Dear Alex,Thank you for your review! We're delighted our staff provided excellent customer service by accommodating your early check-in. We hope you had a pleasant stay and look forward to welcoming you back in the future!Sugar Marina Team

Dear James Edward,Thank you for your perfect score! We're thrilled you had a great experience. We look forward to welcoming you back.Sugar Marina Team

Dear David,Thanks for your review! We're glad you enjoyed the room, pool, and nearby restaurants. Hope to see you again soon!Sugar Marina Team

Dear Roger ,Thanks for the review! We're glad you enjoyed your stay and found our room and balcony acceptable. It's great to hear you appreciated the quiet location and nearby restaurants. We hope to welcome you back again soon.Sugar Marian Team

Dear Angelika,Thank you for your feedback. We're sorry to hear that you felt the rooms were overpriced. We'll take your comments into consideration to ensure a better value for our guests in the future. We hope to have the chance to welcome you back and improve your experience.Sugar Marina Team

Dear John,Thanks for sharing your experience! We're glad you enjoyed our pool room. We apologize for the inconvenience regarding the water temperature, and we'll work on addressing this issue. As for the gym, we appreciate your feedback and will consider adding more equipment to enhance the fitness experience for our guests. We hope to have the opportunity to welcome you back in the future!Sugar Maraina Team

Dear Adrian,Thank you for the perfect score! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Sugar Marina Team

Dear Rafal,Thanks for your feedback! We're glad you liked the location. If you have any suggestions for improvement, feel free to share. We hope to see you again soon!Sugar Marina Team

Dear John,Thanks for your review! We're thrilled to hear that you enjoyed your stay with us. We're delighted that our quiet location, comfortable rooms, refreshing pool, and delicious breakfast buffet met your expectations. We look forward to welcoming you back if you're ever in the area again. Safe travels!Sugar Marina Team

Dear Therese,Thanks for sharing your experience! Sorry to hear about the noise issue. We'll check into that to ensure a quieter stay next time. Can't wait to host you again soon!Sugar Marina Team

Dear Jeanne,Thanks for sharing your experience! Sorry to hear about the hiccups during your stay. We'll address the check-in delay and ensure a smoother process. Apologies for the blow dryer misunderstanding. On a brighter note, glad you liked the beach amenities and the pool. We'll take your breakfast feedback on board. Can't wait to host you again for a better experience!Sugar Marina Team

Dear Zach,Thanks a million for the awesome review! Thrilled to be the best choice of your trip. Super stoked you loved our customer service and found the villa beautiful. Can't wait to welcome you back for more amazing stays!

Dear Sara,Awesome to hear you loved the location! We're stoked you enjoyed it. Can't wait to welcome you back for another great stay.Sugar Marina Team

Dear ma luz ,Thank you for the perfect score! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Sugar Marina Team

Dear Guest,Thanks for the awesome feedback! Thrilled you found us good value with a convenient location. Appreciate the shoutout on the modern vibes and the free water/WiFi perks. Sorry about the bathroom vibes and street noise, we'll look into it. Hope to host you again soon!Sugar Marina Team

Dear Matthew,Thanks a million for the solid 5 out of 5! Delighted you had a top-notch experience. Can't wait to welcome you back!Sugar Marina Team

Dear Yessenia,Thank you for the perfect rating! We're thrilled you had a 5-star experience. We hope to welcome you back soon.Sugar Marina Team

Dear Pegah ,We're sorry to hear about your experience. We value your feedback and would appreciate more details to address any concerns you may have had during your stay. Please feel free to share more information so we can improve.Sugar Marina Team

Dear Susan,Thank you for choosing Sugar Marina for your stay and for taking the time to share your positive experience. We're delighted to hear that you loved your stay, found our rooms very clean, enjoyed our excellent service, appreciated our great location, and had a wonderful time at the pool.Your recommendation means a lot to us, and we look forward to welcoming you back for another fantastic stay.Sugar Marina Team

Dear Julia Isabel,Thank you for your feedback. We apologize for the inconvenience caused by the construction noise. We're glad you found the bed comfortable and the room clean. If you decide to stay with us again in the future, we'll do our best to ensure a quieter experience.Sugar Marina Team

Dear Daniel,Thank you for your perfect 10-star review! We're thrilled to hear you had an exceptional experience. Looking forward to welcoming you again.

Dear Angelina,Thank you for choosing to stay with us and taking the time to share your experience. We're thrilled to hear that you enjoyed our excellent hotel, convenient location, and the lovely cliffside view from your room. It's great to know that you found the room clean and spacious, with a well-equipped balcony.Your feedback is valuable to us, and we appreciate your insights on the room amenities. We're pleased that you had the chance to enjoy our pool area on the first floor and the small gym on the third floor.We hope to have the pleasure of hosting you again on your future visits to Sugar Marina Hotel CLIFFHANGER Aonang.

