"Overpriced with disappointing maintenance and service
We stayed at Holiday Ao Nang Beach Resort Krabi for 14 nights. The beachfront location and large pool area are nice, but the stay felt overpriced for the high room rate.
Food and drinks were significantly overpriced. A small 0.33l Singha beer was listed as 155++ THB and totalled 181 THB after tax and service — more than four times the normal supermarket price (35–45 THB).
The kids’ water park did not match the photos: no trampoline, one slide missing, and the remaining slides had worn paint and a very rough surface, causing skin abrasions on our children. These issues could easily have been fixed.
Service was inconsistent. While the cleaning staff were friendly, many others had poor English and varying attitudes. We had confirmed a buffet dinner the day before, but it was cancelled without notice and we received a condescending response when we asked.
The free Kids Club had limited and worn-out activities, and the Kids’ Corner charged extra for nearly everything. Breakfast was repetitive with the same Thai and Indian dishes daily.
We also experienced noise every evening until 23:00 from music at a nearby nightclub/hotel.
Overall, the resort has potential, but the high price is not justified due to poor slide maintenance, misleading advertising, overpriced food/drinks, inconsistent service, and evening noise. Significant improvements are needed, especially on the waterslides.
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