Luftbilde

Anmeldelser av Aminess Liburna Hotel

4 out of 5
Aminess Liburna Hotel
Put od luke 17, Korcula

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 139 av totalt 278 anmeldelser." "
Rangering på 8 − Bra. 92 av totalt 278 anmeldelser." "
Rangering på 6 − Grei. 26 av totalt 278 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 278 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 278 anmeldelser." "

9,0/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Janne

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Elendig service
Et så pass dyrt hotell skaper forventninger. Men her har de en alvorlig jobb å gjøre. Altfor få mennesker på jobb, og elendig servicenivå.
Bodde her 7 netter i juli 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Janne,We sincerely apologize that your experience did not meet the expectations you rightfully have for a hotel at this price point. We deeply value your feedback and we take your concerns seriously.Your comments about the understaffing and poor service level are concerning, and we understand the importance of providing attentive and efficient service to our guests. We will address these issues with our team to ensure that such shortcomings are rectified.We genuinely appreciate your input, as it highlights areas where we can make immediate improvements. If you have any specific suggestions or further details you'd like to share, please don't hesitate to let us know.We hope to have the opportunity to regain your trust and provide you with a more satisfying experience during your next visit.Kindest regards,Hotel ManagementAminess hotel Liburna

6/10 – Grei

Arne

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 7 netter i juli 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Arne,Thank you for sharing your rating, and we appreciate your honesty. We're sorry to hear that your experience fell short of your expectations, and we want to apologize for any aspects of your stay that did not meet the standard we aim to provide.Your feedback is invaluable to us, and we would love to understand more about the areas where we can improve. If you have any specific comments or suggestions, we would greatly appreciate hearing them. We're committed to making the necessary changes to ensure a more enjoyable stay for all our guests.We hope you'll consider giving us another chance in the future to provide you with a much better experience that exceeds your expectations.Kindest regards,Hotel ManagementAminess hotel Liburna

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2022
Svar fra Irena Šimunić, Hotel Manager den 8. aug. 2022
Dear Guest, Thank you very much for visiting Aminess hotel Liburna. We are very happy to see that you were delighted with your stay. We are always happy to hear feedback from our guests. Guest satisfaction is our number one priority and we have always been guided by that thought. I We will continue to upgrade our service so that your next stay with us will leave an even better impression. Kindest regards, Aminess Liburna Hotel Management

8/10 – Bra

Stian M

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super beliggenhet!
Vi koset oss stort, selv utenfor sesong og i vårvær. Grei service, enkelt, rent og godt hotell. Flott beliggenhet, med kun noen få minutter inn til gamlebyen. En hyggelig atmosfære.
Bodde her 2 netter i oktober 2021
Svar fra Aminess Liburna Hotel Management den 17. nov. 2021
Dear Stian, Thank you for staying in Aminess Liburna Hotel and for taking the time to write a review. We are really glad to read that you liked your stay in our hotel, and had a good time here. We hope to see you again in Korčula and provide you with another lovely holiday. Kind regards, Aminess Liburna Hotel Management

10/10 – Utmerket

Christian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great view. Friendly staff.
A very nice hotel. Great for views from the room if you pick seaside. Close to the small public beaches. Good breakfast. Exellent service. A few minutes walk from the old town (walk alongside the sea to get there, dont do googlemaps and follow the road). Generally a great two-night stay at this hotel.
Bodde her 2 netter i august 2019
Svar fra Tereza den 31. aug. 2019
Dear Christian, thank you for your review

10/10 – Utmerket

Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott og avslappende
Et fantastisk flott hotell med en nydelig beliggenhet. Rolig og avslappende atmosfære og bare en liten spasertur inn til byen.
Bodde her 6 netter i juli 2019
Svar fra Tereza den 5. aug. 2019
Dear guest,thank you for your review.

