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Anmeldelser av Castle Green Hotel In Kendal, BW Premier Collection

4 out of 5
Castle Green Hotel In Kendal, BW Premier Collection
Castle Green Lane, Kendal, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 263 av totalt 473 anmeldelser." "
Rangering på 8 − Bra. 151 av totalt 473 anmeldelser." "
Rangering på 6 − Grei. 42 av totalt 473 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 473 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 473 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

tove

Bodde her 1 natt i oktober 2022

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Terence

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel, located just outside of Kendal, 20 minute walk to town. Fantastic breakfast and great service
Bodde her 1 natt i mars 2024
Svar fra Robert Glashan den 4. apr. 2024
Many thanks for your review and we hope to welcome you backKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

millie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the staff were lovely and friendly, rooms were clean and spacious! would definitely recommend x
Bodde her 1 natt i februar 2024
Svar fra Robert Glashan den 11. mars 2024
Many thanks, Millie for your feedback and hope to see you again in 2024.Kind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Carlos

Bodde her 1 natt i desember 2023
Svar fra Robert Glashan den 23. feb. 2024
Hi Carlos,Delighted that you had a great time and hope to see you back with us in the near futureKind regardsRobert GlashanGeneral manager

8/10 – Bra

Anthony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Robert Glashan den 14. feb. 2024
Thanks for your review and hope to see you againKind regardsRobert GlashanGeneral Manager

8/10 – Bra

Lewis

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Robert Glashan den 13. feb. 2024
Many thanks for your review, Lewis and hope to welcome you back in '24Kind regardsRobert GlashanGeneral manager

10/10 – Utmerket

Michael

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good
It was wonderful can not thank em enough the room the view was brilliant
Bodde her 1 natt i januar 2024
Svar fra Robert Glashan den 29. jan. 2024
Delighted that you had a great time. Hope to see you againkind regardsRobert Glashan

6/10 – Grei

Diane

Reiste med partner
Likte: Personale og service
Staff were friendly & helpful. Food at the hotel and on site pub was excellent. The hotel location is good with the town centre around 30 minutes walk. The pool area was uninspiring and access was limited. There was no availability for spa treatments during our stay. The room wasn’t cleaned properly. The lack of decent toiletries was disappointing and not what we expected in a 4 star hotel.
Bodde her 3 netter i desember 2023
Svar fra Robert Glashan den 1. jan. 2024
Many thanks, Diane, for your feedback which is greatly appreciated. Next time you visit, please go online and organise your treatment to avoid disappointment. We have 4 treatment rooms so booking is sensible. As part of our sustainability plan, we are moving, in early January, to large bottles of toiletries. Hopefully these will be more to your liking. Kind regardsRobert Glashan General manager

10/10 – Utmerket

Una

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely location and good quality hotel with very friendly staff. Would revisit this hotel if we return to Kendal. A very minor negative was the tiny bottle of shower gel supplied for two guests. We ended up buying some elsewhere. But that really was the only negative in a five day stay.
Bodde her 5 netter i desember 2023
Svar fra Robert Glashan den 28. des. 2023
Many thanks for your review and delighted that you had a great time. As part of our sustainability plan, we reducing our dependency on single use plastic and moving to large wall mounted bottles of shower and body gel in the New Year.We look forward to seeing you again in 2024.Kind regardsRobert GlashanGeneral manager

8/10 – Bra

Gareth

Bodde her 1 natt i desember 2023
Svar fra Robert Glashan den 22. des. 2023
Many thanks for your feedback and hope to see you again in 2024kind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Janet

Bodde her 1 natt i november 2023
Svar fra Robert Glashan den 22. des. 2023
Many thanks for your feedback and hope to see you again in 2024kind regardsRobert GlashanGeneral Manager

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Beautiful hotel and fantastic staff, unfortunately the Pub and Restaurant Annabelle on the hotel grounds ( not the main hotel) is very expensive and the food is way below standard and I was gobsmacked with the packaged onions £4-50 and pepper sauce
Bodde her 1 natt i november 2023
Svar fra Robert Glashan den 24. nov. 2023
Thanks for your review. I'm afraid everything costs these days. If we made a loss, we would go out of business. Hope to see you againkind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Darren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Robert Glashan den 24. nov. 2023
Thanks for your review. Hope to see you againkind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Colin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Robert Glashan den 10. nov. 2023
We are delighted that you enjoyed your stay and hope you will returnKind regardsRobert GlashanGeneral manager

8/10 – Bra

Alex

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a lovely stay, the only thing I can bring up is it was like being at a night club being directly above the gym with the loud music.
Bodde her 2 netter i oktober 2023
Svar fra Robert Glashan den 6. nov. 2023
Many thanks for your feedback Alex and apologies for the noiseHope to see you againKind regardsRobert GlashanGeneral manager

