På stranden, hvit sand, strandhåndklær og fridykking
Sjekk tilgjengelighet

Anmeldelser av Phi Phi Holiday Resort

3.5 out of 5
Phi Phi Holiday Resort
Leam Tong Beach, Ko Phi Phi, Krabi

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 310 av totalt 642 anmeldelser." "
Rangering på 8 − Bra. 215 av totalt 642 anmeldelser." "
Rangering på 6 − Grei. 73 av totalt 642 anmeldelser." "
Rangering på 4 − Dårlig. 28 av totalt 642 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 642 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

vegar

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Fin plass og bra service .. men noe slitt og gammelt. Tenger en oppussing!
Bodde her 2 netter i april 2023
Svar fra Nat den 8. mai 2023
Dear Vegar,We thank you for sharing your experience with us to continuously make changes to our improvement of the guest experience and we apologize for the inconvenience that may cause your experience during your stay with us. We will take it seriously and definitely improve our property to be better. We would be more than happy to have an opportunity to welcome you back after everything is done so that we can deliver our higher standard. :)

8/10 – Bra

shima

Likte: Renhold og personale og service
Koselig!
De kunne gjerne informert oss om at det foregår arbeid i området. Fra rommet kunne vi høre bråk fra byggeomrrådet. Vi fikk oppgradert rommet heldigvis. Området generelt er utrolig søt og fint. Slik du ser på filmer!! Utrolig koselig sted for par. Kan fort bli kjedelig med venner. Anbefaler ikke mer enn 2-3 dager.
Bodde her 2 netter i november 2019
Svar fra JOy den 19. des. 2019
Dear Shima, Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Best regards, Nawarat Cehovic Front Office Manager

10/10 – Utmerket

Lene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2019
Svar fra Jo den 14. aug. 2019
Dear Lene, We hope to see agian soon Best regards, Nawarat Cehovic'Front Office Manager

8/10 – Bra

Erlend

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i april 2019
Svar fra Joy den 1. mai 2019
Dear Sir, We thank you for sharing your experience. I appreciate that you have enjoyed your stay with us in overall. We hope you will be back to our resort soon! Best regards, Nawarat Cehovic Front Office Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk hotell og strand
Bodde her 3 netter i mars 2019
Svar fra Joy den 21. mars 2019
Dear Sir, We thank you for sharing your experience about your stay with us. Thank you for your compliments about our beach and location. Look forward to welcoming you back!! Best regards, Nawarat Cehovic Front Office Manager

10/10 – Utmerket

Ørjan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et paradis
Et fantastisk resort. Ligger for seg selv.
Bodde her 2 netter i september 2018
Svar fra Joy den 1. nov. 2018
Dear Orjan, We thank you for sharing your experience about your stay with us and your feedback is very value for us Look forward to welcoming you back!! Best regards, Suriya Jittaratsenee Resident Manager

8/10 – Bra

Stine Ingeborg

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Fint opphold
Kjempe fint sted, men veldig stor-resort feeling på stedet. Veldig dårlig mat og elendig service. Anbefaler å spise andre steder enn på hotellet. Det er ca. 2 km å gå inn til en liten «by» hvor de lager god autentisk thaimat. Vi var fornøyd med oppholdet vårt med 4 netter. Fikk fint rom med havutsikt og eget basseng. Sengen var god og myk. Kjøleskapet fungerte ikke, så måtte drikke varmt vann.
Bodde her 4 netter i mars 2018
Svar fra SJ den 12. mars 2018
Dear Stine Ingeborg, Thank you very much for your review of our hotel and rated us 4 out of 5. I am pleased to hear you enjoyed your stay with us in overall. It's something our staff takes great pride in. We noted for your comments and will use them for improvement. We look forward to the opportunity to welcome you back again soon. Warm regards, Suriya Jittaratsenee, Resident Manager

10/10 – Utmerket

Trond Arne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra General Manager den 7. aug. 2016
I would like to thank you for taking the time to share your feedback and look forward to having the opportunity of welcoming you back to our resort. Best regards,

8/10 – Bra

Madelen og Ålesund

Likte: Personale og service og romkomfort
Fint. lit "innestengt" men hyggelig betjening!
Vi sov her i to netter og hadde en bungalow som lå 20 meter fra stranda! Helt fantastisk og slik som på bildene. Eneste store ulempen, var at du var litt innstengt på stedet. Vi ville utforske øya, men vi kunne bare gå til neste resort og da ble vi litt skuffet.
Svar fra Nawarat C den 28. apr. 2016
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

