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Anmeldelser av Novotel Rayong Rim Pae Resort

4 out of 5
Novotel Rayong Rim Pae Resort
4/5 Moo 3 Pae Klaeng Kram Road, Klaeng, Rayong

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 100 av totalt 325 anmeldelser." "
Rangering på 8 − Bra. 173 av totalt 325 anmeldelser." "
Rangering på 6 − Grei. 38 av totalt 325 anmeldelser." "
Rangering på 4 − Dårlig. 11 av totalt 325 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 325 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Egil

Bodde her 2 netter i desember 2023
Svar fra Olga den 29. des. 2023
Dear Egil, Thank you for staying with us in Rayong.I am sorry to learn that your stay was not as expected.I would appreciate if you could provide mw with more details on what happened, so that we can improve our services. Thank you again for staying with us.Warm regards, Olga GergenkopGeneral Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice location, but used for conferences
Nice hotel, friendly staff, beautiful pools and a nice beach. Small restaurants around the hotel which is way cheaper than the hotel, and worth visiting. Super nice BUT there were conferences every day and the pool-areas closed for private parties from 2 pm. Loud music until 11. Wish we were told ahead. Would go visit again on a quiet day :)
Bodde her 2 netter i desember 2022
Svar fra Stefan Rehm - General Manager den 29. des. 2022
Greetings from Novotel Rayong Rim Pae Resort. Thank you for staying with us and taking the time leaving us a review. Please be rest assured that I have well noted your comments and personally will into it to further improve our services. Feel free to contact me for your next stay, I will be more than happy to assist you. Best Regards, Stefan REHMGeneral Manager

10/10 – Utmerket

Claes

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020

8/10 – Bra

Jarle og Bergen

Likte: Overnattingsstedets bygg og tilstand
Pleasant stay for one night
Pleasant stay for one night. The hotel has several svimming pools and a jakuzi, but closes maybe a bit too soon(7 pm). We ate both dinner and breakfast, but beware that prices are almost the same as in a restaurant in Europe. The dinner was ok, and the breakfast was great, serving both American and Thai breakfast. For the price the room was a bit too small and outdated compared to similar hotels. Both the checkin and checkout took a long time(about 15 minutes).

8/10 – Bra

Jan Steinar og Nøtterøy

Likte: Personale og service og overnattingsstedets bygg og tilstand
novotel
Alt var bra, bortsett fra kvaliteten på manicure. nydelig uteområder med barnebasseng. <<<<<<<<<rommene var litt slitt.
Svar fra Terry den 30. mai 2015
Dear Sir/Madame We would like to thank you for choosing Novotel Rayong Rim Pae Resort as your accommodation choice during your recent visit to Rayong and for taking the time to write this review. Also, we are delighted to read that you had a comfortable stay and enjoyed our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. We all look forward to welcoming you again on your next visit soon. Your Sincerely, Terry Butt-Gow General Manager

10/10 – Utmerket

Carina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Terry den 6. juni 2015
Dear Guest, Thank you for your 5 star review. look forward to welcome you back soon

8/10 – Bra

LARS OLUF HENDEN og TANANGER

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
fantaSTISK SERVICE
vI HADDE ET ALLETIDERS OPPHOLD
Svar fra Terry den 3. jan. 2015
Dear Sir/Madame We would like to thank you for choosing Novotel Rayong Rim Pae Resort as your accommodation choice during your recent visit to Rayong and for taking the time to write this review. Also, we are delighted to read that you had a comfortable stay and enjoyed our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. We all look forward to welcoming you again on your next visit soon. Your Sincerely, Terry Butt-Gow General Manager

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Passet godt for oss som reiste med barn, men litt usentralt beliggenhet. Pluss for gratis minibuss til til nærmeste tettsted. Noe kluss med rommet førte til at vi ble oppgradert til superior suite:-) Bra bassengområde og flott på hotellets egen strand. Men skitne nabostrender. Bra thaimat tvers over veien!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell
Hotellet kan absolutt anbefales om man ønsker en rolig ferie. Flott bassengområde og fin strand. Dessverre stenger det meste ned ganske tidlig på kvelden, så for natteravner som undertegnede ble det fort litt kjedelig. Maten på hotellet kan vel best beskrives som forholdsvis dårlig i forhold til pris. Servicenivået er forøvrig bra.
Svar fra terry den 31. mars 2015
Dear Sir/Madame We would like to thank you for choosing Novotel Rayong Rim Pae Resort as your accommodation choice during your recent visit to Rayong and for taking the time to write this review. Also, we are delighted to read that you had a comfortable stay and enjoyed our hotel. It is always encouraging to learn that guests are satisfied with our services as it is what we strive for every day. We all look forward to welcoming you again on your next visit soon. Your Sincerely, Terry Butt-Gow General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt greit strandhotell med flott sandstrand
Helt greit strandhotell med flott sandstrand.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt hotell - dårlig nett
Ypperlig sted dersom du skal koble helt av -også fra nettet :-)

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig stille område, lite som skjer. Hotellet i seg selv er veldig fint og hyggelig. Gode fasaliteter!

