Kjære gjest, Takk for kommentaren din og for at du deler din siste opplevelse her med oss. Vi er glade for at hotellet og omgivelsene passet dine behov. Vi beklager at du ved flere anledninger har opplevd dårlig service i barområdet vårt. Det er noe vi er klar over og har gode intensjoner om å forbedre. Vi har slitt de siste månedene med å finne personale og ikke minst lære dem opp til å bli 5-stjerners. Vi er klar over at dette ikke er gjestenes feil, men vi er klar over at vi er klar over det. Vi ber om unnskyldning for ulempene, og vi håper å få muligheten til å ønske deg velkommen tilbake til Hotel Fariones *****.Med vennlig hilsen,Harriet ThompsonGuest Experience ManagerHotel Fariones *****

Dear Guest , On behalf of the Hotel Fariones ***** Thank you for your kind feedback. We are delighted that you found our staff lovely and experienced a relaxed yet organized atmosphere during your stay.Creating a welcoming and organized environment for our guests is important to us, and we are thrilled to hear that you felt at ease during your time with us.We hope to have the pleasure of welcoming you back to Hotel Fariones ***** for another enjoyable and stress-free experience.Warm regards,Leidy FernándezGuest Experience TeamHotel Fariones *****

Dear Guest,We would like to thank you for choosing Hotel Fariones ***** and taking the time to share your experience with us. We are delighted to hear that Hotel Fariones exceeded your expectations during your first solo trip. Ensuring the safety and comfort of our guests is of great importance to us, and we are pleased to learn that you felt secure throughout your stay.It is wonderful to know that you found the hotel to be stunningly beautiful, providing a perfect setting for relaxation and rejuvenation. We take pride in offering a tropical oasis experience with lush palm trees, tropical plants, an infinity pool, and two jacuzzis. We are thrilled that you were able to enjoy a massage with a breathtaking view of the sea.Your mention of the security measures, including the room card access to the main beach, reflects our commitment to providing a safe environment for our guests. We appreciate your positive comments about the surrounding area being safe for solo walks, allowing you to explore restaurants, bars, shopping, and various rental services conveniently.Our dedicated staff works hard to ensure every guest's needs are met, and we are delighted that you found them to be great, helpful, and accommodating throughout your stay.Thank you for recommending Hotel Fariones.We look forward to the pleasure of welcoming you back in the future and providing you with another exceptional experience.Kind regards, Carla LópezGuest Experience TeamHotel Fariones *****

Dear Guest,On behalf of Hotel Fariones ***** , we would like to express our gratitude for your outstanding rating. We are thrilled to hear that your experience at our hotel met or exceeded your expectations.We are delighted that you enjoyed your stay with us, and we sincerely appreciate your time in sharing your positive impressions. It is our constant aim to provide a memorable and enjoyable experience for all our guests.Thank you once again for choosing Hotel Fariones *****. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Kind Regards, Teodora YurievaGuest Experience Team

Dear Guest,On behalf of the Hotel Fariones *****, we would like to express our gratitude for your outstanding rating.It is a source of pride for all of us to learn that your experience with us was exceptional.We look forward to the opportunity of welcoming you back to the hotel.Kind Regards,Teodora YurievaGuest Experience Team

Dear Luca,On behalf of the Hotel Fariones ***** we would like to thank you for your positive rating and feedback. We are thrilled to read that the room was comfortable and that the view from your terrace had excelled. We are also glad that it was convenient in having the beach directly situated infront of the hotel. We hope to get the opportunity in welcoming you back to the hotel. Both myself and team remain at your entire disposal for any future assistance required.Kind Regards,Harriet ThompsonGuest Experience ManagerHotel Fariones *****

Dear Guest,On behalf of the Hotel Fariones *****, we would like to thank you for taking the time to share your feedback with us. We greatly appreciate your valuable insights, and we are delighted to hear that you enjoyed the beautiful ambiance and well-designed areas of our hotel. Our reception staff takes pride in providing professional and attentive service, and it is heartening to know that they contributed to a welcoming atmosphere during your stay.We genuinely value your constructive feedback about the service in our bar and restaurants. We apologize for any inconvenience you experienced due to service errors, and we are committed to addressing this issue. We understand the importance of seamless and efficient service in these areas, and your comments will be taken into consideration as we work on improving our staff's familiarity with the systems. We are truly grateful that you still consider the Hotel Fariones ***** one of your favorite places for rest and recuperation. Your loyalty means a lot to us, and we are dedicated to making your future visits even more enjoyable. We look forward to welcoming you back, and please do not hesitate to contact us directly if you have any further feedback or specific concerns. Your satisfaction is our priority, and we are committed to providing you with an exceptional experience on your next stay.Kind Regards,Teodora Yurieva