10/10 – Utmerket

inger helene

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Amazing Stay
A great Hotel with a beautiful vore. It is right by the beach, and it is only a five minute walk to several amazing restaurants.
Bodde her 4 netter i juli 2019
Svar fra Tereza den 16. juli 2019
Dear guest thank you for your rewiew.

10/10 – Utmerket

Eline

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Flott hotell med nydelig beliggenhet! God frokost. Fikk et stort rom med kjempefin utsikt. Det eneste negative var at jeg var redd for å få en parasoll over meg hver gang jeg lå på solsengen ved bassenget. Når det kom vindkast ble parasolllene flere ganger kastet over ende og de fløy avgårde. Dette førte til at jeg ikke klarte å slappe helt av, og at det ble glovarmt fordi vi måtte legge ned parasollene. Håper hotellet vil investere i noen mer solide parasoller som ikke velter så lett i vinden.
Bodde her 3 netter i juni 2019
Svar fra Tereza den 9. juli 2019
Dear Eline, thank you for your good review. Kind regards,

8/10 – Bra

Nina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juni 2019
Svar fra Tereza den 4. juli 2019
Dear Guest, thank you for your review, Kind regards,

8/10 – Bra

Kjartan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i mai 2019
Svar fra Tereza den 30. juni 2019
Dear Guest, thank you for your review, Kind regards,

10/10 – Utmerket

Marianne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med god beliggenhet.
Fint rom med god aircondition. Vi hadde veldig dårlig trykk i dusjen, men fikk noen til å se på det og det ble en liten forbedring. Greit bassengområde, vann fra sjøen som var kaldt og nedkjølende. Gratis solseng og håndkle ved bassenget. Man kunne også ligge ved sjøen, disse sengene kostet 40kuna. Prøvde bare sengene ved bassenget og disse var fryktelig harde. Vær litt oppmerksom på at ved vind så faller parasollen fort. Det var ingen treningsfasiliteter på hotellet, men man kunne benytte gym ved nabohotellet Marco Polo. Dette var slitt, men har absolutt det man trenger for å få inn en grei økt. Litt dårlige åpningstider, 09-12 og 18-21/22. Ellers var personell i resepsjonen behjelpelig med ruter til jogging. Vi prøvde ikke mattilbud ved hotellet. Kort vei til sentrum, ikke mer enn noen få minutter. Perfekt beliggenhet. Bra hotell og trivelig opphold. Hyggelig personale, men kanskje litt upersonlig - noe vi ikke anser som unaturlig ettersom det er er stort hotell.
Bodde her 3 netter i august 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra opphold på Korcula!
Kjempefint opphold på fint hotel. God service! 6-7 minutter til fots til gamlebyen. Perfekt beliggenhet og stor parkeringsplass.
Bodde her 3 netter i august 2018

10/10 – Utmerket

Marlene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Superfint og sentralt hotel, et lite minus ikke puter i solsengene, noe hardt for en gammel kropp.
Bodde her 6 netter i juli 2018

6/10 – Grei

eva og bra

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
hotel Liburna, ikke akkurat 4 stjerners kvalitet
For dårlig standar til å ha 4 stjerner. Frokosten var ok men ikke super, appelsin og eplesaft i stedet for juice. Måtte be om påfylle på mye hver dag.Bestilt rom med balkong med utsikt over parken men det var utsikt til parkeringsplassen, ba om å få nytt rom da vi skulle være i 8 dager men ingenting skjedde. Lignet mer på et 3 stjerners hotell. overpriset i forhold til hva du får. God lokasjon på en utrolig koselig øy.
Bodde her 8 netter i juli 2017

10/10 – Utmerket

Tom

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med suveren beliggenhet
Hotellet lå i akkuratt passe gåavstand fra gamlebyen. Servicen på hotellet var upåklagelig. Hyggelig, hjelpsom og vennlig betjening. Hotellet framstod som nesten nytt.
Bodde her 6 netter i juli 2017

