3 restauranter, frokost, lunsj og middag serveres, japanske retter

Anmeldelser av Hyatt Regency Kyoto

5 out of 5
Hyatt Regency Kyoto
644-2 Sanjusangendo-mawari, Higashiyama-ku, Kyoto, Kyoto

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 645 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 258 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 68 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 18 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 1000 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,2/10

Fasiliteter

9,2/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fint hotell, veldig god service og hyggelig betjening. God mat. Litt støy på rommet, dårlig lyddemping mellom rommene. Byttet rom og da ble det bedre. Totalt sett: anbefales!

10/10 – Utmerket

chris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff extremely helpful. Found information on restaurants site to see and ones to avoid.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall, a very pleasant experience from the incredible hospitality to the facilities. 3 dining options within the hotel most nights. There are a few small restaurants within walking distance of less than a kilometer, many within 2 kilometers. There are 3 temples very close by.
Bodde her 3 netter i mai 2024

8/10 – Bra

Marko og Miami

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet and spacioua. Great for families.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Luigi

Reiste med partner
Fantastic service
Bodde her 4 netter i mai 2024

8/10 – Bra

Tsuji

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Raquel

Reiste med partner
Likte: Renhold og fasiliteter
El servicio es bueno y la gente amable, el desayuno está rico, pero nada fuera de lo normal. La vista del cuarto al estacionamiento cuando nos iban a dar upgrade fue decepcionante. Esta bueno el hotel pero no lo repito
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Cheryl og hana

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice property. Great breakfast buffet but got very busy and staff could not keep up with drink orders or replenishing food. Helpful staff.
Bodde her 4 netter i mai 2024
Svar fra Hyatt Regency Kyoto den 6. mai 2024
Dear Cheryl,Thank you for taking the time to share your positive experience! We're glad to have met your expectations, we sincerely apologize for the challenges you encountered during your stay. Your insights are invaluable, and we appreciate your recognition of our efforts. Looking forward to your next visit.

10/10 – Utmerket

JINHUA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel staffs are very nice, room is very clean, breakfast buffet has lots of choices
Bodde her 4 netter i april 2024
Svar fra Hyatt Regency Kyoto den 6. mai 2024
Dear Jinhua, thank you for sharing your experience. Your positive feedback inspires us to continue delivering exceptional service.

6/10 – Grei

Sabina

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Hyatt Regency Kyoto den 29. apr. 2024
Sabina, we want to say thank you again for sharing your thoughts. We regret to hear that your stay did not meet your expectations. We hope for the chance to welcome you back for a much-improved experience.

10/10 – Utmerket

Phuong

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service at this hotel was amazing! From the moment we arrived, everyone made our family feel VIP. Our room was clean and spacious and we enjoyed the room service after a full day of sightseeing. They even gave us tickets to the temple next door and that turned out to be one of the nicest places we visited this trip. Thank you for the wonderful stay. 5 stars!
Bodde her 1 natt i april 2024
Svar fra Hyatt Regency Kyoto den 15. apr. 2024
We're thrilled to know that you had an outstanding stay at our Hotel. Your satisfaction is our top priority, and we look forward to welcoming you back on your next visit to Kyoto.

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was lovely and staff very helpful. Rooms were well appointed but the closet had bifold doors that were a little awkward to use. There was a geisha performance that was well done and complimentary.
Bodde her 4 netter i mars 2024
Svar fra Hyatt Regency Kyoto den 1. apr. 2024
Thank you for your feedback! We're glad you enjoyed your stay at our hotel. Your positive feedback motivates us to continue delivering outstanding service. See you again soon!

6/10 – Grei

Alexey og Nes Ziona

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Old style and hotel, TV was in Japanese, restaurants were fully booked, and we just wanted to have lunch, not sure I would stay again as other same class hotels provide better value for money
Bodde her 2 netter i mars 2024
Svar fra Hyatt Regency Kyoto den 1. apr. 2024
We're sorry to hear that your experience was not as expected. Your feedback is crucial for us to improve, and we'll use it constructively to address the areas of concern.

10/10 – Utmerket

Andrew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a wonderful 4-night stay at this hotel. The amenities are terrific and the location is excellent. We were able to walk to many sites from the hotel and train/bus service is very close to the hotel as well allowing for convenient access to explore all areas of the city.
Bodde her 4 netter i mars 2024
Svar fra Hyatt Regency Kyoto den 25. mars 2024
Dear Andrew, thank you for choosing to stay with us during your visit to Kyoto! We're thrilled to hear that you enjoyed our location and had a wonderful experience. We hope to welcome you back soon for another memorable stay!