Estimado Cliente,Muchas gracias por su comentario y puntuación máxima. Esperemos darle la bienvenida de nuevo pronto. Saludos cordiales, Zsuzsanna B. PovoraiGuest Experience TeamHotel Fariones*****

Dear Guest, On behalf of the hotel, we would like to thank you for rating our hotel with the maximum score. We are very pleased you had left feeling satisfied and content with your recent stay here with us at the Hotel Fariones *****. It would be our honour in greeting you once again at the Hotel Fariones ***** and our service remains for any future assistance needed.Kind Regards,Belinda CabreraThe Guest Experince TeamHotel Fariones*****

Dear Guest,On behalf of the Hotel Fariones***** we would like to thank you your feedback about your holiday with us. We are very happy to read that you had a perfect holiday thanks to the comfortable rooms and for the frendly and helpful staff. We are looking forward to welcome you back on your next stay on Lanzarote. Please remember that the Guest Experience Team is at your entire disposal to help you to plan your next stay. Kind Regards, Zsuzsanna B. PovoraiGuest Experience TeamHotel Fariones*****

Dear Guest, On behalf of the Hotel Fariones ***** we would like to thank you for your applauding review and positive rating. We are pleased to read that from the moment you had arrived you were attended to with excellence.. everything was spotless, the room was comfortable, everything was beautifully designed and the access was convenient having everything local and to hand. We will certainly pass on your kind words to all our staff and especially Caspar our egg man supplying everyone with the finest omlettes on a morning! We can only hope to get the opportunity in welcoming you back to the Hotel Fariones *****. Please do not hesitate to contact the Guest Experience Team for any assistance you may need. Kind Regards,Harriet ThompsonGuest Experience ManagerHotel Fariones *****

Estimado cliente, Muchas gracias por elegir a nuestro Hotel Fariones***** para pasar sus vacaciones en la isla de Lanzarote. Nos gustaría agradecerle la puntuación máxima y esperemos darla la bienvenida en nuestro hotel de nuevo pronto. El equipo de Guest Experience está a su entera disposición para todo lo que considera de interés. Atentamente, Zsuzsanna B. PovoraiGuest Experience TeamHotel Fariones*****

Dear Guest,On behalf of the Hotel Fariones***** we would like to thank you for taking the time to share your positive experience at our hotel. We are thrilled to read that our staff provided you with exceptional service and that you enjoyed our delicious food offerings and comfortable accommodations. Your recommendation means a lot to us and we look forward to welcoming you back in the future.Kind Regards from Lanzarote,Eimy VidalGuest Experience TeamHotel Fariones *****

Dear Guest, On behalf of the Hotel Fariones***** we would like to express our gratitude for such a nice feedback. We are happy to read that all our three restaurant has met your expectations. In our buffet we try to fulfil all our guests wishes providing an abundant breakfast and dinner. Erizo is a perfect mach for guests who would like to try some local cuisine and Kaori is the best choice to asian food lovers. We are happy to hear that you could have a relaxing holiday thanks to our beautiful gardens and many sunlounges to sunbath. We would like to thank you your nice words towards our staff, as always, we are happy to be at your entire disposal during your holiday. It would be a delight to see you again n your next holiday, may we remember you that please contact with the Guest Experience Team if you need any assist for your next holiday. Kind regards, Zsuzsanna B. PovoraiGuest Experience TeamHotel Fariones*****

Dear Guest, On behalf of the Hotel Fariones***** we would like to thank you your time and comment made. We are very pleased you had left feeling satisfied with and content with your recent stay thanks to our relaxing gardens and facilities provided by our hotel. Our staff does the best they can to make your holiday unforgettable, we will share your nice words with the. It would be a delight to welcome you back on your next holiday, please do not hesitate to contact the Guest experience Department in case any future assistance needed.Kind regards, Zsuzsanna B. PovoraiThe Guest Experience TeamHotel Fariones*****

Dear Guest, On behalf of Hotel Fariones***** we would like to thank you for sharing your comment and rating.We are pleased to know that you were able to enjoy our direct access to the beach and the proximity to local bars and restaurants.We hope to have the opportunity to see you again at the hotel.The Guest Experience Team remains at your entire disposal.Kind Regards,Eimy VidalGuest Experience TeamHotel Fariones *****

Dear Guest,On behalf of the Hotel Fariones***** we would like to thank you for sharing your rating.We look forward to welcoming you soon!Kind Regards,Eimy VidalGuest Experience TeamHotel Fariones *****

Dear Guest, On behalf of the Hotel Fariones ***** we would like to thank you for your 10 out of 10 rating. We are pleased our facilities and service had met your needs ensuring a satisfying holiday.We hope to get the opportunity in welcoming you back. Kind Regards,Harriet ThompsonGuest Experience TeamHotel Fariones *****

Chère Anne, Nous vous remercions d'avoir choisi l'Hôtel Fariones pour votre récent séjour à Lanzarote. Nous sommes absolument ravis de lire que vous avez apprécié le charme de nos installations, la qualité de notre offre gastronomique ainsi que le service de notre personnel. Nous espérons avoir la chance de vous recevoir à nouveau parmi nous et vous envoyons nos meilleures salutations de Lanzarote.

