Hoteller i Key West

«Our room smelt like dog. I ask the desk clerk if they had designated rooms for animals. Her reply was I’m pretty sure every room has had a dog in it🙄 Not ok with that.»

«Pool and attached bar were nice»

«great location, friendly staff, very nice facility and room. breakfast was a little underwhelming but enjoyed a waffle and coffee.»

«Thank you for the great clean room.»

«Easy to check in. Cute rooms and beautiful property. Staff was lovely.»

«We had a late arrival and had to call to gain access to the motel and the room.»

«Good experience»

«Wonderful experience. Free hot breakfasts were welcomed. Yes hour was nice. Right by Galena and what e we wanted to see. Overall great experience.»

«Ok»

«Property was really quiet at night for being almost at full capacity. Room was very clean. Parking lot is small and can get full, but I think there is other parking close by. Easy access to road to downtown. Friendly staff.»

«Place is new, modern and clean. Staff needs better management. I called to request a steamer and was told I had to get it from the front desk. Once I get there they couldn’t find the steamers and said they would arrange for someone to bring one to our room. We requested extra towels and that also took at least half an hour to arrive. Staff were on their personal phones, some had a very unprofessional, unkept appearance. The cafe was okay. One barista was great but the next night a different ...

«The room was clean and the bedding but the tub has a drip and standing water two inches deep.»

«Front desk was helpful when adding on an extra days stay, pool and hot tub were clean. Staff was nice.»

«The TV didn't work. There was a long sheet about how to get it working but who has that time? How about using the remote as usual? Every hotel should have blackout drapes but they did not. People moved into next room with a non-stop yipping dog. The stay overall was great but for price these issues need attention.»

«Me and my friend had the cave room and it was absolutely fantastic!!! We stayed for one night but this room was spotless when we got there, everything was so perfect and clean. The staff were super friendly! Good location and great price for everything included:)»

«The hotel is clean and the staff are welcoming. This is a nice hotel for a one night stay in Galena. While the property isn't fancy, it is nice. This property can rival any of the other chain hotels in Galena, if they offer the better rate.»

«Property needs to be renovated and the outside needs some proper landscaping. Front desk was not there. Had to wait 5 minutes after dialing the number and ringing. Room clean and beds comfortable.»

«We had a reasonably nice stay at this hotel, which is on the western side of Dubuque and has an indoor pool and hot tub. The property was well kept and the room and public areas were clean. The beds were comfortable and there were ample electrical outlets. Plenty of counter space in the bathroom. There was no vent in bathroom and the refrigerator had problems: one front leg was missing, the freezer compartment was thick with frost, and the thermostat dial was missing. Since the desk clerk ...

«*»

«The doors were all broken and just stayed opened. There is no elevator on the property. The breakfast is poor in that it’s just cereal and waffles. The outlet placement in the room is bizarre, like right over the headboard. The manager didn’t even tell us what time breakfast was-I was supposed to read it on the key card. And speaking of key card-it deactivated (which the manager says happens all the time) so we had to run back downstairs, outside and to the front desk. The bed was very hard and ...