10/10 – Utmerket

Kathleen og Waterford

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We weren’t sure of the property location, but it was easy to take a taxi to all our destinations. Staff was warm and welcoming and helpful. We stayed twice at this property. The first stay our room was in the main building. The second stay we were in the annex. We definitely prefer the main building.
Bodde her 1 natt i februar 2024
Svar fra Hyatt Regency Kyoto den 4. mars 2024
Thank you for your feedback! We're delighted that you had a wonderful experience at our hotel in Kyoto. Our team takes pride in creating memorable moments, and we're excited about the opportunity to host you again.

10/10 – Utmerket

Martin

Bodde her 2 netter i februar 2024
Svar fra Hyatt Regency Kyoto den 25. mars 2024
Thank you for the fantastic rating. We're thrilled that you enjoyed your time with us. If there's anything you'd like to share about your experience, we'd love to hear it.

10/10 – Utmerket

SALVADOR

Reiste med partner, Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Excellent service
Bodde her 4 netter i februar 2024
Svar fra Hyatt Regency Kyoto den 4. mars 2024
We're thrilled to know that you had a fantastic experience at our hotel! We look forward to hosting you again in the future.

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and amazing staff!
Bodde her 4 netter i februar 2024
Svar fra Hyatt Regency Kyoto den 23. feb. 2024
Hello Jennifer, we're glad to hear about your positive experience. It's fantastic that you enjoyed your stay in Kyoto. Our team is here to ensure every visit is special, and we hope to host you again soon!

2/10 – Forferdelig

Sang hui

Bodde her 3 netter i februar 2024
Svar fra Hyatt Regency Kyoto den 23. feb. 2024
We're sorry to hear about your disappointing experience. Your feedback is crucial, and we would appreciate the chance to understand more about what happened and work towards a resolution. Please get in touch with us directly.

10/10 – Utmerket

Kathleen og Waterford

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Hyatt Regency Kyoto den 23. feb. 2024
Thank you for the outstanding rating. We're pleased to have met or exceeded your expectations. If you have any specific feedback or requests, feel free to share. Looking forward to hosting you again.

10/10 – Utmerket

ryo

Reiste med partner, Forretningsreisende
Likte: Renhold og fasiliteter
Bodde her 2 netter i januar 2024
Svar fra Hyatt Regency Kyoto den 7. feb. 2024
Thank you for the perfect score. We're delighted to hear that your experience was top-notch. If there's anything you'd like to mention about your stay, we'd love to hear it. See you again soon!

10/10 – Utmerket

Pamela

Bodde her 6 netter i januar 2024
Svar fra Hyatt Regency Kyoto den 7. feb. 2024
Thank you for the outstanding rating. We're pleased to have met or exceeded your expectations. Looking forward to hosting you again.

10/10 – Utmerket

Fumiko og Redmond

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel is great! The staff are well trained and do a great job. I guess my only lingering thought I have is with Expedia and its pricing. I felt I was given one quote online but when we checked in, they gave us a higher price.
Bodde her 3 netter i januar 2024
Svar fra Hyatt Regency Kyoto den 15. jan. 2024
Thank you so much for the fabulous rating. We really appreciate your stay and sharing the word about us. We look forward to hosting you again soon!

10/10 – Utmerket

YOSHIKAZU

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Hyatt Regency Kyoto den 15. jan. 2024
Thank you so much for your 5-star ratings! We will share this with the rest of the team to let them know to keep up the amazing work!

10/10 – Utmerket

Itaru

Bodde her 1 natt i desember 2023
Svar fra Hyatt Regency Kyoto den 15. jan. 2024
Thank you for your rating! We are delighted to know that you enjoyed your stay with us and we hope to have you back soon.

