Hoteller i London

«Quiet and friendly staff»

«Breakfast could be better. Burnt eggs and half done sausages. No bagels or muffins»

«One of the best hotels I’ve stayed in! All the staff is super friendly, good breakfast, & SUPER clean! Pool area was very clean as well! Shout out to Heather & Joann who went out of their way to make sure our stay was comfortable!»

«Stayed one night passing through. Bed was comfortable and breakfast had several options. Staff was very friendly.»

«Our room had the lingering smell of cigarette smoke. The staff was super helpful, however, the hotel was fully booked, so there wasn’t anything they could do for us. The bathroom was also not as clean as we would’ve liked it to be. There seemed to be dried blood on the back of the door that wasn’t cleaned up. The fitness center was quite small, and most of the machines were in need of repair.»

«Good breakfast, nice staff, big Room. Loved the inkluder dinner, very good and kid friendly. Not very much around the hotel area»

«The location next to the convention center was ideal. The restaurant was great. We never got room service for three nights and the bed was too hard for my liking. »

«Drapes did not block the bright lights from the skyscraper across the street. Pillows were very uncomfortable and the bed made noise every time I moved. Garbage truck came to empty trash dumpster below my window at 2 a.m. Needless to say I did not sleep well at all!»

«Great location. Friendly staff. »

«Si»

«Abrasive front desk clerk check in. Rooms had remnants of previous guests food and dirt. Breakfast was gross. Look elsewhere. »

«The absolute worst ever! I believe we got bed bugs but it smelled awful like body odor and humas! »

«Amazing hotel, staff was lovely and the look and feel exceeded expectations.»

«The only factor that saved the review from a 1-star was the staff members. Everyone was friendly and provided top notch customer service. However the rooms are very poorly designed, have many features that seem old/outdated, and some areas seem very dirty as well. I reserved a room with a king bed through Expedia and was originally given a room with two double beds for my spouse and me. The front desk was very accommodating and changed it to a king bed right away upon showing them the receipt ...

«Check in is 3pm, valet backs up, sat for 1hr waiting terrible set up. Leaving was much simpler. Bistro not open at check in.»