Dear Guest, On behalf fo the Hotel Fariones ***** we would like to thank you for your amazing review and rating. We are very pleased to read that you thought the located was convenient and that our staff were helpful with a smile. We hope to get the opportunity in welcoming you back to the hotel. For us there is nothing better than welcoming back familiar faces. For any future assistance requiered, please do not hesitate to contact the Guest Experience Team. Kind Regards, Harriet Thompson Guest Experience Team Hotel Fariones *****

Dear Guest, Thank you so much for booking your holidays with us and for your high score. We are glad to know that we have reached your expectations. We will keep working to get these results. We hope to welcoming you in our hotel once again soon. Very best regards. Guest Experience Department

Dear Guest, Thank you so much for your comment and for booking your holidays with us. We are delighted to know that you enjoyed our hotel. We keep working to give our clients the best experience. We hope to wellcoming you soon again. With kind regards. Bárbara Marichal Guest Experience Department.

Dear Laura, First of all, we would like to thank you for taking the time in leaving such a positive feedback. We are very pleased to hear that you enjoyed your stay here with us at the Hotel Fariones ***** and that our facilities met your needs. t will be a pleasure seeing you back and it goes without saying that we stay at your entire disposal for anything you may need. Kind regards, Marion Cange The Guest Experience Team Hotel Fariones *****

Dear Nathaniel, First of all we would like to thank you in contacting us and expressing your opinion during your recent stay at our hotel. We are very happy to know that the great majority of the services offered at the Hotel Fariones ***** have been to your liking and therefore encourages and motivates us to continue working and improving our processes to create unforgettable experiences. We are delighted to know that you had the best service experience in our hotel and that you value and speak so highly of our staff. Additionally we would like to thank you for your assessment of the pool facilities, atmosphere and decoration of the establishment. Regarding your comment about the location of your room, it is true that it is situated on the floor above the hotel reception and we were aware of the comment made regarding the noise caused on one of your evenings whilst the cleaning was being performed. We would like to inform you that as soon as we were made aware of this comment from one of our night reception team, we modified the cleaning hours to avoid further disturbance during your stay. In order to achieve optimal cleaning of the facilities and to make minimal disturbance for our guests, we clean the common areas from 6 o’clock in the morning. Having been said, this is the first comment we have received and shall we waiting if further modifications if needs be. Regarding the changes in the temperature of the shower, we were not made aware of this comment nor regarding any other discomforts with the room during your stay. In any case, we have checked the installation of the shower in the room you occupied and have changed the tap avoiding any possible future complications. We would of liked to have received this comment during the time you stayed with us in order to solve it and make your stay even more pleasant. Regarding the comment about the mattress, we are very sorry to hear that it was not to your liking. Our mattresses are not classified as soft mattresses, they are completely new and of the superior quality, just like the rest of the materials provided here at the hotel. The quality of the mattress is one of the positive aspects most commented by our clients, but neither the less we are sorry it has not been to your liking. In any case, if you had transmitted this comment to us during your stay, we could have arranged a topper to be put on the mattress and test if the hardness of the mattress was more assimilated to what you are familiar with. We also have alternative pillows and sheets ensuring our guests have optimal rest. As to our vegan gastronomic offer, firstly I would like to mention that we are aware of this aspect and are currently working on modifying our menus in order to improve and offer guests a wider variation. In any case, additionally to pasta and salads, we are always willing to make any type of preparation for all those who may have food intolerances of diety specifications. Once again we would lik

Dear Guest, We thank you for your comment. We are pleased that you enjoyed your stay at the Hotel Fariones ***** even we the small brealfast's inconvenience. We hope to welcoming you again in the future. We stay at your disposal in case you should require further assistance. Kind regards Aurore Gerard The guest experience team Hotel Fariones *****

On behalf of the Hotel Fariones *****, we thank you for your comment and rating. We hope to see you in an other occasion. We stay at your disposal for further information. Best regards Aurore Gerard The Guest Experience Team Hotel Fariones *****

Dear Guest, On behalf of all the staff here at the Hotel Fariones ***** we would like to thank you for your wonderful feedback. It is very satisfying to read that you had a pleasant stay with future plans of returning. The Guest Experience Team remain at your entire disposal. Kind Regards, Harriet Thompson Guest Experience Team Hotel Fariones *****