10/10 – Utmerket

Hilde

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel, clean, friendly staff and the beach is amazing
Bodde her 2 netter i mars 2024
Svar fra Olga den 14. apr. 2024
Dear Hilde, Thank you so much for your wonderful feedback! I'm thrilled to hear that you enjoyed your stay with us and appreciated our clean facilities, friendly staff, and amazing beach. It's always our goal to provide a memorable experience for our guests. I look forward to welcoming you back for another great stay in the future!Warm regards, Olga GergenkopGeneral Manager

10/10 – Utmerket

Steven og Orland Park

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and well-maintained property with friendly staff.
Bodde her 1 natt i mars 2024
Svar fra Olga den 6. mars 2024
Dear Steven,Thank you for your kind words and positive feedback! We're thrilled to hear that you found our property very nice and well-maintained, and that our staff made your stay enjoyable. We look forward to welcoming you back for another pleasant experience.Warm regards,Olga Gergenkop + the team of Novotel Rayong Rim Pae Resort

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service
Hyvä perushotelli rannalla
Huone oli siisti ja sänky iso ja mukava. Mahduimme juuri ja juuri nukkumaan sänkyyn kahden lapsen kanssa (se oli oma valinta) kahdestaan tilaa olisi tosi paljon. Henkilökunnan kielitaito oli melko huono. Saimme aika vähän tietoja hotellista ja asiointi kesti kauan. Allasalueet olivat kauniit, mutta altaat olivat melko likaisen oloiset. Ranta oli myös likainen, merestä ajautui tosi paljon roskia rannalle. Roskien ajautuminen rannalle saattoi olla kausittaista, mutta ikävää kuitenkin. Rannalla oli pari hyvää ja edullista ravintolaa. Hotellin ravintola oli kallis niihin verrattuna. Toisella puolella tietä oli myös ravintola ja tosi pieni minimarket. Muita marketteja ei lähellä ollut. Pariksi yöksi hyvä levähdyspaikka, mutta viikko olisi ollut liikaa.
Bodde her 2 netter i februar 2024
Svar fra Olga den 29. feb. 2024
Dear Guest, Thank you for sharing your detailed feedback about your recent stay with us. We are glad to hear that you found the room clean and the bed spacious and comfortable.We sincerely apologize for any inconvenience you experienced with the language skills of our staff and the delay in service. Your comments are valuable, and we will address these areas for improvement to enhance our guests' experience.It's wonderful to know that you appreciated the beauty of our pool areas. We will be addressing the beach area cleanliness as well.We appreciate your insights about the dining options, and we understand the importance of providing value. Your comments about the hotel's restaurant pricing will be considered as we review our offerings.We hope to have the opportunity to welcome you back and provide you with an improved experience.Warm regards, Olga GergenkopGeneral Manager

10/10 – Utmerket

Patrice

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Olga den 29. feb. 2024
Dear Partice, Your flawless 10 out of 10 rating warms our hearts! We're delighted you had an exceptional experience and can't wait to welcome you back.Warm regards, Olga GergenkopGeneral Manager

10/10 – Utmerket

Patrice

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Olga den 29. feb. 2024
Dear Partice, Thank you for staying with us and for giving us 10 out of 10. I am delighted to hear you had an exceptional experience with us. Looking forward to welcoming you again!Warm regards, Olga GergenkopGeneral Manager

