Hoteller i West Jefferson

«Room was clean and ready for arrival. We booked an accessible room, which was very large and suited our needs quite well»

«Staff were excellent and responsive. Room was nice and clean. Only thing odd was metal fence around perimeter of parking lot. Thought maybe there had been car break ins. »

«This is a beautiful place where you can walk to Easton town center ,»

«This was a great stay. Very clean, decent breakfast, and nearby other things.»

«It was an average hotel; I wouldn't stay there again, as the area doesn't seem safe. The hotel was fine. The rooms were clean. The pool area needs maintenance. The staff was helpful. The elevator wasn't working, so we had to carry our things up the stairs. Breakfast was fine.»

«It was a wonderful experience, pleasant, safe, and central; I liked it a lot.»

«Let me first state the POOR rating is for EXPEDIA and not Homewood Suites. The hotel was amazing! Clean, friendly helpful staff , great restaurants/shops close by. Very nice Happy Hour w wine/beer/cheese/snacks as well as breakfast. My complaint is with EXPEDIA. I paid for a room w 2 queen beds. (We did a girls trip to see a concert) We were given a room w a king bed and sofa bed. When I call the front desk (they were very kind) he explained to me that EXPEDIA had changed my reservation to a ...

«The free breakfast let me down. Eggs and oatmeal was watery.»

«We were not apprised of the “rooms are cleaned every 3 days” policy. The bedding was never changed and we had to request towels for the room. We requested service for the duration of the stay which was not honored. This resulted an uncomfortable stay.Also the toilet flush handle needed replacement but a fix was improvised with electrical tape.»

«The staff we encountered were all very friendly. Our room was very clean and beautifully designed/decorated. It’s located in a safe area that has nice dining and shopping options that are within walking distance.»

«The man at the front desk at night is awful at customer service. I walked in and he simply said "Name". No greeting, etc. Seems like he hates his job. The female member of staff working in the morning was much better. The whole room smelled very strongly of cigarette smoke, it was unbearable. Walkways smelled of marijuana. Sheets had stains on. Very unclean and unwelcoming place. »

«Parking was safe. Breakfast was a bit heavy on the carbs, and loved the innovated ideas of egg bites and yogurt bar. Great idea! Can’t wait to come back.»

«Bistro/bar was great, wish they had coffee in the morning.»

«Breakfast was great, room very nice and clean. Friendly and helpful staff. »

«500 hold for local guests is absurd. Front staff was not pleasant or inviting. Other than that they just need to modernize the T.V situation. Breakfast bar was good waits plenty of options. »

«This place was great. Only complaint was when we came down to breakfast there was nothing left but cereal»

«Designated breakfast area was blocked off but restaurants are within walking distance. Parking felt safe, security patrolling at night. »

«The hotel was great!!! All of the staff were attentive and friendly. We will stay at Hyatt locations going forward.»

«No complaints»