8/10 – Bra

Ingeborg

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Fint hotellkompleks
Hadde bestilt superior tom med havutsikt. Dette var opptatt. Vi fikk oppgradering til juniorsuitte.. supert!! Reingjøringen bestod kun i å bytte håndkle og strekke på dyna... ikke vask eller soping veranda eller påfyll av sjampo OL. Flott område, fin utsikt, sentralt og godt å bade,
Bodde her 3 netter i juli 2017

8/10 – Bra

Verifisert reisende

Likte: Personale og service og romkomfort

10/10 – Utmerket

Fredrik og Sandnes

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bestilte rom med sjøutsikt, men utsikten var en parkeringsplass. Klagde og fikk en oppgradering. God service! Ellers et fint hotell med perfekt beliggenhet.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell med god beliggenhet.Bra pool område, burde hatt madrasser i liggestolene. Nærhet til sjøen.Ok frokost.Ustabilt internett trekker ned.

8/10 – Bra

Norge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fint hotell med hyggelig personal. Nærme sentrum og gode bademuligheter. Flott med tennis og minigolf. God frokost, ikke å anbefale å kjøpe lunch der.

10/10 – Utmerket

Aída

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Local agradável,com linda vista da ilha de Korcula,bom café da manhã,quarto confortável,porém um pouco longe da parte antiga da cidade e do porto,para andar a pé com malas.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jonathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great spot.
We loved the location, the views from our room of the old town and the breakfast.
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Rooms have an abnormal lay-out- there is an upstairs with a bedroom and bathroom. Very difficult to get in and out of the tub/shower if you have a mobility issue or are older. Breakfast was adequate. Location is ok- you have to walk through a very poorly lit area with abandoned buildings to get to the hotel from the old town although the walk is only about 10 minutes. Hotel does not live up to the Aminess brand.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

HECTOR ALEJANDRO

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Me gustó bastante accesible a pie 7 minutos tranquilo incluso disfrutas la caminata para apreciar la orilla de la costa con playas, dónde el agua está limpísima, el hotel buenísimo limpio personal muy atento, es para disfrutar mucho. Una de mis mejores estancias
Bodde her 1 natt i oktober 2023

8/10 – Bra

Ann

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is quite big and comfortable. It is perhaps, a little tired in decor but is pleasant with some very nice retro furniture. Bedrooms are clean with good sized bathrooms. Breakfast was buffet style and very generous. We noticed a lot of tour companies use this hotel. The view from the dining area is just beautiful. Lovely little swimming areas around the hotel. Easy walk into the old town.
Bodde her 3 netter i oktober 2023

2/10 – Forferdelig

Udayan

Likte: Renhold
Likte ikke: Personale og service og romkomfort
I had booked a room with a sea side balcony. I had a balcony but it had no sea side view. Hotel said they were booked and rooms were already assigned. I called hotels.com and told them to work with the hotel directly for a full refund. It did not meet my expectation and I really hope Hotels.com can remediate this issue
This was the room I was given as a sea side balcony.
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Michel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Très belle chambre c'est comme une suite, deux étages, chambres de bain et salle d'eau, plage en face de l'hôtel, déjeuner excellent, tout est au top.
Bodde her 3 netter i september 2023

8/10 – Bra

Dan

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice property with pool and access to nearby beach, good breakfast included. 15 min walk to center of town with several hills - get a €10 taxi if you have luggage. Not very responsive via Expedia messages and not available via WhatsApp. Lot of emphasis on selling you additional tours, rentals, etc.
Bodde her 1 natt i september 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Dan,Thank you for taking the time to share your feedback on your recent stay at Aminess Hotel Liburna. We appreciate your insights and are glad to hear about the positive aspects of your experience.We're delighted that you enjoyed the property, including the pool and access to the nearby beach. It's also great to know that you found the breakfast to be good. Your tip about taking a taxi for luggage during the 15-minute walk to the town center is valuable information for future guests.We apologize for any inconvenience regarding communication responsiveness via Expedia messages and the unavailability via WhatsApp. We'll review our communication channels to ensure better responsiveness in the future.Additionally, we appreciate your feedback regarding the emphasis on selling additional tours and rentals. We'll take this into consideration and work on finding a balance to ensure a positive guest experience without being overly intrusive.Thank you for choosing Aminess Hotel Liburna, and we hope to have the opportunity to welcome you back for an even more enjoyable stay. If there's anything else you'd like to share or if you have further suggestions, please feel free to reach out.Best regards,Irena Simunic

