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Anmeldelser av The Cross Keys

3.5 out of 5
The Cross Keys
52 King Street, Knutsford, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 78 av totalt 128 anmeldelser." "
Rangering på 8 − Bra. 29 av totalt 128 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 128 anmeldelser." "
Rangering på 4 − Dårlig. 4 av totalt 128 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 128 anmeldelser." "

9,0/10

Renhold

9,0/10

Personale og service

9,4/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Frank Terje

Bodde her 2 netter i april 2022
Svar fra GM den 2. mai 2022
Frank, thankyou so much for your 10/10 review for your stay here at the Cross Keys Hotel Knutsford. We hope to see you again soon.

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good position on King Street, and staff very helpful.
Bodde her 1 natt i mars 2024

8/10 – Bra

IAN

Forretningsreisende
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Business traveller 2 nights Good place to stay.
Staff very caring and cheerful Could not do enough for me on arrival ! Rooms were modern with good amenities Great location for other restaurants and drinking places should you wish to go ! Small car park at the rear but had no issues parking
Bodde her 1 natt i februar 2024

8/10 – Bra

IAN

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

J

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Lisa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Quick Sunday getaway . Staff lovely. Rooms clean and quiet. Fantastic breakfast
Bodde her 1 natt i januar 2024

10/10 – Utmerket

William

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Middle of town
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

John

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stay somewhere else!
Dirty rooms, broken fittings, room not services, still waiting for the refunds we were promised.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

John

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dirty and chaotic hotel
We were booked in for 3 nights. First room we were given was filthy and had numerous broken fittings such as shower and toilet flush. We were moved to another room that was marginally cleaner. We pointed out missing light bulbs and non working radiators but these were never fixed. They then forgot to clean that room. We were promised a refund but that has not been paid! Every time we complained the staff were very apolgetic...but after a catalogue of issues we just cant think of anything good to say. Very dissappointing.
Bodde her 2 netter i januar 2024

8/10 – Bra

Joe

Bodde her 1 natt i januar 2024

10/10 – Utmerket

T

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great pub and rooms are located in a quiet area so good sleep had every time! Right in the centre of Knutsford 4 minutes from the train station on Manchester, Stockport, Chester line!
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Ian

Bodde her 1 natt i januar 2024

10/10 – Utmerket

Angela

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely central place to stay Free parking Big bedroom, big bed, great ‘in room’ facilities Delicious breakfast A very Warm welcome from Ben - nothing was too much trouble - he made it all feel seamless and great Thank you
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Keith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good location. Spacious room. Bathroom had very nice shampoo and shower gel. Room amenities good. Great breakfast.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Richard

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Rooms are excellent and the bars is brilliant
Bodde her 1 natt i desember 2023

8/10 – Bra

karl

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Elly

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay and very friendly staff.
Bodde her 1 natt i november 2023

10/10 – Utmerket

Destany

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location right in the middle of knutsford. Very quiet!
Bodde her 1 natt i september 2023

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

Stuart

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great little pub and hotel, will definitely be back for the decent ale and Guinness pints
Bodde her 1 natt i oktober 2023

8/10 – Bra

Eve

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
Check in was slow, chef come out to assist and find a staff member. Room was large had everything we needed . window nets and curtains were very dirty. We stayed two nights food was lovely -especially breakfast plenty to choose from The chef was very helpful, he looked for staff to check us in, he was there when I checked out and very polite and checking everything was ok and if we needed anything. We would stay again, great location
Bodde her 2 netter i oktober 2023

6/10 – Grei

Neil

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Len

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location comfy large rooms
Good size room , very clean, top floor with stairs which I didn’t mind but wouldn’t be suitable for anyone with disabilities, check in very good asked if able to use stairs , very good , breakfast good but cheaper if booked with accommodation. Some noise from passing aircraft on top floor but not excessive. 10.00 pm closing pub which is a shame as I arrived late.’’
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Richard

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Could be a lot better!
Thought the quality of the breakfast was poor. Rooms could have been cleaned. Staff were not very enthusiastic
Bodde her 2 netter i september 2023
Svar fra Jess den 4. okt. 2023
It is disappointing for us to hear that your experience was anything less than great. Please let us know if there is anything else we can do for you; we are more than happy to help!

