Slott i Køln

«checking in was difficult. nobody was there upon arrival, door was locked. i had to call someone offsite to help check me in. self-check in wasn’t operational. called again to reboot system. staff sent an email requesting i pay again for my reservation i’ve already booked. bed came with one comforter, base price was for two adults. staff digitally requested that i pay an extra $10 per night per person. all was eventually resolved but it was one after another.»

«Stayed here for two nights. It was a quiet place - room was spacious and modern. Quite clean and without problems. Though toilet seat was kind of used and looked not clean but it was just some mark. Suggest to change that though. I enjoyed extra upgrade to this room and free parking as promised by Hotels.com with their VIP-hotel agreement. I had sparkling water instead of still - maybe it was supposed to be like this or set there by mistake?»

«Das war super für eine nacht wir haben auch ohne zu fragen oder sonst was ein zimmer upgrade bekommen. Bin echt zufrieden gewesen alles sauber und gemütlich Badezimmer war super»

«N»

«Für Leute die nur kurz»

«God pris »