Eksteriør
Sjekk tilgjengelighet

Anmeldelser av Sheraton Universal Hotel

4 out of 5
Sheraton Universal Hotel
333 Universal Hollywood Drive, Universal City, CA

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 2195 av totalt 3567 anmeldelser." "
Rangering på 8 − Bra. 701 av totalt 3567 anmeldelser." "
Rangering på 6 − Grei. 326 av totalt 3567 anmeldelser." "
Rangering på 4 − Dårlig. 170 av totalt 3567 anmeldelser." "
Rangering på 2 − Forferdelig. 175 av totalt 3567 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Josephina

Reiste med familie
Likte: Personale og service og fasiliteter
Great place to take your family.
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Lisa Christine

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service and staff are outstanding! It was very clean and the food was good. Easy to get to Universal. They have a shuttle to transport you and comes around about every 15 min or you can walk it in 10 min. Would stay here again.
Bodde her 3 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Susan og Auckland

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

2/10 – Forferdelig

Sukwon

Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

8/10 – Bra

Rachel

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Next to freeway, loud traffic. Patio was dirty
Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

10/10 – Utmerket

Ximena Paola

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cómodo
Bodde her 4 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Aloha og American Canyon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

2/10 – Forferdelig

TERESA

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

6/10 – Grei

Clara

Reiste med partner
Likte: Renhold og personale og service
Close to everything, and transportation didn't like it been outdated.
Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold og personale og service
Great place ,rooms were very clean and comfortable . Staff were very friendly and polite
Bodde her 3 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Lourdes

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to universal with free shuttle to the park
Bodde her 3 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Shannon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff there were very accommodating and friendly. We enjoyed our time there.😊
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Paula og Fresno

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall stay was pleasant upon arrival staff was friendly easy to check in. Room was clean quiet modern. Wish there was alil more dinner choices but food was excellent. Didn’t like parking fees price of hotel you would think parking free or less expensive
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Maddie

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel and close to the park! Loved that there was a shuttle to Universal free of charge!
Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Sherrie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great customer service
Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

E

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Me gustó porque el Servicio a Universal
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 17. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Alma

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Great
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 12. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Tatjana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 6 netter i april 2024
Svar fra Michael Garcia den 12. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Krystal

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Breakfast buffet was delicious, service was great
Bodde her 3 netter i mai 2024
Svar fra Michael Garcia den 11. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Samantha

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay at the Sheraton Universal was amazing, from the staff to the free shuttle over to Universal Studios. I highly recommend this hotel to anyone going to Universal Studios.
Bodde her 1 natt i april 2024
Svar fra Michael Garcia den 11. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Yvonne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good amenities. Staff accomdating. Lovely rooms
Bodde her 4 netter i april 2024
Svar fra Michael Garcia den 11. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

JAZMIN

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Excelente ubicación , en general todo bien , la cama está deliciosa
Bodde her 3 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Maria Ivette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Habitaciones pequeñas Pero limpias Y muy caro es estacionamiento
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Servicio en general bueno: limpieza excelente, el personal de recepción habla poco español pero buena atención. Tal vez actualizar el mobiliario
Bodde her 5 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Emma

Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Natalie og Bronx

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at the Sheraton are awesome in every area of the facility !. My room was nice and clean and had an AMAZING view. Everything is very convenient, not just universal studios. Thank you to everyone at the Sheraton, 10/10 and I will be coming back !.
Bodde her 4 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Yesenia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Customer service and amenities
Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

4/10 – Dårlig

Holly

Likte: Renhold
Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

10/10 – Utmerket

Alejandra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Buena experiencia
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

EDITH

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Extremely close ans conveniently located near major Hollywood attractions and tourist areas. Thr hotel provides shuttle and assist with transportation
Bodde her 4 netter i april 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Alejandra

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
N/A
Bodde her 3 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Tamela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you like to walk up hills then you will enjoy the walk to Universal. Rooms were clean and attended to every day. Great hotel!
Bodde her 3 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

She

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Jessica og Lynnwood

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and quiet. Fridge barely got anything cold and no freezer or microwave. Shower was awful because it kept flooding out from the door that was loose. Luggage cart options would have been nice outside of bellhop services and parking costs were outrageous for the distance we needed to drag our stuff or pay more. Shuttle was nice, food was good, kid enjoyed the pool.
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

10/10 – Utmerket

Jessica

Reiste med familie og små barn
Likte: Fasiliteter
Great service!
Bodde her 2 netter i mai 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Denise

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a beautiful hotel and my daughter and I had A very nice stay. I was disappointed in being charged so much for parking each day. As a guest of the hotel, they should take him into account How much we are already paying for the room. It was also disappointing that the pool area closed so early.
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

10/10 – Utmerket

Beatriz Elodia

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The attention of all the staff is wonderful, everyone is very friendly. The cleanliness of the rooms and in general everything was excellent
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Marianna Lyzeth Muñoz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Un lugar maravilloso cerca de universal y Hollywood
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 10. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Yvette

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay here. The staff was so kind and the place is beautiful and clean.
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Jonathon

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The free shuttle for universal was convenient and appreciated. Room was clean! We had breakfast each morning at the California! Excellent food and service. All staff were polite, responsive, and warm.
Bodde her 3 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Elias

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

6/10 – Grei

Carolina

Reiste med familie og små barn
Likte: Renhold
Se me ofertó una cama y un sofá cama , lo cual no me dieron .
Bodde her 1 natt i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

10/10 – Utmerket

Esli Melisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es muy accesible para ir a los studios universal
Bodde her 3 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Linda

Likte: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

10/10 – Utmerket

Danielle og Lufkin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, safe, modern hotel. Professional customer service. Offers free shuttle bus to and from Universal Studios but also walkable if you prefer to walk.
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

6/10 – Grei

Hernan

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The staff was friendly but unfortunately I got my gasoline stolen from my truck. Park at your own risk at the Sheraton parking garage. Security couldn’t provide a safe stay for me and my family.
Bodde her 1 natt i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

8/10 – Bra

AC

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
good
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!

8/10 – Bra

Javier

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hair dryer did not work.
Bodde her 1 natt i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

4/10 – Dårlig

gregory

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Good location. Shuttles to universal was convenient. But this place needs reimagining. Bathroom floor was dirty when we arrived. Bathroom door was broken. Looks like a local handyman was patch repairing random things. Also the room we had a door to join two rooms. Because of that door. We can hear the next room like they were in our room behind a door. We could hear their conversation very well. I could hear “put on your shoes”, “let’s go”and “we need to go” The sofa bed for the king with sofa bed rooms was so HARD it was unbearable. DO NOT get that room the sofa bed is a deal breaker. The king size bed was fine. Hilton has a king with a sofa bed that we stayed in a year before. It’s WAY better. And the bathroom is almost 3 times bigger.
Bodde her 2 netter i april 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We would like to apologize for the negative encounter you experienced during your stay. We would like to ensure you that the necessary steps have been taken to prevent these incidents from happening again in the future. We look forward to serving you again in the future!

8/10 – Bra

Kim

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very helpful and friendly. Did not have gift shop but had vending machines that you can get items from. Part of the lobby is under construction.
Bodde her 2 netter i mars 2024
Svar fra Michael Garcia den 1. mai 2024
Hello, Thank you for choosing Sheraton Universal Hotel for your stay! We look forward to serving you again in the future!