8/10 – Bra

nina

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint och lugnt hotell med bra läge på stranden
Enkla men trevliga rum. Fint läge vid lugn strand. Utanför någon stad, tar ca 40 min in till Rayong. Bra frukost. Tyvärr alldeles för få solstolar och folk går ner tidigt på morgonen och paxar plats för att sedan dyka upp efter lunch. Inga solstolar på stranden, på gott och ont. Små billiga och bra restauranger läns stranden, speciellt norrut. Billig och bra massage precis bredvid (på stranden). Vi bokade rum för 2 vuxna och 2 barn. Fick träff på ett rum med två sängar, på bilden var det dubbelsäng. Visade sig vara ett litet dubbelrum med två enkelsängar. Trångt att ha en tonåring i en 105cm-säng. Vi blev tvungna att köpa till ett rum till -> dubbel kostnad mot förväntad. Dåligt av hotels.com att inte filtrera rätt och att tillåta bokningen av fyra stycken i ett sådant rum.
Bodde her 6 netter i januar 2024
Svar fra Olga den 29. feb. 2024
Dear Nina, Thank you for staying with us and for sharing your detailed feedback. We're glad you enjoyed our pleasant rooms and the beautiful location by the calm beach. I apologize for any inconvenience regarding the sunbeds - we have ordered more of them already.Your insights are crucial, and we'll use them to enhance our services. We hope to have the opportunity to welcome you back for an improved experience.Warm regards, Olga GergenkopGeneral Manager

10/10 – Utmerket

Marie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i januar 2024
Svar fra Olga den 29. feb. 2024
Dear Marie, We appreciate your perfect 10 out of 10 rating! It was a pleasure serving you, and we hope to have the opportunity to welcome you back for another excellent experience.Warm regards, Olga GergenkopGeneral Manager

10/10 – Utmerket

Virpi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Olga den 29. feb. 2024
Dear Virpi, Thank you for your fantastic 10 out of 10 rating! We're delighted to hear you had a wonderful experience with us. We look forward to welcoming you back soon!Warm regards, Olga GergenkopGeneral Manager

10/10 – Utmerket

RR

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mycket fint hotell precis vi stranden. 2st stora poler och barnpool. Underbar lång strand där du kan gå långt åt båda hållen. Kan verkligen rekommendera detta hotell.
Bodde her 11 netter i desember 2023
Svar fra Olga den 12. jan. 2024
Dear RR, Thank you for your wonderful review! We're delighted to hear that you enjoyed our beautiful hotel right by the beach, as well as the pools.It's great to know you appreciated the long stretch of beach for walks, too. We truly appreciate your recommendation and hope to welcome you back soon.Warm regards, Olga Gergenkop + the team of Novotel Rayong Rim Pae Resort

8/10 – Bra

chabpana

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
-
Bodde her 1 natt i desember 2023
Svar fra Olga den 29. des. 2023
Dear Chabpana, Thank you for staying with us in Rayong.It is nice to know that you enjoyed your stay - and we hope to welcome you back soon! Warm regards, Olga + The Team

10/10 – Utmerket

Mattias

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i desember 2023
Svar fra Olga den 23. des. 2023
Dear Mattias, Thank you very much for staying with us.I am so happy you enjoyed your stay at Novotel Rayong Rim Pae Resort. We all look forward to welcoming you again.Warm regards, Olga + The Team

10/10 – Utmerket

Marc

Bodde her 2 netter i november 2023
Svar fra Olga den 23. des. 2023
Dear Mark, Thank you for staying with us at Novotel Rayong Rim Pae Resort.I am so glad you had a nice stay, and hope to have a chance to welcome you back.Warm regards, Olga + The Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i november 2023
Svar fra Olga den 6. jan. 2024
Dear Guest, Thank you very much for staying with us and for sharing your feedback - I am very glad that your stay with us was awesome! Warm regards, Olga GergenkopGeneral Manager

8/10 – Bra

NORM

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good beach location but poor breakfast.
Breakfast was very disappointed, no yogurt and bacon tasted like rubber but the beach was nice. If you want to use a jacuzzi, you need to tell them to turn it on for you. Tgere is no outside switches.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

paul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 12 netter i august 2023

8/10 – Bra

kiriko

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ホテルはとても清潔で心地よかった。周囲の環境は徒歩圏内にレストランが少ないので、車で来られる人には問題ないと思う。プールがとても綺麗で沢山あるので、親子連れには良いと思う。
Bodde her 6 netter i august 2023
Svar fra Stefan Rehm - General Manager den 17. aug. 2023
Dear Kiriko,We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stefan RehmGeneral Manager

