Hoteller i Lake Haven

«Check-in was extremely difficult at this property. I had called in advance to inform them that I would be a late check-in and got told that it was ok and hung up on. When I arrived, the reception had closed and noone was answering the phone number left so I had no information about my room until they called me back. The floor in the room was sticky and there were cockroaches. The bathroom was so tiny that it was hard to be inside and close the door. There was mould around the sink and the ...

«NOt bad , average»

«Ocean was directly outside our balcony. Really lovely.»

«Excellent staff and great value for money! Basic room but Basic has been done fantastically. Fantastic staff in the Restaurant attached (Mia the standout in the restaurant, Great Bloody Marys). »

«Room was a little stale smelling »

«The room and the common areas were cleaned everyday which made it a fresh space to walk into.»

«Excellent location, front desk stuff are amazing, esp Jessica and Ad. Rooms a little outdated »

«Flott plass med golfbane og fine anlegg. Resepsjonist ved innsjekk nevnte ikke at det ene bassenget var stengt samt at poolbar på det andre også var stengt, ble skuffet da vi så frem til å bestille noe kaldt å drikke ved bassenget.»

«Very helpful - and spacious accommodation »

«Lovey modern and comfortable room. Very quiet and perfectly situated for anything you need.»

«No . No Ocean View, however, I enjoyed the proximity of the property to the festival and the pool was very good.»

«Yes the air conditioning was perfect, we cooked on the outside bbq, had everything we needed »

«There are very basic amenities, no wifi, no hand towels, or lift. Towels were not fresh and had an odour. The whole place is run down, eerie and neglected. Staff are very nice though. »

«I checked in at 10:00pm after a long day of travel. Very loud music was coming into my room from the bar. I was told it would continue until about 3:00am. There were earplugs on the bedside table, which means to me they know it's a problem they have! It was late, I was exhausted, traveling alone, and nothing nearby had availability at an affordable price. I did not sleep at all. If I had known this would be happening I would never have booked!»

«Thank you Encore for 2 beautiful days. This is the second time coming. My parents throughly enjoyed their stay. I can’t fault this wonderful hotel. The staff are amazing and everything is a breeze. The rooms are neat and clean. »

«Absolutely disgusting walked in walked out.»