Dear John, On behalf of the hotel we would like to express our gratitude for such positive rating. We are very pleased you had left feeling satisfied and content with your recent stay here with us at the Hotel Fariones *****. It has been a pleasure to welcome you and we hope that we have fulfilled all your expectations. We hope to welcome you back once more. May we please remind you that our Guest Experience Team remain at your entire disposal for any future assistance needed. Kind regards, Marion Cange The Guest Experience Team Hotel Fariones *****

Cher Monsieur, Nous vous remercions pour votre commentaire et votre noation 5 sur 5. Nous sommes ravis que l'Hotel et ses facilités vous ont satisfaits. Nous espérons vous revoir prochainement et restons à votre entière disposition pour de plus amples informations. Cordialement Aurore Gerard The Guest Experience Team Hotel Fariones *****

Dear Patrick, We thank you for your 10 to 10 review. We are pleased to see that the Hotel Fariones ***** amd his facilities met your need. We stay at your disposal for further assistance, Best regards, Aurore Gerard The Guest Experience Team Hotel Fariones *****

Dear Mr. Hedley, On behalf of myself and all the staff here at the Hotel Fariones ***** we would like to thank you for an exceptional review. We are very happy to hear that both myself and colleagues made your stay welcoming and provided a high quality service. We have high hopes in welcoming you back to the hotel - hopefully the wait will not be too long. It goes without saying that the Guest Experience Team remain at your entire disposal. Kind Regards, Harriet Thompson The Guest Experience Team Hotel Fariones *****

We would like to show you our apreciation and thank you for your wonderful rating. We are pleased that our Hotel, the facilities and the buffet met your needs. We hope to get the chance in welcoming you back to the hotel. We remain at your entire disposal in case you should require any future assistance. Kind regards, Aurore Gerard - Guest Experience Team - Hotel Fariones *****

Dear Sandra, We would like to show our appreciation and thank you for the 10 out of 10 rating. We are pleased that you had a pleasant stay and that all our facilities met your needs. We have high hopes of meeting you again and welcoming you back to the Hotel Fariones *****. For further assistance please do not hesitate in contacting the Guest Experience Team for any future requirements. Kind Regards, Harriet Thompson The Guest Experience Team Hotel Fariones *****

Cher monsieur, Merci d'avoir pris le temps de rédiger votre commentaire. Nous sommes ravis que la plage et les jardins vous ont plus. Concernant les mesures sanitaires, nous vous remercions pour vos suggestions. Nous souhaitions cependant vous informer qu'au buffet, des gels hydroalcooliques sont mis à votre disposition pour toute désinfection. En tant qu'entreprise acquise à la cause de la protection de l'environnement, il nous est donc impensanle d'utiliser des gants en plastique à usage unique. Nous espérons cependant que vous avez apprécier votre séjour dans notre établissement et restons à votre disposition pour de plus amples informations. Cordialement, Aurore Gerard Guest Experience Team Hotel Fariones *****

Dear Guest, On behalf of the Hotel Fariones ***** we would like to thank you for your review. We are pleased to read that you had a pleasant stay here and that our facilities & services met your needs. We hope that we will get the opportunity to see you again. It goes without saying that the Guest Experience Team remain at your entire disposal. Kind Regards, Harriet Thompson The Guest Experience Team Hotel Fariones *****

Agradecemos su nota y esperemos veros una proxima vez en nuestro establecimiento. Quedamos a su disposición para más informaciones Aurore Gerard Guest Team Experience Hotel Fariones *****

Nous vous remercions pour votre confiance en notre hotel et votre fabuleuse note. Nous espérons vous revoir une prochaine fois dans notre établissement et restons à votre disposition pour tout autre nécéssité ou pour de plus amples informations Aurore Gerard Guest Experience Team Hotel Fariones *****

Dear Guest, On behalf of myself and all the staff here at the Hotel Fariones ***** we would like to thank you for your feedback regarding your recent stay. We are happy to read that you had a pleasant time. We shall take note of your comments and forward them onto the corresponding departments as we hope to strive and maintain a satisfactory establishment for both current and potential guests. We hope to get the chance in welcoming you back to the hotel. Our department remains at your disposal for any future assistance. Kind Regards, Harriet Thompson The Guest Experience Team Hotel Fariones *****

Dear Hotelguest, Firstly we would like to show our appreciation for such lovely, positive feedback. There is nothing we love more than to read that guests are having a pleasant stay here with us at the Fariones Hotel *****. It is important for us that guests find themselves relaxed and well cared for. We hope that you make a return in the near future as it would be our pleasure to have you back. It goes without saying, if you need anything at all please do not hesitate in contacting the Guest Experience Department. Kind Regards, Barbara Götz Guest Experience Fariones Hotel *****

Dear Mr. Kevin, We would like to thank you for choosing us to spend your holidays in Lanzarote. It is an honor to know that you had a fantastic time in our Hotel Fariones ***** We hope to welcome you back really soon, Kind Regards Ana Figuereo Guest Experience Hotel Fariones *****