8/10 – Bra

Stein Arne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Nawarat den 4. juni 2016
Dear Stein, We thank you for sharing your experience about your stay. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. Best regards,

8/10 – Bra

Verifisert reisende

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supergod service!
Super service og hyggelig personale. Veldig behjelpelige. Ellers grei standard på bungalowene. Tilbud om gratis shuttlebil rundt på det store hotellområde. Koselig restaurant med strandbar/restaurant. Hotellet ligger rett på stranden, og vannet er klart og fint. Koste oss veldig her. Personalet ordnet alt med frakt av bagasje for oss over til ferja når vi skulle reise, og hjalp oss med koffertene når vi ankom med longboat.
Svar fra Husdinth den 12. sep. 2015
Dear Guest, Thank you very much for sharing a very nice comments about our resort. We are happy to hear that the services was up to your expectation. We are looking forward to welcome you back again soon. Best Regards,

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold og romkomfort
Phi Phi med en venninne
Var der et par netter med en venninne, vi er begge i tyveårene. Hotellet var ok, men mye insekter. Servicen og vennligheten til betjeningen var veldig bra.
Svar fra Nawarat den 4. juni 2016
Dear Sir, We thank you for sharing your experience about your stay. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. Best regards,

8/10 – Bra

Hilde

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold og romkomfort
Svar fra Nawarat den 11. juni 2016
I hope that we will have the opportunity to welcome you again next time soonest. Best regards,

8/10 – Bra

Tommy Bakke og Skien

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Holiday Inn Resort Phi Phi et Paradis
Vi giftet oss på Holiday Inn Resort Phi Phi Island i 2007 har vært tilbake hvert år siden og storkoser oss på denne resorten. God mat fantastisk beliggenhet dersom man har beachfront bungalow. har blitt veldig dyrt her i forhold til andre fine steder i Thailand.
Svar fra Nawarat den 4. juni 2016
Dear Tommy, We thank you for sharing your experience about your stay. I am very grateful for the feedback provided as this gives us the opportunity of improving our services. Best regards,

6/10 – Grei

Heli og Norway

Some days at Koh Phi Phi
Område helt fantastisk. Hotelle noe slitt. Info ang båttransporten til og fra ikke tilfredstillende .
Svar fra Stephane Duvacher den 11. okt. 2014
Kjære Heli, Vi vil gjerne takke deg for dine kommentarer og håper at vi vil være i stand til å se deg tilbake på Holiday Resort Inn Phi Phi igjen. Vi er i øyeblikket arbeider på renoveringen av noen av våre rom. Det vil alo være et Holiday Inn Phi Phi ankomst og avgangshall oppsett på Phuket brygge for å hjelpe gjestene ankomster til Holiday Inn Resort Phi Phi.

8/10 – Bra

Kaja og Akershus

Likte: Renhold og personale og service
Holiday inn, Phi Phi
Fint hotell med topp beliggenhet! Husene og terrassene er litt slitte, men hageanlegget er velstelt og nydelig. Stranden er kjempefin og stoler og håndklær er gratis. Man kan leie båt til utflukter på hotellet. Dette hotellet er perfekt for en rolig ferie, men det ligger langt fra byen hvis man ønsker mer liv. Veldig hyggelig betjening, men mange snakker dårlig engelsk.
Svar fra Stephane Duvacher den 11. okt. 2014
Dear Kaja, Thank you for your feedback, it is very important for us in order to improve our services. I am please to read that you have enjoyed your stay with us and i also taken note in regards of the English communication for some of our employees. Looking forward to welcome you back to our resort in the future

10/10 – Utmerket

Kristian Hilberg og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fully implemented buddha-concept, highly romantic.
Perfect jungle-relaxation in an otherwise noisy part of Thailand/Phuket. Hotel offers cheap transport in relatively nice cars to anywhere, or hire hotel driver for 2000 baht for one whole day of shopping. Everything you need in Phuket is like 15 mins. with car from the hotel. Really nice scenery and lovely staff.
Svar fra Nawarat den 11. juni 2016
Dear Kristian, Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Nawarat den 11. juni 2016
I hope that we will have the opportunity to welcome you again next time soonest. Best regards,

