Hage

Anmeldelser av ROKU KYOTO, LXR Hotels & Resorts

5 out of 5
ROKU KYOTO, LXR Hotels & Resorts
44-1 Kinugasa Kagamiishi Kita-ku, Kyoto

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 16 av totalt 22 anmeldelser." "
Rangering på 8 − Bra. 3 av totalt 22 anmeldelser." "
Rangering på 6 − Grei. 2 av totalt 22 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 22 anmeldelser." "
Rangering på 2 − Forferdelig. 0 av totalt 22 anmeldelser." "

9,8/10

Renhold

9,0/10

Personale og service

10/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Chiyu og SAM DIMAS

Likte: Renhold og fasiliteter
nice
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Yelena

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
If you want to experience Zen, then this gorgeous hotel is for you. Absolutely perfect in every way.
Bodde her 5 netter i mai 2024

10/10 – Utmerket

shoko

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
とても素敵な雰囲気でゆったりと過ごせました。
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Aiden

Bodde her 1 natt i januar 2024
Svar fra Assistant Front Office Manager Takeshi Tsumura den 29. jan. 2024
Thank you very much for taking your precious time to post feedback regarding your stay. It is very important for us to satisfy our customers and we will always work to improve our services and to offer comfortable stay. We will welcome you again on your next visit to Kyoto.

10/10 – Utmerket

TSANG

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2023
Svar fra Assistant Front Office Manager Takeshi Tsumura den 30. jan. 2024
Thank you very much for taking your precious time to post feedback regarding your stay. It is very important for us to satisfy our customers and we will always work to improve our services and to offer comfortable stay. We will welcome you again on your next visit to Kyoto.

10/10 – Utmerket

Joel og Toronto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Serenity
Bodde her 2 netter i oktober 2023
Svar fra Assistant Front Office Manager Takeshi Tsumura den 31. jan. 2024
Thank you very much for taking time out of your precious time to give us your feedback on your stay. We are located in the Shozan Resort, where is wrapped in the beautiful scenery of the four seasons, and the Serenity of our hotel is one of the ways to have fun. We are very pleased to have received such a high evaluation from you this time. It would be much appreciated if you could please consider visiting us in other seasons as well. Thank you again for your kind words and looking forward to welcoming you back in near future.

10/10 – Utmerket

Phillip

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
You will not find a more luxurious experience in Kyoto
Bodde her 3 netter i oktober 2023
Svar fra Assistant Front Office Manager Takeshi Tsumura den 31. jan. 2024
Thank you very much for taking precious time of you to post such a wonderful comment regarding your stay. We are truly pleased to hear that you enjoyed luxurious experience with us. The positive comment from customers is the best reward for us.We will continue to strive each and everyday to deliver the highest quality of service to all the customer.Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Romkomfort
一見すると良いが。。
全体的には良い印象。欧米系のお客さんが多いせいか共用部分が寒すぎるくらいエアコンが効いてる。その為、風邪を引きました。 朝食について、2泊したがbuffetのメニューが一緒でした。そこらへんのビジネスホテルの方がよく考えてます。
Bodde her 2 netter i august 2023

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the property, such a good break from the city.
Bodde her 2 netter i august 2023
Svar fra Assistant Front Office Manager Takeshi Tsumura den 18. feb. 2024
Thank you very much for staying with us. We are very pleased to have received such a high evaluation from you this time. Also, the positive comment from customers is the best reward for us. We will continue to strive each and everyday to deliver the highest quality of service to all the customer.Thank you again for your kind words, and we hope to have another opportunity of welcoming you back in near future.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Amazing l, luxury hotel on the water with Spa, poo
Amazing l, luxury hotel on the water with Spa, pool and great places to eat. Very quiet. Great after speding a day in Kyoto. We spent 3 days there. I stayed at many hotel, this is one of the best ever.
Bodde her 3 netter i august 2023

10/10 – Utmerket

sachiko

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra アシスタントフロントオフィスマネージャー 津村 武史 den 31. jan. 2024
数あるホテルの中からROKU KYOTO, LXR Hotels & Resortsをお選び頂きましてありがとうございます。この度のご滞在に際し高評価を頂戴しまして誠に恐悦に存じます。現状に甘んじることなく、今後もより良いサービス、最高のおもてなしを目指して日々精進して参ります。貴重なお時間を割いてご宿泊ならびにご投稿頂きましたこと、改めまして重ねて御礼申し上げます。再びお出迎え出来ます日を一同楽しみにお待ち申し上げております。

6/10 – Grei

Chih Cheng

Bodde her 1 natt i november 2022

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Bodde her 2 netter i november 2022

8/10 – Bra

M.REZA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was great
Bodde her 2 netter i november 2022

10/10 – Utmerket

GITEUL

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
優雅な時間を過ごす事が出来ました。 また、行きたいと思います。
Bodde her 2 netter i august 2022

10/10 – Utmerket

DAIKI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2022

6/10 – Grei

tokujiro

Bodde her 1 natt i oktober 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
京都に広々とした空間
京都にこんなに広々とした空間があるとは驚きです!!
Bodde her 1 natt i oktober 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
アフタヌーンティ
開業間もない事もありある程度の事は目を瞑ろうと思いおじゃまさせてもらいました。 アフタヌーンティをいただきましたが、メニューに載っているものはもちろん飲み放題ですが、コーヒーが別料金なのはビックリしました。 そこまでメニューが多い訳ではないので、コーヒー位出してくれても良いと思いました。 それにティーが出てくるのが遅いです。 食べ物が出て来てからティがきたのは、初めてです。 でも、設備やロケーションなどは気に入ったのでまた伺おうと思います。
Bodde her 1 natt i september 2021
Svar fra レストランマネジャー 大津山顕 den 29. sep. 2021
投稿者さま この度はレストラン「TENJIN」をご利用いただき誠にありがとうございました。また、私どもの不手際によりご不快な気分にさせてしまい大変申し訳ございませんでした。私どもの準備不足により、本来温かいティーを提供したのちにお料理を提供するはずが、ティーの提供に大変時間が掛かってしまい結果としてはお料理よりあとにティーを提供する顛末となってしまいました。温かいティーを速やかにご提供するという本来当たり前のサービスを実践するよう仕組みの改善やトレーニングを実施しております。レストラン「TENJIN」としましては、投稿者様にまたご利用いただきたく心よりお願い申し上げます。この度は大変申し訳ございませんでした。