Kjære Tony,Takk for din tilbakemelding. Vi er glade for å høre at du fant vårt sted avsidesliggende og sikkert, og en oase for par. Selv om du bare bodde en natt, håper vi at oppholdet var avslappende og behagelig.Vi håper å få muligheten til å ønske deg velkommen tilbake for et lengre opphold i fremtiden, slik at du kan virkelig nyte alt vårt sted har å tilby.Vennlig hilsen,

Dear Thor, Thank you for staying at the Movenpick Resort Laem Yai Beach Samui and for taking the time to share your feedback. We are delighted to know that you were pleased with our location, good villa and garden, good restaurant and courteous staff. We look forward to welcoming you back again during your next visit to Samui. Best regards, Pete Seeda Hotel Manager

Dear Angela,Thank you for your valued feedback .I'm sorry to hear that your experience was less than satisfactory. It sounds like the ambiance of the grounds was a highlight, which is great to hear. However, I understand how a limited food and drink menu can detract from the overall experience, especially if there aren't many alternative options nearby. Providing a diverse menu and considering the surrounding amenities could greatly enhance the overall experience for future visitors. Your feedback is valuable for improving the overall guest experience, and I'll be sure to pass it along to the management team. Thank you for sharing your thoughts!Warmest regards,Ratchanee SangsadabAssistant Front Office Manager

Dear Zachery, It's wonderful to hear that you enjoyed the secluded side of the island and found the accommodations comfortable! A cozy atmosphere can make all the difference when it comes to relaxation. And it sounds like the bar and restaurant added to your overall experience, providing a nice touch to your stay. If there's anything else you particularly enjoyed or any suggestions for improvement, feel free to share. Your feedback is greatly appreciated!Warmest regards,Ratchanee SangdsadabAssistant Front Office Manager

Dear Khun Mark, Thank you for the glowing review! We're delighted to hear that you enjoyed your stay with us. Providing great food, cleanliness, and friendly service are top priorities, and it's wonderful to know that we hit the mark. We hope to welcome you back soon for another enjoyable experience!Kind regards,Ratchanee SangsadabAssistant Front Office Manager

Dear Kay,Thank you so much for taking the time to leave us such a wonderful score!

Dear Andre,Thank you so much for taking the time to leave us such a wonderful review!

Dear Vien Vien,Thank you for your detailed and positive review! We're delighted to hear that you enjoyed our establishment, especially the direct beach access with accessible showers. It's wonderful that our multiple pools, including those designed for children, added to your overall experience.We're pleased to know that you found our catering to be good and that the beach with white sand and turquoise water lived up to your expectations. Your appreciation for our varied breakfast and welcoming staff is truly heartening.We apologize for the inconvenience regarding the temporary issue with the shower smell, but we're glad our responsive staff could address it promptly. We look forward to hosting you again in the future for another enjoyable stay. If there's anything else you'd like to share, feel free to let us know. Warm Regards,

Dear Alessia,Thank yuo for your wonderful review!

Dear Sabina Pfister,Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you encountered during your stay, and we appreciate your honest review.We're truly sorry for the inconvenience with the room type and the subsequent issues with the air conditioning. It's disappointing to hear about the inconsistency and discomfort you experienced. Your concerns have been shared with our maintenance team to ensure that such issues are thoroughly addressed and prevented in the future.We also regret that your dining experience did not meet your expectations. We are committed to providing high-quality meals, and your feedback about the food quality and availability is duly noted. We will work on improving this aspect of our service.We appreciate your acknowledgment of our beautiful grounds and the efforts of our dedicated staff. We understand the importance of a seamless and enjoyable stay, and we apologize for falling short of your expectations. Your comments are valuable to us, and we will use them to make necessary improvements.We hope you will consider giving us another chance in the future, as we are committed to learning from this experience and ensuring a better stay for our guests. If you have any further details or concerns you'd like to share, please feel free to contact us directly. Thank you for your understanding.Warm Regards,

Dear Robin Whittemore,Thank you so much for your review! We're thrilled to hear that you found our resort to be absolutely beautiful and enjoyed the tranquility it offers. It's heartening to know that our staff, from the kitchen to the front desk and driving team, made a positive impact on your experience. We take pride in creating a friendly and helpful environment for our guests.We're delighted that you appreciated the excellent food and our location, tucked away off the beaten path, providing a serene backdrop for your stay. And of course, those amazing sunsets are just the icing on the cake! We look forward to welcoming you back for another relaxing getaway in the future. Warm Regards,

Dear Justyn,Thank you for your review.

