long Beach Downtown
500 E 1st St, Long Beach, CA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 582 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 215 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 96 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 58 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 49 av totalt 1000 anmeldelser." "

8,8/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Ellie

Wished that the check-in time wasn’t at 4pm. The late check-in time combined with the room price feels like price gouging. And parking would cost you $37.00 a night to park at their hotel. Also, there were small black hairs on the shower walls when I arrived into my room.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Modern and clean
Bodde her 6 netter i mai 2024

10/10 – Utmerket

Iban

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is perfect. The rooms are spacious and the beds are comfortable. Very clean and the staff are very friendly and helpful. Pier is a 15min walk. Definitely recommend this hotel if you are looking somewhere to stay at.
Bodde her 1 natt i mai 2024

6/10 – Grei

Octavio

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
I believe that they’re not telling us everything about the room that we were provided. The first night we stayed there, the bathroom lights kept on turning on and off all night. I know they’re motion sensor lights but no one was near them, things were falling in the room and it kept on getting super cold in there. The next night, my wife had the same experiences. When we told the staff they kind of laughed it off but we were being serious about this.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Ruth

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location wish they offered shuttle service.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Alisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Comfy beds and close to cruise terminal. Nice gym. No jacuzzi.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Mary K

Bodde her 1 natt i mars 2024
Svar fra Courtyard Downtown Long Beach den 16. mai 2024
Thanks for choosing our hotel!

4/10 – Dårlig

Luis

Likte ikke: Personale og service
Staff was not good and friendly with the customer cero customer service. I am part of Marriott family and they didn’t accept my number once at property and didn’t allowed me to put on stay. Cero interest in helping guests.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

tillie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service. Near cruise terminal.
Bodde her 1 natt i mai 2024
Svar fra Theo Smith, Assistant General Manager den 10. mai 2024
Thank you for your review!

10/10 – Utmerket

Laquesha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Theo Smith, Assistant General Manager den 10. mai 2024
Thank you for your rating!

8/10 – Bra

Michael

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was amazing. Their help and attention to detail was first class.
Bodde her 5 netter i april 2024
Svar fra Raul R den 7. mai 2024
Thank you for staying with us!

10/10 – Utmerket

Santiago

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This room was spotless. very clean
Bodde her 1 natt i mai 2024
Svar fra Theo Smith, Assistant General Manager den 6. mai 2024
Thank you for your comments. We hope to welcome you back again!

10/10 – Utmerket

Jen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome
Bodde her 1 natt i mai 2024
Svar fra Theo Smith, Assistant General Manager den 6. mai 2024
Thank you for your rating!

10/10 – Utmerket

Edward

Bodde her 1 natt i april 2024
Svar fra Theo Smith, Assistant General Manager den 6. mai 2024
Thank you!

10/10 – Utmerket

Kathy

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Denise

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent. The staff very friendly! The room was very nice and very clean.
Bodde her 1 natt i april 2024
Svar fra Theo Smith, Assistant General Manager den 6. mai 2024
Thank you for your comments!

10/10 – Utmerket

Alfredo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Theo Smith, Assistant General Manager den 6. mai 2024
Thank you!

10/10 – Utmerket

Josh

Bodde her 3 netter i april 2024
Svar fra Theo Smith, Assistant General Manager den 6. mai 2024
Thank you for your rating!

8/10 – Bra

Gwendolyn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was beautiful and decorated in calming colors. Everything was clean.The staff was friendly and welcoming. The price was reasonable. I would definitely recommend it if you live or are traveling to LA.
Bodde her 1 natt i april 2024
Svar fra Theo Smith, Assistant General Manager den 14. apr. 2024
Thank you for your review and rating!

10/10 – Utmerket

Amanda og Happy Valley

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was convenient for the cruise port.
Bodde her 1 natt i april 2024
Svar fra Theo Smith, Assistant General Manager den 6. mai 2024
Thank you for your comments!

6/10 – Grei

Simon

Reiste med familie
Likte: Renhold og personale og service
The room was slightly disappointing for the price paid. Lack of light throughout the hotel and not a lot of cuisine options.
Bodde her 2 netter i april 2024
Svar fra Theo Smith, Assistant General Manager den 14. apr. 2024
Thank you for your comments, we recently renovated the rooms and hallways in an effort to improve the guest experience. In addition to our Bistro we have many excellent restaurants in our immediate area as well.

4/10 – Dårlig

Bob

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
The man checking us in was very unfriendly. We asked about breakfast and he said the restaurant opened at 4:30 pm. In fact, it is open for breakfast. The people in the next room was up until 5 in the morning slamming the door constantly.
Bodde her 1 natt i april 2024
Svar fra Theo Smith, Assistant General Manager den 14. apr. 2024
Thank you for your comments. I apologize for the miscommunication about breakfast hours. Our restaurant is open in the evening as well. We appreciate your feedback which helps us improve.

10/10 – Utmerket

Yennifer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice and clean room! Easy check in and out. Staff was friendly. Loved that you couldn’t use the elevator without a room key, felt a bit safer.
Bodde her 1 natt i mars 2024
Svar fra Theo Smith, Assistant General Manager den 14. apr. 2024
Thank you for your review!

