Hoteller nær Lewis Ginter Botanical Garden

«The Best Western person (Keith is his name) managing the breakfast process and area was outstanding. He does a phenomenal job and is a "behavior" model for all Best Western employees. I will stay at this property again because of this impressive person.»

«staff are friendly and the rooms are clean breakfast need improvement»

«Good value for you money. Nice and clean hotel.»

«Clean, quiet, suited our needs.»

«Be sure to lower your standards. Room looked like a crime scene. I don't even want to know how many people overdosed in that bed. Dirty, in disrepair, COCKROACHES IN THE MICROWAVE! We didn't even stay. Checked out within 20 minutes and got another room elsewhere and immediately took a shower. Just skip this place»

«The bad: bathroom tub and toilet lid had all the paint cracking off. Also not very clean. I put a towel down to shower. The bed was ok. The floor was sticky. The sliding door window from the floor level was NOT locked so that was concerning. A whole person fits through those windows from the back parking lot. The good: the fridge was a decent size and it has a microwave. Ice was located nearby. Property was easy to locate. The front desk was nice. Overall not great but if its just for one ...

«Holes in my sheets… Room wasn’t ready at check in. Pillows and Towels were worn. No elevators with stairs being steep. Always had to walk outside. High bushes around the entrance allowing someone to jump out at you in the dark because there is only one way to get to the rooms. Not using other available rooms. Same rooms keep getting recycled.»

«Had a great time with the pinball machines and game systems! Kids loved them too! And it was a great location right by the highway, but in a quiet neighborhood.»

«Great breakfast.»

«The property was well maintained and quiet. The breakfast was excellent with staff continually ensuring the area was clean!»

«Really delicious breakfast, so many options and a lot of space to accommodate families. Room was really spacious and up to date, charging ports and full kitchen with appliances etc. Very comfy beds, loved our stay!»

«It is quiet, clean and in convenient location. Service and hospitality were exceptional»

«First of all two other members in our party having different rooms both experienced terrible pre-cleansed room service. One had a dog’s feces, still remaining in the room, and the other had inappropriate stained sheets still on the bed matting after a second request to move. It was still not relieved. That is the first night for their experience the second night of my experience, which is actually more troubling. Was that I encountered someone having the ability to use their hotel room card ...

«We had a wonderful stay. The man at the front desk was very friendly during check in and that gave us a pleasant start to our stay. We did not try the paid breakfast but would have loved complimentary coffee in the lobby in the morning. However we did appreciate the free waters each day. Our room was very quiet and clean. The bed was very comfortable and we had great sleeps both nights. (Although the pillows seemed pretty flat - definitely need to double up) The bed being so comfortable ...

«My recent stay at the Holiday Inn & Suites in Virginia was okay, but there were a few areas that could use improvement. The staff was polite, but the overall service felt inconsistent, and some interactions didn’t meet the level of attentiveness I expected. Nothing was terrible, but the experience didn’t quite match the standard I’m used to from this brand. With a bit more focus on cleanliness of the room, communication and guest support, this location could really shine.»

«You should at least have coffee in the lobby for guest»

«Stayed with family. Property was clean and staff very friendly. Breakfast was really good with multiple choices. Room was clean with nice bathroom and amenities. Property was close to restaurants and shopping. Went to multiple yard sales while visiting this area and people were friendly and inviting. Would definitely stay here again if in area. Only con was no business center available.»