Dear Stephannie,We sincerely apologize for the inconvenience you experienced during your stay. Your feedback is extremely valuable to us, and we are sorry that the bathtub arrangement in the one-bedroom unit did not meet your expectations. We'll review our descriptions to ensure accuracy.Regarding the incident with your duty-free bag, we deeply regret the mishap and the lack of a proper apology. We take this matter seriously and will investigate to prevent such incidents in the future. Your feedback will help us improve our services.We understand that your experience was not up to your standards, and we hope you might consider staying with us again in the future, giving us the opportunity to provide you with a more pleasant stay.Best regards,Sugar Marina Team

Dear aaron,Thank you for your fantastic review! We're thrilled to hear that you had such a great stay and that our staff, especially Pok and Nut, were helpful during your buffet experience. We're also glad you enjoyed our clean and peaceful rooms. We can't wait to welcome you back for another wonderful stay!Sugar Marina Team

Dear theke,Thank you for your review! We're pleased to hear that you found our hotel to be good value for money and enjoyed the convenient location. We appreciate your feedback about the breakfast. We'll consider your input about the upper building accessibility as we continue to improve. We hope to welcome you back for another pleasant stay in the future.Sugar Marina Team

Dear Clare,Thank you for your valuable feedback. We're glad you enjoyed your stay with us and found our room, bed, and service to your satisfaction. We appreciate your concern about environmental sustainability, and we are actively working on finding eco-friendly alternatives for providing water. Your input helps us make positive changes, and we hope to welcome you back again soon. If you have any more suggestions, please don't hesitate to share them with us.Sugar Marina Team

Dear Rattabal,Thank you for sharing your positive feedback! We are glad to hear that you enjoyed your stay with us and found our staff to be friendly. It is always our aim to provide excellent service to our guests, and we are pleased to have succeeded in your case. We hope to have the pleasure of welcoming you back in the future.Sugar Marina Team

Dear Anonymous,Thank you for taking the time to share your experience at our hotel. We are pleased to hear that you found your room clean and relatively new. However, we are sorry to hear that the room size was not to your preference and lacked sufficient storage.We value your feedback and will take it into consideration as we continue to improve our services and facilities. We hope you will consider staying with us again in the future and we will do our best to provide you with a more comfortable and satisfying experience.Thank you again for your feedback.Best regards,Sugar Marina Team

Dear Aapo,Thank you for taking the time to write this amazing review! We are thrilled to hear that you had a fantastic stay with us and rated us a 10 out of 10. It is wonderful to know that our team's hard work and dedication to providing exceptional service did not go unnoticed. We are looking forward to welcoming you back soon for another wonderful experience.Sugar Marina Team

Dear Linda,We are sorry to hear that you had a disappointing experience during your stay with us. We would like to apologize for any inconvenience or discomfort that you may have encountered. We take our guests' feedback seriously and we will investigate the issues you raised to ensure they are addressed.Please do not hesitate to contact us directly to discuss your concerns further, as we would like to do our best to make it up to you and make sure that any issues are resolved. We value your business and hope to have the opportunity to better serve you in the future.Sincerely,Sugar Marina Team

Dear Eduardo,Thank you for taking the time to write this amazing review! We are thrilled to hear that you had a fantastic stay with us and rated us a 10 out of 10. It is wonderful to know that our team's hard work and dedication to providing exceptional service did not go unnoticed. We are looking forward to welcoming you back soon for another wonderful experience.Sugar Marina Team

Dear Mathias,Thank you for taking the time to write this amazing review! We are thrilled to hear that you had a fantastic stay with us and rated us a 10 out of 10. It is wonderful to know that our team's hard work and dedication to providing exceptional service did not go unnoticed. We are looking forward to welcoming you back soon for another wonderful experience.Sugar Marina Team

Dear Barbara,We apologize for the inconvenience caused by the lack of a closet in your room. We will certainly take your feedback into consideration as we look for ways to improve our guest experience.We also apologize for any cleanliness issues you experienced in the public areas of our hotel. We take cleanliness and hygiene very seriously, and we will be sure to address your concerns with our housekeeping team.In regards to the breakfast, we are sorry for any confusion regarding payment. We do accept payment for breakfast in cash, but we also offer the option to charge it to your room. We apologize if this was not clearly communicated to you during your stay.Thank you again for sharing your feedback with us, and we hope to have the opportunity to welcome you back in the future.Best regards,Sugar Marina Team

Dear david,Thank you for taking the time to leave a review of your recent stay with us. We appreciate your feedback and are glad to see that you rated us an 8 out of 10. We would love to hear more about what we could have done to make your stay even better and earn a perfect score. If you have any additional comments or suggestions, please don't hesitate to let us know.We hope to have the opportunity to welcome you back in the near future.Best regards,Sugar Marina Team

Dear Lizet,Thank you for your feedback! We're glad to know you had a positive experience. If there's anything specific we can improve on to earn a perfect 10, please let us know.Sugar Marina Team