Dear Siv, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are glad to hear that you enjoyed your stay overall. Well-known as the leading family hotel in the island, we believe everyone deserves a great time, especially the little ones!Our culinary team craft a tasty selections for the breakfast spread as well as the ala carte menu. We are pleased to know the breakfast experience is superb, yet the other menus were not quite as you're expected. If only you let us know directly, our team would have been able to assist you accordingly. Regarding food and beverage prices in the hotel, our pricing point remains competitive with other international 5-star resorts around Kuta and Bali in general. Daily promotions and happy hour are also available for guests to enjoy.Thank you for choosing us and we shall look forward to rocking with you again!Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Patrick, Thank you for staying with the Hard Rock Hotel Bali and for being our rock star on this trip. Appreciate your time in writing this feedback. I am sure my team will be very happy to hear the good news. Pleased to let you know that we will be commencing renovation of all Deluxe Rooms from September this year that will complete the full upgrades off all room types by 1st half of next year. All Deluxe Premium Rooms and Suites were completely renovated last year. Do keep in touch with us and if there is anything we can do for the next trip back to Bali do let us know. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

Dear Hanne, Thank you for choosing to stay with us. However we do apologize should we fall short in anyway. I certainly hope that you will stay in touch with us and come back and experience the new look in the future. We shall look forward to rocking with you again. Rockin' regards, Management of Hard Rock Hotel Bali

Dear Geir, Thank you very much for taking your time to rating us. We are so glad to read that you have enjoyed your recent stay with us at Hard Rock Hotel Bali. We will be looking forward to welcome you back. Rockin' regards, Management of Hard Rock Hotel Bali

Dear Alexander, I would like to thank you so much for staying with us at the Hard Rock Hotel Bali and for being our rock star on this trip. Your feedback is highly valued and will be shared with the team. Please accept my sincere apology for the shortcomings about the room and experience in our pool, however kindly to inform you that we do maintenance to our water pool in daily basis as per standard of safety and comfort reasons for the guest during their stay. We are renovating our rooms and will complete soon, also renewing many of our experiences and offers. So when you visit us again the vibe will be enhanced. Please stay in touch with us and check out our website for more value add benefits and special packages coming soon. We shall look forward to rock with you again. Rockin' regards, Management of Hard Rock Hotel Bali

Dear Steffen, thank you very much for taking your time to leave the 5 stars. You Rock. Stay tuned on our website and social media for upcoming events, promotion, and more. Rockin' Regards, Ian Kusuma Asst. Marketing Communication Manager

Dear Steve, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!Thank you and we will be looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

Dear Takuma, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!Again, thank you and we will be looking forward to welcome you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

Dear Belinda, Thank you for taking the time to share your memorable stay experience at Hard Rock Hotel Bali. There is nothing that can make us happier besides an ear-to-ear smile from guests who recently stayed with us and you are definitely one of them. You are a Rockstar!It has been a pleasure having you and we shall look forward to rocking with you again.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Muhammad Umer, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Shincy Kurian,Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate the review given. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali

Dear Rachel, Thank you for having taken the time to share your recent experience with us. As the leading family and entertainment hotel in Bali, every family member deserves a great time, especially the little ones! Referring to your feedback about expensive rate, our pricing point remain competitive with other international 5-star resorts around Kuta and Bali in general. We regret any shortcomings in reference to the room. Our "Juliet" balcony is very different from a regular balcony as expected, but enough space for 2 adults to stand outside to get some fresh air. The deluxe room is convenient for family of 2 adults and 2 kids with 32 m² size. In addition, bigger room and elevated amenities are available in the higher category. Once again, thank you for being with us and although we are not achieving our goal of providing you with a top notch stay, we do hope to have the opportunity to turn your experience around.Rockin’ regards,Management of Hard Rock Hotel Bali

Dear Symone, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We truly appreciate your kind compliments pertaining our facilities, especially the fantastic pool, tasty breakfast spread throughout your stay and the comfortable room. Our staff is truly the one who steal the spotlight and we glad to know you enjoy the amplified service by them. Thank you for being with us and we will be looking forward to welcoming you back soon for another rockin' stayRockin’ Regards,Management of Hard Rock Hotel Bali

Dear Shifeng,Thank you for staying at Hard Rock Hotel Bali and taking the time to share your enjoyable stay experience. In Hard Rock, music is our mantra so you can hear it everywhere, even underwater. We regret any shortcomings in referring to the room and we assure you that your feedback is taken with the utmost priority to improve our facilities. Thank you again and we hope to see you on another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Brandon, Thank you for choosing to stay with us and taking the time to share the feedback. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Jorge Luis Malaga, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are delighted to hear that you enjoyed your stay and truly appreciate your lovely words about us. We certainly hope we will be able to have you with us again as there is more to savour in the coming years ahead. Please stay tuned to our news and let us know if we can help in any way. We shall look forward to being with you in the future.Rockin' regards,Management of Hard Rock Hotel Bali