10/10 – Utmerket

Suzanna

Bodde her 1 natt i september 2023
Svar fra Jess den 4. okt. 2023
Thank you so much for the positive review! We hope to see you soon! Thank you, and have a fantastic day!

10/10 – Utmerket

Fuchsia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Just what we needed
We had a lovely stay. From the moment we arrived everyone was so kind. No hesitation in answering questions or giving us advice. We highly recommend Knutsford and the Cross Keys!
Bodde her 2 netter i september 2023
Svar fra Jess den 4. okt. 2023
We are so pleased you enjoyed your visit to Cross Keys Hotel Knutsford! Thank you, and have a fantastic day!

10/10 – Utmerket

John

Bodde her 1 natt i september 2023
Svar fra Jess den 4. okt. 2023
Reviews like this really help us to keep motivated! A massive thank you from The Cross Keys Team!

6/10 – Grei

Aimie

Reiste med familie
Likte: Renhold og personale og service
Bodde her 1 natt i august 2023
Svar fra Jess den 27. aug. 2023
Thank you for your honest review. We are always wanting to hear of any constructive criticism, so if you have any pointers for us, please let us know!

10/10 – Utmerket

Amy

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay loved the room! Staff were friendly food was delicious.
Bodde her 2 netter i mai 2023
Svar fra Jessica-Lee Yates den 27. aug. 2023
Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!

6/10 – Grei

Phil

Bodde her 1 natt i august 2023
Svar fra Jessica-Lee Yates den 27. aug. 2023
Thank you for your honest review. Please let us know how would could better for any future visits!

10/10 – Utmerket

Violet

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent.
Great service room was excellent and all round a brilliant stay.
Bodde her 2 netter i august 2023
Svar fra Jessica-Lee Yates den 27. aug. 2023
We really appreciate your brilliant feedback! We hope to see you soon!

8/10 – Bra

Paneeta

Bodde her 1 natt i august 2023
Svar fra Jess den 4. okt. 2023
Thank you for your high star rating!

10/10 – Utmerket

Philip

Bodde her 2 netter i juli 2023
Svar fra Jessica-Lee Yates den 27. aug. 2023
Thank you for taking the time to leave a review for us at Cross Keys Hotel Knutsford. We're happy we could meet your expectations! Thank you, and have a fantastic day!

10/10 – Utmerket

Roger

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2023
Svar fra Jessica-Lee Yates den 27. aug. 2023
Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!

10/10 – Utmerket

ANDY

Bodde her 1 natt i juli 2023
Svar fra Jessica-Lee Yates den 27. aug. 2023
Thank you for taking the time to leave a review for us at Cross Keys Hotel Knutsford. We're happy we could meet your expectations!

10/10 – Utmerket

Jamie

Bodde her 1 natt i juli 2023
Svar fra Jessica-Lee Yates den 27. aug. 2023
We are so pleased you enjoyed your visit to Cross Keys Hotel Knutsford! Thank you, and have a fantastic day!

10/10 – Utmerket

Catherine

Bodde her 1 natt i juni 2023
Svar fra Jess den 5. okt. 2023
We are so pleased you enjoyed your visit to Cross Keys Hotel Knutsford! Thank you, and have a fantastic day!

10/10 – Utmerket

Gary

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely rooms in Knutsford
Excellent rooms above a pub in centre of Knutsford
Bodde her 1 natt i mai 2023
Svar fra TL den 17. mai 2023
Thanks Gary for 10/10 score, much appreciated by us all here.Hope we see you again at a later date.Thanks againReception

4/10 – Dårlig

Kevin

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra TL den 22. apr. 2023
Hi KevinThank you for taking time to score are hotel.RegardsReception

10/10 – Utmerket

Simon

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely pub, room was very clean and comfortable, couldn't fault any aspect of our stay. Breakfast was spot on, 10/10. We would definitely stay here again.
Bodde her 1 natt i april 2023
Svar fra RAD den 18. apr. 2023
Hi Simon,Thankyou for your kind comments and your high score rating, this is very much appreciated.RegardsRichard

10/10 – Utmerket

Colin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great position..easy parking close by..good breakfast
Bodde her 1 natt i april 2023
Svar fra TL den 14. apr. 2023
Hi there - thank you for 5/5 rating, much appreciated by us all here at The Cross Keys Hotel.Hope to see you at a later date.Reception

