Riader i Languedoc-Roussillon

«You are asking about the staff? There was nobody there when we arrived. I could not find my reservation number because of poor phone connection! It took us 15 minutes to check in and other guests were struggling too! Not a good system and Expedia should let us know that there nobody at the Hotel when you arrive, that we needed our reservation number, not just our names and to be ready for a machine.»

«This is a high-end destination place with a wonderful pool. However, if you have a pool, people will use it; if they use it, you need to have staff who can make sure it's clean and that there are enough towels. If you offer water, make sure the jug is full. As for the room, look at the photo in the website: even a standard room has a curtain over the bed to soften the harshness of the whiteness of the room... it's not too much to ask to have the actual room match the one in the photo... Finally, ...

«Vanskelig å få parkering, måtte betale noe som også var dyrt. Ellers så var det ikke engelsspråkelig i resepsjonen, noe som en må kunne forvente selv om en er i Frankrike.»