Hoteller nær Liberty Center

«Super friendly and attentive staff, nice clean and spacious room.»

«Great service and very good location.»

«Super clean, very attentive front desk clerk. Tina , who set up breakfast was super nice and helpful.»

«We did not have a good experience at this hotel as far as customer service goes. The desk person didn't know what he was doing and we got double charged for the hotel. no on could help us the next morning and it took several calls for the situation to be fixed. I don't recommend this hotel for that reason.»

«Everything was great with our stay.»

«Price»

«Nice»

«Everything was beautifully set, my kids and family love it here especially the staff, the only thing that borders me was I have to come down to get towels at the front desk no house keeping after hours.»

«Room is clean, and staff are friendly»

«Everything was clean»

«This was a last minute decision, we had a new renovated room which was nice with a walk in shower, plenty of room and nice bed. Definitely worth the stay!! The staff was friendly on check in and check out.»

«Pros- The lobby was immaculate and the guest services were awesome. Decent bar selection if you want a night cap. Friendly guest services helped out as much as possible. Cons- super thin walls, you will hear all thumps and bumps through the night. Including outside traffic with it being as close kings island. Room still had a couch full of crumbs on sofa so made us weary of cleaning tactics. Decent hotel, but would recommend one a bit further honestly»

«I got a glass of water front the bar in the hotel and when the ice melted there was a worm (no kidding) at the bottom of the glass. When I showed the staff, they were great and apologized profusely. They said please give us another chance and we will comp you dinner and drinks on us, which was nice but when I showed up for dinner that night the restaurant was closed Ridiculous. They comped me things fron the market but I had to take an uber and pay for dinner. Not ok. The staff means well ...

«Great stay. Staff was very helpful and friendly.»

«Great stay. Hotel was clean and the staff was very friendly. I’d stay here again.»

«The room was spacious and clean. The bed was okay. I have high standards for a mattress, but was okay.»

«Good for families for sure staff was a vibe»

«Nice suite with a view and was very clean. Would be nice to have smart TVs in the room so you can sign into your streaming service. Very quiet compared to other places I've stayed lately so that was nice as well.»