6/10 – Grei

Amy Jo

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Lovely location and nice staff. Great breakfast. Room and all hotel areas totally outdated and ten years past needing a renovation. Old gross carpets everywhere and very old IKEA type furniture. The location is perfect though.
Bodde her 1 natt i september 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Amy Jo,Thank you for taking the time to provide your feedback about your recent stay at Aminess Hotel Liburna. We appreciate your candid remarks and insights.We are pleased to hear that you found our location lovely and our staff nice. It's also great to know that you enjoyed the breakfast.However, we genuinely apologize for any inconvenience caused by the outdated condition of the room and hotel areas. Your comments about the carpets and furniture are duly noted, and we understand the importance of maintaining a fresh and modern atmosphere for our guests.Please know that we take your feedback seriously, and we will be reviewing our facilities for areas of improvement. Renovation plans are essential to ensure that we meet and exceed the expectations of our valued guests.We appreciate your understanding, and we hope to have the opportunity to welcome you back in the future with an improved and updated experience. If there's anything specific you'd like to share or if there are particular areas you believe we should focus on, please feel free to reach out.Thank you for choosing Aminess Hotel Liburna. We value your feedback, and we look forward to the possibility of hosting you again.Best regards,Irena Šimunić

10/10 – Utmerket

Natasha

Bodde her 2 netter i september 2023

10/10 – Utmerket

William

Bodde her 1 natt i september 2023

8/10 – Bra

Sabina

Likte: Personale og service og overnattingsstedets bygg og tilstand
The staff at this hotel is exceptional, courteous and very helpful. The property is well located and an easy walk to town. I don’t think the rooms are four star hotel quality. The bed linens are poor quality, you’ll sleep but it won’t feel nice. The bathroom towels are sparse and small, no robes available. This is a three star hotel, at most, judging from other four star properties I’ve stayed at.
Bodde her 1 natt i september 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Sabina,Thank you for sharing your feedback about your recent stay at Aminess Hotel Liburna. We genuinely appreciate your time and insights.We are delighted to hear your positive comments about our exceptional and helpful staff and the convenient location of our property. We take great pride in providing excellent service, and we're pleased that our team made a positive impression.However, we are sorry to learn that certain aspects of the room did not meet your expectations. We appreciate your honesty regarding the bed linens and bathroom towels. Your feedback is important to us, and we will certainly review these areas to identify ways to improve the quality and comfort for our guests.It's worth noting that we do offer robes upon request, and we regret if this information was not communicated effectively during your stay. We appreciate your understanding, and we would have been happy to deliver them to your room at any time.Your input is invaluable, and we hope to have the opportunity to welcome you back, providing you with an improved and more satisfying experience. If there are specific areas you would like us to focus on or if there's anything more you'd like to share, please feel free to reach out.Thank you for choosing Aminess Hotel Liburna. We look forward to the possibility of hosting you again.Best regards,Irena Simunic

10/10 – Utmerket

Noémie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, with amazing pool and mountain city views
Bodde her 2 netter i september 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Noemie,Thank you for taking the time to share your positive experience at Aminess Hotel Liburna! We are delighted to receive your perfect 5/5 rating and appreciate your kind words.It's fantastic to hear that you found our hotel to be great and that you enjoyed the amazing pool and mountain city views. Providing our guests with a memorable and enjoyable experience is our top priority, and we're thrilled that you had such a positive stay.We appreciate your feedback and hope to have the pleasure of welcoming you back to Aminess Hotel Liburna in the future. If there's anything specific you loved about your stay or if there are areas where we can improve, please feel free to share.Thank you for choosing our hotel, and we look forward to the opportunity to host you again.Best regards,Irena Simunic