10/10 – Utmerket

John

Good
Bodde her 3 netter i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 31. mars 2024
Thank you for your rating!

10/10 – Utmerket

Tim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful and staff were great
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 26. mars 2024
Thank you!

10/10 – Utmerket

Elliot

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 26. mars 2024
Thank you for your rating!

10/10 – Utmerket

Nikia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 26. mars 2024
Thank you!

10/10 – Utmerket

Johnny

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location was very convenient for my shopping and dining needs.
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 26. mars 2024
Thank you for your comments!

10/10 – Utmerket

Trisha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 26. mars 2024
Thank you!

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient location and parking. The front desk staff were very friendly and helpful!
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 26. mars 2024
Thank you! We will be recognizing the team for taking good care of you!

10/10 – Utmerket

Ronald og San Diego

Likte: Renhold og fasiliteter
The room was spacious and clean
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 13. mars 2024
Thank you for your review!

10/10 – Utmerket

richard

Reiste med familie
Likte: Fasiliteter
Very clean. Great stay.
Bodde her 1 natt i mars 2024
Svar fra Theodore Smith, Assistant General Manager den 13. mars 2024
Thank you for your review!

8/10 – Bra

Konstanze Eva

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Mir hat missfallen, dass man als Hotelgast sehr hohe Parkgebühren bezahlen musste. Das hätte im Preis inkludiert sein müssen.
Bodde her 4 netter i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 13. mars 2024
Thank you for your feedback, due to only a portion of our guests using parking we do not include it in our rates for everyone. We do offer a package rate that includes parking at a discount from paying for it separately as well.

10/10 – Utmerket

Carmen og Sanger

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to park in their parking garage, no safety concerns and beautiful hotel with courteous and friendly staff!
Bodde her 1 natt i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 28. feb. 2024
Thank you for your review! We hope to see you again soon!

10/10 – Utmerket

Rickson

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 28. feb. 2024
Thank you for your rating!

10/10 – Utmerket

Julio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 26. feb. 2024
Thank you!

10/10 – Utmerket

HEATHER

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 26. feb. 2024
Thank you!

10/10 – Utmerket

Terri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very friendly and helpful!😊
Bodde her 1 natt i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 25. feb. 2024
Thank you for your review! WE hope to welcome you back soon.

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 25. feb. 2024
Thank you!

10/10 – Utmerket

Scott og Claremont

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed it!! Everyone there was very friendly and helpful. I felt like this trip tops them all. Thank you!
Bodde her 3 netter i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 25. feb. 2024
Thank you for your review! We hope you return soon!

10/10 – Utmerket

Alicia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Stay! Will Definitely Return Again.
Everything was great! The front desk staff were friendly and helpful, check-in was quick and easy. The room was comfortable and clean, with fresh decor and linens. Perfect distance from the Convention Center, just a short walk.
Bodde her 1 natt i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 11. feb. 2024
Thank you for your review! We hope you stay with us again!

10/10 – Utmerket

yolanda

Reiste med en gruppe
Amazing
Bodde her 1 natt i februar 2024
Svar fra Theodore Smith, Assistant General Manager den 8. feb. 2024
Thank you for your review!

6/10 – Grei

Nelson

Reiste med familie
House keeping not so great
We left during the day when the cleaner was cleaning the room next door. We returned several hours later and she hadn't cleaned our room. We had to call front desk for towels and toilet paper.
Bodde her 2 netter i januar 2024
Svar fra Theodore Smith, Assistant General Manager den 8. feb. 2024
I apologize for the service miss. We frequently have more than one housekeeper on a floor and it may not have been the right person. We are taking steps to ensure this does not happen again.

8/10 – Bra

ROMEL

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Theodore Smith, Assistant General Manager den 8. feb. 2024
Thank you for your rating.

10/10 – Utmerket

Andrea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Theodore Smith, Assistant General Manager den 29. jan. 2024
I am so glad to hear you had a great experience with us!

10/10 – Utmerket

Alejandro

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Theodore Smith, Assistant General Manager den 29. jan. 2024
Thank you!

10/10 – Utmerket

Richard

Bodde her 1 natt i januar 2024
Svar fra Theodore Smith, Assistant General Manager den 29. jan. 2024
Thank you!

10/10 – Utmerket

Monina

Bodde her 2 netter i januar 2024
Svar fra Assistant General Manager den 29. jan. 2024
Thank you!

8/10 – Bra

Debra

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I found the staff very accommodating, friendly and professional. They remembered who I was and asked sincerely how a situation at home caused me to shorten my stay. The rooms were very attractive, quiet and although I'm not a golfer, the Swing(?) room was unique and looked to be popular. Nice selection of equipment in the fitness center as well. Definitely would return.
Bodde her 4 netter i januar 2024
Svar fra Theodore Smith, Assistant General Manager den 29. jan. 2024
Thank you for your comments. I will be recognizing the team members that took care of you. Personalized service is what we work to provide and it is great to hear our team did a good job!

10/10 – Utmerket

Doug

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had checkin at 4:00 but they were able to get me in a room around 1 which was nice.
Bodde her 1 natt i januar 2024
Svar fra Theodore Smith, Assistant General Manager den 29. jan. 2024
Thank you for your comments. We always try to accommodate early arrivals whenever possible to allow you to continue your day!