Hoteller i Kimberlin Heights

«Arrived around 11:30pm after a long day of traveling and wasn't able to check into my room. The key fob to my room was not working and I returned to the front desk twice to see about getting it fixed with no solution given. I ended up having to call up another hotel to get a room for the evening as I don't think I would have been able to get into my room at this hotel.»

«The staff were very kind, would definitely stay there again!»

«Very quiet. And very clean»

«great, parking needs more survailance alot of people parked without being guest»

«Room had a weird musty smell»

«I stayed at the same hotel chain near Legoland about a month ago and expected the Alcoa Airport location to offer a similar experience, but unfortunately, I was mistaken. The hotel has a very strong musty smell throughout the property. Everyone in my family experienced allergy symptoms after the first night. Housekeeping is not provided daily; instead, rooms are serviced every other day for guests staying five nights or more, which was disappointing. The air conditioning was also not working ...

«Everyone was so kind and check in quick and easy.»

«The staff were friendly and helpful.»

«The building is run down. Needs updated , repairs is a must»

«Easy to park, convenient breakfast, the one staff member I witnessed during my stay was very helpful, but I believe she was there running the front desk in the evening, was also running it still in the morning and working on serving all of the breakfast items. Yet, she was still pleasant and helpful. Kudos to her. The hotel was close to the airport, looked nice outside, had an easy parking lot to navigate luggage (nice and flat), and was very reasonably priced compared to others. The only thing ...

«We enjoyed our stay at this property. The room was nice and clean. The bed was comfortable. The food was good.»

«Free breakfast and a very nice room. The beds were comfortable.»

«My wife had a stroke and they wouldn’t refund … worst establishment ever. Never again I won’t comr»

«Would definitely stay again. Very nice accommodations and friendly staff.»

«Nice pool, friendly staff but the breakfast was really poor it wasn’t good at all. They only offered scrambled eggs (which I don’t eat) sausage, biscuits, apples, oranges and coffee, nothing else. Not even orange juice or milk for the kids to drink.»

«WiFi is not working at all in the room. We have to open the door and come outside to connect it, once you inside it’s disconnected . I have compliant and no action taken. Room cleanliness also not good. Breakfast is ok.»

«Hyggelig dame ved innsjekk og utsjekk. Luktet fukt og spesielt når vi kom inn på rommet. Gulvene var forferdelig møkkete. 15 min i sokker så var de bare å kaste. Dette er gor dårlig. Vi klaget og de unnskyldte seg veldig. Vaske rutiner er generelt helt elendig her i USA. Det var ikke tepper på rommene(2stk) så dette burde vært enkelt. »

«Breakfast was definitely amazing, I was under the impression that indoor pool was heated, but it was colder than outdoor pool, this could be my error. We did love and enjoy our stay. The 2nd bed in our room may need some work. The foot of the bed is higher than the head of the bed.»