Resepsjon

Anmeldelser av Hotel M29

4 out of 5
Hotel M29
ul. Miodowa 29, Kraków, malopolskie

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 30 av totalt 46 anmeldelser." "
Rangering på 8 − Bra. 11 av totalt 46 anmeldelser." "
Rangering på 6 − Grei. 2 av totalt 46 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 46 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 46 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Justyna den 10. feb. 2024
Dear Guest,Thank you for choosing Hotel M29 and rating your stay.We look forward to your next visit.Best regrads,Hotel M29 Team

10/10 – Utmerket

Vidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjempeflott hotell
Veldig bra, gode senger, rent og ryddig, stort utvalg i frokostbuffeten, god service, veldig gode i engelsk, kommer gjerne tilbake
Bodde her 4 netter i februar 2020

10/10 – Utmerket

Frank

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The service was excellent. The hotel is in a location that is convenient for getting about on foot.
Bodde her 4 netter i februar 2024
Svar fra Justyna den 10. feb. 2024
Dear Frank,Thank you for choosing Hotel M29.We are glad that you have appreciated our quality service and central location.We look forward to your next visit.Best regrads,Justyna Organek Hotel M29

10/10 – Utmerket

Anne Marie

Reiste med en gruppe
Likte: Fasiliteter
Location of Hotel is excellent, easy access to all areas of Krakow. Rooms are well maintained and staff are amazing. Highly recommend and would stay again
Bodde her 5 netter i september 2023
Svar fra Justyna den 15. sep. 2023
Dear Anne Marie,Thank you for choosing Hotel M29.We are grateful for your kind words about your stay.It is wonderful that you have enjoyed your room.Thank you for your recommendation. We look forward to your next visit.Best regards,Justyna Organek Front Office Manager

8/10 – Bra

GILAD

Bodde her 1 natt i august 2023
Svar fra Justyna den 30. aug. 2023
Dear Gilad,Thank you for choosing Hotel M29 and leaving high rate.We look forward to your next stay.Best regards,Justyna Organek Front Desk Manager

10/10 – Utmerket

Gordon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel in great location
Bodde her 4 netter i juni 2023
Svar fra Justyna den 19. juli 2023
Dear Gordon,Thank you for choosing hotel M29.It is wonderful to read that you had an amazing stay and our central location was perfect for exploring city.We look forward to your next visit.Best regrads,Justyna Organek Front Office Manager

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great property in the heart of the Jewish district. Very walkable, close to many great restaurants and stores. Will be back during my next stay in Krakow. Rooms clean, safe area.
Bodde her 4 netter i mai 2023
Svar fra Justyna den 17. mai 2023
Dear Jessica,Thank you for choosing Hotel M29. We are glad that you found your stay to be pleasant and satisfactory. It is wonderful that you found our central location to be perfect for you. We hope that you will return to our hotel soon.Kind Regards,Justyna Organek Front Office Manager

6/10 – Grei

Aharon

Bodde her 1 natt i mai 2023
Svar fra Justyna den 12. mai 2023
Dear Ahron,Thank you for choosing Hotel M29 and leaving review.Hopefully, we will be able to see you again sometime in the future!Best regards,Justyna Organek Front Office Manager

8/10 – Bra

Tom

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2023
Svar fra Justyna den 12. mai 2023
Dear Tom,Thank you for choosing Hotel M29 and leaving high rate.We look forward to your next stay.Best regards,Justyna Organek Front Office Manager

10/10 – Utmerket

Joe

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel, will come back
Bodde her 1 natt i mars 2023
Svar fra Justyna den 15. mars 2023
Dear Joe,Thank you for choosing Hotel M29. It is a pleasure to read that your stay was satisfying.You are always welcomed, if you would like to visit us again! Kind regards, Justyna Organek Front Desk Manager

