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Anmeldelser av Hotel Villa Portofino Kigali

4 out of 5
Hotel Villa Portofino Kigali
119 KG 9 Ave, Kigali

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 4 av totalt 17 anmeldelser." "
Rangering på 8 − Bra. 7 av totalt 17 anmeldelser." "
Rangering på 6 − Grei. 4 av totalt 17 anmeldelser." "
Rangering på 4 − Dårlig. 0 av totalt 17 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 17 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

6,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Idowu

Forretningsreisende
Likte: Fasiliteter
I was given the impression that the rooms come with complimentary breakfast but oh I was proven wrong. The guests were told the bookings from Expedia don’t come with breakfast???? That was very disappointing. The guests had to pay for their breakfast. This is very wrong as it should have been stated clearly during the booking but it was not. I felt so bad.
Bodde her 7 netter i februar 2024

2/10 – Forferdelig

Ayodeji

Bodde her 6 netter i februar 2024

8/10 – Bra

Temitayo

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decor was a bit dated but well maintained
Bodde her 3 netter i januar 2024

8/10 – Bra

Patrick

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Tout est très bien, sauf la salle de sport qui est fermée ! Et la piscine est minuscule par rapport aux photos
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Estella

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location, very responsive staff, clean and well maintained, spacious rooms
Bodde her 3 netter i mai 2023

10/10 – Utmerket

Ramoshakane

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lighting is of poor quality need changing and pool had no chlorine so infections of fungus are slightly to happen especially to woman and kids but after all the hotel is fantastic.
Bodde her 4 netter i september 2022

2/10 – Forferdelig

David

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nichts hat mir gefallen.
Bodde her 3 netter i september 2022

8/10 – Bra

Uloko

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great accommodation and excellent location!
Bodde her 3 netter i september 2022

6/10 – Grei

Anthony

Bodde her 1 natt i februar 2022

6/10 – Grei

Kishen

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2022

8/10 – Bra

Ayoola

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2021

8/10 – Bra

Jean Allain

Bodde her 1 natt i oktober 2021

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location!
Great location, beautiful grounds!
Bodde her 1 natt i oktober 2020
Svar fra Jojo den 21. okt. 2020
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to Contact us. Regards, Joyce

10/10 – Utmerket

Russell

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good hotel but no smart tv
Very comfortable room and a lovely hotel. I would stay again. Definitely no Smart tv in the room. The Hotels.com description says that there is no reception. However there is a 24 hour reception so you don’t need to ring in advance.
Bodde her 1 natt i august 2019

8/10 – Bra

Calvin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel with a great view
Our stay was very comfortable. We had an issue when booking in as I booked and paid online and paid in a currency other than USD, but it was soon sorted out. The room was very comfortable and clean and had a great view from our balcony. Breakfast was very nice and well presented. Staff were friendly and service was good
Bodde her 1 natt i september 2018

6/10 – Grei

Verifisert reisende

Likte ikke: Romkomfort
No value for money. Booked a large room, which was mostly empty. No attention to detail (Examples: room layout, hard towels, etc.)

8/10 – Bra

Donald og London

Likte: Renhold, personale og service og romkomfort
Kigali Portofino 2015
Firstly - the staff were very friendly and helpful. A plus point. The restaurant staff and the bar staff were sometimes confused by basic requests and the service was slow. The hotel is in need of renovation, carpets dull and dark, seen better days. The room was OK and the bathroom clean. The room staff were efficient. I ate something from the Xmas buffet which made me sick, not a pleasant experience.