Hoteller i Kimberlin Heights

«I got cheated by both Expedia and the hotel. After I drove more than 6 hours we found that there is a big renovation in the indoor water park and only 3 things works. When I went to the front disk and I asked why no one mentioned in the website they said it is written in the policy area. I told them we only checking this area to see the timing of check in and check out. And this is an important information they have to write it in the first page. They did not do anything and keep saying they ...

«I will never stay THERE»

«Very clean hotel but the shower drain was clogged»

«Everything was very nice. Will definitely stay again.»

«No problems.»

«The staff is nice, especially the one on shift at the front desk from afternoon to evening (his name is Alejandro). We had a wonderful stay, and the hotel's location is very peaceful and quiet. One more thing, the hotel is very pet-friendly 😄»

«Helpful staff, breakfast was tasty and hot and fresh coffee 24/7. The dining area is a little tight, but everything else was great. »

«Charming rustic motel close to the national park. If you’re looking for a summer camp vibe, this is the place!»

«The pool was so warm and inviting. The slide was awesome. The food was excellent at the buffet. No complaints here. Will definitely stay here again. »

«Very friendly staff, close to Sivereville, next to Kroger across from Ross and Hobby Lobby. The rooms were clean and comfortable. It’s an updated older hotel. The price was awesome for what you got. I definitely would recommend this hotel. »

«This Drury Inn was absolutely the best hotel we have ever stayed in. The staff was so friendly and the cleanliness of the place was exceptional. Breakfast was always fresh and good and the Kickback at 5 was just great. I would recommend Drury Inn in Pigeon Forge the greatest experience. Celeste gave us a note upon checking out thanking us for choosing Drury Inn to celebrate our 30th Anniversary. Top Notch*****»

«The level of cleanliness was completely unacceptable and fell far below the standards I would expect from any reputable establishment. Upon closer inspection of the room, it was apparent that it had not been properly cleaned. The bathroom had hair on the floor and in the shower. In addition, the bedding and floors did not appear to have been adequately cleaned, which raised serious concerns regarding hygiene and guest safety. This experience was extremely disappointing, especially considering ...

«The breakfast was good and had a nice variety each morning. The staff were very friendly and helpful, which made the stay more enjoyable. However, the washers on-site did not work well, which was a bit inconvenient. Parking was also difficult some nights due to large trucks and trailers blocking spots.»

«Had an early flight so missed breakfast. The ride to the airport available 24 hours daily along with very reasonable parking charge made our trip so much easier.»

«The location is amazing !!»

«We had a wonderful time in Townsend and the hotel was great! Our room was clean and smelled great. The hotel in general was well maintained. The staff were great and very helpful! We hope to see you again for the 2027 Smoky Mountain Scottish Festival and Games!»

«This room was great since I was in town at a graduation ceremony. The access to the hotel was very convenient and the room and staff were great!»