6/10 – Grei

Stephanie

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Property is in an excellent location, so close to many good restaurants and walkable to the Old Town. The room looks different to pictures, not as comfy. We were at the front of the hotel with bright light shining in our window and you could hear running water clearly through the night. The hotel also seems to be quite "anti-Expedia" which means I think we might have been allocated a room at the front (noisy at times), next to elevator (also a little noisy) - even their wifi password was "bookdirect" - it didnt' make me feel welcome
Bodde her 3 netter i mars 2023
Svar fra Justyna den 8. mars 2023
Dear Stephanie,Thank you for choosing Hotel M29.It is wonderful to read that you found our central location to be excellent.Depending on availability and preferences, we are able to change the room to the one facing the backyard (standard rooms/superior rooms) or on the upper floor.All our rooms have blackout curtains and all Deluxe rooms have view to Miodowa street.It saddened us to read that you had not felt welcomed during your stay - we treat all our Guest equally. We are small, boutique hotel, and we put satisfaction of our Guest firstly.Nevertheless, we hope to see you again in Krakow, please feel welcomed.Best regards,Justyna Organek Front Desk Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulous staff
Fabulous friendly staff welcomed us to the hotel and looked after us in the bar each evening. We will return to the hotel. Only complaint is the sound made in the running water from other rooms is so loud wakes you up .
Bodde her 4 netter i desember 2022
Svar fra Justyna den 13. des. 2022
Dear Guest, Thank you for choosing Hotel M29. We are glad that you have enjoyed your stay. Thank you for appreciating our staff services - we do our best to make you feel welcomed and comfortable during stay. We look forward to your next visit. Best regards, Justyna Organek Front Desk Manager

10/10 – Utmerket

Sathid

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022
Svar fra Justyna den 30. okt. 2022
Dear Sathid, Thank you for choosing Hotel M29. We are glad that you have enjoyed your stay. We look forward to your next visit. Best regards, Justyna Organek Front Desk Manager

8/10 – Bra

Nathaniel Nahir

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Prisvärt och bra standard. Bra bemötande och trevlig personal. Nära till restauranger och gamla stan en 10 min promenad till shopping
Bodde her 3 netter i oktober 2022
Svar fra Justyna den 11. okt. 2022
Dear Nathaniel,Thank you for choosing Hotel M29!Please accept many thanks for appreciating work of our staff. We hope that our central location has helped you discover Kraków.We look forward to your next visit.Best regards,Justyna Organek Front Desk Manager

10/10 – Utmerket

Nathalie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
EXCELLENT
Excellent séjour de deux nuits dans cet hôtel irréprochable : décoration, propreté, petit-déj, accueil, emplacement... Les chambres sont spacieuses. Calme. Super bien situé. Excellent rapport qualité:prix.
Bodde her 2 netter i oktober 2022
Svar fra Justyna den 11. okt. 2022
Dear Nathalie,Thank you for choosing Hotel M29!We are grateful for kind words about our rooms. It is wonderful to read that you have enjoyed our location and interior design.We look forward to your next visit.Best regards,Justyna Organek Front Desk Manager

10/10 – Utmerket

Kelly

Bodde her 15 netter i september 2022
Svar fra Anastasiia Shyian den 26. sep. 2022
Dear Kelly,We would like to thank you for such a high rating. For us, there is no greater happiness than satisfied Guest. We look forward to seeing you again.Best regards,Hotel M29

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service og romkomfort
My experience was truly horrendous. In addition to the door being broken, the smell of breakfast entering our room at 5am everyday, the staff were incredibly unpleasant and unhelpful. I would recommend people stay away.
Bodde her 4 netter i september 2022
Svar fra Justyna den 26. sep. 2022
Dear Guest,We are very saddened to read that you have not enjoyed your stay.Our staff did our best to help you solve situation with multiple reservation (all of them were non-refundable) you made for the same dates on Expedia, Booking and our website.We have cancelled two reservations made on our direct website free of charge.We have contacted Expedia a few times about your non-refundable reservation since payment was charged by Expedia (not Hotel M29) to help you with refund.We apologize for inconvenience with ventilation (our kitchen staff starts work at 6:00 am).Thank you for remark on the door - our technical staff have checked it - it works correctly. The door signals that it has been closed incorrectly.We hope that despite this small inconveniences you had a lovely time in Kraków.Best regards,Justyna Organek Front Desk Manager