Dear Linda Rosa, Thank you for having taken the time to share your recent stay experience with us. We are delighted to know your lovely words about us. It is really appreciated. Recently, we welcome the new display of memorabilia collections from iconic artists as well as the newly renovated reception area. Just to name a few, we are going to revamp our Rock Shop, redesign Starz Diner restaurant and many more this year. Upon completion, these new features will be a fantastic lift up for an enjoyable stay experience.Thank you for choosing us and we shall look forward to being with you on another rockin' stay.Rockin’ regards,Management of Hard Rock Hotel Bali

Dear Oliver, Thank you for the review. We truly appreciate it. We have a magnificent array of breakfast spread which carefully created by our culinary team from international to local dishes in rotation. Pleased to learn our delectable food selections brings so much joy during your stay.It has been a pleasure having you and we are looking forward to welcome you back on another rockin' stay!Rockin’ regards,Management of Hard Rock Hotel Bali

Dear Matthew, Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!We will be looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

Dear SUDHEESH BALAKRISHNA,Thank you for choosing to stay with us and taking the time to give a rating. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Albrey, Thank you for taking the time to share your recent stay experience. Our team strives for excellence in everything they do when it comes to maintaining cleanliness. The dampness in the room does not reflect the standard we adhere to and we regret any shortcomings in reference to that. Your feedback is really appreciated as our team will inspect the room promptly and carry out further action to overcome the issue accordingly. We have a dedicated team that regularly tests the water quality routinely throughout the day and follow a strict pool maintenance schedule. Our pool is treated to national industry standards to ensure a safe and enjoyable experience for all of our guests.It is through your feedback that we can improve our services and set the bar for delivering authentic experiences.Thank you for choosing us and we do hope to turn your experience around when you visit Bali.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Anita, Thank you for choosing to stay with us and taking the time to share your feedback. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Nicole, Thank you for having your holiday at Hard Rock Hotel Bali. As the leading entertainment hotel in Bali, the Hard Rock brand caters to entertainment for everyone, channeling music and modern lifestyle into every elements of our hotel. The activities and hustle bustle within hotel premises may be overwhelming for some people, but our team strive for guest's convenience at most.Thank you for choosing us and we shall look forward to being with you on another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Roland,Thank you for having taken the time to share your impressions about us.As the leading entertainment hotel in Bali, the Hard Rock brand caters to entertainment for everyone, channeling music and modern lifestyle into every elements of our hotel. Our staff are valuable asset that we are so proud of and they go the extra mile to deliver amplified service. Like no other, our star studded facilities channels a rock star vibe for every guest to enjoy.Thank you for choosing us and we shall look forward to being with you on another rockin' stay!Rockin’ regards,Management of Hard Rock Hotel Bali

Dear George, Thank you for staying at Hard Rock Hotel Bali. We are delighted to know you enjoyed every bit of the holiday and pampered by our friendly staff who craft a memorable stay for you and the family. Our staff are valuable asset that we are so proud of and they go the extra mile to deliver amplified service.Thank you for choosing us and we shall look forward to being with you on another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Scott, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Kheng Joo, Thank you for staying at Hard Rock Hotel Bali and taking the time to share your kind review. Thrilled to learn the score given as it indicates you had a blast during your stay with us. Your kind compliment is highly appreciated and will be shared with our team, you are a Rockstar!It has been a pleasure of having you and we shall look forward to being with you in the future.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Yusliana Binte,Thank you for choosing Hard Rock Hotel Bali and taking the time to share your recent stay experience. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!It has been a pleasure having you and we will be looking forward to welcome you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

Dear Kirsten, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and our team here are looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Meryem,Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is so stunning and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear JONATHAN, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear MASAMI, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and you had a great time by the pool while strolling around our large premises.It has been a pleasure having you and we are looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Rachel,Thank you for taking time to share your recent stay with us. We are pleased to learn your wonderful compliments towards our family friendly facilities and how our hotel is a perfect choice for an enjoyable family travel. In Hard Rock, we believe every family member deserves a great time, especially the little ones. It has been a pleasure having you and we are looking forward to welcome you and your beautiful family soon for another rockin' holiday!Rockin’ regards,Management of Hard Rock Hotel Bali

Dear Han-ni, Thank you for the given score. In Hard Rock, we strive to deliver unparalleled 5-star service to our guests and it is so delightful to know you had a great time with us. You are a Rockstar!It has been a pleasure having you. We will be looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards, Management of Hard Rock Hotel Bali