10/10 – Utmerket

Linda

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place in Korcula
This hotel is in a great location with welcoming staff and a great breakfast. It is easily walkable from the ferry, rather than walking thru streets take the walkway around the waterfront for an easier short walk. The pool and beach are really nice with shade if you want a break from the sun.
Bodde her 2 netter i september 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Linda,Thank you for sharing your positive experience at Aminess Hotel Liburna! We are thrilled to receive your 10/10 rating and appreciate your kind words.It's wonderful to hear that you found our hotel to be in a great location and that our staff was welcoming. We're glad you enjoyed the breakfast and the convenience of the location, especially the tip about taking the walkway around the waterfront for an easier and more pleasant stroll from the ferry.We're also pleased that you enjoyed the amenities, including the pool and beach, and that there are options for shade when needed. Providing a comfortable and enjoyable environment for our guests is our top priority, and we're delighted that you had a positive experience.Thank you for choosing Aminess Hotel Liburna, and we look forward to the possibility of welcoming you back for another great stay in Korcula.Best regards,Irena Simunic

8/10 – Bra

Paola

Bodde her 2 netter i september 2023

6/10 – Grei

Gina

Reiste med partner
The view was beautiful! Carpet and sofa were dirty. Hated the stairs to the bedroom
Bodde her 3 netter i september 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Gina,Thank you for sharing your feedback about your recent stay at Aminess Hotel Liburna. We appreciate your time and your insights.We're delighted to hear that you enjoyed the beautiful view, but we're sorry to learn about the issues you encountered. Please accept our apologies for any inconvenience caused by the dirty carpet and sofa. We take such matters seriously, and we will address this promptly to ensure a cleaner and more comfortable environment for our guests.We also understand that the stairs to the bedroom were not to your liking. We appreciate your feedback on this matter, and we want to inform you that alternative room options are always available. Our reception staff is more than happy to assist in finding a room that better suits your preferences, including one without stairs.Your feedback is valuable, and we hope to have the opportunity to welcome you back in the future, providing you with an improved and more satisfying experience. If there's anything more you'd like to share or if there are specific areas you'd like us to focus on, please feel free to reach out.Thank you for choosing Aminess Hotel Liburna. We look forward to the possibility of hosting you again.Best regards,Irena Simunic

8/10 – Bra

Ingrid

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i august 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Ingrid,Thank you for taking the time to share your rating and feedback. We're pleased to hear that you had a positive experience during your stay at Aminess Hotel Liburna.Your rating of 8/10 indicates overall satisfaction, and we appreciate your feedback. If there are specific aspects that contributed to your rating or if there are areas where you believe we can make improvements, we would love to hear more about your experience. Your insights are valuable to us as we continually strive to enhance the guest experience.Thank you for choosing Aminess Hotel Liburna. We hope to have the pleasure of welcoming you back in the future and providing you with an even more enjoyable stay.Best regards,Irena Simunic

10/10 – Utmerket

Tatjana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear Tatjana,Thank you for taking the time to give us a perfect 10/10 rating! We are thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.If there's anything specific you loved about your stay or if you have any suggestions for improvement, we would love to hear more about your experience. Your feedback is invaluable to us as we strive to provide the best possible service to our guests.We appreciate your choosing Aminess hotel Liburna, and we look forward to the pleasure of hosting you again in the future. If there's anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Irena