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Cross Keys - Excellent
The hotel room was extremely clean, staff were extremely helpful and very accomodating. Breakfast was delicious.
Bodde her 1 natt i mars 2023
Svar fra TL den 3. apr. 2023
Hi there- thank you so much for these lovely comments, much appreciated by all of us here.Hope to see you at a later date.Thanks againThe Cross Keys Hotel

10/10 – Utmerket

Lee

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Night Away
Great staff, fantastic food and a grwat nights sleep on a super comfy bed.
Bodde her 1 natt i mars 2023
Svar fra TL den 28. mars 2023
Hi Lee - thank you so much for a10/10 score, it's much appreciated by us all here at The Cross Keys Hotel.Hope to see you again at a later date.Thanks againReception

10/10 – Utmerket

John

Bodde her 1 natt i mars 2023
Svar fra TL den 14. mars 2023
Hi John - 10/10 is much appreciated by us all here at The Cross Keys Hotel.We're pleased to hear you enjoyed your stay with us & hope you'll return at a later date.Thanks again

4/10 – Dårlig

Lauren

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Noisy Rooms
Very noisy rooms. Banging noise in the pipes came on at 5am and then was off and on all morning, which was not good. Room was pretty dated, ok to crash in but nothing special. Don't think i would stay again Parking was difficult to find, google maps directs to the wrong place. So if you are going, it's on the last turning before you get back to the main road.
Bodde her 1 natt i mars 2023
Svar fra RAD den 7. mars 2023
Hi Lauren,Sorry to hear the problems you had with your stay here. Firstly your room was in the main building which is very old and quirky, the rooms are done in contemporary style. We are starting a full refurbishment of our rooms starting in mid March. The banging pipes is an issue that is new and we are addressing as we recently had our boiler pumps updated and this seems to be causing an issue. Lastly the carpark although hidden is quite easy to find if you follow the instructions in the booking confirmation from the hotel. RegardsRichard

10/10 – Utmerket

Paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely stay
We had a lovely stay. Superb central location. Free parking on site. Double room in main hotel was very spacious with the most comfy super king size bed. Big bathroom with bath/shower combo. Very clean. Good quality towels. Breakfast superb. Lynne is a fabulous host. Very welcoming and helpful. We would definitely stay again. Paula and Paul x
Bodde her 1 natt i februar 2023
Svar fra GM den 8. feb. 2023
Hi Paul,Thankyou for taking the time to provide us with your feedback, great comments and we are really pleased you enjoyed your stay here with us.RegardsRichard

8/10 – Bra

Amanda

Likte: Renhold, personale og service og romkomfort
Night away for wedding bathroom ceiling needs some work but room clean. Breakfast not so good greasy only bacon good quality. Left most of it.
Bodde her 1 natt i februar 2023
Svar fra GM den 8. feb. 2023
Thankyou for your review, we appreciate you taking the time to supply us with your feedback.

8/10 – Bra

Danny

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2023
Svar fra TL den 30. jan. 2023
Hi Danny, thank you for 8/10 rating, much appreciated by us all here. Hope to see you again at a later date.

6/10 – Grei

steve

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Perfect room for a Hobbit.
Last min booking for a business trip. Price was very competitive, so didn't expect much. Paid extra for breakfast, only to receive an email stating breakfast was served from 8am! (On a working weekday, this really should be from 6am.) Parking was full on arrival, no problem as plenty on the street till 8am. The Pub was lively as local football was on the TV. Was taken to the room and everything explained, which was great. The room itself was in the loft space and everything about it was just a little too small. Great if you are 5ft 8. but at 6ft 2, it dosent work. Single bed was too short, from my ankles, my legs stuck out. The duvet was just too small. It covers the bed (which was really nicely presented), however once in, it didn't cover the person fully. Woke up to find myself half uncovered on more than one occasion. The shower, which again was modern and looked lovely, only just fit me in. Try to wash your legs and the door is open! I'm not a fat lad, built definitely well built! For the bigger body, this room does not work. Did not hear any noise from the pub, which was great. However at around 10pm and again at 5.30am??? The bottle bin was emptied right below the room, which obviously woke me up. So to sum up, a lovely looking and well presented room, just don't book it if you are over 10 stone or 5ft 8 in height.
Bodde her 1 natt i januar 2023
Svar fra GM den 8. feb. 2023
Thankyou for your review, we do like to hear from our guests as this helps us to improve our service to you.