Dear Alev,Thank you for taking the time to share your recent experience. Regret to learn your stay was not live up to the expectations. After checking backstage, our team managed to assist you twice in regards to inconveniences at bathroom and if you had raised your concerns regarding the unpleasant odor, we are sure our team could have helped you in any way.Hard Rock Hotel Bali thrive to improve in all aspects as guests' convenience is our utmost importance. Just to name a few, we planning to revamp our Rock Shop to offer a better shopping experience, construction of ramp on the main pool stairs which specifically designed to accommodate prams, wheelchairs and redesign Starz Diner restaurant and followed by Sunset Point transformation into permanent breakfast area. Upon completion, this will be a fantastic lift up for an enjoyable stay experience.Thank you for being with us and we do hope to have the opportunity to turn your experience around.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Mat, Thank you for staying with us and we are glad that you enjoyed your stay despite some challenges you faced. Your positive feedback towards our facilities and friendly staff is greatly appreciated. Regret to know your overall holiday was not fully enjoyable in certain areas. During high season period, the hassle in hotel premises especially pool can be very high and may overwhelming for some guests. We sincerely apologize for the inconvenience you had upon check in. In the meantime of waiting your room to be ready, our team provide a room for your family to take a break and enjoy the facilities. It is through your feedback that we can improve our services and set the bar for delivering authentic experiences.Given the featured amenities, our Loft Room is a perfect choice for family with teenagers or friends traveling together. Should the 3 Queen Bed layout does not suit you well especially in terms of privacy, we suggest guests to book 2 rooms or more. Line up activities are carefully prepared by our Vibe team, especially at pool with schedule that display each game. As our commitment to provide entertainment for all ages, range of games are designated to ensure all guests enjoy the game of choices accordingly. Thank you for being with us and should you consider a return visit to Hard Rock Hotel Bali, we are available at your fingertips to assist you and plan a much more convenient stay.Rockin’ Regards,Management of Hard Rock Hotel Bali

Dear Amer, Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are glad that you enjoyed your stay overall. Do stay tuned to our news and let us know if we can be of service for the next trip back to Bali. We shall look forward to welcoming you back with us again.Rockin' regards,Management of Hard Rock Hotel Bali

Dear Junhwan,Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Leon Libardo Navia,Thank you for having taken the time to share your recent experience at Hard Rock Hotel Bali. We are glad that you enjoyed your stay overall. We truly appreciate your feedback and do stay tuned to our news. Thank you for choosing us and we shall look forward to being with you in the future.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Sun Helen, Thank you for having you precious holiday with us. As the leading entertainment hotel in Bali, the Hard Rock brand caters to entertainment for everyone, channeling music and modern lifestyle into every elements of our hotel. We highly encourage all guests to have fun with our line up of activities and facilities, especially the little ones. It's great to know you enjoyed every bit of it.Thank you for being with us and we are much looking forward to welcome you back for another rockin' stay!Rockin’ regards,Management of Hard Rock Hotel Bali

Dear Silvia, Thank you for having your holiday at Hard Rock Hotel Bali. We are delighted to know you enjoyed most of the time at our fantastic pool and pampered by our friendly staff who craft a memorable stay for you and the family. Thank you for choosing us and we shall look forward to being with you in the future.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Rana, Thank you for staying with us and taking time to share your recent stay experience. Regret to learn your stay was not up to the satisfactory.After checking backstage, we discovered that our team had met you directly in the room once you raised the concern about the room being dirty. In the meantime, while our team prepares another room to move-in, we are looking forward to meet you at the reception. However, you did not approach the reception to meet our team regarding confirmation to move the another room and we did not hear anything from you either. We regret for falling short of our aim in providing you with an exceptional stay and we do hope to have the opportunity to turn your experience around. Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Caroline,Thank you for having your holiday at Hard Rock Hotel Bali. We are delighted to know you enjoyed the rock star atmosphere and pampered by our friendly staff who craft a memorable stay for you and the family. As the leading family and entertainment hotel in Bali, we believe every family member deserves a great time with the line up activities, especially the little ones! Thank you for being with us and we shall look forward to being with you in the future.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Rose, Thrilled to learn the perfect rating as it shows you had a blast during your stay with us. Our band members are the best! They are the heart and soul of Hard Rock Hotel Bali. Your kind compliments are highly appreciated and will be shared with our team. You are a Rockstar!We are so pleased to learn such a heartwarming review of yours and looking forward to welcome you back for another rockin' holiday!Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Sumit Kumar,Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is enjoyable and looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Mehdi, Thank you for choosing to stay with us and taking the time to share your recent experience. We are delighted to know that the overall stay experience is so enjoyable. We are looking forward to welcoming you back soon for another rockin' stay.Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Matthew, We were blown away by your kind and sweet review of your recent stay with us. The incredible feedback from every guest truly drives us to provide an experience that is second to none. We are looking forward to welcome you back soon on the stage!Rockin' regards,Management of Hard Rock Hotel Bali

Dear Winston, Inspired by the family's happiness, we believe everyone deserves a great time and our team is here to craft a memorable stay for you. We are thrilled to know you enjoyed the location where the iconic Kuta beach and nearby shopping attractions can be reached by walking distance. It has been a pleasure of having you and we are looking forward to welcome you and your beautiful family back soon for another rockin' stay!Rockin' Regards,Management of Hard Rock Hotel Bali

Dear Kamal, What a pleasure to learn your feedback about our staff. Our band members are the heart and soul of Hard Rock Hotel Bali that we are so proud of and they are willing to go the extra mile to deliver amplified service.Thank you for being with us and we are looking forward to welcome you back on the next rockin' holiday!Rockin' regards,Management of Hard Rock Hotel Bali