8/10 – Bra

CARLOS

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Staff
Bodde her 8 netter i august 2023
Svar fra Irena Šimunić, Hotel Manager den 27. sep. 2023
Dear CARLOS,Thank you for sharing your feedback with us. We appreciate your time and your choice to stay with us.We noticed that you rated our staff with a 4 out of 5, and we would like to learn more about your experience to ensure we continually improve our services. If there are specific areas where you think we can enhance our staff's performance or if you have any suggestions, we would be grateful to receive more details.Our goal is to provide exceptional service, and your input is valuable in helping us achieve that. Please feel free to reach out to us directly with any additional comments or concerns you may have. We are committed to addressing any areas where we may have fallen short and making sure your future experiences are even more enjoyable.Thank you again for choosing Aminess hotel Liburna, and we look forward to the opportunity to welcome you back and exceed your expectations.Best regards,Irena Šimunić

10/10 – Utmerket

Wakako og Kotoku

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
素晴らしいロケーションで、シービューの部屋からの素晴らしい景色は忘れられません。お部屋のデザインもモダンで清潔、バスルームや洗面なども使いやすく、とても快適に過ごすことができました。朝食も美味しくて、とても素晴らしいホテルです。
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Wakako,Thank you for the fantastic 5/5 rating and for sharing your positive experience with us! We're delighted to hear that you enjoyed the stunning sea view from your room, and that you found the room design modern, clean, and comfortable, with user-friendly bathroom facilities. We're glad you had a pleasant stay.We're also thrilled that you enjoyed the delicious breakfast, and we greatly appreciate your kind words about our hotel.While we're unable to respond in the same language as your review, we truly value your feedback, and we're grateful for your understanding.We look forward to the pleasure of welcoming you back for another wonderful stay in the future.Kindest regards,Hotel ManagementAminess hotel Liburna

8/10 – Bra

Ivan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i juli 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Ivan,Thank you for your rating of 8/10. We're glad to hear that you had a positive experience during your stay with us. We appreciate your feedback and want to ensure that we continue to improve based on your input.If there are any specific aspects of your stay that stood out to you or if there are areas where you feel we can make further enhancements to reach a higher rating next time, please don't hesitate to let us know. Your comments help us understand how we can better serve our guests.We value your patronage and hope to have the pleasure of welcoming you back for an even better experience in the future.Kindest regards,Hotel Management Aminess hotel Liburna

10/10 – Utmerket

Julianna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful waterfront room, excellent views, close walk to old town, quiet during the day to relax.
Bodde her 1 natt i juli 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Julianna,Thank you for the excellent 5/5 rating and for sharing your positive experience with us! We're extremely pleased to hear that you enjoyed the beautiful waterfront room, the breathtaking views, and the proximity to the old town. It's great to know that our location provided a peaceful environment during the day, perfect for relaxation.We truly value your feedback and are delighted that you had such a positive stay. If there's anything else you'd like to share or if there's something specific you loved about your visit, please don't hesitate to let us know.We're looking forward to the pleasure of welcoming you back for another enjoyable stay in the future.Kindest regards,Hotel ManagementAminess hotel Liburna

6/10 – Grei

JoAnna

Reiste med partner
Likte: Personale og service
Starting with the positives, the location is beautiful and convenient to walk to town. Front desk staff were friendly and professional. That’s where the positives end. The room had a terrible smell, like a mix of years of cigarette smoke mixed with damp and mold, probably coming from the carpet. The balcony we paid extra for had a terrible view of a parking lot and garage. The wifi was terrible and didn’t work on the balcony, the restaurant or the pool deck. The food was edible but not much above that.
Bodde her 2 netter i juli 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear JoAnna,We sincerely appreciate your candid feedback about your recent stay at our hotel. While it's great to hear that you enjoyed the beautiful and convenient location, and found our front desk staff friendly and professional, we're truly sorry to hear about the issues you faced during your stay.We deeply regret the room odor issue you encountered, as well as the disappointing view from the balcony, which did not meet your expectations. We understand the importance of a comfortable and pleasant room, and we apologize for falling short in this aspect.Furthermore, we apologize for the inconvenience caused by the poor WiFi connectivity. We understand that reliable internet access is essential for our guests, and we'll look into improving this aspect to ensure a more enjoyable experience for our future guests.Regarding the food, we're sorry it did not exceed your expectations. Your feedback is crucial for us to make necessary improvements in our offerings.We genuinely value your input, and we will take these points seriously as we continuously strive to enhance our guest experience. If there are any other details you'd like to share or if there's anything specific we can do to make up for these shortcomings, please feel free to reach out.We hope you'll consider giving us another opportunity to provide you with a much better experience during your next stay.Kindest regards,Hotel ManagementAminess hotel Liburna

