Dear Guest, Thank you very much for your kind feedback.It means a lot to know that you appreciated our high standards and comfortable rooms. Regarding the staff, thank you for sharing with us how you felt with the service, as we can use this comments to improve in the future.We look forward to welcoming you back for another memorable experience. Kind regards,Afonso Correia, Adjunto a Dirección en Prácticas/Assistant Manager Trainee

Estimado Christoffer,First of all, we greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Secondly, we are sorry to hear that the price of parking has been an inconvenience to you, as we always try to guarantee the best possible price for our guests. Our prices are based on the same line as other five star hotels in the area. This money goes towards the upkeep of the car park. We are sorry for the inconvenience. On the other hand, If you have any questions you can ask for information at reception and they will be happy to help you, or you can visit our Barceló app where you can find all the information about the hotel.Finally, we are also very pleased to read your complété satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. We look forward to welcoming you back.Best Regards,Uarda Gheziel Lachiri,Guest Experience Manager

Dear Jessica Pernilla, Thank you for sharing your review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back for another excellent experience with us. Kind regards, Carlos Limones, Assistant Manager

Beste Alexander,We danken u voor uw fijne feedback.We zijn blij te horen dat u de netheid van onze kamers en de algehele staat van Barceló La Nucía Hills als uitstekend heeft ervaren. Het verheugt ons ook dat onze service aan uw verwachtingen voldeed. We begrijpen dat onze locatie het gebruik van een auto vereist om de omgeving te verkennen en waarderen uw aanpassingsvermogen hierin.Wij waarderen uw feedback en hopen u een volgende keer opnieuw van dienst te kunnen zijn.Rebeca Domínguez, Guest Experience Manager

Dear Jenna,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.We hope to welcome you back to our hotel in the near future for yet another great stay.Best Regards,Ana Belén, Guest Experience

Dear Guest,Thank you for your positive feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back on a future occasion.Best regards,Afonso Correia, Adjunto a Dirección en Prácticas/Assistant Manager Trainee

Dear Michel, Thank you very much for your kind feedback.We are thrilled to hear that you had a perfect stay with us and found our rooms to be well-appointed and clean. Our team takes great pride in maintaining a high standard of cleanliness and service, so your kind words are truly appreciated. It's also great to know that you enjoyed our convenient location, allowing you to explore the beautiful surroundings and nearby attractions.Once again, thank you for your positive feedback, and we look forward to welcoming you back for another memorable stay.Best wishes,Aida Llausàs,Assistant Manager.

Dear Guest,Thank you for sharing your review.We are glad to hear that you found our room cleanliness, hotel condition, and room amenities to be satisfactory. It is always our goal to provide a comfortable and well-maintained environment for our guests. We apologize for any inconvenience you may have experienced during your stay and we are sorry that the service did not meet your expectations. We strive to provide excellent service to all our guests and we will take your feedback into consideration to improve in the future. Thank you for bringing this to our attention.We hope that you will consider returning to stay with us in the future.Kindest regards,Afonso Correia, Adjunto a Dirección en Prácticas/Assistant Manager Trainee

Dear Sandra,Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay.We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Once more we thank you for sharing your experience with us and look forward to serving you again soon.King Regards,Ana Belén,Guest Experience

Dear Ismeel,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics.We are delighted to see that you really enjoyed the beauty of our installations and pool. It is our intention to offer pleasing and clean accommodations so that our guests can still enjoy their vacation memories once they are back home.Once more we thank you for sharing your experience with us and look forward to serving you again soon.Kind Regards,Ana Belén, Guest Experience

Estimada Sra. Nancy,Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros.Nos complace haberle podido otorgar una grata experiencia en nuestro alojamiento y que nos haya dado por ello la máxima puntuación, cosa que le agradecemos.Por otro lado, agradecemos que destaque nuestro buen servicio y nos alegramos de saber que todo estuvo a su gusto.Será un placer volver a recibirle en su próxima visita. Un saludo muy cordial.Aida Llausàs,Assistant Manager.

Dear Guest,We are glad to receive such a positive review.The satisfaction of our guests is very important to us, and it was rewarding to receive your feedback. We are proud of the high standards we set for ourselves and this inspires us to continue maintaining our facilities to those standards.We look forward to welcoming you and your family on your next trip.Best wishes,Katerin Espinoza, Guest Experience Manager

Dear Anne, Thank you for sharing your review. Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves. We can't wait to see you on your next visit! Kind regards, Carlos Limones, Assistant Manager

Estimado José Manuel, Trabajamos a diario con entusiasmo para que nuestros huéspedes puedan gozar de una estancia inolvidable en nuestras instalaciones. Nos alegra que lo haya notado al punto de sentirse como en su casa, es esta sin dudas, nuestra mayor recompensa. En su próxima visita a La Nucia , nos gustaría muchísimo que volviera a brindarnos su confianza. A la espera de poder darle de nuevo la bienvenida, reciba un cordial saludo. Carlos Limones, Adjunto a Dirección