6/10 – Grei

Per

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Ikke en god oplevelse
Vi har været på en lang række Novotel ophold over de sidste 25 år og det er første gang vi ikke kan give god en anmeldelse. På vores rejse stod vi ville få en velkomstdrink. Det fik vi at vide de ikke måtte servere grundet covid og det er hvad det var og på trods man kunne få alkohol på hotellet. Vi skulle have værelser med haveudsigt, men havde udsigt til en parkeringsplads fra det ene værelse og fra det det andet , udsigt til en kedelig grund. ( Kan desværre ikke få lov at uploade billederne) Hotellet havde fået booket et stort selskab, det var da også fint, lige indtil de spillede musik til kl. 01.30 med en bas der fik sangene til at stå og "hoppe", da vores værelse lå lige i musik-linjen. De kunne have tilbudt os et andet værelse væk fra musikken, men de ville kompenserer os ved at vi kunne flytte til et andet rum. Vi takkede nej og rejste en dag tidligere end planlagt og fandt et andet hotel.
Bodde her 4 netter i juli 2023
Svar fra Stefan Rehm - General Manager den 17. aug. 2023
Dear Per,Thank you for taking the time to tell us about your experience at the Novotel Rayong Rim Pae Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Stefan RehmGeneral Manager

6/10 – Grei

Grace

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Budget friendly stay at seafront hotel
Despite the name, this hotel is operating on a pretty old building. The elevator is very slow and the corridor in front of the room was quite dark where you had to pass the storage room before reaching the rooms. I found few mosquitoes in the room at night although I did not open the balcony, and it was quite itchy when I slept, which I suspected coming from bed bugs. The access to the pool and the beach was not stroller nor wheelchair friendly, so beware. However the room was overall clean and the AC was nicely cold. The beach and pool area was also kept cleaned.
Bodde her 1 natt i april 2023
Svar fra Stefan den 11. mai 2023
Dear Akira, Thank you for your recent stay with us, it was a pleasure to have with us. Please be rest assured that your concerns are well noted and will be looked into.Looking forward to your next stay. Best Regards, Stefan RehmGeneral Manager

10/10 – Utmerket

Buppa

Bodde her 3 netter i april 2023
Svar fra Stefan den 11. mai 2023
Dear Khun Buppa, Thank you for your recent stay with us, it was a pleasure to have with us. Looking forward to your next stay. Best Regards, Stefan RehmGeneral Manager

10/10 – Utmerket

AKIRA

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
口コミにある設備が古いことはなかった。廊下の騒ぎ声が聞こえるので大型連休は団体が騒がしい。 朝食も美味しく、6:30～なのも良い。
Bodde her 2 netter i april 2023
Svar fra Stefan den 11. mai 2023
Dear Akira, Thank you for your recent stay with us, it was a pleasure to have with us. Looking forward to your next stay. Best Regards, Stefan RehmGeneral Manager

4/10 – Dårlig

Timothy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is great for family stay. Great pools, easy access to the beach, and the beach is clean. My issue is more with Expedia. They listed the room as a sleeps 4. When we got to our room, there was room for only 2. We had to book another room which doubled my cost to stay.
Bodde her 5 netter i april 2023
Svar fra Stefan Rehm - General Manager den 9. apr. 2023
Dear Timothy,We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Please be rest assured that we will check with Expedia regarding your comment. Sincerely,Stefan RehmGeneral Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good, great value
Check in was efficient and friendly. The room was what I expected. Comfortable bed, tile floors, balcony and large bathroom. Breakfast was good, very good for what the room cost. The pools were pretty spectacular. The exercise room was ok, not great. The hotel restaurants were good. There were several beach clubs in walking distance that offered good but less expensive food and drink. Othee than the beach clubs, there is not much in walking distance. I was pleased. Overall good, very good for price, and I would go back.
Bodde her 3 netter i mars 2023
Svar fra Stefan Rehm - General Manager den 9. apr. 2023
Dear John,We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stefan RehmGeneral Manager

10/10 – Utmerket

Krister

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Två dagar vid stranden.
Ett väl fungerande stranhotell.
Bodde her 2 netter i mars 2023
Svar fra Stefan Rehm - General Manager den 9. apr. 2023
Dear Krister,We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stefan RehmGeneral Manager

8/10 – Bra

supada

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The beach and swimming pool are great but the restaurant and bar service are so slow especially in the long weekend.
Bodde her 1 natt i mars 2023
Svar fra Stefan Rehm - General Manager den 9. apr. 2023
Dear Khun Supada,We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stefan RehmGeneral Manager

