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Anmeldelser av Malmaison Leeds

4 out of 5
Malmaison Leeds
1 Swinegate, Leeds, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 582 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 259 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 104 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1001 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Erik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ottar

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good beds, clean. Perfect location. The Breakfast was not impressive. Slow service.
Bodde her 1 natt i november 2023
Svar fra Team Mal den 8. des. 2023
Dear Ottar, thank you so much for your feedback. We look forward to welcoming you back to Malmaison Leeds in the future, Kind regards, Ross, Assistant Reception Manager

10/10 – Utmerket

Harald Tønsberg

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i april 2022
Svar fra Rec Mgr den 18. apr. 2022
Thank you very much for your 10 out of 10 rating of your stay Harald! We look forward to welcoming you back soon. Kind regards, Team Mal

8/10 – Bra

Lisbeth

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i april 2019

8/10 – Bra

Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2019

4/10 – Dårlig

Martin

Likte: Renhold og personale og service
Bodde her 1 natt i april 2024

8/10 – Bra

Jack

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really great hotel, limited facilities but has great local attractions.
Bodde her 1 natt i mai 2024

8/10 – Bra

Emma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good hotel, lovely staff. Clean, decent sized room. Good WiFi.
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Joseph

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Shower was scalding hot and coudlnt be cooled. Almost impossible to have a shower. Reception desk often unmanned - though staff were polite when they arrived.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jack

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very tidy room.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Wanda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very big rooms and great location. Really lovely welcoming staff. Good food in the brasserie . Would come again.
Bodde her 1 natt i april 2024

6/10 – Grei

Jan

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Room 117 bathroom was poor hot tap was broken bathroom door had to be slammed to shut it and the bath screen didn’t fit in bath allowing water from the shower to flow on to the floor . Bath robes old and rough . Not impressed as we paid extra for an upgrade room
Bodde her 1 natt i mars 2024

8/10 – Bra

Alison

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed our overnight stay. The staff were all very welcoming and friendly. The location is great for Leeds centre ( everything in walking distance) we stayed in a cosy double, the room was quirky, spotlessly clean and had all the amenities needed, The bed linen was luxurious. The room was small but adequate for one night. It lost a star on the bed.... It was a small double, no bedside tables, not a major problem but the bed itself was about a foot from the headboard/wall which wasn't noticeable as it was covered with pillows until we came to get in it. This meant the pillows kept falling down the gap, which meant a very disturbed sleep, you couldn't budge the bed up to the wall either. This really needs looking at, even if a board was put in to support the pillows. Other than that a great stay. Also the offer to leave luggage after we checked out was excellent. Thankyou!
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Tanya

Bodde her 1 natt i mars 2024

10/10 – Utmerket

Paul

Likte: Renhold
Excellent
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Danielle

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed in the suite and it was amazing. Pricey but a real treat and can’t wait to go back.
Bodde her 1 natt i mars 2024

6/10 – Grei

Stephen

Reiste med partner
Likte: Renhold og personale og service
Nothing particularly special, and nothing too serious to complain about. Prior guest had stolen the TV aerial cable which reception resolved swiftly. Room we had was definitely ready for a refresh. Wallpaper peeling off, paint scuffed off in many areas. Bed was comfortable. Toilet, for some reason, is positioned as close to the wall as physically possible. Breakfast, the continental side was impressive. The cooked side was embarrassing. Full English was as poor a looking breakfast as Ive ever seen in a hotel. Every item comes burried in pepper to give it some taste. 1 anemic sausage looking sorry for itself. Didnt expect a Premier Inn breakfast to be better than a Malmaison breakfast but here we are. Very average indeed.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Simon

Bodde her 1 natt i mars 2024

8/10 – Bra

John og Northwich

Reiste med partner, Forretningsreisende
Likte: Renhold
Likte ikke: Fasiliteter
Nice hotel but not particularly luxurious even in a Club Room. Disappointing that kitchen closes at 9pm and room service after this time is very basic. Ended up walking across road for a curry at 9.30 rather than having room service.
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed 2 nights here - very comfortable and well-provided, with friendly and helpful staff at reception and restaurant.
Bodde her 2 netter i mars 2024

8/10 – Bra

Martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Paul

Likte: Renhold og fasiliteter
Excellent clean and tidy
Bodde her 1 natt i mars 2024

8/10 – Bra

kieran

Bodde her 2 netter i februar 2024

10/10 – Utmerket

Rachel

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Neil

Bodde her 1 natt i februar 2024

6/10 – Grei

Abbey

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Emma

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

8/10 – Bra

Stacey

Reiste med partner, Reiste med en gruppe
Likte: Personale og service og overnattingsstedets bygg og tilstand
For the location of the hotel, I was expecting it to be a noisy, especially on a weekend but was pleasantly surprised at how quiet the room was. Check in was easy and fuss free. The staff were lovely especially the short haired blonde person behind the bar, who wore glasses. The hotel was overly warm in the bar/foyer area but didn’t matter in the room, as it had air con. Stripped bed upon leaving and saw a very stained, dirty mattress.
Bodde her 2 netter i januar 2024
Svar fra Team Mal den 14. feb. 2024
Hi Stacey, Its lovely to see that the team excelled in their hospitality and that you found the hotel to be quiet and in a good location. I am disappointed to hear about your mattress however. I have looked up your reservation, to see the room you were allocated and handed this information to the Housekeeping manager so this can be looked into.Many thanks for your comments.Team Mal

