Dear Siu Kei, Thank you for your feedback. We are glad you found our hotel quiet, clean, and efficient. We apologise for any inconvenience caused by the issues you experienced and if you would like to provide me with some further information, I would be more than happy to look into it for you. Kind regards, Joanne JoyceGuest Services Manager

Dear Sarah, Thank you for sharing your feedback. We are delighted to hear that you enjoyed the amenities in your room, the breakfast, and the friendliness of our team. We apologise for the noise issue you experienced and appreciate your understanding. Your comments about the cleaning have been duly noted, and we hope the complimentary drinks voucher helped make up for any inconvenience. Thank you for choosing Novotel Leeds Centre, and we look forward to welcoming you back for another pleasant stay. Warm regards, Joanne JoyceGuest Services Manager

Dear Amy, Thank you for your kind words about our team and hotel. We apologise for the inconvenience caused by the room temperature and noise. Your feedback is valuable to us and we hope to welcome you back for an even better experience. Warm regards,Joanne JoyceGuest Services Manager

Thank you, Benjamin, for your positive response!We hope to see you again soon!Kind regards,Joanne JoyceGuest Services Manager

Dear Martin, Thank you for your positive review and kind words!We are delighted that you enjoyed your stay and we look forward to welcoming you back soon. Joanne JoyceGuest Services Manager

Dear Eva, Thank you for your kind words and positive feedback. We are delighted to hear that you enjoyed our breakfast buffet, stylish rooms, and the excellent service provided by our team members. Your recommendation means a lot to us, and we are thrilled that you had such a pleasant stay with us. Thank you again, and we hope to welcome you back again, another timeWarm regards, Joanne JoyceGuest Services Manager

Thank you, Perly May, for taking the time to review your stay with us. If you would like to provide me with more detailed feedback, I would welcome the opportunity to listen to your concerns, if you so wishWe do hope to welcome you back in the futureKind regards,Joanne JoyceGuest Services Manager

Dear Tyler, Thank you for your kind words regarding the hospitality you experienced during your stay at Novotel Leeds Centre. We greatly appreciate your positive feedback and hope to see you again soonBest regards,Joanne JoyceGuest Services Manager

Dear Ann, Thank you for your kind words and positive review. We are delighted to hear that you had a brilliant stay at Novotel Leeds Centre. Our team takes pride in providing excellent service from check-in to check-out. We appreciate your feedback and hope to welcome you back soon. Best regards, Joanne Joyce Guest Services Manager

Dear Jonathan, Thank you for your positive review of your recent stay at Novotel Leeds Centre. It was a pleasure to have you as our guest. We appreciate your feedback and look forward to welcoming you back in the near future. Best regards, Joanne JoyceGuest Services Manager.

Dear David, Thank you for your recent stay at Novotel Leeds Centre. We appreciate your loyalty and your kind words about our friendly reception staff. Please accept our apologies for any inconvenience you experienced with your room with the lack of plugs near the mirror for the hair dryer. Your feedback is valuable to us, and we will take it into account as we continue to improve our facilities. We are also sorry for the delay in being seated for breakfast. We have noted your comments and will address this with our team to ensure a smoother experience for all guests. Thank you for bringing these matters to our attention, and we hope to welcome you back to our hotel in the future. Sincerely,Joanne JoyceGuest Services Manager