Dear Vadim,Thank you for your review.

Dear Simon,Thank you for your review.

Dear Gavin,Thank you for your review.

Dear Markus Thomas,Thank you for taking the time to provide feedback about your recent stay. We value all feedback, as it helps us improve our services. If there are specific areas where we fell short of your expectations, please don't hesitate to let us know so we can address them.We hope to have the opportunity to welcome you back in the future and provide you with a better experience.Warm regards,Ratchanee SangsadabAssistant Front Office Manager

Dear Thanh,Thank you for your review.

Dear Garry,Thank you for your review

Dear Morgan Stockham,Thank you for your fantastic review! We're thrilled to hear that our staff's friendliness and helpfulness enhanced your experience at our oceanside resort. We take pride in providing exceptional service to make your stay special.It's great to know that you enjoyed the delicious offerings at our on-site restaurant. We strive to provide a memorable culinary experience for our guests.We can't wait to welcome you back for another incredible stay. If there's anything specific you'd like to share or suggest for improvement, we're always open to feedback.Warm Regards,

Dear Jutta,Thank you for your review.

Dear Oskar,Thank you for taking the time to share your detailed feedback about your recent stay with us. We're delighted to hear that you enjoyed our secluded jungle location and the beautiful beach with its stunning sunsets. It's also wonderful to know that our staff made you feel welcome and were helpful and friendly.We appreciate your comments about the distance from other restaurants and shops, as well as your feedback regarding our restaurant and breakfast. We're sorry to hear that these aspects did not meet your expectations during your stay. Rest assured, we take your feedback seriously and are already working on improvements to enhance our dining options and breakfast experience.We're glad to hear that you found a very nice restaurant nearby to enjoy your dinners. Your kind words about the comfort of our resort despite its dated appearance are also appreciated.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,

Dear Ofir,Thank you for your review! We're thrilled to hear that you found our location to be quiet and close to some cool restaurants. We strive to provide a peaceful environment for our guests to relax in, and we're delighted that you enjoyed your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon!Warm regards,

Dear Paula,Thank you for your great review!

Dear John,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you found our rooms clean and airy, our hotel immaculate, and enjoyed the food with its variety of choices. Our staff works hard to ensure our guests have a wonderful experience, so we're delighted to hear that you found them friendly and helpful.We understand that the location might require a short taxi ride for those looking to explore beyond the hotel, and we're glad to hear that this did not detract from your overall enjoyment. Should you choose to stay with us again, we'd be more than happy to assist with any transportation needs or recommendations for exploring the area.We look forward to welcoming you back in the future!Warm regards,

Dear John,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our facilities and found our staff to be lovely. It's fantastic to hear that you also enjoyed the restaurant, the range of options, and the must-have experience of drinks on the beach at sunset.While we're glad you found the setting peaceful, we understand that the need for a taxi to access other bars and restaurants could be seen as a downside. We appreciate your feedback and hope that the tranquility of our location made up for this inconvenience.Thank you for recommending us! We hope to welcome you back for another peaceful getaway soon.Warm regards,

Dear Shital,Thank you for your wonderful review of The Passage Samui Resort. We're thrilled to hear that you found our villa beautifully appointed with modern amenities and luxurious furnishings. It's great to hear that the private pool was the perfect place for you to relax and unwind.We're delighted that every aspect of your stay was carefully thought out and executed to perfection. Providing our guests with a memorable and enjoyable experience is our top priority, and we're pleased to hear that we succeeded during your stay.Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future.Warm regards,

Dear Joseph,Thank you for the reviews!