10/10 – Utmerket

Adrian

Bodde her 1 natt i oktober 2023
Svar fra Robert Glashan den 24. nov. 2023
Thanks for your review. Hope to see you againkind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Simon

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very helpful & cheery staff, efficient & welcoming. Clean & tidy spacious room with a very comfortable bed.
Bodde her 1 natt i oktober 2023
Svar fra Robert Glashan den 17. okt. 2023
Many thanks for your feedbackKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Karen

Bodde her 1 natt i oktober 2023
Svar fra Robert Glashan den 17. okt. 2023
Many thanks for your feedbackKind regardsRobert GlashanGeneral manager

10/10 – Utmerket

Jill

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel and wonderfully friendly, accommodating staff. Delicious food, great bar and restaurant and pub next door. Convenient free parking right outside the door. Beautiful grounds. Beautiful large room with nice view. Would recommend this hotel highly.
Bodde her 1 natt i september 2023
Svar fra Robert Glashan den 11. okt. 2023
Many thanks for your review and we hope to have the pleasuring of looking after you againKind regardsRobert GlashanGeneral manager

10/10 – Utmerket

Heinz

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Gutes Mittelklass-Hotel
Schön gelegenes Mittelklass-Hotel. Zu empfehlen. Gastro-Angebot mittelmässig. Sonst zu empfehlen,
Bodde her 3 netter i oktober 2023
Svar fra Robert Glashan den 11. okt. 2023
Vielen Dank für Ihre Bewertung und wir hoffen, Sie wiederzusehenMit freundlichen GrüßeRobert GlashanHauptgeschäftsführer

10/10 – Utmerket

Chris

Bodde her 1 natt i september 2023
Svar fra Robert Glashan den 11. okt. 2023
Many thanks for your review and we hope you will return in the futureKind regardsRobert GlashanGeneral manager

10/10 – Utmerket

Edward

Bodde her 1 natt i september 2023
Svar fra Robert Glashan den 11. okt. 2023
Many thanks for your review and we look forward to welcoming you backKind regardsRobert GlashanGeneral manager

10/10 – Utmerket

James

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i august 2023
Svar fra Robert Glashan den 4. sep. 2023
Many thanks for your review and hope to see you againKind regardsRobert GlashanGeneral manager

8/10 – Bra

Helen

Bodde her 1 natt i august 2023
Svar fra Robert Glashan den 11. okt. 2023
Many thanks for your review and we hope you will return.Kind regardsRobert GlashanGeneral manager

10/10 – Utmerket

Robert

Bodde her 2 netter i august 2023
Svar fra Robert Glashan den 26. aug. 2023
Many thanks for your review and we are delighted that you enjoyed your stay with us. Hope to see you again.Kind regardsRobert GlashanGeneral manager

10/10 – Utmerket

John

Bodde her 1 natt i august 2023
Svar fra Robert Glashan den 11. okt. 2023
Many thanks for your review and we hope you will return in the futureKind regardsRobert GlashanGeneral manager

6/10 – Grei

Sarah

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Hotel is ok, not the most modern in decor of overall hotel or rooms or even swimming facilities. Breakfast was a bit poor, not enough crossaint or fresh fruit etc each day, once they run out that’s it. Our room wasn’t very clean, dirty bathroom vent we had to show them & therefore didn’t work. Was fixed quickly. Spoons in room looked like they’d been wiped clean & not new clean ones. Staff generally fine. Prob not somewhere to stay again. Area itself is nice & pretty.
Bodde her 5 netter i august 2023
Svar fra Robert Glashan den 18. aug. 2023
Thanks, Sarah, for your constructive feedback. Apologies for the disappointment. Plenty of fruit and croissants, perhaps we were refilling.I trust that you spoke to housekeeping to get the issues resolved. Our current yearly cleanliness score, according to our guests, is 93.5% so still room for improvement.Kind regardsRobert GlashanGeneral manager

10/10 – Utmerket

Joseph

Bodde her 1 natt i august 2023
Svar fra Robert Glashan den 10. aug. 2023
Thanks Joseph, hope to see you againKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

William

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel with very polite and helpful staff.
Bodde her 4 netter i juli 2023
Svar fra Robert Glashan den 10. aug. 2023
Many thanks for your review, William, and we hope to see you againKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Beverley

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel, spa and food.
The hotel was beautiful and I especially noticed how warm and friendly the staff were. We made use of the Green Room spa, and would highly recommend it. The Greenhouse restaurant was a wonderful experience, the food was a very high standard and delicious.
Bodde her 1 natt i juli 2023
Svar fra Robert Glashan den 25. juli 2023
Many thanks for your review, Beverley and we hope to have the pleasure of welcoming you backKind regardsRobert GlashanGeneral Manager