8/10 – Bra

Irene og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rolig sted midt i vakker natur
Resortet ligger øst på Phi Phi. Rolig og vakkert. Fin strand. Fantastisk deilig mat på alacarterestauranten i strandkanten under trærne. Tok dykkerkurs på det lokale senteret. Veldig bra opplegg og flinke, hyggelige instruktører. Resortet ligger litt isolert til hvis det blåser. Da blir selv korte turer med Longtailbåt vått og hompete.
Svar fra Nawarat den 11. juni 2016
Dear Oslo, Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

10/10 – Utmerket

Richard og Trondheim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Dette var en fantastisk opplevelse. Stranda var ren og fin. Vannet nydelig. Snorkemuligheter. Snilt personale. Litt treg på matservering. Restauranten var noe dårlig, men frokost og middagsbuffe var enormt bra. Veldig romantisk. Savner plutselig kjærsten enda mer. Fin solnedgang og god oppvartning med drinker.
Svar fra Nawarat den 11. juni 2016
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

8/10 – Bra

gunni

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
ENESTÅENDE
Jeg synes bungalovene var veldig flott, store og fine.
Svar fra Nawarat den 11. juni 2016
Thank you for your nice comment and compliments about our hotel! We hope you will be back to our resort soon!

6/10 – Grei

Kevin og Kristiansund, Norge

Likte: Renhold
Holiday Inn Resort, Phi Phi
Det er alt for lite å velge mellom i den vestilige menyen, og små porsjoner på hotell resturanten.
Svar fra n den 4. apr. 2016
Dear Kevin, Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

8/10 – Bra

Tommy og Skien

Likte: Renhold, personale og service og romkomfort
anbefales for par på kjærlighetsferie
vi giftet oss her på hotellet med en thaisermoni for 5 årsiden. er tilbake hvert år for og se vårt kjærlighetstre vokse seg stort. hyggelig hotell med herlige beachfront villaer det bør du ha for og få fullt utbytte av oppholdet. god mat og hyggelig betjening. ' men har blitt alt for dyrt i forhold til komfort og mange andre flotte steder i thailand. er innom som regel bare en natt bare for og ha vært innom...ikke stedet for fest og uteliv , men for avsalpning og rekrasjon....
Svar fra Nawarat den 11. juni 2016
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Nawarat den 11. juni 2016
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Holiday Inn Phi Phi
Hotellet var veldig bra. Vi var 2 par som reiste å hadde bestilt bungalower ved siden av hverandre på stranden, men dette fikk vi ikke. Det var skremmende uvær hver eneste kveld, så noe kos på terreassen på kveldstid kunne enn bare glemme. Å dette var vist veldig vanlig ute på øyen. Ellers var hotellet altfor dyrt iforhold til standard. Men beliggenheten og den rolige atmosfæren var bare helt fantastisk. Selv om det var mye knust glass på stranden. Men pga. uværet så frister det dessverre ikke til gjentagelse.
Svar fra Nawarat den 11. juni 2016
Thank you very much for taking the time to upload your review and comments like the one you have provided give our team continue motivated in delivering high standards of service. We hope you will be back to our resort soon! Best regards,

10/10 – Utmerket

Marissa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were amazing!
Bodde her 4 netter i mars 2024
Svar fra Joy den 25. mai 2024
Dear Marissa,We thank you for sharing your experience.I appreciate that you have enjoyed your stay with us in overall.I am very grateful for the feedback provided as this allows us to improve our services. I have shared your comments with our team members to continue motivated in delivering high standards of service. I would like to thank you once again for taking the time to share your feedback and look forward to having the opportunity to welcome you back to our resort.Best regards,Nawarat PewonExecutive Assistant Manager

10/10 – Utmerket

Alice

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stage was friendly and helpful when needed.
Bodde her 2 netter i januar 2024
Svar fra Nat den 24. mars 2024
Dear Khun Alice,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

8/10 – Bra

Milva og Aldeno

Reiste med familie
Likte: Personale og service og fasiliteter
Struttura in un contesto meraviglioso mare stupendo ,bei bungalow immersi nella natura e colazione abbondante e variegata.Lungo il tragitto per arrivare e per spostarsi da li visto che li non c è altro .Buone le escursioni A mio parere dovrebbero stare attenti a piu particolari da sistemare nella struttura e ce ne sono parecchi sia nei bungalow che nella struttura
Bodde her 4 netter i mars 2024
Svar fra Nat den 24. mars 2024
Dear Khun Milva,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for the inconvenience that may cause your experience during your stay with us. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