10/10 – Utmerket

Gillian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Louise

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Horrendous hotel ! Disgusting so dirty and unloved
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Paul

Likte: Renhold og fasiliteter
Lovely as always
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Christopher

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A pleasure as always
This is my second stay at the Leeds Malmaison and the 5th or 6th stay at Malmaison I think. As always, comfortable spotless rooms. Bathroom was OK but seems it was about to be replaced as there was lots of work going on in adjacent rooms (although very little noise associated with this work).
Bodde her 2 netter i januar 2024
Svar fra Team Mal den 30. jan. 2024
Dear Christopher, thank you so much for your feedback. You are correct in saying we are having a facelift in some of the rooms and I am glad that the ongoing works did not effect your stay. We look forward to welcoming you back to Malmaison Leeds in the future, Kind regards, Ross, Assistant Reception Manager

10/10 – Utmerket

Sean

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service and clean and tidy room
Clean hotel, great service, no hassles
Bodde her 1 natt i januar 2024
Svar fra Team Mal den 30. jan. 2024
Thank you for your feedback Sean. We are glad you enjoyed your stay. Ross, Assistant Reception Manager

10/10 – Utmerket

Joanne

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely comfortable room. Very spacious. Slow check in due to queuing.
Bodde her 1 natt i januar 2024
Svar fra Team Mal den 30. jan. 2024
Thank you for your feedback Joanne, it great to hear you enjoyed the room. We look forward to welcoming you back soon. Kind regards, Ross, Assistant Reception Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Malmasion
Receptionist really accommodating and help full terrible service in the restaurant in the in the evening had to ask for a menu didn’t ask if my food was ok if I needed anything additional no service what so ever very dissatisfied for a reputable hotel. Terrible service at breakfast also waited 35 minutes for my breakfast to arrive had a teams meeting that I was late for staff very disengaged.
Bodde her 1 natt i januar 2024
Svar fra Team Mal den 30. jan. 2024
Dear guest, I'm glad to hear that the Reception team were on hand and accommodating, but I am disappointed to hear about your experience in the Brasserie. I would love to have the opportunity to discuss your experience in more detail. Please message me here at your earliest convenience. Kind regards, Ross, Assistant Reception Manager

10/10 – Utmerket

Howard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Warm friendly welcome from the staff, really comfy bed and lovely bedding, fabulous location. Minor comment - bath side was looking a little tired.
Bodde her 1 natt i januar 2024
Svar fra Team Mal den 30. jan. 2024
Thank you for your feedback Howard. It's great to hear the staff at Reception were so accommodating, we cant wait to welcome you back on your next trip. Kind regards, Ross, Assistant Reception Manager

6/10 – Grei

Sarah og Durham

Reiste med en gruppe
Easy space to stay, close enough to city
Bodde her 1 natt i oktober 2023
Svar fra Team Mal den 30. jan. 2024
Hi Sarah, I'm glad to hear that the hotel was convenient and close enough for you to enjoy Leeds. Kind regards, Ross, Assistant Reception Manager

10/10 – Utmerket

Andy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Malmaison Leeds, January 24
room was lovely; service at reception likewise (free pornstar martini was ideal on a Saturday evening)
Bodde her 1 natt i januar 2024
Svar fra Team Mal den 30. jan. 2024
Dear Andy, its fantastic to hear you enjoyed your free cocktail! We can't wait to welcome you back soon for another. Kind regards, Assistant Reception Manager

10/10 – Utmerket

Robin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Chloe was highly efficient with style & panache!
We had a superb experience staying at the wonderful Malmaison Hotel in Leeds. All the staff were excellent, extremely hospitable and provided us with superb service. The most outstanding and wonderful member of the staff that looked after us is called Chloe and she provided us with the highest possible level of seamless service with both style and panache! Chloe was both highly efficient and truly charming! Please pass on our sincere thanks to Chloe and all the team. Kind regards Robin
Greatly stylish & wonderfully comfortable bedroom!
Bodde her 1 natt i januar 2024
Svar fra Team Mal den 30. jan. 2024
Hi Robin, It's great to hear you had a fantastic stay at the start of the month. I will gladly hand over to Chloe your kind comments! We cant wait to see you back here soon! Ross, Assistant Reception Manager

10/10 – Utmerket

Katie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Great stay. We had a free upgrade which was a nice surprise. Room was comfortable and spotless. Staff friendly and helpful.
Bodde her 1 natt i januar 2024
Svar fra Team Mal den 14. feb. 2024
Great to hear you had a fantastic time Katie! We can't wait to welcome you back in the future.Kind regards, Team Mal

8/10 – Bra

Bev

Bodde her 1 natt i januar 2024

6/10 – Grei

JONATHAN

Bodde her 1 natt i januar 2024

8/10 – Bra

Chris

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
All was good especially the welcome and the £1 cocktails bought as part of the breakfast package. Enjoyed very much the bar experience. The room was stylish and comfortable, only downside was the shower - very difficult to get the temperature of the shower low enough to enter. We had breakfast and liked the way it was presented and served, the only down side was the cooked element was a bit colder than expected. Will definately book again
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Fatima

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Myles

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Helen og Keighley

Reiste med partner
Likte: Fasiliteter
Great stay - lovely big room too. Bed and sheets were excellent and a great nights sleep
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Matthew

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel and staff
Hotel was very good and so were the staff. Breakfast was also very good.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Nadege

Bodde her 2 netter i desember 2023