Hoteller i Kennedale

«jay at the front desk took great care of me»

«The room had a bad smell and the front desk gentleman said he would spray the room although it didn’t help. When I booked the room it said free breakfast, but after checking in the clerk tells me there is no free breakfast because I booked through a third party (Expedia), They need to honor what they advertise.»

«.»

«Had ants in the room had to find another they said they would refund me for Friday and Saturday »

«Yes»

«Everything is good »

«Great hotel, staff and amenities. The hotel rooms are modern and super clean. Ample and safe parking. There is a $4.00 parking fee which wasn't disclosed in my reservation.»

«Good enough for a 1 night stay. Clean room. Bar downstairs was the highlight. »

«I rarely leave reviews, but this experience was too bad to ignore. The customer service at this hotel was consistently terrible. Every time we needed something simple—like towels or toilet paper—there was no one at the front desk. Instead, there was often just a bucket with a handwritten “I’ll be back in 5” sign, while an employee stood outside on her phone. It was frustrating and completely unprofessional. The biggest issue, however, was cleanliness. On the second night of our stay, my son ...

«Rooms were nice and clean as was common areas. No ice on the floors. Had to go down to main floor for ice. Breakfast was decent but slow in coming out for refills on certain food. Overall it was a pleasant stay. »

«Breakfast was sub par in terms of quality. Didn’t feel fresh. The room looked unfinished as the carpet was not completed to the tile by a 1/2 inch. The worst part was the bed. I’ve been to Plenty similar hotels but never experienced back pain until my stay here and for that alone I’m rating it a 2»

«“Full breakfast” consisted of watery powdered eggs, undercooked sausage one day, burnt the next, and no meat option at all the third day. Multiple bread options but no toaster, and when asked for one, staff rudely said “I don’t know what to tell you”. Milk jugs showed expired date, and when brought to staff attention, it was put into silver containers instead of being replaced. WiFi never worked so we were unable to use the tv or our phones, as building structure blocks 5g service as well. Pool ...

«So let’s start out with the fact someone went in our room and pillaged through our stuff and stole some jewelry. I went to front desk when I got back after being gone 10 hrs he said he would look into it and call me right away.. never go back to me went in the next morning was told they would look over the cameras and call me back.. never heard a thing.. not one attempt to respond nothing… no concern or anything on the owners behalf.. 2500 in stuff missing.. »

«Yea»

«Staff was very friendly. The breakfast was ok, the eggs made our stomaches hurt most of the days. The reason i picked this hotel was for the pool/hottub. When we got here it was gross rusty at the bottom. Also the tub in our room had no stopper, the lighting in our room was dark, the view was of an empty lot. The toilet in our room ran constantly. Our bedding was ripped and the sheets were peeling and had lint balls (they were bumpy) I probably wont stay here for our next trip in May. Not worth ...

«Nice staff»

«Very friendly staff. TV’s in room are a bit tiny but otherwise everything else was good. This place had delicious breakfast each morning and has a bar with karaoke too. »