6/10 – Grei

Tedd og Plymouth

Likte ikke: Personale og service
Isolated, food was mediocre at best.
Bodde her 7 netter i mars 2024
Svar fra Nat den 24. mars 2024
Dear Khun Tedd,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for the inconvenience that may cause your experience during your stay with us.Best regards,Nat RattanakereeAssistant Front Office Manager

6/10 – Grei

Gabriela

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Sorry to say this is my first mediocre review of any accommodation in Thailand. The resort seemed to be entirely staffed by teenagers. Our room was very tired and dated. Towel rack falling off the wall, vinyl doors wouldn’t close, no artwork, terrible lighting. Bed was fine and AC worked so there’s that. Posting for yoga on the beach but teacher on holiday; posting still up. No towels at infinity pool, gym had equipment strewn all over the place, happy hour at beach bar advertised 2-5 pm and we get there at 445 and they say not serving after 430…breakfast buffet was good and plentiful and varied. Phi phi is stunningly beautiful don’t was hard to ruin anything with that beauty around you. Great treehouse restaurant “chilli and pepper” and amazing best bar ever called camel rock in local town down the road. Anyway this is called a 4-star but should really be a 2-3 star IMHO.
Bodde her 3 netter i mars 2024
Svar fra Joy den 19. mars 2024
Thank you for sharing your feedback. I apologize that we did not exceed the standard you received during previous stays. I have already stated that the issue has been raised with my management team, to ensure that we will be taken to minimise the occurrence and I assure you I take them seriously.Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again.Best regards,Nawarat Pew-onExecutive Assistant Manager

6/10 – Grei

Heiner

Reiste med partner
Likte: Personale og service
Die Lage und der Strand ist super, das Hotel hat schon bessere Zeiten gesehen, teils stark renovierungsbedürftig, schlechtes Preis/Leistungsverhältnis. Frühstücksauswahl zwar groß , aber von teils schlechter Qualität und unappetitlich. War kein Vergnügen damit. Das ganze eigentlich keine 4 Sterne, deshalb nicht unbedingt weiterzuempfehlen. Schade.
Bodde her 5 netter i februar 2024
Svar fra Nat den 10. mars 2024
Dear Khun Heiner,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for the inconvenience that may cause your experience during your stay with us. We will take your comment seriously to improve our hotel.Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 – Utmerket

Raul Omar

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente lugar, todo está hermoso y tranquilo, las instalaciones están muy bien y el personal súper amable
Bodde her 4 netter i februar 2024
Svar fra Nat den 5. mars 2024
Dear Khun Raul Omar,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 – Utmerket

Jane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
At first view the resort seems a little tired though after a day or two, it doesn't matter as everything else is wonderful. It's relaxed, staff are smiley and friendly, food is good, the outlook is gorgeous. Great choice of pools and food/drink options.
Bodde her 2 netter i februar 2024
Svar fra Nat den 23. feb. 2024
Dear Khun Jane,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 – Utmerket

Edward og Ft. Simpson

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Have stayed here 15 times..Great view, great staff.
Bodde her 6 netter i februar 2024
Svar fra Nat den 23. feb. 2024
Dear Khun Edward,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment and your loyalty to the hotel. We are looking forward to welcoming you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 – Utmerket

Ramiro

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place!
Bodde her 2 netter i januar 2024
Svar fra Nat den 30. jan. 2024
Dear Khun Ramiro,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

6/10 – Grei

Ahmed Amine

Reiste med partner
Likte: Renhold og personale og service
Very nice and helpful stafff. Limited food choice and transportation.
Bodde her 3 netter i januar 2024
Svar fra Nat den 30. jan. 2024
Dear Khun Ahmed Amine,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for any inconvenience that may cause your experience during your stay with us. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

8/10 – Bra

Teresa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had a private pool that made our stay perfection. It’s not convenient to get back and forth to the ferry. Otherwise it was lovely
Bodde her 1 natt i januar 2024
Svar fra Nat den 30. jan. 2024
Dear Khun Teresa,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for any inconvenience that may cause your experience during your stay with us. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

2/10 – Forferdelig

Syed

Reiste med partner
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Nat den 30. jan. 2024
Dear Khun Syed,Allow me to clarify your feedback as you are the agent and we didn't have any record that the guests who stayed with us were dissatisfied during their stay with us.Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 – Utmerket