10/10 – Utmerket

Daniel

Likte: Renhold
Bodde her 1 natt i september 2022

10/10 – Utmerket

Anne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A really lovely hotel offering a touch of luxury
Bodde her 3 netter i august 2022
Svar fra Justyna den 26. aug. 2022
Dear Anne,Thank you for staying in Hotel M29.It is wonderful to read that you have enjoyed your time in Kraków and our service have met your expectations.We look forward to your next visit.Best regards,Justyna Organek Front Desk Manager

10/10 – Utmerket

Adam

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient and lovely experience.
Bodde her 5 netter i juli 2022
Svar fra Justyna den 19. aug. 2022
Dear Adam,Thank you for staying in Hotel M29!We are very grateful for your kind words.We look forward to your next visit.Best regards,Justyna Organek Front Desk Manager

8/10 – Bra

Sara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi hade ett rum på bottenplan ut mot gatan vilket var väldigt störande pga av alla ljud utifrån. Annars var allt väldigt bra.
Bodde her 3 netter i juli 2022
Svar fra Justyna den 19. aug. 2022
Dear Sara,Thank you for choosing Hotel M29!We are very grateful for your kind words. Some of standard rooms are on the ground floor. Kazimierz disctrict is a save place but if you prefer higher floor please send request to our Front Desk Officer.We look forward to your next visit.Best regards,Justyna Organek Front Desk Manager

10/10 – Utmerket

Peter

Bodde her 3 netter i juni 2022
Svar fra Justyna den 11. juli 2022
Dear Peter, Thank you for staying in Hotel M29! We are glad thatyou have enjoyed your stay and you rate it 10/10. Hopefully you will visit us again! Best regards, Justyna Organek | Front Desk Manager

10/10 – Utmerket

KELLY

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 14 netter i mai 2022
Svar fra Justyna den 12. juni 2022
Dear Kelly, Thank you for visiting us again! We hope that your business stay was comfortable and enjoyable. We are looking forward to your visit in July! Best regards, Justyna | FO Manager

10/10 – Utmerket

Elisabeth

Bodde her 3 netter i mai 2022

10/10 – Utmerket

Jamie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel M29
The room was very clean and Modern, we had an amazing stay there and the facilities were all top class, will definitely return.
Bodde her 3 netter i april 2022
Svar fra Justyna den 5. mai 2022
Dear Jamie, Thank you for staying with us! We are glad that you have found our rooms clean and you have enjoyed our interior design. We hope you had a great stay and you will be back soon! Best regards, Justyna Organek | FO Manager

2/10 – Forferdelig

Aaron

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Hotel staff is rude. Servie is terrible. Absolutely no parking from the hotel. Restaurant at Hotel smells up entire room
Bodde her 4 netter i mars 2022
Svar fra Justyna den 4. apr. 2022
Dear Aaron, We are very saddened that you have not enjoyed your stay. You have stayed with us for four days after check in and you have visited our restaurant several times. We are very surprised that you are unsatisfied because during stay and checkout you seemed very happy with our services. Our staff even offered you free late check out, and then they have extended checkout time for a second time. On the first day of your stay there was smoke detected in your room and it triggered fire alert in the hotel. Our staff has come to your room to check if you are safe and if there is a fire hazard - as it is our legal duty. Our receptionist has informed you that all of our rooms are non-smoking and it is forbidden to smoke in the hotel - you can get a fine or be expelled from hotel. Making reservation and signing registration card is a roof that you agree to our terms and conditions. There is a place in our patio for smoking. We are sorry that this rule have ruined you impression of your whole stay. We care about comfort and health of all our guests. We humbly apologize if our staff was unfriendly or disrespectful while explaining those rules. We hope that you had great stay in Kraków despite this incontinence. Best regards, Justyna Organek | Front Desk Manager

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, excellent and attentive staff and good location - would highly recommend
Bodde her 2 netter i mars 2022

