Hoteller nær Kivusjøen

«This is an absolutely beautiful, serene place to stay, you are fully immersed in nature. The lodges are so comfortable and stylish, we slept so well. The food was absolutely delicious. The customer service was excellent. The rooms were spotless, with fabulous lake views. The swimming pool was clean and welcoming in the heat. Lots of activities on offer, you are really cared for. »

«This hotel is stunning. The views of the lake, the food, the decor; the spa! I wish we had had more time to just relax there!!»

«Not the same location we stayed in before. Far inferior. Pictures are not of this property. Room was significantly smaller. It was next to a common area where other guests sat and talked until 0300.»

«Nice getaway . It’s a perfect place for renewal. Not easy to get to however.»

«There is no beach and the gate was shut when I arrived and had to wait an hour. The phone number was disconnected and there was a chicken that made noise waking me up 3 am. Not impressed »

«The place isn’t anywhere near as nice as the pictures. Nice staff but that’s about it. Overpriced like everything else in Rwanda.»

«Home away from home »

«Un personnel très serviable et un service irréprochable »

«They placed me in a room that reeked of mold and mosquito chemicals. When I requested a different room, the staff sprayed deodorant in the one next to mine—I could hear it clearly. When I asked about it, she confirmed it. That response was both unprofessional and unacceptable. I left the property within minutes, wheezing and with a pounding headache.»

«De ontvangst en check inn verliep rommelig en ongestructureerd. De kamer stonk. De kraan van de wasbak was defect. Het toilet spoelde niet door. De douche deed het niet. We betaalden ruim 40 euro! Veel teveel geld!! Ik beveel dit hotel NIET aan. (De kok en het overige personeel was aardig en behulpzaam).»