Julian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schönes Hotel, große Anlage. Personal extrem freundlich und bemüht. Frühstücksbuffet war auch top. Der Strand ist wunderschön und weitläufig. Das Highlight an diesem Hotel ist der Sunset view Pool mit einer Bar.
Svar fra Nat den 18. jan. 2024
Dear Khun Julian,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

8/10 – Bra

Nicole

Likte: Renhold, personale og service og romkomfort
Relaxing, beautiful stay
Visited during the Christmas holiday and enjoyed our 5-day stay. The hotel is a bit on the older side and there was construction happening in some of the suites close to ours that woke us up each morning (even on Christmas Day). The room we were in (Coral Sea View) was a bit outdated and had some quirks but still clean and comfortable with privacy and a gorgeous view. Included a cool outdoor shower we enjoyed. The staff was overall very friendly, though at dinner the service was very slow and drinks took a while, sometimes forgotten. The spa was wonderful for massages and scheduling boat tours and activities was super easy. The highlight was the Sunset pool and bar - so special. Highly recommend walking over to Jasmine’s for a few meals (right next door) and walking 20 mins the viewpoint 2 - then walking 5 mins further to Sai’s beach bar which was very nice.
Bodde her 4 netter i desember 2023
Svar fra Nat den 8. jan. 2024
Dear Khun Nicole,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. However, we apologize for any inconvenience that may cause your experience during your stay with us. Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 – Utmerket

Tyler og Cowichan Bay

Bodde her 2 netter i desember 2023
Svar fra Nat den 30. jan. 2024
Dear Khun Tyler,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

10/10 – Utmerket

Georgios og Setauket

a nice place for vacation
Bodde her 4 netter i desember 2023
Svar fra Joy den 4. jan. 2024
Hello Georgios,,Thank you for sharing your experience with us.We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted.We thank you again for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards,Nawarat Pew-onExecutive Assistant Manager

6/10 – Grei

Matthew

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
This property is in desperate need of TLC and much more. The ceiling had large areas of water damage. The siding outside was so old and Sun damaged it was brittle. Grass was knee high behind the unit but got cut the day before we left. The lack of info on their not running water taxis after 2 (get flights arriving before Noon is a must) is a deal breaker. They bait and switch you on the better room and if you lay in advance you lose a day on the water taxi fiasco AND once there is when you find out you have a lesser room. The people are delightful but way too much wrong with the place to redeem it. Even fixed up it shows it’s age. Coffee machine broke. Their solution, wait until seven for a new one and go pay for coffee instead of them bringing it to you free like it is in the room, asap. Not ever a flicker in their eyes that the right response for an old broken coffee maker was to bring us a couple coffees. Sad but this isnt even close to an 8 something property.
Bodde her 4 netter i desember 2023
Svar fra Joy den 4. jan. 2024
Dear Matthew,Thank you for sharing your feedback. I apologize that we did not exceed the standard you received during previous stays. I have already stated that the issue has been raised with my management team, to ensure that we will be taken to minimise the occurrence and I assure you I take them seriously.Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again.Best regards,Nawarat Pew-onExecutive Assistant Manager

10/10 – Utmerket

Martin

Reiste med familie
Bodde her 3 netter i desember 2023
Svar fra Joy den 4. jan. 2024
Hello Martin,Thank you for sharing your experience with us.We are very grateful for the feedback provided. I have shared your comments with our team members who are currently working on the service issues you have highlighted.We thank you again for sharing your experience with us and hope that we will have the opportunity to welcome you again next time soonest. Best regards,Nawarat Pew-onExecutive Assistant Manager

10/10 – Utmerket

Junyoung

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful sea!!
Bodde her 2 netter i desember 2023
Svar fra Nat den 13. des. 2023
Dear Khun Junyoung,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regards,Nat RattanakereeAssistant Front Office Manager

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Terrible service! Don’t lose your money there!
This hotel is one of my terrible holiday experience in my life. Management team very rude, very unprofessional! Save your money and spend it in better hotels! I paid for one week but I didn’t stayed even one minute in hotel. There is no shuttle service to Tonsai (Centrum)so you have to pay all the time 2.000+ baht each time. If you complain something, they don’t care! If you have any problem, they don’t care! If you want something, they don’t care! They just care how much money they got from people! No guest relations service! All workers are traines / interns, there is no professional people in hotel. My recommendation is don’t throw your money to the trash bin if you guy’s planing to go there! Pools very dirty, sunbeds very old! Everything was very bad!
Bodde her 6 netter i november 2023
Svar fra Joy den 4. jan. 2024
Dear Sir,Thank you for sharing your feedback. I apologize that we did not exceed the standard you received during previous stays. I have already stated that the issue has been raised with my management team, to ensure that we will be taken to minimise the occurrence and I assure you I take them seriously.Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again.Best regards,Nawarat Pew-onExecutive Assistant Manager

