Hoteller i Kimberlin Heights

«Room was clean, beds were so comfy. The free breakfast was hot and yummy!! The pool was amazing too!»

«I stayed at the same hotel chain near Legoland about a month ago and expected the Alcoa Airport location to offer a similar experience, but unfortunately, I was mistaken. The hotel has a very strong musty smell throughout the property. Everyone in my family experienced allergy symptoms after the first night. Housekeeping is not provided daily; instead, rooms are serviced every other day for guests staying five nights or more, which was disappointing. The air conditioning was also not working ...

«It would have been really nice to have a lounge to relax in the evening with a cocktail. But it was wonderful overall.»

«Overall very nice resort. The restaurant buffet provided good quality food at a fair price. The pool and hot tub were very nice. However the pool and splash zone water was too cold, especially for young children. The nightly smores activity at the fire pit and story time was very nice. Our family suite was too small and felt very crowded. Additionally the HVAC system was noisy and didn’t control the temperature very well.»

«The room was clean, the beds were great, the breakfast was really good. The elevators broke down not long after our check in. We were staying for 3 days. Staff informed us the maintenance person was on vacation and wouldn't be back for 5 days. One would think Holiday Inn Express would have some sort of back up plan. Most businesses would call a vendor or something in a situation like this rather than post a note on the elevator door for 5 days. Those stairs to the 4th floor got old real quick ...

«The room was clean but small one king size bed and a couch the slept two. The Bathroom was very small, as a matter of fact you had to close the door to sit on the toilet. A very small sink outside the bathroom to brush your teeth, face or anything you might want to do, that you would normally do in your bathroom. The TV had only local stations, but some would say it had not connection. We could only get one channel. We had to go and buy a firestick to watch the TV. The staff members were ...

«The staff were very kind, would definitely stay there again!»

«Nice staff»

«Room was clean. Location was great.»

«Would definitely stay again. Very nice accommodations and friendly staff.»

«Very clean»

«The hotel was very clean, staff was wonderful and the breakfast was one of the best I've had at a hotel before. The only complaint is that there were signs for vending machines on every floor but there were absolutely no vending machines in the hotel at all.»

«Had death in family and would not refund my reservation guess money matter to them»

«The accommodations were excellent! The breakfasts and dinners were amazing. The rooms were well-stocked, as well as amenities of a pool and a gym. There was an two-story parking garage adjacent to the property, so we did not have to struggle to find parking. Located next to a walking trail and river, it was a beautiful view! We had a wonderful time staying at the Drury Hotel!»

«The hotel was well kept.»

«It was a quiet hotel and very clean. Perfect location in Pigeon Forge to get to the fun stuff quickly.»

«Clean room was great, breakfast was great»