Hoteller i L'Alcassar

"The stay at this hotel started with 30 minutes in the reception. We got a “Trainee” that was checking us in. But his rudeness got us the impression that he had worked there too many years and was sick of he’s job. He also had coworkers around him that could helped him when they saw that he took too long checking us in. They saw that we had a baby under 1 year with us. Still, no assistance. A big issue at the check in was also that we booked a family room and paid extra for that. But on their system it was a normal room. So he said that this is something we should talk to hotels.com about. They don’t take responsibility for that. When we finally got the keys, he didn’t had the courtesy to tell us where we should go for our room. Still with the baby on our arms we had to go wrong before we figure out that our room was on the other side. This hotel is big. And after 30 minutes in the check in, it was not a nice experience to also look for our hotel room. We didn’t want that challenge. Other things to mention: the room was ok! Not the room we paid for, but nice bed and ok bathroom. The people working at the cafeteria was so nice! Also at the breakfast! But the food was not 4 stars. We came late, one hour before breakfast closed, so maybe that’s why the food tasted like it was from yesterday. Overall the hotel is big and has a nice pool area but everything screams that it needs a renovation. Old hotel but it has his charm. Except from the front desk. "

"Store og fine rom. Renslig, og hyggelig personale. Kun tre stjerner pga skuffende mat. All inclusive maten var vedlig ensidig, lite varierende og generelt ikke spesielt god i forhold til andre hoteller med buffeer. Lite sunn mat. "

"Overall great experience. Nice room and super friendly and helpful staff. The room/main-door was badly sound insulated, and we could hear people outside our room as if they were inside. But having a room at the end of the hallway made it so that we only were disturbed by it a few times over a weeks stay."

"Veldig bra hotel og veldig bra frokost 👍 Eneste er at det ikke var toalettbørste på badet og kjøpte en selv !"

"Fint ryddig og rent hotell med perfekt beliggenhet god mat og service vennlige folk ,kan spesielt anbefales folk som ankommer med bil til benidorm for hotellet har grei parkering ljeller"

"Veldig bra beluggenhet"

"Jeg har vært dette hotellet før, også like bra kvalitet som siste gangen. Vil komme å bo igjen neste gang."

"Litt slit hotell, men fine og flinke folk som jobber der!"