10/10 – Utmerket

Tatjana

Bodde her 1 natt i juli 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Tatjana,Thank you so much for your perfect 10/10 rating! We're thrilled to hear that you had a fantastic experience during your stay at our hotel. Your satisfaction is our ultimate goal, and we're grateful for your positive feedback.We look forward to the pleasure of hosting you again in the future, and we'll strive to maintain this high level of service to ensure each of your visits is just as exceptional.If you have any further comments or if there's anything specific you will loved about your stay that you'd like to share, please don't hesitate to reach out.Warm regards,Hotel ManagementAminess hotel Liburna

2/10 – Forferdelig

Michael

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
We booked and paid for 4 nights. It was so bad we left after one. The water pressure in the shower was fine until you turned the temperature to warm, then it nearly died. The view from the room looked out to a concrete wall. The walk to town is too far to go back and forth conveniently. This was the only bad hotel we experienced in Croatia.
Bodde her 4 netter i juni 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Mr Michael,We deeply apologize for the delay in responding to your concerns earlier. It is not our intention to leave our valued guests without a timely response, and we understand the importance of addressing issues promptly. We regret that we did not meet this expectation during a crucial time when you needed assistance.We appreciate your patience and understanding as you shared your feedback with us. We genuinely value your perspective and are committed to learning from your experience to improve our services. Your comments have not gone unnoticed, and we will use them to take necessary actions to prevent similar situations in the future.Thank you for giving us the opportunity to address these matters, and we hope that, despite this initial setback, you will consider staying with us again in the future. We'll make every effort to ensure a more positive experience and provide you with the exceptional service that you deserve.Kindest regards,Hotel ManagementAminess hotel Liburna

10/10 – Utmerket

Igor

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fantastic facilities, lovely staff and amazing scenery- highly recommended!
Bodde her 5 netter i juli 2023
Svar fra Irena Šimunić, Hotel Manager den 9. juli 2023
Dear Igor,Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience at our facilities. Our team takes great pride in providing excellent service, and it is heartwarming to know that you found our staff to be lovely. We are also delighted that you enjoyed the amazing scenery surrounding our location.We truly appreciate your recommendation. It means a lot to us that you had such a positive impression of your visit. If there is anything else we can do to enhance your future experiences with us, please do nott hesitate to let us know. We look forward to welcoming you back again soon!Kindest regards,

10/10 – Utmerket

Michael

Bodde her 2 netter i juni 2023
Svar fra Irena Šimunić, Hotel Manager den 10. aug. 2023
Dear Michael,We're thrilled to receive your perfect 5/5 rating! Thank you for taking the time to share your positive experience with us. Your feedback is incredibly valuable, and it inspires our team to continue delivering excellent service.If there's anything specific that you particularly enjoyed during your stay or if you have any suggestions on how we can further enhance our services, please feel free to share. We're here to make your future stays just as wonderful.We look forward to welcoming you back and providing another outstanding experience.Warm regards,Hotel ManagementAminess hotel Liburna

10/10 – Utmerket

Carlos

Bodde her 1 natt i juni 2023
Svar fra Irena Šimunić, Hotel Manager den 28. juni 2023
Dear Carlos,Thank you for your perfect rating of 10/10! We're thrilled to hear that you had such a fantastic experience with us. Providing exceptional service and creating memorable stays for our guests is our top priority, and we're delighted that we were able to meet and exceed your expectations.If there's anything specific that stood out to you or any particular staff member who made your stay extra special, we would love to hear more about it. We truly appreciate your positive feedback and recommendation.We hope to have the pleasure of welcoming you back in the future for another outstanding stay. If there's anything we can assist you with in the meantime, please don't hesitate to reach out.Kindest regards,Irena SimunicHotel Manager