8/10 – Bra

Steven

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel set in beautiful gardens. Perfect location for driving around the lakes and close enough to walk into Kendal town for the pubs.
Bodde her 2 netter i juli 2023
Svar fra Robert Glashan den 24. juli 2023
Many thanks for your review and hope to see you againKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Ranvinder

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juli 2023
Svar fra Robert Glashan den 12. juli 2023
Many thanks for your reviewKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Suliman og Riyadh

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff were super helpful through our several days stay. .
Bodde her 4 netter i juli 2023
Svar fra Robert Glashan den 10. juli 2023
Many thanks for your feedback and come and see us againKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Heather

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Had a lovely stay staff were very friendly and helpful the room was nice and quiet the breakfast was wonderful
Bodde her 5 netter i juni 2023
Svar fra Robert Glashan den 6. juli 2023
Thanks for your review, Heather, much appreciated. We hope to welcoming you back soonKind regardsRobert GlashanGeneral Manager

8/10 – Bra

s

Forretningsreisende
Likte: Renhold og personale og service
The hotel itself is beautiful my room was lovely staff were great especially the receptionist. However the hotel is not particularly friendly if you have health mobility issues. I got there after 8 so was in the overflow carpark which meant having to walk up a steep bank and then two flightsof stairs to get to the reception area dragging a case and lap top bag which was far from ideal and painful. Once in the hotel i was advised i was on second floor and there was no lift for my part at which point i could genuinely have cried at the thought of carrying my heavy case and lap top bag up another 2 flights of stairs. But the lovely receptionist could see i was struggling and she helped me carry my bags up and i was extremely grateful to her. So hotel is fab if your fit can get parked at the top outside reception and get a ground floor room if not its not so good.
Bodde her 1 natt i juli 2023
Svar fra Robert Glashan den 6. juli 2023
Many thanks for your feedback. I would have hope that you could have parked at the entrance using your disability badge. Next time, let us know and we will secure you a space and a bedroom on the ground floor near receptionKind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

Joanne

Bodde her 1 natt i juli 2023
Svar fra Robert Glashan den 5. juli 2023
Many thanks for your review and we hope that you will return!Kind regardsRobert GlashanGeneral Manager

10/10 – Utmerket

George

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lake District Hidden Gem
Lovely hotel with fantastic staff and great amenities. Will definitely be back!!
Bodde her 1 natt i juni 2023
Svar fra Robert Glashan den 5. juli 2023
Thanks for your review and we look forward to welcoming you back.Kind regardsRobert GlashanGeneral manager

10/10 – Utmerket

CHRISTINE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra Robert Glashan den 5. juli 2023
Many thanks for your recent review and apologies for the delay in responding. We very much hope that you will visit us again and look forward to welcoming you backKind regardsRobert GlashanGeneral manager

8/10 – Bra

Darren

Bodde her 1 natt i april 2023

4/10 – Dårlig

Paul og CARLISLE

Bodde her 1 natt i april 2023

8/10 – Bra

Jorge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
El preu no correspon a les habitacions
La relació qualitat preu no es correspon a un hotel de 4 estrelles. L’habitació era petita i les finestres donaven a les instal·lacions tècniques de l’hotel, en canvi el preu corresponia a una suite. Necessites un vehicle per arribar a l’hotel. Els serveis de personal i especialment la cuina son excelents.
Bodde her 1 natt i april 2023

6/10 – Grei

RONALD

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

10/10 – Utmerket

Denise

Bodde her 1 natt i april 2023

8/10 – Bra

Anne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good stay
Great stay, we had a lovely room, quite a lot of space, very clean and comfortable beds. The staff were very friendly and helpful. The only downside was the meals, which were very expensive with small portions but there are a few lovely pubs nearby.
Bodde her 3 netter i mars 2023

10/10 – Utmerket

Louise

Bodde her 2 netter i mars 2023

4/10 – Dårlig

John og Chipping Norton

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was fine except for the meal we had on the first evening at the newly refurbished Alexanders pub restaurant which is part of the hotel. The artisan bread (£5.95) was stale which we sent back only to wait 10 minutes for it to be replaced (chef being clever?). This time of the 6 small pieces, only 4 were stale. However, before we had time to eat the replacement bread along came the main course (Seabass, tagliatelle and veg - £22.95). The Seabass was cooked well though very small. The tagliatelle was dry and lukewarm. The green veg (which weirdly was placed under the fish), was well cooked but totally without any seasoning. The young waiter was apologetic but clearly the place lacked professional supervision. We complained to reception who said they would inform management but heard nothing back.
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Keith

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Richard

Bodde her 1 natt i februar 2023

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
We stayed for 1 night while visiting Windermere. The hotel was great the only downside I can think of is the restaurant/bar was expensive and the menu “posh” for us. The staff are very helpful and the views are nice.
Bodde her 1 natt i februar 2023