10/10 – Utmerket

Jarmo

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kaverimatka
Hotellin sijainti hyvä, rauhallinen alue, hyvä aamiainen ja palvelu hotellissa.suosittelen…
Bodde her 3 netter i mars 2022
Svar fra Justyna den 13. mars 2022
Kiitos paljon ystävällisistä sanoista. Olemme iloisia, että nautit vierailustasi. Terveisiä, Justyna Organek | Vastaanoton johtaja

10/10 – Utmerket

Kelly

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect location. Very friendly staff.
Bodde her 14 netter i februar 2022
Svar fra Justyna den 23. feb. 2022
Dear Kelly, It was wonderful to host you again! Please accept many thanks from all of our staff — it was a pleasure to serve you. We hope that you will visit us again during your next business trip to Kraków or vacation. Best regards, Justyna Organek Front Desk Manager

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A most relaxing stay
A welcome relaxing mini break in pretty stressfull times. Lovely hotel with great staff.Nothing was too much trouble.
Bodde her 5 netter i januar 2022
Svar fra Justyna den 23. feb. 2022
Dear Paul, Thank you for staying with us! We really appreciate your kind words. We hope that you will visit us again! Best regards, Justyna Organek Front Desk Manager

8/10 – Bra

Lucindy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Really enjoyed my stay at this hotel very comfortable rooms and a very good breakfast a very good area and easy to find everything.
Bodde her 3 netter i november 2021

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Κρυφό διαμάντι
Πολύ καλό ξενοδοχείο , το δωμάτιο μεγάλο , καθαρό και άνετο ,τελεία ηχομόνωση και θέρμανση , πολύ καλό πρωινό και για το βράδυ πολύ ωραία πιάτα- λίγα και καλά - έχεις και την ευκολία για ποτό ,τώρα η θέση του ξενοδοχείου είναι τέλεια ,πολύ κοντά σε νυχτερινή ζωή στην εβραίικη πλατεία και στα 15 λεπτά απο τα βασικά αξιοθέατα της πόλης , η τιμή του στα 95 για τρίκλινο με πρωινό ....θα ξαναπήγε να...
Bodde her 3 netter i oktober 2021

10/10 – Utmerket

Ori

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing boutique hotel in the jewish quarter
Perfect location both at Krakow and within Kazimierz. very comfortable bed. great breakfast. friendly helpful staff. stylish room.
Bodde her 3 netter i september 2021

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
La situation, le petit déjeuner et le service étaient très bien
Bodde her 7 netter i august 2021

10/10 – Utmerket

Jakob

Bodde her 3 netter i juli 2021

10/10 – Utmerket

Klaudiusz

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2020

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I recently stayed at the hotel for 3 night with a friend. The hotel staff were incredibly helpful and showed grear local knowledge giving us recommendations on both food/drink and also where was worth a visit. They were also efficient in organising our transfers to/from the airport. The hotel itself was clean and modern. Breakfast options were good. The location was good and we walked everywhere, nearby were plenty of good cafés, restaurants and bar's. Would highly recommend.
Bodde her 3 netter i juli 2020

4/10 – Dårlig

Verifisert reisende

Bodde her 4 netter i mars 2020

10/10 – Utmerket

Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent place
Fantastic stay, beautiful hotel, friendly staff and great service
Bodde her 5 netter i februar 2020

10/10 – Utmerket

Luca

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brand new hotel in the heart of Krakow
Brand new hotel in the heart of Kazimierz. Rooms are comfortable and well designed, the position is top (one of the best streets in Krakow), breakfast is very good and varied. Also, and this is not usual for hotels, the restaurant is very good and offers a small but curated menu. Definitely recommended.
Bodde her 2 netter i mars 2020

10/10 – Utmerket

regina og Madrid (España)

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel con una muy bonita decoración, habitaciones ámplias y muy cuidadas y una atención excelente. La situación es muy buena. Muy recomendable!!!
Bodde her 3 netter i februar 2020

8/10 – Bra

Carola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2020