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Anmeldelser av Holiday Inn Express Leicester - City, an IHG Hotel

3 out of 5
Holiday Inn Express Leicester - City, an IHG Hotel
Filbert Way, Raw Dykes Road, Leicester, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 394 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 387 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 137 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 36 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Arnt Vegar

Likte: Renhold
Bodde her 1 natt i desember 2017

8/10 – Bra

geir

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott for fotballtur
Bra som vanlig

6/10 – Grei

Edwin og Bergen

Likte: Renhold og personale og service
Average
dårlige senger

4/10 – Dårlig

dean

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
We had already paid you £188 for 2 nights, on arrival reception said we hadn't paid and charged us a further £159, after reviewing my online banking we returned to reception and was told " OH WELL " you should get it back within 7 days, totally unprofessional, also we stayed here in December and due to conditioning issues the room was very cold, we understand that these things happen but they still have the same problem 3 months on, REALLY!!!
Bodde her 2 netter i mars 2024
Svar fra The Front Desk Team den 11. mars 2024
Dear DeanThank you for your feedbackSorry to hear your stay with us was not a happy oneRegards

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel. A but basic but it is all there. Well located for my trip.
Bodde her 2 netter i februar 2024
Svar fra The Front Desk Team den 11. mars 2024
Dear JamesThank you for your feedbackGlad you enjoyed your stay with usRegards

10/10 – Utmerket

Ellarose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra The Front Desk Team den 11. mars 2024
Dear EllaroseThank you for your 5 star ratingRegards

10/10 – Utmerket

Tausif

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Would recommend
Excellent hotel and location but the Wi-Fi in the bedroom (4th floor) was very poor. I have stayed here a few times and the internet is always an issue. I believe it’s to do with the area and the football interference. Overall, 5g hotspot works fine. I would still recommend this hotel. I was privileged in receiving a room facing the stadium was truly an exceptional view.
Bodde her 1 natt i februar 2024
Svar fra The Front Desk Team den 11. mars 2024
Dear TausifThank you for your feedbackGreat to know you had a happy stay with us and found our hotel excellentSorry to hear about the WIFIRegards

10/10 – Utmerket

Rozina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
My stay was very pleasant and the staff were very kind and helpful
Bodde her 1 natt i februar 2024
Svar fra The Front Desk Team den 16. feb. 2024
Dear RozinaThank you for your feedbackGreat to know you had a happy stay with us and found our staff very kind and helpful Regards

2/10 – Forferdelig

Abdel

Forretningsreisende
Likte ikke: Renhold, personale og service og fasiliteter
Internet and reception staff training needed to be improved
Bodde her 1 natt i januar 2024
Svar fra The Front Desk Team den 2. feb. 2024
Dear AbdelThank you for your feedbackWe are sorry to hear you did not enjoy your stay with usRegards

10/10 – Utmerket

Lynn

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra The Front Desk Team den 18. jan. 2024
Dear LynnThank you for your 5/5 ratingRegards

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Better than expected
Great one night stay. Good customer service and clean room. Location was easy to find.
Bodde her 1 natt i desember 2023
Svar fra The Front Desk Team den 3. jan. 2024
Dear GuestThank you for your feedbackGlad you enjoyed your stay with us and found our service good and your room cleanRegards

8/10 – Bra

zahed

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Front Desk Team den 3. jan. 2024
Dear ZahedThank you for your 8/10 ratingRegards

6/10 – Grei

Nida

Bodde her 1 natt i desember 2023
Svar fra The Front Desk Team den 3. jan. 2024
Dear NidaThank you for your 6/10 ratingRegards

10/10 – Utmerket

Colin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra The Front Desk Team den 3. jan. 2024
Dear ColinThank you for your 10/10 ratingRegards

6/10 – Grei

Cheryl

Reiste med partner
Likte: Fasiliteter
Svar fra The Front Desk Team den 12. feb. 2024
Dear CherylThank you for your 3/5 ratingRegards

2/10 – Forferdelig

Kyne

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Wifi did not work TV did not work Heating/aircon did not work Asked at reception for an ironing board and was told it would be brought to my room in ten minutes. It never came
Bodde her 1 natt i november 2023
Svar fra The Front Desk Team den 20. des. 2023
Dear KyneThank you for your feedbackWe are sorry to hear your stay with us was not a happy oneRegards

10/10 – Utmerket

kevin

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good value for money.Tidy hotel, reasonable free breakfast , good location for the motorway and 15 min walk to the centre.Free parking a bonus.
Bodde her 1 natt i november 2023
Svar fra The Front Desk Team den 30. nov. 2023
Dear KevinThank you for your feedbackGlad you enjoyed your stay with us and found us good value for moneyRegards