10/10 – Utmerket

Sugihara

Reiste med partner, Reiste med en gruppe
Likte: Fasiliteter
Great food.
Bodde her 1 natt i desember 2023
Svar fra Hyatt Regency Kyoto den 8. jan. 2024
Thank you for sharing your positive experience! Kind regards, Hyatt Regency Kyoto

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We absolutely loved this hotel and would stay here again without hesitation. The staff was friendly and helpful, the breakfast was outstanding, the shower was one of the best we have experienced. We also enjoyed the Italian restaurant in the hotel. Easy bus access and a short cab ride to Kyoto station. There is a beautiful garden just on the other side of the hotel that was a hidden gem. We hope to come back some day.
Bodde her 4 netter i desember 2023
Svar fra Hyatt Regency Kyoto den 8. jan. 2024
It was a pleasure reading your positive review! We're thrilled that you had a great experience at our hotel. Your feedback encourages us to maintain our high standards of hospitality. We can't wait to welcome you back for another exceptional stay!Sincerely, Hyatt Regency Kyoto.

10/10 – Utmerket

YOUNGSHIN

Bodde her 1 natt i desember 2023
Svar fra Hyatt Regency Kyoto den 15. jan. 2024
Thank you so much for taking the time to rate us. We hope to have you back with us soon!

4/10 – Dårlig

Kwok Ho

Forretningsreisende
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
a bit of 'noisy' surprise
not sure why there was hammer noise starting around 1030, and kind reminder, the curtain wouldn't provide a full 'black out service'
Bodde her 2 netter i november 2023

10/10 – Utmerket

HOOSIK

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2023

10/10 – Utmerket

SHIGERU og minatoku

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
三十三間堂、京都国立博物館の目の前で、観光に便利である。サービスはハイアットグループの基準で訓練されており、スムーズであり、質も高い
Bodde her 1 natt i november 2023

10/10 – Utmerket

Yoichi

Bodde her 2 netter i november 2023
Svar fra Hyatt Regency Kyoto den 15. jan. 2024
Thank you for choosing to stay with us and for sharing your positive experience!

10/10 – Utmerket

Karl-Martin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schöne, helle und große Zimmer
Bodde her 6 netter i november 2023

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort
Attentive staff, rooms need a little updating
Hotel is located in the middle of most attractions but not next to other dining options. An amazing temple is next door. A helpful concierge was able to arrange a Michelin starred omekase on short notice (1-2weeks) which was nice. Rooms are bit tired with carpeting throughout with stains in some areas, also a bit on the smaller side but ok.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Lucinda og Hull

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a beautiful property with helpful staff. The concierge team was exceptional . They worked with me before my arrival and while I was there. A wonderful Italian restaurant and the loveliest bar. Professional people throughout.
Bodde her 6 netter i november 2023

10/10 – Utmerket

Dennis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent room but pricey for the overall experience. Loved the soaking tub with view. Excellent front desk, room and restaurant staff. Everyone was very friendly. The three in-house restaurants were excellent.
Bodde her 3 netter i november 2023

10/10 – Utmerket

Koichi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
チェックインから滞在中、レストランディナーから朝食、チェックアウトまで全て快適かつ完璧。 強いて言うならエレベーターが狭いのと、部屋にUSBポートがないことが気になった。 しかしながら素晴らしいホテル。
Bodde her 1 natt i november 2023

10/10 – Utmerket

Bryan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i oktober 2023

8/10 – Bra

KARANJIT

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ok. Location average
Bodde her 4 netter i oktober 2023

6/10 – Grei

Rosemary

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful hotel. Out of the noisy area around the Kyoto station. Good transportation options and options for food outside the hotel. My only concern was that realized I left some items in my room after checking out. When I arrived at my next location, I contacted the hotel and they could not locate them.
Bodde her 3 netter i september 2023

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2023

8/10 – Bra

Michael og Mission Viejo

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The room was very nice but the bathroom was weird. The step up area created an odd super low sinks, could easily touch the ceiling. Also the slight floor difference between the shower area and the sink area you could easily roll an ankle. Also, there were many spiders on the ceiling of the balcony, which also has a low ceiling which makes it easy for an average height person (I'm 5'10") to get spiders in their hair.
Bodde her 2 netter i september 2023

10/10 – Utmerket

LAM

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023

10/10 – Utmerket

mariacristina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tutto perfetto!
Bodde her 1 natt i august 2023

10/10 – Utmerket

iqbal

Good hotel
Bodde her 1 natt i september 2023

10/10 – Utmerket

Youngjoon

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023

8/10 – Bra

Bowen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really good
Bodde her 1 natt i august 2023

8/10 – Bra

Simon

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023

10/10 – Utmerket

Lisa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2023