8/10 – Bra

LUKE

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love how quiet it is and how polite the staff are, they are all just so wonderful people. My only issue was my room's shower, the water pressure was not so great and the shower heads looked like they should be replaced. Other than that, maybe some small construction updates(some cracked concrete and wood in a few places), like the walkway up to my room and the wood on the deck on the porch of the room. Also, some bug spray foggers and a free bottle when you check in might be a good addition to the resort, because the mosquitos are insatiable. But don't focus on the less-than-pleasurable things. Phi Phi Holiday Resort is amazing. From start to finish, the experience is so smooth and streamlined. They got it figured out Excellent stay!
Bodde her 3 netter i november 2023
Svar fra Joy den 13. nov. 2023
Dear Luke,We are grateful for your comments and for sharing your experiences of staying. As for the shower, I will address these issues with my entire team to better our products. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Hope you will not let this mar your whole experience and we look forward to the opportunity to welcome you back again soon. Best regards,Nawarat Pew-onExecutive Assistant Manager

10/10 – Utmerket

blaine

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A beautiful tropical place to stay. Great and attentive staff cared for our every need. Highly recommended.
Bodde her 2 netter i november 2023
Svar fra Nat den 7. nov. 2023
Dear Khun Blaine,Thank you for taking the time to share your experience during your stay with us. The hotel really appreciates your comment. We hope to have an opportunity to welcome you back again :)Best regardsNat

10/10 – Utmerket

David Gonzalez

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I loved the view from our room. The staff was very helpful and friendly I would definitely recommend it.
Bodde her 4 netter i august 2023
Svar fra Joy den 31. aug. 2023
Dear David,Well thanks for taking your time, we as a team really appreciate it. we love to hear from our guests every time they stay with us, If there is anything else we can do, just let us know and we be on top of it, again THANK YOU SO MUCH! See you again soon!Best regards,Nawarat Pew-onExecutive Assistant Manager

8/10 – Bra

Daniel

Likte: Renhold og personale og service
Alles in allem war es ein fantastischer Urlaub. Die Bungalows sind nicht mehr die neuesten aber gemütlich eingerichtet. Warmes Wasser, Klimaanlage usw. war alles prima. Der Außenbereich wird im Moment wieder komplett aufgearbeitet und aufgeräumt aber man fühlt sich wohl und man kann herrlich auf der Anlage rum laufen. Das Frühstücksbuffet ist echt lecker und es ist für jeden etwas dabei. Die Restaurants und Bars direkt am Strand sind echt zu empfehlen und haben ne grosse Auswahl. Das Fitnessstudio ist echt prima und auch dort ist für jeden etwas dabei. Das Personal und die Bewohner sind echt fantastisch. Super freundlich und wirklich bemüht den Gästen einen super Urlaub zu verschaffen. Probleme in den Zimmern usw. werden direkt vom Personal beseitigt. Der Strand und das Wasser sind der Hammer. Sehr sauber und vor allem eine herrliche Ruhe zum entspannen. Auch die Freizeitaktivitäten sind prima. Schnorcheln, Kanu oder Kajak, Bootstouren rund um die Insel, Fitnesscenter oder einfach nur faul am Strand liegen. Circa 30 minuten Fußweg zum nächsten kleinen Dorf mit Supermärkten, kleine Shops, Bars und Restaurants. Transfer mit dem Boot zum Resort und zurück klappen auch prima. Das Resort ist genau das richtige für Leute die Ruhe und Entspannung suchen. Keine Clubs, Discos, Autos oder sonstiges. Ein grosses Dankeschön an die gesamte Belegschaft des Resorts und natürlich auch an Expedia für den reibungslosen Ablauf dieser Reise. Gerne wieder und bis zum nächsten Mal auf Ko Phi Phi.
Svar fra Joy den 1. okt. 2023
Dear Daniel,Thank you for taking the time for the review. we love to hear about our great staff and services. we really appreciate it and hope to see you soon, take care!Best regards,Nawarat PewonExecutive Assistant Manager