8/10 – Bra

Adrien og Québec

Reiste med partner
3,5 étoiles plutôt que 4 étoiles. Emplacement correct, l'hôtel est plus vieux qu'il n'apparaît sur les photos, la propreté est correcte mais sans plus (les tapis sont vieux et auraient besoin d'un bon lavage), certains draps étaient tachés, la vaisselle au petit déjeuner était parfois sale. La piscine est petite mais agréablement placée pour la vue sur la mer et la vieille ville. Le coût du stationnement est raisonnable (3 euros la journée), l'hôtel est à environ 10-15 minutes à pied pour aller dans la vieille ville, belle vue sur la vieille ville de notre balcon, petit déjeuner copieux. L'accueil par Mme Suzanna était froid et plutôt condescendant, ça a mal débuté notre séjour. Nous avions l'impression de déranger. C'est dommage car sa collègue Mme Daniela était très gentille. Nous recommandons cet hôtel mais il ne faut pas avoir des attentes trop élevées.
Svar fra Irena Šimunić, Hotel Manager den 28. juni 2023
Dear Adrien,Thank you for your feedback and thank you for visiting us.We appreciate your overall assessment of our hotel, and we understand that your experience fell short of your expectations. We apologize for any inconveniences you encountered during your stay. Our hotel is indeed classified as a 3.5-star property, and we strive to provide a comfortable and enjoyable experience for our guests.Regarding the appearance, we understand that the hotel may appear older than depicted in the photos. We continuously work on maintaining and updating our facilities to ensure they meet the highest standards of comfort and aesthetics.We apologize for any cleanliness issues you encountered, particularly with the carpets and some stained sheets. We take cleanliness seriously, and we will address these concerns with our housekeeping team to ensure that our standards are consistently met.We appreciate your positive comments about the pleasant location of our pool, offering a view of the sea and the old town. It's also great to hear that you found the cost of parking reasonable and enjoyed the substantial breakfast.We are concerned to hear about your experience with our receptionist, Mrs. Suzanna. We apologize for any cold or condescending behavior you perceived. We will address this matter with our staff to ensure that all guests are greeted warmly and respectfully. We're glad that Mrs. Daniela provided you with a more positive experience.Thank you for recommending our hotel, although we understand that it may not meet everyone's high expectations. We appreciate your feedback, as it helps us improve and provide a better experience for our guests. If you have any further comments or suggestions, please feel free to share them with us.Kindest regards,Irena SimunicHotel Manager

10/10 – Utmerket

Mirtill

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a suite with a wonderful view of the old town, which was only 10 minutes walking distance. The room was very clean. We had 2 balconies, 1 full and 1 half baths. The staff was excellent. Every day a sumptuous breakfast was served. The view from the terrace of the restaurant was amazing. I would definitely stay here again.
Bodde her 3 netter i juni 2023
Svar fra Irena Šimunić, Hotel Manager den 28. juni 2023
Dear Mirtill,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our suite with its fantastic view of the old town. We take pride in maintaining a high standard of cleanliness, and we're glad that you found the room to be very clean. It's great to know that you appreciated having two balconies and both a full and half bath in the suite.Our staff strives to provide excellent service, so we're delighted that you had a positive experience with them. We're also pleased to hear that you enjoyed our sumptuous breakfast, served daily. The breathtaking view from the restaurant terrace is indeed a highlight, and we're glad it added to your overall experience.We appreciate your kind words and recommendation, and we look forward to welcoming you back on your next visit. If you have any other feedback or requests, please don't hesitate to let us know.Kindest regards,Irena SimunicHotel Manager