4/10 – Dårlig
Carla
13. mai 2024
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I know for sure that someone had came into my room when i checked in and left. I checked in and usee the bathroom and left out to meet my friends. I had not touched my bed at all, the bed was perfectly made and I did a videonof the room before I left. When i came back to the room around 0400 I noticed thatbmy bed had been tampered with. The log roll pillow was in the middle of the bed, the pillows were rearranged, and the sheet and blanket had been pulled back as if someone was getting in the bed. I am 1000 percent sure that inhaf not once touched the bed prior to leaving so this spooked me. I called to have my room chaged immediately and tooka photo of the unmade bed. After reporting to 3 staff members , management had not attempted to email or call me about the incident. So I called and spoke with a manager, and all im being told is that the key log was reviewed and they didn't see any other entries into my room during the time I left. I then requested if i could come back to the hotel to review the camera activity for my room and my request has been denied 2 times. There still had not been a sincere apology or anything done as far as compensation for this experience. I know for a fact there was entry into my room when I was away at some point because how else would the bed unmake itself? With them not allowing me to review the cameras with them let's me to believe this is true. There was entry into the room while I was gone.
Carla
Bodde her 1 natt i mai 2024