Pensjonat i Longton Station

«I booked two rooms as a last minute stay. Immediately on bookimg I had two phone calls that I missed as I was in my way to the accommodation. I then received a text message to tell me they could not accommodate my booking and to cancel. I was adviced by Expedia not to cancel as this would be against the cancellation policy - I am still trying to get a refund and will probably have to esculate the process»

«When i arrived i was sent the code to the key safe to get the keys. When I opened it there was no key in the safe. Having phoned the contact number and cutting a long story short a member of staff had gone off with the keys in his pocket. Also there was no shower gel in the shower. The kitchen is communal and the walls are not thick and I was awaken by the sound of cups being knocked together at approximately 6 am.»

«Wasnt clean to start with. Blind was broken so there was a gap people could see straight through, so no privacy. Pillows flat so had aweful sleep. One night the bloke down stairs spent the whole night screaming, and then decided to drag his way to the bottom of my stairs and scream for my help. No idea why he didnt call himself a taxi to the hospital when the screaming started at 2100 the night before. I then called the police who arrived and had to boot the door in as he couldnt get up off the ...