Dear Babak,Thank you for your review!

Dear Vernon,We are concerned with your 2 star review and truly disappointed for any inconvenience you may have faced. We would appreciate it if you could provide us with any suggestions for improvement.We hope to have the opportunity to welcome you again in the future.Kind regards,

Dear Mark,Thank you for your glowing review of our beachfront pool villa! We're delighted to hear that you found it fantastic, beautiful, private, and romantic. It sounds like you had the perfect experience, with your gate opening straight to the beach, allowing for morning beachcombing and easy access to the sea. We're thrilled to hear that you enjoyed our cooked breakfasts and that all your meals were excellent.It's great to hear that you were able to relax in your pool after sightseeing, enjoying a cold beer and some hammock time. We're glad the beach was wonderful for moonlight walks as well. Your kind words about our staff, their friendliness, and responsiveness are much appreciated. We're pleased to hear that everything was beautiful and well-maintained during your stay.We're thrilled to hear that your time with us was magical and that you plan to stay with us again. We look forward to welcoming you back for another unforgettable experience.Warm regards,

Dear Thanumas,Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!". I hope your next stay and just around the corner.Regards

Dear Thanumas,Thank you for your revie!

Dear valued guest,Thank you for taking the time to provide us with feedback regarding your stay at our resort. We are delighted to hear that you enjoyed your villa on the beach and your private pool. However, we are disappointed to hear that your experience with our staff and service did not meet your expectations. We will certainly take steps to improve communication between our staff and guests, and we will make sure that all of our guests receive the necessary amenities daily. We are disappointed to hear that you did not fully enjoy your dining experience at our restaurant. We appreciate your feedback, and we will certainly take steps to improve the quality of our food and service.We would like to clarify that our property is in a peaceful and secluded location, which is perfect for guests who are looking for a serene escape from the hustle and bustle of daily life. While taxis may be more expensive than other transportation options, we are happy to assist our guests with arranging transportation to local amenities.We hope to have the opportunity to welcome you back to our resort and exceed your expectations.Best regards,

Dear Maria,We are glad that you chose us for your stay and leave us a perfect rating. We look forward to your next visit soon.Regards,

Dear Sukvinder,Thank you for the 5/5 rating!That's what we like to see! We can't wait to share another fantastic experience with you soon.Warm regards

Dear Mirka,Thank you for your review.

Dear David,Thank you for sharing your experience at The Passage Samui Villas & Resort. We're delighted to hear that you found our location to be a haven, offering a quiet retreat away from the busier town centers of Samui. We're glad to hear that Na Thon is conveniently close by for those seeking a bit more action, ensuring that our resort is not isolated.Your kind words about our staff mean a lot to us. We're thrilled to hear that despite the challenges of reduced patronage due to Covid, our team went above and beyond to ensure that you had a wonderful stay. We will be sure to pass on your thanks and appreciation to Pui, Fongbeer, and the rest of our dedicated staff.Thank you for choosing to stay with us, and we look forward to welcoming you back for another peaceful stay in the future.Warm regards,

Dear Firas,We are glad that you chose us for your stay and leave us a perfect rating. We look forward to your next visit soon.Regards,

Merci beaucoup pour les commentaires.The Passage team, Nous sommes honorés de vous accueillir et de vous servir lors de votre séjour chez nous et espérons avoir le plaisir de vous accueillir à nouveau dans le futur.

Dear K. Apirum Janhom, Many thanks for your time to post us a review. We are really appreciate that you enjoyed your stay with us, lovely place, Long swimming pool, Breakfast and sunset. Hope to see you again on your next holiday. Best Regards.

Thank you for choosing stay with us. We are looking forward to see you again.

Thank you for choosing stay with us. We are looking forward to see you again.

Thank you for choosing stay with us. We are looking forward to see you again.

Thank you for choosing stay with us. We are looking forward to see you again.

Thank you for rating us with good score. We hope you had a great time staying with us. See you next holiday. Best Regards, The Passage Management team.