8/10 – Bra

Johannes

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Strandurlaub
Hotelzimmer nach dem tausch (kein warmes Wasser) ok Zimmer sind sauber und zweckmäßig eingerichtet schönerer Strand, schöne Poollandschaft geeignet für ruhigen Urlaub
Bodde her 6 netter i februar 2023
Svar fra Stefan Rehm - General Manager den 28. feb. 2023
Dear Johannes,We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stefan RehmGeneral Manager

10/10 – Utmerket

Ilpo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
Homelike hotel in quiet area.
Bodde her 9 netter i januar 2023
Svar fra Stefan Rehm - General Manager den 28. feb. 2023
Dear Ilpo,We very much appreciate your comments regarding your stay at the Novotel Rayong Rim Pae Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Stefan RehmGeneral Manager

10/10 – Utmerket

Attawut

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was very clean and the staff were very friendly and helpful.
Svar fra Stefan Rehm - General Manager den 6. jan. 2023
Dear Khun Attawut, Thank you for staying with us at Novotel Rayong Rim Pae Resort and thank you for taking the time to leave a nice review. Looking forward to welcome you back in the near future. Best Regards, Stefan REHMGeneral Manager

10/10 – Utmerket

Marianne

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
10/10 fantastisk
Fantastisk, frukost, rummen, poolerna, service allt var 10 av 10.
Bodde her 3 netter i desember 2022
Svar fra Stefan Rehm - General Manager den 29. des. 2022
Dear Marianne, Greetings from Novotel Rayong Rim Pae Resort. It was a pleasure to have you staying with us and it is wonderful to read that you have enjoyed your time with us and have enjoyed our breakfast, your guest room as well as the service provided by our team members. Please be rest assured that I will pass all your comments to our team members to further encourage them. Looking forward to your next stay. Best Regards, Stefan REHMGeneral Manager

8/10 – Bra

Rolf

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Schöne großzügige Hotelanlage direkt am Meer
Bodde her 7 netter i august 2022
Svar fra Stefan Rehm - General Manager den 5. jan. 2023
Hallo Rolf, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Rayong Rim Pae Resort. Über Ihre lobenden Worte freuen wir uns sehr. Mit herzlichen Grüßen,Stefan REHMGeneral Manager

10/10 – Utmerket

Jonas

Bodde her 1 natt i august 2022
Svar fra Stefan Rehm - General Manager den 5. jan. 2023
Hello Jonas, Greetings from Novotel Rayong Rim Pae Resort. Thank you for beeing our guest and taking the time to leave us a 10 out of 10 rating here on hotels.com. Looking forward to welcome you back in the near future. Best Regards, Stefan REHMGeneral Manager

8/10 – Bra

alexandra

Reiste med familie
Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 8 netter i mai 2022

4/10 – Dårlig

pascal

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wir hatten wohl Pech...
Wir haben das Hotel für 2 Nächte gebucht, da wir auf der Durchreise sind nach Koh Chang und wir uns mit unserem Kleinen nicht mehr als 3h Fahrt pro Tag antun wollen. Somit hier eine Suite gebucht (2 Zimmer). Diese war auch schön, nur funktionierte das Internet im Zimmer sowie die Klimaanlage im "Living Raum" nicht. Internet bezogen wir dann vom Zimmer nebenan, halt mit reduzierter Leistung und bezgl. Klimaanlage meldeten wir uns schlussendlich 4 Mal bei der Reception bis sich endlich jemand darum kümmerte. Am nächsten Tag jedoch wieder nicht funktioniert, worauf wir in eine Suprior Suite versetzt wurde. Grösseres Zimmer direkt am Strand. Naja, dafür alles zusammengepackt für 1 Nacht. Egal... jedenfalls gab es dort dann einen Stromausfall und mehrere Male Internet Verlust. Was soll ich sagen, wahrscheinlich hatten wir einfach Pech. Jedoch war es ziemlich mühsam dem ganzen aktiv mehrere Male hinterher zu rennen. Jedenfalls ist der Standort sehr schön und die Anlage gepflegt. Eine Weiterempfehlung lasse ich jedoch, aufgrund der Komplikationen und wie damit umgegangen worden ist, aus.
Bodde her 2 netter i april 2022

10/10 – Utmerket

Brad

Bodde her 1 natt i april 2022

10/10 – Utmerket

paul

Bodde her 1 natt i mars 2022

6/10 – Grei

WARAPORN

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overall ok
Bodde her 2 netter i januar 2022

8/10 – Bra

Sudarat

Bodde her 1 natt i januar 2022

8/10 – Bra

Elouie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2021

8/10 – Bra

Erdinc

Bodde her 1 natt i juni 2021