8/10 – Bra

Christopher

Likte: Renhold
Bodde her 1 natt i september 2023
Svar fra The Front Desk Team den 20. nov. 2023
Dear ChristopherThank you for your 4/5 ratingRegards

2/10 – Forferdelig

Arunkumar

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Terrible attitude of front office manager. Air conditioning isn’t working for the last 2 yards which we never knew
Bodde her 1 natt i oktober 2023
Svar fra The Front Desk Team den 6. nov. 2023
Dear ArunkumarWe are sorry to hear you r did not enjoy your stay with usPlease note as per room amenities, we do not have AC in the rooms

6/10 – Grei

Jacky

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor breakfast.
Hotel and staff lovely and very clean. Only downside was the lack of choice at breakfast. Bacon and sausage poor quality. No pastries, no choice of yoghurt flavours. Only fruit was tinned oranges or an apple. No dried fruit. Continental option seemed to be a sole mini blueberry muffin. Very disappointed.
Bodde her 1 natt i oktober 2023
Svar fra The Front Desk Team den 2. nov. 2023
Dear JackyThank you for your feedbackGlad you enjoyed your stay with us and found our staff lovelySorry about our free breakfast. We are a limited service hotel with limited options for breakfastRegards

6/10 – Grei

robert

Reiste med familie og små barn
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The location is spot on for the football ground , condition is rather shabby but does the job Breakfast was really good, hot and fresh! Good place to stay for the stadium ! Would use again.
Bodde her 1 natt i oktober 2023
Svar fra The Front Desk Team den 31. okt. 2023
Dear RobertThank you for your feedbackGlad you enjoyed your stay with Regards

6/10 – Grei

Lap

Reiste med familie
Likte: Personale og service
Bodde her 1 natt i oktober 2023
Svar fra The Front Desk Team den 25. okt. 2023
Dear LapThank you for your 6/10 ratingRegards

6/10 – Grei

Mark

Reiste med partner, Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service
I have stayed here and st other Holiday Inn Express before. I was shocked to see that the breakfast is now a pale shadow of what previously was the USP of this chain. Evidence of shrinkflation and penny pinching! A dumb move by Holiday Inn...as there are cheaper and better alternatives if you discount what is now a very ordinary breakfast. How sad!
Bodde her 2 netter i oktober 2023
Svar fra The Front Desk Team den 19. okt. 2023
Dear MarkThank you for sharing your feedback with usWe are truly sorry to hear you did not enjoy our free breakfastRegards

10/10 – Utmerket

Aidan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra The Front Desk Team den 18. okt. 2023
Dear AidanThank you for your 10/10 ratingRegards

10/10 – Utmerket

Constantinos

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service for a budget hotel
Bodde her 1 natt i oktober 2023
Svar fra The Front Desk Team den 9. okt. 2023
Dear ConstantinosThank you for your feedbackglad you enjoyed your stay with us and found our service excellentRegards

6/10 – Grei

Paul

Bodde her 1 natt i september 2023
Svar fra The Front Desk Team den 18. sep. 2023
Dear PaulThank you for your 6/10 ratingRegards

4/10 – Dårlig

David

Bodde her 1 natt i september 2023
Svar fra The Front Desk Team den 11. sep. 2023
Dear DavidThank you for your 4/10 ratingRegards

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra The Front Desk Team den 7. sep. 2023
Dear GuestThank you for your 6/10 ratingRegards

10/10 – Utmerket

pauline

Bodde her 1 natt i august 2023
Svar fra The Front Desk Team den 1. sep. 2023
Dear PaulineThank you for your 10/10 ratingRegards

10/10 – Utmerket

evelyn

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic
Excellent
Bodde her 1 natt i august 2023
Svar fra The Front Desk Team den 30. aug. 2023
Dear EvelynThank you for your 10/10 ratingRegards

10/10 – Utmerket

MICHAEL

Likte: Renhold, personale og service og romkomfort
Free parking. Free breakfast. Lovely helpful staff
Bodde her 2 netter i august 2023
Svar fra The Front Desk Team den 28. aug. 2023
Dear MichaelThank you for your 10/10 ratingRegards

8/10 – Bra

Adam

Bodde her 2 netter i august 2023
Svar fra The Front Desk Team den 28. aug. 2023
Dear AdamThank you for your 8/10 ratingRegards

10/10 – Utmerket

Torrice

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
房間窗外的風景
Bodde her 1 natt i august 2023
Svar fra The Front Desk Team den 1. sep. 2023
Dear TorriceThank you for your 10/10 ratingRegards

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing
Bodde her 1 natt i august 2023
Svar fra The Front Desk Team den 28. aug. 2023
Dear VictoriaThank you for your 10/10 ratingRegards

8/10 – Bra

Lucia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
The room were clean but Wi-Fi was terrible could not connect or slow. The pillows were uncomfortable and gave us neck ache
Bodde her 2 netter i august 2023
Svar fra The Front Desk Team den 28. aug. 2023
Dear LuciaThank you for your 8/10 ratingRegards

2/10 – Forferdelig

Daisy Fuen

Bodde her 1 natt i august 2023
Svar fra The Front Desk Team den 28. aug. 2023
Dear DaisyThank you for your 2/10 ratingRegards

6/10 – Grei

Jenny

Reiste med familie
It was very standard nothing special. Breakfast was ok for everyday breakfast but minimal for anyone with dietary health conditions.
Bodde her 1 natt i august 2023
Svar fra The Front Desk Team den 28. aug. 2023
Dear JennyThank you for your feedbackRegards

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Renhold og personale og service
Average stay
I’ve booked it only because there was meant to be air con in the room. it doesn’t work. and there’s a guide on how to stay cool - don’t use the lights and stay hydrated. £130 room! and dated rooms. But staff were nice.
Bodde her 1 natt i juli 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear GuestThank you for your feedbackWe are sorry to hear your stay with us was not a happy onePlease note, as per room amenities, we do not have AC in the rooms - only fansRegards

8/10 – Bra

Michael

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No a/c
Friendly and helpful staff. Room clean and well maintained. Only issue was lack of air conditioning making the room unpleasantly warm even with a fan and the window opened. Being above the front door with the window open meant there was quite a bit of noise, particularly from guests having a drink outside.
Bodde her 4 netter i juli 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear MichaelThank you for sharing your feedback with usGlad you found your room clean and our staff friendly and helpfulPlease note, as per room amenities, we do not have AC in the rooms - only fans

10/10 – Utmerket

KEVIN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great one night stay
One night stay, friendly welcome, clean, quiet room with a good breakfast.
Bodde her 1 natt i juli 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear KevinThank you for sharing your feedback with usGlad you enjoyed your stay with us Regards

10/10 – Utmerket

Alan

Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear AlanThank you for your 10/10 ratingRegards

8/10 – Bra

Brian

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear BrianThank you for your 4/5 ratingRegards

2/10 – Forferdelig

Ali

Likte ikke: Personale og service og romkomfort
Worst ever Holiday Inn stay
The main problem was the air conditioning not working. We had my service dog with me so we're put in the furthest away room on the top floor. This would have been ok if the air con was working I think but on a weekend with temps reaching 30c and the heat from the hotel rising, it was horrendous! The fan provided by the hotel did nothing but circulate hot air and it was actually cooler outside at night than it was inside the room. Even the cold water in the tap was warm! You couldn't keep bottles of water cold. Worst stay I have ever had in a holiday inn!
Bodde her 2 netter i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear AliThank you for sharing your feedback with us at the Holiday Inn ExpressSorry to hear your stay was not a happy one because of the warm weatherPlease note, as per room amenities, we do not have AC in the rooms - only fans

2/10 – Forferdelig

Edwin

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear EdwinThank you for your 2/10 ratingRegards

8/10 – Bra

Cherie

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Poor support for disability - spoilt good hotel.
Normally when I book an accessible room and I arrive with a mobility walker or wheelchair- someone will ask if I need any help to go to my room. No help offered. Similarly when I asked about having a cold buffet breakfast - I was told only that there was a list in the lift and a list in my room - not true - list was just about the cooked meal. Again - no help offered when I ordered a snack at the bar - I was expected somehow to carry this to where I wanted it - a plate of food + a bowl of crisps - and negotiate the lift and my room key.
Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear CherrieThank you for your feedbackWe re sorry to hear about the issues you experi3nced during your stay with usWe have spoken with our staff regarding the issues you raised and this will not happen againRegards

6/10 – Grei

ROHITKUMAR

Likte: Personale og service
Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear RohitkumarThank you for your 6/10 ratingRegards

10/10 – Utmerket

Keith

Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear Keiththank you for your 10/10 ratingRegards

8/10 – Bra

Stephen

Likte: Personale og service og overnattingsstedets bygg og tilstand
Standard
Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear StephenThank you for your 4/5 ratingRegards

4/10 – Dårlig

YUEN CHUI

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
It's a really hot day and the air-conditioning system of the hotel is out of order, really disappointed.
Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 17. juli 2023
Dear Yuen ChuiThank you for your feedbackSorry to hear you did not enjoy your stay with usPlease note, as per room amenities, we do not have AC in the rooms - only fans

2/10 – Forferdelig

Michelle

Bodde her 1 natt i juni 2023
Svar fra The Front Desk Team den 19. juli 2023
Dear MichelleThank you for your 2/10 ratingRegards